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Article
Publication date: 19 January 2024

Sean Patrick Roche, Angela M. Jones, Ashley N. Hewitt and Adam Vaughan

The police often respond to persons who are not in direct violation of the law, but are rather undergoing behavioral crises due to mental illness or substance abuse disorders. The…

Abstract

Purpose

The police often respond to persons who are not in direct violation of the law, but are rather undergoing behavioral crises due to mental illness or substance abuse disorders. The purpose of this study is to examine how police behavior influences civilian bystanders' emotional responses and perceptions of procedural justice (PPJ) when officers interact with these populations, which traditionally have been stigmatized in American culture.

Design/methodology/approach

Using a factorial vignette approach, the authors investigate whether perceived public stigma moderates the relationship between police behaviors (i.e. CIT tactics, use of force) and PPJ. The authors also investigate whether emotional reactions mediate the relationship between police behaviors and PPJ.

Findings

Regardless of suspect population (mental illness, substance use), use of force decreased participants' PPJ, and use of CIT tactics increased PPJ. These effects were consistently mediated by anger, but not by fear. Interactive effects of police behavior and perceived public stigma on PPJ were mixed.

Originality/value

Fear and anger may operate differently as antecedents to PPJ. Officers should note using force on persons in behavioral crisis, even if legally justifiable, seems to decrease PPJ. They should weigh this cost pragmatically, alongside other circumstances, when making discretionary decisions about physically engaging with a person in crisis.

Details

Policing: An International Journal, vol. 47 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 3 July 2007

Marie Dietrich Leurer, Glenn Donnelly and Elizabeth Domm

The purpose of the paper is to explore the insights of experienced nurses regarding initiatives they believe would effectively retain nurses like themselves in the nursing…

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Abstract

Purpose

The purpose of the paper is to explore the insights of experienced nurses regarding initiatives they believe would effectively retain nurses like themselves in the nursing profession.

Design/methodology/approach

As part of a qualitative investigation into the perceptions of nurses regarding issues affecting their profession, experienced nurses were asked to describe what retention strategies they would recommend to policy‐makers. A total of 16 semi‐structured interviews were conducted with long‐term nurses in a health region in western Canada.

Findings

The paper found that seven retention strategies were commonly mentioned by the participants. The qualitative mode of inquiry allowed the nurses to convey the context, attitudes and feelings behind their recommendations.

Research limitations/implications

The work environments and accompanying retention policies experienced by nurses vary widely according to the specific employment context. As is typical with qualitative research, the findings of this study cannot be considered as generalizable to all nurses in all health care settings.

Practical implications

The results of this paper provide a deeper understanding of the attitudes, emotions and contextual issues behind the nurse retention strategies seen as most appropriate by the target audience of long‐term nurses.

Originality/value

While there is much literature advocating the implementation of nurse retention strategies, very little evidence has been presented from a qualitative lens. It is necessary to directly listen to the voices of those impacted by policies in order to better appreciate how such policies are perceived from a bottom‐up perspective.

Details

Journal of Health Organization and Management, vol. 21 no. 3
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 11 November 2014

Charles D. Wrege, Peter J. Gordon and Regina A. Greenwood

The purpose of this paper is to describe the development of electric lamp renewal systems, an early, successful program to encourage the adoption of new technology, electric…

Abstract

Purpose

The purpose of this paper is to describe the development of electric lamp renewal systems, an early, successful program to encourage the adoption of new technology, electric lighting.

Design/methodology/approach

Much material for the research comes from a variety of archival sources and publications of the early part of the twentieth century.

Findings

The free lamp renewal system was brilliant and effective: its high level of customer service and human contact dispelled fear raised by the new energy source, increasing the acceptance and use of electric lighting and thereby electricity. Lighting, in the absence of electrical appliances, was one of the few users of electricity. Thus, the electric companies created a marketing strategy that encouraged adoption of the new technology.

Research limitations/implications

We examined the electric lighting industry at the turn of the twentieth century. Other examples of technology adoption could generalize our findings.

Practical implications

Our research suggests that supportive programs, which are high in customer contact and customized service, can aid in the adoption of new technology and unfamiliar products. By encouraging the use of such free or cheap products, customers are induced to higher usage of related products that increase the revenue stream to the provider.

Originality/value

The lamp renewal system is forgotten today, yet was a crucial factor in winning consumer acceptance of electric lighting and an early example of how companies can encourage adoption of new technology. Although the concept of uniformed men in trucks coming to customer homes once a month to clean and replace light bulbs is quaint – it worked!

Details

Journal of Historical Research in Marketing, vol. 6 no. 4
Type: Research Article
ISSN: 1755-750X

Keywords

Article
Publication date: 1 January 1964

CANADA, until the last generation or two, has been basically a pioneer country but two world wars have changed all this and the economy has moved from an agricultural to a…

Abstract

CANADA, until the last generation or two, has been basically a pioneer country but two world wars have changed all this and the economy has moved from an agricultural to a manufacturing community able to provide a standard of living second to that of the United States. (At the present time only 10.8 per cent of Canadians live on farms according to the 1961 census.) Natural resources, such as timber, wheat and mining, continue to play, however, an important role in the life of the nation. As in most developing and pioneer countries, learning has had to assume a secondary role compared with other enterprises and activities. This is gradually beginning to change as more people continue in school and the percentage of individuals attending university increases. Established organizations, like the National Film Board and the Canadian Broadcasting Corporation, catering to mass culture, have been strengthened and enlarged and new establishments, like the Canada Council and the Stratford Shakespearean Festival, of narrower function and appeal, have been set up. The Library movement, not the least of learning agencies, is gaining strength every day. In this paper some of the interesting new developments of the last ten years in the latter field will be discussed. Of necessity, much is abbreviated; a lot is ignored. Data selected has been based on the most recent sources; hence the variety in dates.

