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1 – 10 of over 21000Graham Cheetham and Geoff Chivers
Focuses on the nature of professional practice based on research conducted with practitioners via interviews and questionnaires. Aims to determine how practitioners actually…
Abstract
Focuses on the nature of professional practice based on research conducted with practitioners via interviews and questionnaires. Aims to determine how practitioners actually tackle professional problem solving. Discusses reflection, specialised knowledge and repertoires of solutions, among other factors, and examines differences in professional practice according to age, gender and membership of various professions. Finds that although specialist knowledge is crucial to successful practice, improvisation is a key factor. Suggests that a combination of applied knowledge and reflection is important in professional practice.
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Xiang Ying Mei, Endre Aas and Magnhild Medgard
The purpose of this paper is to explore teachers’ use of digital learning tools for teaching in higher education. Moreover, it investigates how the use of digital tools affects…
Abstract
Purpose
The purpose of this paper is to explore teachers’ use of digital learning tools for teaching in higher education. Moreover, it investigates how the use of digital tools affects educational practices and how teachers experience the culture of sharing among colleagues and within the organisation.
Design/methodology/approach
A qualitative methodology was chosen, and semi-structured interviews were conducted with teachers at a higher education institution in Norway. The study uses the TPACK-framework, which illustrates the relationship between technology, professional content knowledge and pedagogical approaches as its theoretical foundation.
Findings
The findings conclude that teachers are concerned with the convergence of how technology and digital learning tools can support educational processes by engaging and involving the students. The findings further indicate that they are committed to using digital tools to motivate, engage and facilitate student-based education, which in turn leads to more reflection on teachers’ own teaching practices. Based on the theory of Professional Learning Communities, the respondents agree that sharing is a basic prerequisite for a learning organisation. They experience, however, that sharing between colleagues is easier in formal forums than at informal settings.
Originality/value
The rapid development of technology suggests that many sectors including the education sector must adapt to the new changes in their teaching practices. Nevertheless, many teachers merely use the basic form of digital learning tools to distribute the teaching materials, as such tools are less utilised to support students’ learning process (Fossland, 2015). The research indicates that digital learning tools have positive effect on teaching practices and that they can function as tools to improve the teachers’ own teaching practices. Positive teaching practices should also be shared in a learning organisation to improve teaching practices on an organisational level. Hence, sharing at a professional level can impact learning and the organisational culture in academic institutions.
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Anna Reid, Peter Petocz and Sue Gordon
Contemporary developments in technology provide opportunities for qualitative researchers to enhance their modes of collecting rich data for analysis. In this article we explore…
Abstract
Contemporary developments in technology provide opportunities for qualitative researchers to enhance their modes of collecting rich data for analysis. In this article we explore the utility and impact of using email as a means of collecting data in the form of semi‐structured interviews. We investigate what participants think about email interviews, and how they view the relationship between email interviews and online pedagogies. We illustrate our discussion with reference to a recent research project carried out using email interviews with professional colleagues, including analyses of the respondents’ own insights about the methodology. We conclude that email interviews provide a useful medium to explore the experiences of an international group of participants, including some for whom English is not their first language. Further, the method enables respondents to participate in the process of collaborative knowledge building as co‐researchers, by reflecting on and analysing their own responses in the email interviews
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Margaret Wright and Alastair Baker
To obtain preliminary data on the short‐ and medium‐term effects and personal acceptability of appreciative inquiry (AI) in staff development in health care.
Abstract
Purpose
To obtain preliminary data on the short‐ and medium‐term effects and personal acceptability of appreciative inquiry (AI) in staff development in health care.
Design/methodology/approach
AI is a non‐problem‐solving management approach focusing on developing current successes into the future through reflection at individual and group level. Individual one‐hour interviews were undertaken with nursing staff on a national paediatric liver in‐patient ward. They were asked to recount stories based on their experiences of successful delivery of health care, with active listening, followed by reflection on the process. A total of 32 staff members took part with only two refusals. Data were written and analysed by an open coding method. Follow up was obtained two years later using a written, open question method.
Findings
The process was emotional but well received. Staff described quality in interpersonal interactions, preventing errors and engaging their personal values in their work. No improvement in recruitment or retention was shown but a high level of sickness absence fell significantly during the period of the project. Two years later, significant positive effects were recalled and attributed to the interviews by many respondents. AI appears a cost‐effective way of connecting professionals’ motivation toward quality in their work with strategic intentions.
