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Tourism is an important economic activity, and a significant contributor to employment, growth and sustainable development for most of the predominantly small island developing states of the Caribbean. Community-based tourism, given its intuitively natural alignment with the interests and greater inclusiveness of local actors and communities, is considered to be an important contributor to sustainable tourism. This study aims to evaluate the potential for digital technologies to amplify the distinctiveness, enhance service delivery and ultimately contribute to the sustainability of community tourism contexts.

The research uses a form of participatory action research that involves active collaboration between researchers and practitioners. The authors propose a framework approach for implementing smart community initiatives within a community tourism context.

The human-centered, participatory framework approach described in this research can help to empower community tourism by providing increased visibility and enhanced service delivery for small operators. These outcomes can become important contributions to enhancing inclusive and sustainable development and capacity for participatory, integrated and sustainable local communities – a key outcome for sustainable development goal 11 – sustainable cities and communities.

The research is ongoing with the value outcomes still emerging. The empirical domain is confined to a single geographical context, so the findings and insights may not be generalizable.

Beyond the emerging research insights, the project produced specific digital artifacts such as geospatial data and technology platforms; and process outcomes such as training, capacity-building and empowerment of community members. In particular, youth trained to create and maintain the digital infrastructure (community mapping) provide an important local capability that can be re-purposed for other types of field-based data collection activities, thus providing alternative economic opportunities.

The map-based information and digital content are localized to a specific geographical context, using data mapped by local actors, who possess the best local knowledge about what the community has to offer. The approach and supporting technologies can be readily replicated into other communities.

This paper describes several problems with the current Internet technologies and the way they are currently utilized in education and proposes an innovative solution. First, the paper discusses an activity matrix that maps learning activities involved in business education along two dimensions: level of monitoring and level of interaction. The paper then proposes a unifying framework that utilizes emerging Internet technologies to support these learning activities. The framework goes beyond a simple piece of software at the client level to provide a complete solution with the student client, the instructor client and the server level software. Furthermore, the paper describes the architecture, features and specific technologies used in an actual education support system developed from the framework.

The software development team reviews the testing phase to assess if the reliability growth of software is as per plan and requirement and gives suggestions for improvement. The objective of this study is to determine the optimal review time such that there is enough time to make judgments about changes required before the scheduled release.

Testing utilizes majority of time and resources, assures reliability and plays a critical role in release and warranty decision-making reviews necessary. A very early review during testing may not give useful information for analyzing or improving project performance, and a very late review may delay product delivery and lead to opportunity loss for developers. Therefore, it is assumed that the optimal time for review is in the later stage of testing when the fault removal rate starts to decline. The expression for this time point is determined using the S-curve 2-D software reliability growth model (SRGM).

The methodology has been illustrated using the real-life fault datasets of Tandem computers and radar systems resulting in optimal review time of 14 weeks and 26 months, respectively, which is neither very early in testing nor very near to the scheduled release. The developer can make changes (more resources or postpone release) to expedite the process.

Most of the literature studies focus on determination of optimal testing or release time to achieve considerable reliability within the budget, but in this study, the authors determine the optimal review time during testing using SRGM to ensure the considerable reliability at release.

The purpose of this paper is to identify and quantify the key components of the overall cost of software development when warranty coverage is given by a developer. Also, the authors have studied the impact of imperfect debugging on the optimal release time, warranty policy and development cost which signifies that it is important for the developers to control the parameters that cause a sharp increase in cost.

An optimization problem is formulated to minimize software development cost by considering imperfect fault removal process, faults generation at a constant rate and an environmental factor to differentiate the operational phase from the testing phase. Another optimization problem under perfect debugging conditions, i.e. without error generation is constructed for comparison. These optimization models are solved in MATLAB, and their solutions provide insights to the degree of impact of imperfect debugging on the optimal policies with respect to software release time and warranty time.

A real-life fault data set of Radar System is used to study the impact of various cost factors via sensitivity analysis on release and warranty policy. If firms tend to provide warranty for a longer period of time, then they may have to bear losses due to increased debugging cost with more number of failures occurring during the warrantied time but if the warranty is not provided for sufficient time it may not act as sufficient hedge during field failures.

Every firm is fighting to remain in the competition and expand market share by offering the latest technology-based products, using innovative marketing strategies. Warranty is one such strategic tool to promote the product among masses and develop a sense of quality in the user’s mind. In this paper, the failures encountered during development and after software release are considered to model the failure process.

