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This chapter examines how libraries can help create socially and ecologically compassionate culture by hosting repair events. The introduction provides a general overview of repair events, as well as how they fit into the mission of public libraries and support sustainability goals. This chapter explores the impacts of repair events through the lens of the five conditions of collective success, doughnut economics, the right-to-repair movement, education, cultural practices, accessibility, and social infrastructure. The second part of the chapter provides a case study of Wellfleet Public Library on Cape Cod, Massachusetts, a library that has successfully implemented repair events. The final section offers an overview and step-by-step guide of how libraries can implement repair programs.

In 2015, Malaysia’s investment vehicle, 1Malaysia Development Berhad (1MDB), came under international scrutiny after it amassed a debt of US$11 billion (10.3 billion) (Wright & Clark, 2015), which it had difficulty repaying. More disturbingly, investigators found that US$700 million (658 million) was transferred into the personal bank account of Malaysia’s prime minister, Najib Razak, founder and chairman of 1MDB’s advisory board (Wright & Clark, 2015). Najib was also accused of embezzling state money (Reuters, 2015) and damaging the image of the country (“Najib tried to bribe me”, 2015). This chapter aims to examine the strategies used by the Malaysian prime minister to repair his image in the 1MDB scandal, the effectiveness of these strategies, and how these impacted Malaysia’s public diplomacy efforts in restoring the country’s image and reputation. Findings showed that the prime minister denied wrongdoing, and simultaneously bolstered his position and promised to turn 1MDB around. In contrast to the current explication of Benoit and Pang’s (2008) image repair strategies, Najib’s way of attacking the accusers sheds light into how image repair strategies may be operationalized in the Asian context. A new image repair strategy – diversion – is proposed to be added to the existing framework.

Theories of trust imply that team trust develops and grows over time, yet relatively few researchers have taken on the challenge of studying team trust in longitudinal research designs. The purpose of this chapter is to provide a concise summary of the existing literature on team trust over time, and to offer a conceptual model of team-level trust development over time to aid future research on this topic.

We draw from the Input–Mediator–Output–Input (IMOI) framework, as well as previous multilevel models of organizational trust development, and published findings from longitudinal team trust studies.

Taking a temporal perspective, we consider how team-level mediators and outcomes can both predict and be predicted by team trust trajectories and feedback loops over time, as well as how those relationships with team trust might change based on the existence of other moderating variables including trust violation and repair.

Future longitudinal team research may use the model as a starting point for investigating the antecedents, as well as the team processes and dynamic emergent states, that can effectively predict trajectories of team trust across various stages of teamwork.

Based on our review of extant literature, we provide several recommendations for training and organizational intervention including the importance of management’s consideration of team-level trust in providing feedback, enhancing cohesion, and mitigating conflict.

We provide insight into the development of team trust trajectories and offer a framework to help guide future longitudinal team trust research.

A warranty policy involving two attributes, for example time and usage, is considered. Usage is assumed to be related to time through the usage rate, which is considered to be a random variable satisfying a specified probability distribution. The paper analyzes a policy where warranty is not renewed on product failure, within the specified time period and amount of usage, but is minimally repaired. Unit cost of minimal repair, conditional on the usage rate, is assumed to be a non-linear function of the two warranty parameters. Expressions for the expected warranty costs per unit sales are derived. Applications of the results are presented through sample computations. The results demonstrate the use of warranty cost information in selecting the parameters of the warranty policy.

The chapter is devoted to the problem of creating effective tools for attracting extra-budgetary sources and increasing the interest of contemporary Russian enterprises in implementing projects to repair past (accumulated) environmental damage.

The objective of the research is the regions of the Russian Federation (constituent entities of the Russian Federation) and the mechanisms for financing the projects in the field of accumulated damage repair being implemented at the state level. This is possible by financing the project with the participation of the company involved in the accumulated damage in the regions.

