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Article
Publication date: 15 May 2019

Clare Watson, Lizette Nolte and Rachel Brown

Trusting and empathic relationships between project workers and people experiencing homelessness (PEH) form the cornerstone for their needs to be met. However, under the…

Abstract

Purpose

Trusting and empathic relationships between project workers and people experiencing homelessness (PEH) form the cornerstone for their needs to be met. However, under the UK austerity agenda project workers practice in a context of increasing pressure and limited resources; with relationships often characterised by conditionality and disconnection. The purpose of this paper is to report on a study investigating project workers’ experiences of building relationships with PEH living in supported housing projects.

Design/methodology/approach

A qualitative design was employed in which focus groups were carried out in six projects, using an opportunity sample of 22 project workers. Data were analysed using thematic analysis, within a social constructionist epistemology.

Findings

Three main themes were identified: “Working hard to build connection”, “Supporting each other within an unsupportive context” and “Draining but sustaining”. Project workers acted out of strong value systems in building relationships with residents against a backdrop of systemic disconnection.

Originality/value

Clear clinical implications are put forward with in a Psychologically Informed Environment framework. Services supporting PEH need to be psychologically informed and organisations need to embed reflection within their policies and every day practice. In developing services for PEH interdependence not in/dependence needs to be the aim. Finally, the responsibility for improving the lives of PEH should be placed back on society to provide a context in which PEH can thrive.

Details

Housing, Care and Support, vol. 22 no. 2
Type: Research Article
ISSN: 1460-8790

Keywords

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Article
Publication date: 20 March 2017

Coral Westaway, Lizette Nolte and Rachel Brown

The purpose of this paper is to extend our understanding of the issues facing those who experience multiple moves around homelessness projects. It considers these issues…

Abstract

Purpose

The purpose of this paper is to extend our understanding of the issues facing those who experience multiple moves around homelessness projects. It considers these issues and how they relate to best practice, informing the delivery of psychologically informed environments (PIEs).

Design/methodology/approach

A qualitative design was employed, with interviews undertaken with men currently residing in hostels for those with additional needs. These men had already experienced multiple moves within the hostel system. Interpretative phenomenological analysis was used to analyse the data.

Findings

Main themes consider issues and challenges associated with hope and moving forward; help and the conditional or temporal nature of this; identity and stigma; and intimacy and relationships. Clinical implications of these findings are discussed.

Research limitations/implications

Implications include best practice for future planning with service users, the relational nature of hope, how best to manage endings and practical guidance for service developments in these settings.

Originality/value

These findings further the understanding of the challenges faced by service users with complex needs and how best to address them. They build on PIE guidance, offering tangible advice for practice.

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Article
Publication date: 24 April 2007

The aim of this paper is to describe how a nation full of spenders were encouraged to become a nation full of savers

Abstract

Purpose

The aim of this paper is to describe how a nation full of spenders were encouraged to become a nation full of savers

Design/methodology/approach

The paper is an interview with Arkadi Kuhlmann.

Findings

Explains the strategy behind the formation of ING DIRECT USA.

Originality/value

The paper provides an outline of an alternative banking system

Details

Strategic Direction, vol. 23 no. 6
Type: Research Article
ISSN: 0258-0543

Keywords

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Article
Publication date: 14 December 2020

Lan Rachel Brown, Barbara Mason and Madeline Carter

Research has identified that workplace bullying is a significant problem within health care, with health-care trainees at particular risk. The purpose of this study is to…

Abstract

Purpose

Research has identified that workplace bullying is a significant problem within health care, with health-care trainees at particular risk. The purpose of this study is to explore the experiences of workplace bullying from the perspectives of trainee clinical psychologists.

Design/methodology/approach

A total of 14 trainee clinical psychologists recruited from British universities participated in semi-structured telephone interviews. Qualitative data was analysed using thematic analysis.

Findings

The analysis generated four main themes: workplace bullying “activating threat responses”, the process of trainee clinical psychologists “making sense of bullying”, “difficulties navigating power within the system” when experiencing and reporting bullying and “finding safety and support” within and outside of work contexts.

