A comparison of methods for evaluating the performance of library services in three European countries – Lithuania, Slovenia and the United Kingdom – is given, with emphasis on developing trends and novel methods.
The published and unpublished literature is analysed and evaluated, to bring out themes and comparisons.
Common themes are identified, and suggestions made as to how the competences of the library profession can be improved, and practitioners supported, in embedding performance evaluation into a more evidence‐based practice.
This is the only paper to date making explicit international comparisons of evaluation of library services.
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