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1 – 10 of over 27000Shuai Han, Tongtong Sun, Yanming Sun and Xi Gao
The COVID-19 outbreak has been effectively controlled in China, but the resulting public psychological crisis is a latent, persistent and torturous disaster. This crisis affects…
Abstract
Purpose
The COVID-19 outbreak has been effectively controlled in China, but the resulting public psychological crisis is a latent, persistent and torturous disaster. This crisis affects not only the individual’s health but also social stability. This study aims to reveal the structure and situation of public psychological crisis during the remission period of the COVID-19 epidemic.
Design/methodology/approach
A questionnaire survey of the psychological crisis was conducted from February to May 2021. Data was collected from 1,056 respondents from different provinces in China.
Findings
The findings reveal the dangerous risks of public psychological crises. The specific results are as follows: first, a hierarchical state structure of psychological crisis is constructed and characterized as a significant gradient decline, namely, anxious state>panic state>depressive state>hostile state. Second, 43.939% of respondents reported an anxious state, 46.780% reported a panic state, 40.909% reported a depressive state, 28.883% reported a hostile state and 22.254% of the respondents had four psychological crisis states. Third, those with 56–65 years of age, equal or below high school and PhD, with monthly family incomes of ¥50,000–¥100,000 and living in the county and city areas have relatively high levels of psychological crisis.
Originality/value
This study enriches the research on the evolution of the psychological crisis in terms of structure and periods. This study also provides substantial evidence for hierarchical intervention and differentiated intervention of psychological crisis.
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Drawing on Shakespeare, and in particular Hamlet's psychological crisis, this paper examines the relationship between emotions and meaning, a key theme in artistic work since…
Abstract
Drawing on Shakespeare, and in particular Hamlet's psychological crisis, this paper examines the relationship between emotions and meaning, a key theme in artistic work since Aristotle but, it is argued, largely ignored in psychology and the social sciences. Now, however, against a background of international terrorism, lessons are being learned from literature's insights.
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Juan Miguel Rosa González, Michelle Barker and Dhara Shah
Given that the incidence of coronavirus disease 2019 (COVID-19) varies greatly between countries, it becomes relevant to explore self-initiated expatriate (SIE) health workers'…
Abstract
Purpose
Given that the incidence of coronavirus disease 2019 (COVID-19) varies greatly between countries, it becomes relevant to explore self-initiated expatriate (SIE) health workers' perceptions of home vs host country safety during a global pandemic. Thus, the paper aims to study the effects of COVID-19 on the expatriation experience of Spanish SIE nurses in Germany, focussing on perceptions of home and host country safety as push/pull forces on their intentions to repatriate or stay.
Design/methodology/approach
Semi-structured interviews (n = 10) were conducted with Spanish SIE nurses in Germany between April/June 2020 followed by instant messaging interactions with the same participants in October/November 2020. Data analysis was assisted by NVivo software.
Findings
Overloaded by information from social networks about the impact of COVID-19 in Spain compared with the situation in Germany, Spanish SIE nurses had exacerbated feelings of stress, and some reported having experienced guilt for not being in their home country. Nevertheless, the contrasting impact and management of the crisis and its relative effect on health workers and the larger society in Spain and Germany reinforced the nurses' intention to stay in Germany.
Research limitations/implications
The research offers insights to organisations and public authorities involved with providing support to SIEs during crises, highlighting the implications of SIEs' social networks and dual allegiance to home and host countries during a global health emergency.
Originality/value
The study contributes to the growing literature on SIEs, whilst adding to the research on expatriates' well-being and safety during crises.
Finn Frandsen and Winni Johansen
Previous crisis communication research has primarily examined the external dimension of crisis communication, i.e. the crisis response strategies applied by organizations to…
Abstract
Purpose
Previous crisis communication research has primarily examined the external dimension of crisis communication, i.e. the crisis response strategies applied by organizations to protect and/or restore their image or reputation among external stakeholders in a crisis situation. The purpose of this paper is to set up an integrative framework for the study of internal crisis communication in private and public organizations.
Design/methodology/approach
The paper takes a theoretical approach reviewing the literature on crisis management and crisis communication and discussing the concept of internal stakeholder and the implications of a staged approach.
Findings
An integrative framework for the study of internal crisis communication is developed based on two assumptions: first, that internal crisis communication research must start with a detailed study of the relationship between an organization and its internal stakeholders (in this case: the employees) to clarify to what extent internal crisis communication differs from external crisis communication; and second, that internal crisis communication research can best be systematized applying a staged approach (precrisis stage, crisis event, postcrisis stage) as an heuristic method.
Originality/value
Apart from a few exceptions, the internal dimension of crises, crisis management, and crisis communication has, by and large, been unexplored.
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The Covid-19 pandemic, which started in China and spread rapidly all over the world in a short time, can be considered as a dynamic struggle that forces all individuals and…
Abstract
The Covid-19 pandemic, which started in China and spread rapidly all over the world in a short time, can be considered as a dynamic struggle that forces all individuals and therefore organizations to act with new strategies. When considered in terms of its effects and consequences, it can even be regarded as the beginning of a new world order. In this new order, individuals who are unintentionally exposed to chaos theories and possible disaster scenarios related to Covid-19, both in their daily life and in organizational life, can make an effort to continue their lives with the increase in their anxiety levels. While this new order, which shakes the vital balance, forces individuals to struggle, the managers of the organization become a part of this struggle. In addition to the individual struggles of the employees, organizations are also in a separate struggle as providing the necessary support. In this chaos environment, it is important that the psychological health of the employees and the strategic moves of the organizations are mutually supportive in order to ensure a healthier working life. Therefore, this research was carried out with the support of current data and literature to evaluate the Covid-19 pandemic under the headings of remote work, work−family balance and the psychological reflections they cause. In this context, the changes caused by covid-19 were evaluated from the employee’s point of view, and inferences were made from the possible consequences of the situation.
