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This paper aims to clarify how to develop characters business models by utilizing new business concepts.

The paper examines three cases in Japan to innovate characters business models: Duffy, Hello Kitty and Kumamon.

The paper suggests that utilizing experience-based promotions, open innovation and a royalty-free strategy enhances customer loyalty to characters, expands customer targets and encourages autonomous collaboration of stakeholders.

These case studies clarify how new business models aim to increase customer loyalty to characters and widen customer targets beyond generation, industry and country.

The purpose of this paper is to examine how the prevailing widespread and popular access to mobile phones among Jamaica's poor may be used to support the public policy goal of transitioning these users from mainly voice to more advanced applications, including m‐government, personal educational growth and teleworking, via increased connectivity to mobile internet and other forms of broadband access.

The article analytically reports the findings of two national usage studies of low‐income mobile respondents in Jamaica.

There is a prevailing positive disposition among Jamaicans of all social classes for the use of higher levels of work‐related communications technologies, once these are priced in a manner that make them accessible. This is a strong foundation upon which to build crucial technology links to key business and economic opportunities. Mobiles are potential bridges for low‐income users from their present voice‐dominated usage to higher end applications such as further education, better access to public services and other more intensive work‐related uses.

If made more accessible, mobile internet could help bridge information and education gaps experienced by the financially impoverished majority. More low‐income people could be connected through such simplified protocol platforms as .Mobi and into wider use of M‐services.

The empirical studies indicate for the first time that low income users of mobile phones are not just engaged in idle chatter but have a higher order economic and survival motivation in their patterns and uses of the mobile phone.

The purpose of this paper is to investigate the paradox that arises when firms simultaneously share and protect their knowledge in an alliance with other organizations. The goal of this paper therefore is to explore this tension field in such a coupled open innovation process and to identify which strategies can be developed to cope with this tension.

The study was initially guided by a literature review and exploratory interviews, and it ultimately develops an inductive framework based on a multiple case study approach. The paper presents eight cases of a focal firm involved in a particular R&D collaboration. The case studies are based on a variety of data sources, including a number of semi‐structured interviews.

This paper unravels the tension field of knowledge sharing and protection in R&D collaborations, with the knowledge characteristics at the core and with the knowledge embodiment and relational dimension as mediating factors. These forces are in turn influenced by the collaboration characteristics and environment. Moreover, the case studies show different ways to cope with the tension between knowledge sharing and protection, such as an open knowledge exchange strategy and a layered collaboration scheme with inner and outer members. Licensing is moreover presented as a concrete way to implement such coping strategies.

This paper provides an holistic perspective on the knowledge paradox in R&D collaborations as a coupled process of open innovation. Moreover, it describes two concrete strategies to cope with the tension field as well as the role and implications of licensing as a particular mechanism to overcome the open innovation paradox.

This paper explores how firms within the audience measurement industry, specifically its radio and television markets, have navigated myriad market and nonmarket challenges. The market strategies and the nonmarket forces that constrain those strategies are largely defined by two features: the delineation of its geographic markets by political boundaries and markets that have natural monopoly characteristics. While the pre-monopoly stage or periods of competition may be comparatively short-lived, they are still telling. Monopolists undertake market strategies designed to ensure that they are not supplanted and nonmarket actions geared to avoiding undesirable constraints and reputational damage. Depending on their legal and regulatory environment, customers of the measurement services have used both market and nonmarket actions to mitigate the market power of the audience measurement firms. This paper focuses primarily on the U.S. radio and television audience measurement markets that Arbitron and Nielsen, respectively, have dominated for decades. Non-U.S. markets, which frequently feature America’s foremost firms, illustrate alternatives to America’s largely laissez-faire approach.

The purpose of the paper is to provide a taxonomy of values created by corporate patents.

Following an extensive literature review, value created by corporate patents is analysed according to four categories: embedded in individuals; embedded in systems and structures; market; and non‐market. This paper demonstrates that the value created by a company can reside in any of these four dimensions.

One of the main findings is that value created by corporate patents can be both market and non‐market and can be embedded both in individuals and in systems and structures. Organisations can apply this framework to assess their needs and abilities with regard to value creation from patents.

This research sets the background for an empirical study which can be conducted to confirm the theory.

The paper is a useful resource for patent managers and policy‐makers, as it provides them with a tool to analyse value embedded in patents and guidelines how to develop this value further.

The analysis presented here differs from the traditional evaluation of patents through patent statistics and it offers a theoretical framework which can be used by companies for the analysis of their patent portfolio. This paper provides insight into the possibilities and problems that underpin value creation from patents and shows what type of value can be created and how this value can be extracted.

Two key factors in the success of general-purpose computing platforms are the creation of a technical standards architecture and managing an ecosystem of third-party suppliers of complementary products. Here, we examine Symbian Ltd., a startup firm that developed a strong technical architecture and broad range of third-party complements with its Symbian OS for smartphones. Symbian was shipped in nearly 450 million mobile phones from 2000 to 2010, making it the most popular smartphone platform during that period. However, its technical and market control of the platform were limited by its customers, particularly Nokia. From 2007 onward, Symbian lost market share and developer loyalty to the new iPhone and Android platforms, leading to the extinction of the company and eventually its platform. Together, this suggests lessons for the evolution of a complex ecosystem, and the impact of asymmetric dependencies and divided leadership upon ecosystem success.

While the popular image of the Sherman Act is that of a “trust-busting” statute, conduct remedies have been more common than structural relief. This paper evaluates the effect on economic welfare of conduct remedies that have resulted from ten prominent Sherman Act monopolization cases. In general, we find that in some cases the behavioral relief has had no consequence other than the cost of litigation and cost of compliance; in other cases, the remedies probably reduced consumer welfare. Cases studied are United Shoe Machinery, AT&T, Std. Oil of California, IBM, United Fruit, Kodak, Safeway, GM, Jerrold, and Blue Chip Stamp.

The purpose of this paper is to offer learning from NetFlix's open innovation strategy to other firms considering implementing open innovation.

This viewpoint looks at the case study of NetFlix.

The paper finds four generalizeable aspects of NetFlix’ open innovation strategy that may be useful to other firms considering implementing open innovation.

This is a strategy implementation piece and is an original work based on a current case study.

Work-integrated learning (WIL) poses legal, reputation, operational, strategic and financial risks for higher education providers (HEPs). The purpose of this paper is to explore how HEPs can manage five significant WIL risks involving intellectual property, student disability and medical conditions, the host organisation and the legal literacy of WIL practitioners.

This paper is a cross-institutional collaboration of WIL practitioners who explored risk management in WIL programmes. The case study is presented as a cross-case analysis to assist WIL stakeholders with evaluating their risk management frameworks. A description about the significance of the risk (in terms of causes and consequences), as well as practices to manage the risk, is presented under each of the five WIL risks.

WIL practitioners described a series of risk management practices in response to five significant risks in WIL programmes. Four themes underpinning these risk management practices – balance, collaboration, relationship management and resources – are conceptualised as characteristics that can serve as guiding principles for WIL stakeholders in risk management.

The findings can be applied by WIL stakeholders to evaluate and improve existing risk management frameworks, and to improve their legal literacy in relation to WIL. The study also demonstrates the capacity for collaborative research to address practice issues in WIL.

This is the first known study which employs a cross-institutional collaboration of WIL practitioners to contribute towards the body of knowledge examining risk management in WIL programmes.