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Article
Publication date: 20 October 2023

Joonhwan In, Randy Bradley, Bogdan C. Bichescu and Sumin Han

This study aims to examine the performance implications of an information governance (IG) framework for managing, controlling access to and securing information, focusing on (1…

Abstract

Purpose

This study aims to examine the performance implications of an information governance (IG) framework for managing, controlling access to and securing information, focusing on (1) the performance benefits of an organization's IG orientation and (2) how the configuration of IG orientation and supply chain (SC) strategy type relate to performance outcomes.

Design/methodology/approach

This study leverages multiple secondary sources for US hospitals, serving as the context for the study. It also employs cluster analysis to develop an SC strategy taxonomy, namely sophisticated and delivery-focused SC strategies. The proposed research model is tested using a robust regression to mitigate the influence of outliers and produce more accurate estimates.

Findings

IG orientation is positively associated with financial performance and patient experience, and IG-oriented hospitals with a sophisticated SC strategy realize more financial benefits and achieve better patient care experiences compared to other configurations. Regardless of SC strategy type, IG-oriented hospitals offer better care experiences than non-IG-oriented hospitals.

Practical implications

This paper offers empirical evidence that a hospital's IG orientation and SC strategy jointly affect financial outcomes and patient experience. For hospitals, an organization-wide framework for governing information streamlines both intra- and inter-organizational information flows and improves care delivery throughout a patient's care experience.

Originality/value

This is one of a few studies that empirically examine the performance implications of governance of information in the domain of supply chain management (SCM). This study also develops an SC strategy taxonomy for the healthcare context and offers a springboard for research in service SC strategy.

Details

The International Journal of Logistics Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 28 November 2018

Joonhwan In, Randy Bradley, Bogdan C. Bichescu and Chad W. Autry

The purpose of this paper is to propose a scalable conceptual framework for governance of supply chain (SC) information flows by re-contextualizing the organizational concept of…

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Abstract

Purpose

The purpose of this paper is to propose a scalable conceptual framework for governance of supply chain (SC) information flows by re-contextualizing the organizational concept of information governance as an SC concept.

Design/methodology/approach

This study leverages the strategy-structure-process-performance (SSPP) theory base to explain how effective SC information governance relates to improved internal SC performance. Via an in-depth literature review followed by conceptual theory building, the key features of organizational-level information governance are cast into a theoretical framework.

Findings

This study presents the theoretical framework that explains how SC information governance should contribute to improved internal SC performance. The proposed framework provides a theoretical basis for future research on SC information governance and would become a useful first step to extend the concept of SC information governance at the SC level.

Practical implications

SC managers should be aware that information governance mechanisms, rather than the management of basic, information flow-directed processes, to yield the best performance outcomes. Because of the numerous touch points information has in complex SCs, managing the quality of SC information through broader, higher-level governance standards is more important than maximizing connectivity and information flows, and information governance structures/policies across organizations should be designed accordingly.

Originality/value

This study theoretically links SC information governance and internal SC performance via information quality. It also advances the understanding of SC information flow by challenging the implicit but flawed assumption that uniformity of information quality within the supply chain to create the best outcomes.

Details

The International Journal of Logistics Management, vol. 30 no. 2
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 1 September 2005

Mike Schraeder, Rachel S. Tears and Mark H. Jordan

To provide two possible approaches for enhancing organizational culture awareness and promote cultural change in public sector organization. These approaches include training and…

18241

Abstract

Purpose

To provide two possible approaches for enhancing organizational culture awareness and promote cultural change in public sector organization. These approaches include training and leading by example.

Design/methodology/approach

Literature outlining fundamental aspects of organizational culture is summarized, serving as a foundation for reviewing the potential value of training as a method for enhancing public managers' awareness of organizational culture. This is followed by an illustrated example of how the culture was changed in major department of a public organization through leading by example.

Findings

Training and leading by example can serve as effective methodologies for promoting culture awareness and brining about culture change in organizations.