Originality/value

To the best of the authors’ knowledge, this is the first known study of workplace bullying specifically within clinical psychology. The research has implications for guidance for training institutions and professional bodies associated with trainee mental health professionals.

Details

The Journal of Mental Health Training, Education and Practice, vol. 16 no. 2
Type: Research Article
ISSN: 1755-6228

Keywords

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Article
Publication date: 1 September 2002

C. Cryss Brunner, W. Nick G. Hitchon and Rachel Brown

We discuss beneficial uses of imaging technologies in higher education that advance social justice. Misuse and ineffectiveness of shared decision making, specifically as…

Abstract

We discuss beneficial uses of imaging technologies in higher education that advance social justice. Misuse and ineffectiveness of shared decision making, specifically as related to power relationships and the redistribution of decision‐making authority, are addressed through the development of technologically delivered experiential simulations (ES). We outline ways in which ES can change higher education preparation programs to meet and adapt to the challenges of the future. ES entails using computer technology to modify a person’s appearance and thereby evoking an atypical response from an audience. The key to our proposal, however, is having the person with the modified persona learn lessons pertinent to democratic cultures and social justice from their experience of immersion in that response.

Details

On the Horizon, vol. 10 no. 3
Type: Research Article
ISSN: 1074-8121

Keywords

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Article
Publication date: 25 April 2008

This paper aims to present the views of Mike Campbell HR Director at easyJet.

Abstract

Purpose

This paper aims to present the views of Mike Campbell HR Director at easyJet.

Design/methodology/approach

This paper provides an interview with Mike Campbell who has a wealth of experience in development and personnel roles across Europe, Asia, Africa and the Middle East.

Findings

The paper finds new insights into the methods of people management at easyJet.

Originality/value

The paper provides an insightful interview with Mike Campbell.

Details

Human Resource Management International Digest, vol. 16 no. 3
Type: Research Article
ISSN: 0967-0734

Keywords

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Article
Publication date: 21 March 2008

The purpose of this paper is to provide an interview with Jonas Ridderstråle.

Abstract

Purpose

The purpose of this paper is to provide an interview with Jonas Ridderstråle.

Design/methodology/approach

This paper is an interview with Jonas Ridderstråle.

Findings

Discusses the ideas in Funky Business Forever.

Practical implications

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.

Details

Strategic Direction, vol. 24 no. 4
Type: Research Article
ISSN: 0258-0543

Keywords

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Article
Publication date: 1 January 2008

An interview with Joseph Pine II, co‐founder of Strategic Horizons LLP of Aurora, Ohio, USA, is co‐author of Authenticity: What Consumers Really Want and The Experience

Abstract

Purpose

An interview with Joseph Pine II, co‐founder of Strategic Horizons LLP of Aurora, Ohio, USA, is co‐author of Authenticity: What Consumers Really Want and The Experience Economy: Work is Theatre & Every Business a Stage.

Design/methodology/approach

This briefing is prepared by an independent interviewer.

Findings

Joseph Pine II specializes in helping executives see the world differently, which he began with his first book, Mass Customization: The New Frontier in Business Competition. He encourages companies to focus on the five ways that they can most directly influence consumer perceptions, and the drive towards authenticity.

Originality/value

Provides strategic insights into why the most original minds in business win.

Details

Strategic Direction, vol. 24 no. 1
Type: Research Article
ISSN: 0258-0543

Keywords

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Article
Publication date: 25 January 2008

Interview by Rachel Brown

This paper provides an interview with Lucy Bolton.

Abstract

Purpose

This paper provides an interview with Lucy Bolton.

Design/methodology/approach

This paper provides an interview with Lucy Bolton.

Findings

Lucy Bolton discusses her experiences at Microsoft's well‐being center.

Originality/value

The paper provides an insightful interview with Lucy Bolton.

Details

Human Resource Management International Digest, vol. 16 no. 1
Type: Research Article
ISSN: 0967-0734

Keywords

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Abstract

Details

Human Resource Management International Digest, vol. 16 no. 4
Type: Research Article
ISSN: 0967-0734

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