The chapter deals with the investigation of the basic concepts of the problems of accumulated damage and the identification of the main problems and the contradictions in attracting financing for the implementation of damage repair projects in the Russian law enforcement field. The analysis of indicators characterizing the dynamics of financing of such projects in the Russian regions and the methodology of selecting priority objects of accumulated damage for their financing at the federal level is also examined.

The research resulted in the authors’ conclusion that the problem of attracting extra-budgetary sources to repair accumulated damage is connected not only with the contradictions in the Russian environmental legislation, but also with the insufficient development of such institutions as public-private and municipal-private partnerships. The chapter contains proposals for the development of results-based tools using the mechanism of public-private partnership to repair the accumulated damage.

With an extensive range of information available at the swipe of a finger, the smartphone has become a ubiquitous tool for augmenting conversation. Users of English as a lingua franca (ELF) often rely on such technology to help establish friendships by using them to sustain intersubjectivity. But how do they manage the multiple involvements this entails, such as participating in current talk while searching for linguistic items?

This study employs multimodal Conversation Analysis to undertake a detailed account of the way two young people, a Japanese male (22) and an Indonesian male (16) incorporate smartphones into their lingua franca English interaction. The analysis is based on naturally occurring conversations video-recorded by the Japanese participant, while both boys were living with an American homestay family.

The analysis explores the role of the smartphone in forward-oriented repair, including how the interactants, look up unfamiliar words, delay turn progressivity to fit those words into the turn-in-progress, and use images to accompany an unclear term. Speakers also occasionally abandon a look-up in order to reformulate the turn without the smartphone, relying instead on their own interactional competence.

The study offers insight into the way young people use smartphones as an affordance to manage and repair aspects of their L2 talk, enabling them to enhance their current interactional competence by drawing on the vast range of semiotic resources the phone possesses. Ensuring understanding is essential for developing and maintaining friendships, and for this particular peer culture of lingua franca English speakers, smartphones are a key tool for accomplishing that. As such, the study will be of interest to researchers and educators in the fields of both technology and interaction.

Designing and manufacturing long-lasting things and minimizing the use of material resources are central concerns to the circular economy. Yet, repairing and repurposing objects, and the experiences and knowledge of those who extend the life of objects at the consumption level, are absent from discussions on the circular economy. Based on in-depth interviews focussing on practices of repair and repurposing within households, this article interrogates waste and its capacity to disturb, impede or provoke practices central to the circular economy. Re-considering waste within discussions on the circular economy is a way to bring to the surface the overlooked capacity of waste to enable or hinder household engagement in practices of repair and repurposing through waste’s heterogeneous and shifting components, sacredness and morality.

Two-dimensional warranty policies exist for certain consumer products, such as automobiles. Here, warranty is specified in terms of the time since the sale of the product as well as mileage incurred during that period. Thus, at the time of purchasing the product, the manufacturer may offer a warranty of three years or 30,000 miles, whichever occurs first. Failures in the product within this specified period of time or mileage will be covered by the manufacturer.

In this chapter, we consider the scenario of enterprise warranty programs, where customers are given the option of extending the original warranty. Thus, the buyer could be given an option to purchase a five year—50,000 mile warranty, whichever occurs first. Of course, the buyer will be expected to pay a premium to purchase this extended warranty. Such enterprise warranty programs are also found in other consumer durables, such as refrigerators, washers, dryers, and cooking ranges.

This chapter explores determination of the decision variables, such as product price, warranty time, and usage limit under the original conditions and further, for the enterprise warranty, that is, the extended warranty time and extended usage limit, as well as the premium to be charged to the buyer who selects the extended warranty. Mathematical models are developed based on maximizing the expected unit profit by selecting an enterprise warranty program. Additionally, some other objectives are also considered based on the proportional increase in the expected unit profit due to the increased market share attained through the offering of an enterprise warranty program. Some results are obtained through consideration of various goal values of the chosen objectives.