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Strengthening management capacity within the health care sector could have a significant impact on population health. However, many training programs in this area are still delivered using a classic lecture-based approach. The purpose of this paper is to evaluate and better understand the feasibility of using a problem-based learning (PBL) approach in health services management training programs.

A PBL teaching approach (based on the Maastricht University model) was tested with second-year postgraduate students from the Master in Public Health Management program at the Lithuanian University of Health Sciences. Students’ opinions about PBL were investigated using a questionnaire with eight open-ended questions. Thematic content analysis was chosen to reflect the search for patterns across the data.

Respondents stated that the main advantage of PBL was that it was a more interesting and effective way of learning: “It is easier to remember, when you study by yourself and discuss with all peers”. In addition, it was mentioned that PBL initiated a rapid exchange of ideas and sharing of personal experience. Students stressed that PBL was a good tool for developing other skills as well, such as “public speaking, communication, logic thinking”. All students recommended delivering all other courses in the health services management program using PBL methodologies.

Findings from our study suggest that PBL may be an effective approach to teaching health services management. Potential problems in implementation are noted.

A comparison of methods for evaluating the performance of library services in three European countries – Lithuania, Slovenia and the United Kingdom – is given, with emphasis on developing trends and novel methods.

The published and unpublished literature is analysed and evaluated, to bring out themes and comparisons.

Common themes are identified, and suggestions made as to how the competences of the library profession can be improved, and practitioners supported, in embedding performance evaluation into a more evidence‐based practice.

This is the only paper to date making explicit international comparisons of evaluation of library services.