Research limitations/implications
The interviewer was a medical consultant and ward manager, implying either that the interviews could have worked as a form of managerial supervision or improvements could be a Hawthorne effect. Other unknown influences were likely to be occurring on the ward during the study period.
Practical implications
Short AI interventions on an individual basis can change sickness absence, at least while the interventions are continuing. It is an important tool for staff motivation with the potential for connecting strategic with micro‐operational levels. AI is an approach to NHS management with wide application including appraisal, personal development and mentoring. It can be a positive introduction to reflective practice.
Originality/value
AI is gaining recognition for its value in staff and service development in health care. The paper shows service and personal effects, cost‐effectiveness and illustrates how to use AI for these purposes.
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The purpose of this paper is to explore experiences relating to and the nature of the episodes that raise individuals’ salience of their intersecting gender, ethnic and senior…
Abstract
Purpose
The purpose of this paper is to explore experiences relating to and the nature of the episodes that raise individuals’ salience of their intersecting gender, ethnic and senior organizational identities. This paper is based on a presentation given at a British Academy of Management Joint Gender in Management and Identity Special Interest Groups Research Seminar entitled “Exploring Intersectionality of Gender and Identity”.
Design/methodology/approach
Based on identity-heightening incidents elicited through diaries and interviews from minority ethnic women and men in middle- and senior-management positions, the paper adopts a multilevel, intersectional framework to present “sites” of intersectional identity salience. Identity-salient sites were analysed from accounts of episodes that raised the salience of gender, ethnic and senior identities for respondents. Researcher reflections on identity salience are also analysed.
Findings
This paper draws on subjective accounts of identity salience from researcher and respondent experiences on pre-defined identity dimensions.
Research limitations/implications
This paper uses rich, in-depth accounts of everyday experiences to reveal the dynamics of intersectional identity salience. Gender, ethnic and senior identities infuse each other with significance and meaning simultaneously and consecutively in everyday experiences.
Originality/value
This paper’s originality is drawn from the advancement of intersectionality studies through empirical research based on collecting identity-heightening qualitative data.
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This paper aims to discuss the outcomes of a study conducted to explore the perceptions and expectations of undergraduate engineering learners on the potential of incorporating…
Abstract
Purpose
This paper aims to discuss the outcomes of a study conducted to explore the perceptions and expectations of undergraduate engineering learners on the potential of incorporating sustainability within the Professional Communication Skills (PCS) module, via blended learning.
Design/methodology/approach
A mixed methods case study approach was used, using surveys, learner reflections and interviews.
Findings
Key findings include (a) learners finding a heightened sense of awareness of environmental, social and cultural dimensions of sustainability, (b) development of sustainability literacy and communication skills for the real world, (c) scepticism and apprehension of blended learning teaching and learning methods, (d) development of capacity for self-directed learning resulting from flipped learning and (e) differences in quality of peer and lecturer interaction online and in the traditional classroom set up.
Originality/value
Sivapalan’s (2015) study suggests that Malaysian engineering graduates lack sustainability knowledge, competences and values, and often struggle to cope with professional responsibilities that require them to exercise these literacies. Much of this is attributed to the lack of sustainability integration within the undergraduate engineering curriculum, and within teaching approaches used. To date, there is little research within the Malaysian engineering education context to gauge the extent to which non-technical academic modules such as the PCS module could be used as a platform to incorporate sustainability learning outcomes. Research to gauge learners’ feedback and reflections on the integration of sustainability via non-technical modules and blended learning approaches is also scarce.
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At a general level, this article is concerned with the mechanisms through which constructs important to organizational analysis are identified, operationalized and validated…
Abstract
Purpose
At a general level, this article is concerned with the mechanisms through which constructs important to organizational analysis are identified, operationalized and validated. Specifically, the purpose of this paper is to consider the construct of organizational commitment, investigating the validity of a popular tool for its measurement – the British Organizational Commitment Scale (BOCS).Design/methodology/approach – Problems in defining organizational commitment are discussed before tracing the development of the BOCS from its American precursor (the Organizational Commitment Questionnaire) and linking it with more general criticisms of self‐report measures. The BOCS is subjected to a qualitative evaluation drawing from 23 semi‐structured interviews with employees from three organizations; the evidence from which suggests considerable doubts surrounding its construct validity.Finding – The conclusion drawn is that the psychometric approach to construct validation may be inadequate on its own. A qualitative approach could form part of a more robust triangulation methodology.Research limitations/implications – The conclusion drawn has to be treated with some care, as the nature and scale of the sample do not permit strong generalisation. However, there is enough evidence to recommend that the psychometric orthodoxy typical of organizational commitment research spanning the last 50 years needs reviewing.Practical implications – The BOCS is used by a multitude of employers to evaluate the relationship between employees and organization. The evidence presented suggests they may not be attaining as clear an insight as they would wish.Originality/value – The merits of the organizational commitment as a construct and the mechanisms for measuring are widely accepted. This paper presents what appears to be the first prima facie evidence to challenge its value.
