Focuses on the nature of professional practice based on research conducted with practitioners via interviews and questionnaires. Aims to determine how practitioners actually tackle professional problem solving. Discusses reflection, specialised knowledge and repertoires of solutions, among other factors, and examines differences in professional practice according to age, gender and membership of various professions. Finds that although specialist knowledge is crucial to successful practice, improvisation is a key factor. Suggests that a combination of applied knowledge and reflection is important in professional practice.
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