Details

New Library World, vol. 65 no. 7
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 1 March 2007

Kellie Garrett and Claire Watson

Faced with a fast pace of internal change and a shifting and challenging marketplace, Farm Credit Canada embraced a comprehensive cultural transformation program four years ago…

Abstract

Faced with a fast pace of internal change and a shifting and challenging marketplace, Farm Credit Canada embraced a comprehensive cultural transformation program four years ago. This ongoing program has yielded significant results driven by leadership commitment and accountability.

Details

Strategic HR Review, vol. 6 no. 3
Type: Research Article
ISSN: 1475-4398

Keywords

Article
Publication date: 1 January 1988

Bernard Margolis

A new library investment management service was established last November by the American Library Association. The Public Library Trusteeship—formerly called The Public Library…

Abstract

A new library investment management service was established last November by the American Library Association. The Public Library Trusteeship—formerly called The Public Library Fund (see The Bottom Line, Charter Issue, p. 5)—was renamed to satisfy legal requirements of the Securities and Exchange Commission.

Details

The Bottom Line, vol. 1 no. 1
Type: Research Article
ISSN: 0888-045X

Article
Publication date: 1 May 1987

On April 2, 1987, IBM unveiled a series of long‐awaited new hardware and software products. The new computer line, dubbed the Personal Systems 30, 50, 60, and 80, seems destined…

Abstract

On April 2, 1987, IBM unveiled a series of long‐awaited new hardware and software products. The new computer line, dubbed the Personal Systems 30, 50, 60, and 80, seems destined to replace the XT and AT models that are the mainstay of the firm's current personal computer offerings. The numerous changes in hardware and software, while representing improvements on previous IBM technology, will require users purchasing additional computers to make difficult choices as to which of the two IBM architectures to adopt.

Details

M300 and PC Report, vol. 4 no. 5
Type: Research Article
ISSN: 0743-7633

Article
Publication date: 1 March 2003

Dean Elmuti, Judith Lehman, Brandon Harmon, Xiaoyan Lu, Andrea Pape, Ren Zhang and Terad Zimmerle

We examined the role gender plays in managerial stereotypes and changes that have occurred in the US for executive women in the workforce. We also investigated factors and…

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Abstract

We examined the role gender plays in managerial stereotypes and changes that have occurred in the US for executive women in the workforce. We also investigated factors and personality traits that affect advancement into upper management for all executives and those that affect women in particular. Despite increased organisational sensitivity, public policies, and equal rights legislation, women continue to be underrepresented in corporate America. Pay increases and promotions for females have not kept pace with those for men. Study results also indicate that managerial womenwho juggle jobs and family life benefit from these multiple roles, but women who put off marriage and family to build top‐level careers suffer in later years from greatly reduced chances of finding spouses and having children. Further adaptation of organisational culture in the new economy, weakening of the glass ceiling phenomenon, and family friendly work policies may alleviate some of the difficulties experienced by women who want it all.

Details

Equal Opportunities International, vol. 22 no. 2
Type: Research Article
ISSN: 0261-0159

Keywords

Article
Publication date: 1 May 1976

The Amelia Frances Howard‐Gibbon medal of the Canadian Library Association, established in 1971 to honour outstanding illustrators of Canadian children's books, has been awarded…

Abstract

The Amelia Frances Howard‐Gibbon medal of the Canadian Library Association, established in 1971 to honour outstanding illustrators of Canadian children's books, has been awarded this year to William Kurelek for A Prairie Boy's Summer, published in Montreal by Tundra Books. Kurelek was born near Whitford in Alberta but spent most of his early life in a Ukrainian farming community in Manitoba and his illustrations vividly capture life on a prairie farm in the '30s.

Details

Library Review, vol. 25 no. 5/6
Type: Research Article
ISSN: 0024-2535

Article
Publication date: 4 May 2012

Ying Cao and Yuehua Zhang

This paper explored factors that impact insurance choices of demand (farmers) and supply (insurance companies) side, respectively.

Abstract

Purpose

This paper explored factors that impact insurance choices of demand (farmers) and supply (insurance companies) side, respectively.

Design/methodology/approach

Specially designed survey questions allow one to fully observe the demand tendency from farmers and partially observe the supply tendency from insurance companies. Using bi‐vairate probit model, a joint estimation of insurance decisions of both supply and demand sides suggested that factors perform different roles in affecting insurance participation.

Findings

Farmer's age and education have positive impacts on insurance demand, but are indifference to insurance providers. Insurance suppliers care about farmers' experience in the fields when providing insurance services, however, on the demand side, farmers' experience occasionally results in overconfidence and hence, impedes farmers' insurance purchasing. Production scales, proxy by sow inventory, are put more weight by farmers than insurance suppliers when making decisions. Production efficiency measures perform as incentives for farmers to purchase insurance. While suppliers prefer customers who use vaccine, farmers tend to treat vaccine as a substitute for insurance to prevent disease risk.

Social implications

Results from bi‐vairate probit model offer deeper understandings about livestock insurance choices and provide further insights to improve policy design and promote participation.

Originality/value

The study designed a special questionnaire and firstly used bi‐vairate probit model to offer more understandings about demand and supply sides of livestock insurance.

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