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Mateus Canniatti Ponchio, Nelson Lerner Barth and Felipe Zambaldi
Sara Stronks and Otto M.J. Adang
– The purpose of this paper is to analyze the interaction of police and citizen representatives during critical moments in reconciliation processes through a relational model.
Abstract
Purpose
The purpose of this paper is to analyze the interaction of police and citizen representatives during critical moments in reconciliation processes through a relational model.
Design/methodology/approach
Based on 26 in-depth interviews with key actors in three different cases of media-salient police-citizen group conflict, the interactions in the run-up to, during and after five moments that were critical in the transformation from conflict to cooperation, were analyzed. In focussing on the role of the intergroup relationship in conflict interaction, the applicability of relationship-value, compatibility and security in defining this relationship were explored.
Findings
Although interactions during critical moments differed along the specific conflict contexts, three chronological stages could be deduced. In the first stage, interactions were tensed and emotional. During the second stage, repressing this insecurity through the exchange of value and compatibility signals was important. In the third stage, the transformation toward friendlier, cooperative dialogue and a less tensed atmosphere was made. Emotional expression, information sharing and emphasizing compatibility seemed particularly important in (re)defining and negotiating police-citizen relationships.
Research limitations/implications
In analysis, the authors had to rely on limited and retrospective accounts of interactions and attitudes and its indivertible errors.
Originality/value
This is one of very few studies that analyses police-involved post conflict interactions with a relational model. With regard to the importance of strong police-citizen relationships, the results should be of value to any operational police worker and specifically those who are involved in operational or strategic conflict-management and communication.
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Piety Runhaar, Judith Gulikers and Harm Biemans
The goal of the current paper is to explore how induction of STs in VET schools can be improved by embedding induction in the broader human resources management (HRM) system. To…
Abstract
Purpose
The goal of the current paper is to explore how induction of STs in VET schools can be improved by embedding induction in the broader human resources management (HRM) system. To this end, we will present and discuss the theoretical underpinning and the quantitative and qualitative outcomes of an online reflection instrument “Startwijzer,” developed in the Netherlands and which is based on literature on induction on one hand and on HRM literature on the other. In doing so the paper aims to contribute to induction theory and to formulate suggestions as to how provide STs with a smooth landing.
Design/methodology/approach
In the period 2018–2023, the Startwijzer was filled out by starting teachers (STs), their coaches, HRM officers, team leaders and managers working in various VET schools. Descriptive analyses were done on respondents” (n = 629) scores on 13 indicators, with a three-point-Likert-scale (where 1 = “in order”, 2 = “doubt” and 3 = “in order”) in SPSS. Also differences among stakeholders were examined. Respondents’ explanations of their scores were analyzed thematically, within and across indicators, to reach a deeper understanding of how STs can be provided a smooth landing.
Findings
With AMO-theory of performance (Appelbaum et al., 2001) – stating that performance is a function of: abilities (A); motivation (M) and opportunities offered to exert expertise (O) – as conceptual model, 13 indicators relevant for effective induction were distinguished. (A): Timely Recruitment; Lesson Observations; Individual Coaching; Personal Development Plan; Reflection on Teaching Practice; Development of Professional Identity; (M): Exchange of Mutual Expectancies; Distinction among Performance Assessment and Guidance; Differentiation among STs; (O) Provision of Practical Information; Enculturation; Appointment of Coaches; Workload reduction. Respondents were generally very positive about the help and care provided informally by colleagues but less satisfied with the formal procedures.
Originality/value
The paper bridges the literature on induction and that of human resources management (HRM). While the positive impact of HRM on employee outcomes such as performance, commitment and well-being has been attested by numerous studies (e.g. Combs et al., 2006), it is only recently that the potential benefits of HRM for teachers have been acknowledged (e.g. Runhaar, 2017). The theoretical elaboration as well as the empirical evidence discussed in the current paper suggest that unless induction activities are embedded in school HRM policy, STs already start their careers 1–0 down and it might be difficult for them to catch up.
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