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It is customary these days to denounce our society for its unconscionable neglect of the elderly, while we look back romantically to some indeterminate past when the elderly were respected and well cared for. Contrary to this popular view, old people historically have enjoyed neither respect nor security. As Simone de Beauvoir so effectively demonstrates in The Coming of Age (New York: Putnam, 1972), the elderly have been almost universally ill‐treated by societies throughout the world. Even the Hebrew patriarchs admonished their children to remember them as they grew older: “Cast me not off in time of old age; when my strength fails, forsake me not” (Psalms 71:1). Primitive agrarian cultures, whose very existence depended upon the knowledge gleaned from experience, valued their elders, but even they were often moved by the harsh conditions of subsistence living to eliminate by ritual killing those who were no longer productive members of society. There was a softening of societal attitudes toward the elderly during the period of nineteenth century industrial capitalism, which again valued experience and entrepreneurial skills. Modern technocratic society, however, discredits the idea that knowledge accumulates with age and prefers to think that it grows out‐of‐date. “The vast majority of mankind,” writes de Beauvoir, “look upon the coming of old age with sorrow and rebellion. It fills them with more aversion than death itself.” That the United States in the twentieth century is not alone in its poor treatment of the aged does not excuse or explain this neglect. Rather, the pervasiveness of prejudice against the old makes it even more imperative that we now develop programs to end age discrimination and its vicious effects.

The following classified, annotated list of titles is intended to provide reference librarians with a current checklist of new reference books, and is designed to supplement the RSR review column, “Recent Reference Books,” by Frances Neel Cheney. “Reference Books in Print” includes all additional books received prior to the inclusion deadline established for this issue. Appearance in this column does not preclude a later review in RSR. Publishers are urged to send a copy of all new reference books directly to RSR as soon as published, for immediate listing in “Reference Books in Print.” Reference books with imprints older than two years will not be included (with the exception of current reprints or older books newly acquired for distribution by another publisher). The column shall also occasionally include library science or other library related publications of other than a reference character.

This paper examines whether financial buyers are more likely to initiate takeovers of inefficient firms. We show that they indeed are and thus conclude that takeovers by financial buyers play a potentially beneficial role in the allocation of corporate assets in the US. economy. Our analysis of determinants of takeovers initiated by financial buyers uses an application of the methodology developed in Trimbath, Frydman and Frydman (2001). In order to illustrate efficiency enhancements introduced by financial buyers, we select Forstmann Little’s acquisition of General Instrument for a brief case study. We show that their aggressive programs of cost management substantially improved the efficiency of General Instrument. Moreover, it allowed General Instrument to expand research and development to become the global leader in high definition television.

The purpose of this paper is to examine how an academic institution may more effectively respond to a disaster. In this particular situation the issues are being investigated in the context of a hurricane event. From 2005 to 2008 two hurricanes directly hit Lamar University in Beaumont, Texas. This paper examines the impact Hurricane Ike, the latter of these hurricanes, had on this academic institution. This research shares valuable insight into the vulnerabilities confronting academic institutions during natural disasters and highlights the lessons learned.

This is a practitioner paper which applies survey data and qualitative interviews of key decision makers.

Success in the aftermath of this disaster required serious consideration and forethought in institutional preparedness and continuity planning. Specifically, success relied on adequately prioritizing the recovery effort, effectively addressing communication and financial concerns, fostering administrative empowerment in the decision process, and devoting sufficient consideration to the development of alternative academic calendars.

The paper identifies issues of practical significance which academic institutions should consider when developing emergency plans related to natural disasters.

This paper contains new information about the impact of a natural disaster on an academic institution. The issues addressed are of value to comparable institutions in the process of developing their response and recovery plans.

This paper aims to study the shortcomings of the business process of credit card department of a multinational bank and to improve the existing business process efficiency and effectiveness through redesigning the process that eliminates bottlenecks and improves service quality.

The research investigates real‐life business process using case study methodology. It collects primary data through interviews of individuals, focus groups and secondary data from the investigation of company documents. It then uses SWOT analysis, Fishbone Diagram, Process Flow Diagram and a number of other tools to analyse and to redesign the existing process.

The research identifies that the business process of the credit card department of a multinational bank is unnecessarily lengthy and requires eight to nine days to complete from application processing to final account creation and to issue the card. It then designs a to‐be business process for the same business function. The proposed process reduces half of the time of the existing process.

The proposed business process reduces the cycle time effectively and uses the organisational resources efficiently to achieve better customer satisfaction. It also helps in growing card market share in this highly competitive and profitable segment of consumer products.

This paper illustrates a unique way of investigating an existing business process and designing a new business process that is very efficient and effective. The design process is quite generic which can be applied to other organisations, especially in the banking sector.