Practical implications

The article highlights some interesting similarities and differences between cultures in public organizations and cultures in private sector organizations. The differences, in particular, reinforce the importance of training and leading by example to guide public sector employees through the complex dynamics often embodied within culture transformations in organizations.

Originality/value

While there are some important similarities between cultures of private sector and public sector organizations, the differences existing in public sector organization cultures create unique challenges for managers trying to evoke change. The article provides a unique perspective on applying training and leading by example to the context of public sector organizational culture.

Details

Leadership & Organization Development Journal, vol. 26 no. 6
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 18 November 2021

Randy Evans and Katherine A. Karl

This paper aims to examine the ethical foundations of Gen Z individuals by studying the impact of helicopter parenting on moral courage and moral disengagement. In addition, this…

Abstract

Purpose

This paper aims to examine the ethical foundations of Gen Z individuals by studying the impact of helicopter parenting on moral courage and moral disengagement. In addition, this study considers the implications for Millennial generation managers that are likely to be supervising this current generational cohort.

Design/methodology/approach

Hypotheses were tested using a two-wave online survey of 215 undergraduate students.

Findings

Helicopter parenting was associated with lower levels of moral courage and an elevated propensity to morally disengage in a sample of Gen Z individuals. The impact of helicopter parenting on these moral foundations was mediated by the children’s increased desire for continued parental involvement in their lives.

Practical implications

Similar to the Gen Z students surveyed in this study, many Millennials were raised by helicopter parents, thus, it is likely that they are also prone to moral disengagement and low moral courage. Furthermore, Millennial managers will be managing Gen Z workers. Thus, many companies will need to enhance their efforts in providing Millennial managers with business ethics training aimed at developing moral courage and reducing moral disengagement.

Originality/value

This study examines a previously unidentified antecedent of moral courage and moral disengagement

Details

Management Research Review, vol. 45 no. 5
Type: Research Article
ISSN: 2040-8269

Keywords

Open Access
Article
Publication date: 15 April 2016

Denise D. Holland and Randy T. Piper

We introduce diverse definitions of leadership and its evolutionary history and then we integrate this idea network: strategic thinking, high-trust leadership, blended learning…

Abstract

We introduce diverse definitions of leadership and its evolutionary history and then we integrate this idea network: strategic thinking, high-trust leadership, blended learning, and disruptive innovation. Following the lead of Marx’s (2014) model of Teaching Leadership and Strategy and Rehm’s (2014) model of High School Student Leadership Development, we identify how the Holland and Piper (2014) Technology Integration Education (TIE) model serves as a complementary guide for assessing the leadership performance of preservice teachers, who will be educating future K-12 leaders. We identify 20 research questions that education colleges and schools can use as evidence-based management in their undergraduate courses and their doctoral programs in education leadership. We conclude by recommending the special leadership role that colleges and schools of education play in sustaining democracy.

Details

Journal of Leadership Education, vol. 15 no. 2
Type: Research Article
ISSN: 1552-9045

Abstract

Details

Transport Survey Methods
Type: Book
ISBN: 978-1-84-855844-1

Article
Publication date: 22 April 2000

Bradley J. Sleeper, Robert J. Walte and Robert J. Calhoun

Companies regularly need to communicate information about their employees’ performance to a variety of people who need to know; internally to co‐workers involved in audits or…

120

Abstract

Companies regularly need to communicate information about their employees’ performance to a variety of people who need to know; internally to co‐workers involved in audits or evaluations, and externally to customers and clients, the media, and prospective employers seeking references. Where the information is negative, companies fear the backlash of defamation lawsuits from employees. If the employees are themselves managers or professionals, the quantity and quality of information, the need for its disclosure, and the magnitude of the legal threat all rise. Highly publicized defamation cases have prompted a wave of no or limited comment policies. By reading brief case synopses illustrating the various communications settings, managers can gain a more accurate sense of the practical dynamics and law of employee disclosure. They can then better evaluate the view that the risk reduction offered by no‐comment policies does not justify the adverse effect on their own companies, their productive employees, and other stakeholders in accurate information. Managers can create policies and procedures that make both business and legal sense.