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Workforce development in rural communities to address a surge in opioid addiction and overdose related hospitalizations has been an unaddressed issue in the USA. This study aims…
Abstract
Purpose
Workforce development in rural communities to address a surge in opioid addiction and overdose related hospitalizations has been an unaddressed issue in the USA. This study aims to present an integrated, trauma-informed, behavioral workforce development initiative in a midwestern rural setting in the USA.
Design/methodology/approach
This is a mixed method, two-phased study: the first phase tracked and analyzed two focus group conferences involving experts (n = 6) and professionals (n = 8) to develop a training protocol; the second phase provided a training (n = 101), based on the protocol to future professionals and compared competencies before and after the implementation of the training.
Findings
There is a need of a trauma integrated approach in providing interprofessional training connecting health-care workers in rural communities to address the current opioid crisis to bring about cohesion among integrated and interdisciplinary teams. Workforce building will need to implement best practices not only among medical providers but among community mental health practitioners in rural areas.
Originality/value
This is a unique trauma-informed workforce development initiative in a rural community. Such studies are extremely limited and almost non-existent. Further initiatives need to be taken in this field to identify unique differences within communities that may hinder implementation.
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Jamal M. Shamieh, Ihab Hanna Sawalha and Hanan M. Madanat
The purpose of this study is to aim at: (1) investigating the vulnerabilities/obstacles that hinder refugees in hosting countries from obtaining quality and adequate education and…
Abstract
Purpose
The purpose of this study is to aim at: (1) investigating the vulnerabilities/obstacles that hinder refugees in hosting countries from obtaining quality and adequate education and (2) proposing a Framework for Action to transform these vulnerabilities into capacities.
Design/methodology/approach
Vulnerability and Capacity Assessment (VCA) was used for the purpose of this research. A survey strategy was adopted and data were collected using semi-structured interviews with refugee families. One hundred and twenty families were interviewed.
Findings
The study identified a number of vulnerabilities; including mainly unavailability of educational facilities; quality of the available education; social challenges and psychological needs. The findings revealed that there was a lack of comprehensive and strategic frameworks for mitigating refugee educational crises.
Practical implications
The lack of adequate and quality education for refugees in host countries is likely to increase illiteracy levels and subsequently trigger humanitarian and natural disasters on the long run. This research emphasizes the importance of developing comprehensive frameworks for quality and adequate refugee education.
Originality/value
To the author's knowledge, and after an extensive review of the existing literature, this is the first study to employ VCA to investigate the extent of the current refugee educational crisis in Jordan. VCA is more commonly used in the context of natural and environmental disasters threatening societies. Relevant authorities need to be aware of the significance of refugee education at individual, communal and national levels, as well as the significance of education to refugee well-being.
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Claudia Araujo, Marina Siqueira and Liliana Amaral
Health-care professionals are caring for patients in unprecedented circumstances during the COVID-19 pandemic, dealing with scarce resources, higher demand and uncertain outcomes…
Abstract
Purpose
Health-care professionals are caring for patients in unprecedented circumstances during the COVID-19 pandemic, dealing with scarce resources, higher demand and uncertain outcomes. In this context, the purpose of this study is to explore the views of health-care professionals regarding their work conditions and perceived impacts of the pandemic on their health, as well as the role of resilience and improvisation in face of the new challenges.
Design/methodology/approach
This exploratory and qualitative study carried out semi-structured interviews with eleven health-care professionals from three Brazilian states that have been working in intensive care settings during the pandemic.
Findings
The pandemic has posed a great personal and professional burden on the professionals, impacting their physical and mental health. It also has required them greater resilience and improvisation capabilities to adequately perform work-related activities.
Practical implications
In addition to individual-level attitudes, the results suggest that aspects in the government, society, personal relationships and providers domains influence the effects of the pandemic on the health-care professionals and how they cope with the ongoing crisis. Such a multifactorial approach should therefore be considered by health managers.
Originality/value
With no similar effort identified, this study emphasizes the relevance of discussing the pandemic burden on frontline professionals and intends to be useful for health practitioners, managers, academics and policymakers.
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Crisis‐prepared organizations employ a number of distinct and creative strategies to cope with crises: they conduct internal assassin team exercises where they attempt to destroy…
Abstract
Crisis‐prepared organizations employ a number of distinct and creative strategies to cope with crises: they conduct internal assassin team exercises where they attempt to destroy their organizations given their privileged inside knowledge; they attempt to think like paranoids in order to come up with unpalatable and unthinkable scenarios; they imagine themselves in totally different industries in order to think about how crises that are not endemic to them can happen nonetheless. While no organization can fully prevent major crises, it can recover faster and with substantially less costs by being prepared.
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The object of business continuity planning is minimising loss after a disaster. Achieving this goal requires that management and information systems are available to facilitate…
Abstract
The object of business continuity planning is minimising loss after a disaster. Achieving this goal requires that management and information systems are available to facilitate the recovery of core business operations as soon as possible. While safeguarding systems and/or arranging for substitutes is vital, it is equally important to ensure the availability of staff capable of operating these system under adverse disaster conditions. Adopting a human resource perspective, this paper discusses the implications of staff vulnerability, hazard and risk assessment, organisational systems, training and recovery management for disaster business continuity.
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