The objective of this study is to investigate how country risk, different political actions from the government and bureaucratic behavior influence the activities in industry supply chains (SCs) in emerging markets. The main objective of this study is to investigate the influence of these external stakeholders’ elements to the demand-side and supply-side drivers and barriers for improving competitiveness of Ready-Made Garment (RMG) industry in the way of analyzing supply chain. Considering the phenomenon of recent change in the RMG business environment and the competitiveness issues this study uses the principles of stakeholder and resource dependence theory and aims to find out some factors which influence to make an efficient supply chain for improving competitiveness. The RMG industry of Bangladesh is the case application of this study. Following a positivist paradigm, this study adopts a two phase sequential mixed-method research design consisting of qualitative and quantitative approaches. A tentative research model is developed first based on extensive literature review. Qualitative field study is then carried out to fine tune the initial research model. Findings from the qualitative method are also used to develop measures and instruments for the next phase of quantitative method. A survey is carried out with sample of top and middle level executives of different garment companies of Dhaka city in Bangladesh and the collected quantitative data are analyzed by partial least square-based structural equation modeling. The findings support eight hypotheses. From the analysis the external stakeholders’ elements like bureaucratic behavior and country risk have significant influence to the barriers. From the internal stakeholders’ point of view the manufacturers’ and buyers’ drivers have significant influence on the competitiveness. Therefore, stakeholders need to take proper action to reduce the barriers and increase the drivers, as the drivers have positive influence to improve competitiveness.

This study has both theoretical and practical contributions. This study represents an important contribution to the theory by integrating two theoretical perceptions to identify factors of the RMG industry’s SC that affect the competitiveness of the RMG industry. This research study contributes to the understanding of both external and internal stakeholders of national and international perspectives in the RMG (textile and clothing) business. It combines the insights of stakeholder and resource dependence theories along with the concept of the SC in improving effectiveness. In a practical sense, this study certainly contributes to the Bangladeshi RMG industry. In accordance with the desire of the RMG manufacturers, the research has shown that some influential constructs of the RMG industry’s SC affect the competitiveness of the RMG industry. The outcome of the study is useful for various stakeholders of the Bangladeshi RMG industry sector ranging from the government to various private organizations. The applications of this study are extendable through further adaptation in other industries and various geographic contexts.

In this research, the authors apply artificial neural networks (ANNs) to uncover non-linear relationships among factors that influence the productivity of ragpickers in the Indian context.

A broad long-term action research program provides a means to shape the research question and posit relevant factors, whereas ANNs capture the true underlying non-linear relationships. ANN models the relationships between four independent variables and three forms of waste value chains without assuming any distributional forms. The authors apply bootstrapping in conjunction with ANNs.

The authors identify four elements that influence ragpickers’ productivity: receptiveness to non-governmental organizations, literacy, the deployment of proper equipment/technology and group size.

This study provides a unique way to analyze bottom of the pyramid (BoP) operations via ANNs.

This study provides a road map to help ragpickers in India raise incomes while simultaneously improving recycling rates.

This research is grounded in the stakeholder resource-based view and the network–individual–resource model. It generalizes these theories to the informal waste value chain at BoP communities.

Lean manufacturing (LM) is prevalent in the manufacturing industry; thus, focusing on fast and accurate lean tool implementation is the new paradigm in manufacturing. Value stream mapping (VSM) is one of the many LM tools. It is understood that combining LM implementation with VSM tools can generate better outcomes. This paper aims to develop an expert system for optimal sequencing of VSM tools for lean implementation.

A proposed artificial neural network (ANN) model is based on the analytic network process (ANP) devised for this study. It will facilitate the selection of VSM tools in an optimal sequence.

Considering different types of wastes and their level of occurrence, organizations need a set of specific tools that will be effective in the elimination of these wastes. The developed ANP model computes a level of interrelation between wastes and VSM tools. The ANN is designed and trained by data obtained from numerous case studies, so it can predict the accurate sequence of VSM tools for any new case data set.

The design and use of the ANN model provide an integrated result of both empirical and practical cases, which is more accurate because all viable aspects are then considered. The proposed modeling approach is validated through implementation in an automobile manufacturing company. It has resulted in benefits, namely, reduction in bias, time required, effort required and complexity of the decision process. More importantly, according to all performance criteria and subcriteria, the main goal of this research was satisfied by increasing the accuracy of selecting the appropriate VSM tools and their optimal sequence for lean implementation.

Cloud-based enterprise resource planning (ERP) enables an organization to pay for the services they need and removes the need to maintain information technology infrastructure. The purpose of this paper is to empirically test the role of cloud-based ERP services on the performance of an organization. Here, the performance is categorized as supply chain performance and organizational performance that comprises of financial performance and marketing performance. Contingent resource-based view (RBV) theory was used to develop a theoretical framework in which supply base complexity (SBC) acts as a moderating variable on the relationship between cloud ERP and the performance.

Contingent RBV theory is used to explain the relationship between all identified variables in this paper. Partial least squares (PLS) based on structural equation modeling (SEM) is used to empirically test our theoretical framework.

The PLS-SEM analysis of 154 respondents supports the contingent RBV theory. Six hypotheses – out of the eight hypotheses formulated in this paper – are supported by data.

Given this study was conducted in India where the potential of cloud ERP has not been fully implemented yet, the results may reflect more of perceived usefulness of this technology. The authors have attempted to understand the effect of SBC as a moderator in the relationship between cloud ERP and organizational performance which may not be the only moderator affecting this relationship among other potential moderators.

This paper empirically validates the theoretical framework based on the contingent RBV theory as it mitigates the static nature of the resource-based view approach suggested in the seminal article of Barney (1991).