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This study aims to explore the relationship between IT and HRM in the context of manufacturing SMEs, more specifically the relationship between strategic HRM and e-HRM as well as the performance effects of this relationship. The conceptual framework is founded upon the resource-based view (RBV), specifically upon the strategic HRM and e-HRM capabilities of SMEs and upon the strategic alignment of these capabilities in the form of capability configurations or “gestalts.”

To answer the research questions, a questionnaire was constructed and mailed to 1854 manufacturing SMEs in the province of Quebec, Canada, producing 216 valid responses that were used for statistical analysis purposes. Capability configurations were identified through a cluster analysis of the e-HRM and strategic HRM capabilities developed by these firms.

Using structural equation modeling to validate the research model, a causal analysis confirmed a positive influence of the sampled SMEs’ strategic orientation upon their development of strategic HRM capabilities. More importantly, a higher level of alignment between the SMEs’ strategic HRM and e-HRM capabilities was associated to a higher level of strategic HRM performance.

To our knowledge, ours is the first study to show interest in the effect of the strategic alignment of HRM and IT capabilities upon HRM performance, by adopting a configurational perspective and considering organizational IT from a functional point of view. Given the specific context of SMEs, the focus was on e-HRM capabilities related to the IT infrastructure of these organizations and the IT competencies of individuals related to HRM.

The former colleague at University College of Raymond Irwin (1902–1976) and his obituarist here presents a fuller portrait of this unusual man.

An intriguing development in the realm of commercial software has arisen over the last decade, from highly improbable beginnings. From its inception in the ‘hacker ethic’, freeware has had a huge impact on IT businesses around the world, most strongly in the guise of its spin‐off, open source software. The eventual consequences are that, for example, more than 60% of all the servers on the World Wide Web are running the Apache open source system, and Linux, the open source cousin of Unix, is challenging Microsoft’s products as the most popular business server operating system. Major IT users such as multinational banks, and major IT companies including IBM, Hewlett Packard, Sun Microsystems, Dell, Oracle, Informix, Intel, Fujitsu, AMD and Computer Associates are investing in and supporting Linux. In 1998, Netscape Communications made public (‘opened’) the source code for its Netscape web browser. In 1999 Apple published the source for the ‘Darwin’ core of its Mac OS X. The Perl freeware programming language continues to gain popularity for web‐based applications.

All scholarly writing must straddle the universal and the particular. The universal is commonly addressed in terms of theoretical frameworks and analytical models, supported by the objectivity norm that has guided scientific inquiry since its inception. The particularities, on the other hand, the details and the nuts and bolts of everyday life and organizational reality, are oftentimes associated with subjectivity and therefore raise concern regarding the scholar’s preferences and convictions. In order to better balance objectivity and subjectivity in the organization studies literature, it is important to pay attention to how the choice of literary style may apprehend and convey organizational realities. The paper aims to discuss these issues.

Discussing the role of literature, and the work of the American short-story writer and poet Raymond Carver, more specifically, as a domain wherein language resonates with the pace and breathing of everyday life, it is suggested that an increased level of “lyrical sensibility” in scholarly vocabularies is conducive to more nuanced accounts of organizational practices. To substantiate Carver’s argument, ethnographies of occupational work is referenced and compared to Carver’s work.

Carver’s emphasis on writing stories and dialogs that do not hide behind jargon, nor impose unnecessary literary experiments or heavy-handed literary vocabularies on texts, is exemplary to organization researchers. In particular, Carver emphasizes the role of materiality and objects in his stories, the understated tension and concealed conflicts in social situations and relations, and points at how individuals interpret situations wherein they are located; in many cases, leading to apathy and indolence as the protagonists cannot consider meaningful ways to handle perceived issues or to move along. Carver’s emphasis on mundane experience is therefore conducive to a wider recognition of subjectivity in organization studies.

The paper broadens the discussion about organization studies writing by introducing the work of Raymond Carver, a seminal author only sparsely featured in organization and management studies.

Raymond was lagging behind in their customer order fulfillment process due to inefficiencies in their warehouse operations. Further, slotting of stock keeping units to the right bins was not in order. As a result, the warehouse capacity was limiting company's growth. This case draws lessons about how warehousing technology and scientific warehouse management practices can significantly improve warehouse pick efficiencies and have a positive impact on other business performance indicators.

An important task following international acquisitions is to coordinate customer relationships; that is, to organise customer interfaces and possibly establish new relationships between customers and the acquirer/the acquired party. Yet, such coordination may prove to be problematic, not the least since customers react to acquisitions. The purpose of this paper is to describe and discuss customer relationship coordination challenges following international acquisitions. Focus is placed on business-to-business customers in the country of the acquired party.

The paper is based on three case studies representing overlapping customers, customers of an acquired party new to the acquirer, and customers new to the acquired party. Non-standardised, face-to-face interviews were the main data source, and were complemented with secondary data such as newspaper items and annual reports.

Three main challenges are identified: internal competition and cannibalisation; customers not being interested in the new party; and the acquired party demonstrating its independence through customers.

Managerially, any coordination of customer relationships needs to be weighted towards risks for customer losses. It is important to maintain ties to customers – sales and maintenance staff, the product/service, etc. – if customers are to continue with the firm. It is also important that sales and maintenance staff see the benefits of the acquisition.

While international acquisitions are a frequent means to reach new markets and customers, the problems of coordinating customer relationships following them have not been previously researched. Theoretically, the paper contributes to research through categorising and contextually explaining customer relationship coordination challenges in international acquisitions.

While there is literature that examines factors associated with low participation in cancer screening among Canadian ethnic groups, there is limited understanding of black visible minorities, particularly Somalis. Thus, the purpose of this study is to synthesize knowledge pertaining to the perceptions, beliefs and barriers of Somali women and men toward screening for breast, cervical and colorectal cancers in countries such as Canada.

The scoping review methodology was used to search for peer-reviewed articles that explicitly examined perceptions, beliefs and barriers among Somalis toward screening for breast, cervical and colorectal cancers in developed countries. The following electronic databases were searched without time frame restrictions, namely, OVID Medline, Embase, CINHAL, PubMed, Scopes and ProQuest. A total of 402 peer-reviewed articles were identified and screened. Three articles were identified through reference list screening (one eligible) and consultation with experts in the networks (two eligible). In total, 12 studies met the inclusion criteria for synthesis. Thematic analysis was used to analyze the selected articles for key themes and the synthesis was informed by the socio-ecological model.

The majority of studies originated from the USA and focused primarily on Somali women and cervical cancer screening. Themes that emerged from the literature include individual-level negative experiences and socio-cultural perceptions/beliefs; community-level barriers in cancer screening; and systemic challenges in navigating the health-care system. Many of the studies focused on individual and community-level determinants of cancer screening, with little attention to systemic level determinants. Other gaps identified include factors influencing Somali men’s low participation in cancer screening; limited studies on colorectal cancer and Somali women; and specific cancer-screening barriers faced by Somalis within the Canadian context.

The findings of the review reveal multiple cancer screening challenges for Somali communities and the gained insights should inform both health and social care practitioners and policymakers.

Founded on IT diffusion and assimilation theory, a survey study of 54 Canadian travel agencies has allowed us to identify various factors determining the assimilation of electronic commerce by small enterprises in the form of informational, transactional, and strategic implementation of a Web site. The results indicate that informational implementation and transactional implementation are determined by the environmental context (business partners’ influence and environmental uncertainty), whereas strategic implementation is determined by the travel agencies’ marketing strategy (in terms of distribution and communication), the organizational context (type of ownership, nature of business), and the characteristics of electronic commerce (perceived advantages and technology attributes).