Details

American Journal of Business, vol. 15 no. 1
Type: Research Article
ISSN: 1935-5181

Keywords

Article
Publication date: 18 April 2017

John Fazio, Baiyun Gong, Randi Sims and Yuliya Yurova

The purpose of this paper is to argue that affective commitment plays a significant and complex role in the relationship between social support and turnover intention.

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Abstract

Purpose

The purpose of this paper is to argue that affective commitment plays a significant and complex role in the relationship between social support and turnover intention.

Design/methodology/approach

Surveys were returned by 217 hospital employees with an average tenure of 11.55 years (SD=10.20).

Findings

Findings suggest that perceived organizational support and perceived supervisor support (PSS) could directly impact turnover intention without the mediation of affective commitment. Thus, affective commitment only partially mediates the negative relation between perceived support and turnover intention. In addition, the results suggest that enhanced PSS reduced turnover intention more powerfully, when affective commitment increased. For a highly committed employee, support from the supervisor can be more influential than that of a less committed employee.

Originality/value

This is an initial investigation on the moderating role of affective commitment in the relationship between perceived social support and turnover intention. Further, the findings emphasize the independent impact of perceived social support above and beyond the effect mediated by affective commitment, thus adding evidence to the debate on the extend of the mediating effect of affective commitment.

Details

Management Decision, vol. 55 no. 3
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 1 January 2005

Isabel Gallego

In recent years the concept of corporate social responsibility has gained prominence among academics from a wide range of disciplines. According to the Green Paper issued by the…

1058

Abstract

In recent years the concept of corporate social responsibility has gained prominence among academics from a wide range of disciplines. According to the Green Paper issued by the Commission of the European Communities in July 2001, corporate social responsibility is defined as a concept whereby companies integrate social and environmental concerns in their business operations and in their interaction with their stakeholders on a voluntary basis. The problem is how firms have made known the information on corporate social responsibility. With this in mind, in the present work we were prompted to analyse the relevance of corporate social responsibility in Spanish firms. To perform this study we examined some Spanish firms that present information about corporate social responsibility according to the Global Reporting Initiative (GRI) framework. Certain relevant conclusions about corporate social responsibility indicate that the disclosure of information about corporate social responsibility and the elaboration of the Sustainability Report in Spanish firms has been increasing and improving in recent years, that some of the most relevant information is economic, social and environmental, the environmental aspect being the most outstanding, and that of the firms analysed, Inditex (manufacturing industries) and Telefonica (communications) are the ones reporting the best information.

Details

Social Responsibility Journal, vol. 1 no. 1/2
Type: Research Article
ISSN: 1747-1117

Article
Publication date: 19 March 2020

Furkan Amil Gur, Joshua S. Bendickson, Laura Madden and William C. McDowell

Disasters drastically affect regional industries; consequently, the study of regional resilience is of much interest to organizational researchers. To that end, this study…

Abstract

Purpose

Disasters drastically affect regional industries; consequently, the study of regional resilience is of much interest to organizational researchers. To that end, this study examines the role of entrepreneurial opportunity recognition, stakeholder engagement, and elements of psychological recovery in the US Gulf Coast following the Deepwater Horizon oil spill of 2010.

Design/methodology/approach

Through a qualitative content analysis of 183 industry-relevant articles published during and after the disaster, this study unpacks the most significant themes at work in the recovery process, including the psychological elements of the oil spill and its aftermath, the role of various internal and external stakeholders, and emerging opportunities for entrepreneurial activity in the region for regional resilience and recovery.

Findings

The nine themes that emerged from the data were captured in three categories mapped over time. Category one, psychogical states during and after the oil spill, include denial, coping, and recovery. Category two, regional recovery efforts and the role of stakeholders, includes the themes distractions, bargains, and material support. Category three, emerging opportunities, includes financial support, new markets, and reparations.

Originality/value

By mapping these themes over distinct time periods, this study identifies and explores patterns in the recovery period and use them to draw theoretical and practical implications.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 26 no. 4
Type: Research Article
ISSN: 1355-2554

Keywords

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