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1 – 10 of 66José Osvaldo De Sordi, Wanderlei Lima de Paulo, Carlos Francisco Bitencourt Jorge, Bandiera Jeremias and André Rodrigues dos André
This paper aims to explore the perception of successful entrepreneurs and resource providers regarding the minimum operational time necessary to legitimize an enterprise as an…
Abstract
Purpose
This paper aims to explore the perception of successful entrepreneurs and resource providers regarding the minimum operational time necessary to legitimize an enterprise as an established company, as well as the tactics used by the entrepreneurs to minimize the distrust of society during this initial period of the life cycle of the organization.
Design/methodology/approach
Data collection from two groups: (i) interviews with 62 entrepreneurs and founders of established companies; and (ii) a questionnaire completed by 77 sales managers of companies that provide businesses with resources (they practice business-to-business). Regarding analyses: (i) to analyze information, this study applied the content analysis technique; and (ii) for data, this study applied the one-sample t-test, mean comparison t-test, Pearson’s correlation test, chi-square test of association, Mann–Whitney U test and correspondence analysis technique.
Findings
In this study, a period of 42 months was identified for the legitimization of enterprises by society, in other words, the time necessary for enterprises to be recognized as an established company and a company of low risk by customers and resource providers. A set of managerial and behavioral actions practiced by successful entrepreneurs to face the difficulties they experience during the legitimization period was also identified.
Practical implications
In addition to establishing a period of 42 months for the legitimization of an enterprise in the eyes of society, a set of 15 strategies used by successful entrepreneurs was identified to combat the prejudice associated with the youthfulness of their companies. Of these, 12 are linked to managerial actions and 3 to the entrepreneur’s behavior. It should be highlighted that eight of these strategies are innovative and have yet to be addressed in the literature on mitigating risks associated with the liability of newness principle.
Originality/value
The authors discuss the legitimization of enterprises based on the perception of actors who play a fundamental role regarding entrepreneurial action: resource providers for companies, customers and successful entrepreneurs. This is a triangulation of sources, as well as a triangulation of collected data and qualitative and quantitative techniques, which sought to ensure the accuracy and reliability of the information that resulted from this analytical process.
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Samiha Siddiqui, , Sehar Nafees and Sheeba Hamid
India's Muslim women (MW) face significant underrepresentation within the government and commercial sectors, rendering them virtually invisible in the job market. This…
Abstract
Purpose
India's Muslim women (MW) face significant underrepresentation within the government and commercial sectors, rendering them virtually invisible in the job market. This underrepresentation is compounded by the double stigma of being both Muslim and female. As a result, this study aims to address this critical issue by looking into MW's intention to work in the industry of tourism and hospitality (T&H).
Design/methodology/approach
A survey was conducted online to gather data and 404 of the responses met the requirements for selection. The research model was empirically assessed by applying structural equation modelling. The data collection phase spanned from August 11, 2023, to November 10, 2023.
Findings
The study's findings demonstrate the effectiveness of the extended theory of planned behaviour in providing a robust model for analysing MW's intentions to participate in the T&H industry.
Research limitations/implications
This research discloses inclusive policies, reduces discrimination, empowers women in the workforce, improves educational opportunities, promotes cultural sensitivity and fosters inclusive leadership in the T&H industry, focusing on MW career intentions, to achieve Sustainable Development Goal 5 (gender equality).
Originality/value
The importance of this study is contingent upon its ability to inform policymakers in academia and the T&H sector. By recognising and addressing the barriers faced by MW, it has the potential to foster a workplace environment that promotes equality and eliminates discrimination, ultimately improving the image of the T&H industry and harnessing the untapped potential of these women in India.
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Nikola Levkov, Mijalche Santa and Bojan Kitanovikj
This paper aims to understand how virtual influencers (VIs) can promote interethnic tolerance, online, among youth as a social good.
Abstract
Purpose
This paper aims to understand how virtual influencers (VIs) can promote interethnic tolerance, online, among youth as a social good.
Design/methodology/approach
This paper conducted qualitative research using interpretive analysis with RTA (Reflexive Thematic Analysis) on data collected through focus groups.
Findings
This paper revealed that the quality of the VI’s content is a leading factor influencing VI's ability to promote interethnic tolerance, but creating content that is constantly authentic, appealing and inclusive to diverse ethnic groups in a particular context is challenging.
Research limitations/implications
The study has some limitations related to the specific context on which it is focused and therefore transferring the findings to different contextual conditions requires caution, and also can be extended with positivist validation.
Practical implications
Findings from our study can drive future projects where real VI artifacts will play the role of a mediator in building strong relational trust among youth belonging to different ethnic groups. The findings indicate that VIs can be effectively used to foster interethnic tolerance if involve diverse team members who understand the ethnic culture deeply and social media experts, to create high-quality content to overcome some limitations.
Social implications
VIs can be used as social interventions to promote interethnic tolerance and to reduce prejudices and anxiety in online youth communication.
Originality/value
To the best of the authors’ knowledge, no known studies investigated the potential of VIs for promoting interethnic tolerance among ethnically diverse youth groups. Hence, this study paves the way for further refinement on using cutting-edge technology for social good, since it is highly challenging, often resulting in wasted money.
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This study explores the challenges and experiences associated with managing gender diversity in Ethiopian public higher education institutions (HEIs) to inform policies and…
Abstract
Purpose
This study explores the challenges and experiences associated with managing gender diversity in Ethiopian public higher education institutions (HEIs) to inform policies and practices for promoting gender equality and inclusivity. Therefore, examining and shedding light on the challenges and experiences of GDM in Ethiopian public HEIs is the main goal of the research, which also aims to make suggested improvements. It focuses on the perspectives of vice presidents, student deans, instructors, gender office deans and students from HEIs.
Design/methodology/approach
A mixed methods approach was used, with 395 respondents providing quantitative data and 34 respondents contributing qualitative data. Data collection involved four instruments: a survey questionnaire, interviews, observation and document analysis.
Findings
The study reveals diverse challenges and experiences related to gender diversity at the selected five Ethiopian public HEIs. Positive and negative instances of gender diversity management (GDM) were documented, highlighting the complexity of the issue. Despite the challenges, the study identified insightful scenarios that offer potential solutions.
Originality/value
This study is pioneering in its examination of the challenges and experiences of GDM in Ethiopian public HEIs. It provides a comprehensive understanding of gender diversity within the unique context of the Ethiopian HEIs.
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Hendro Margono, Muhammad Saud and Asia Ashfaq
Social media provides a platform for people to connect, communicate and share their opinions, and has become a powerful gizmo for freedom of expression as well as freedom of…
Abstract
Purpose
Social media provides a platform for people to connect, communicate and share their opinions, and has become a powerful gizmo for freedom of expression as well as freedom of speech. The present study intends to examine the role of social media in instigating hateful thoughts, actions among youth and eventually leading them towards hate speech.
Design/methodology/approach
Mixed methods were adopted to achieve the objectives, where survey (quantitative) and focus group discussions (qualitative) were carried out. The students who participated were from different universities, campuses and faith-based schools in Indonesia. They were recruited through online and offline sources where they showed their interest in participating in this study. Participants were 19–30 years old. Data was analysed by deploying the narrations, thematic (based on themes), and univariate analysis.
Findings
In the present research, three attributes of hate speech were investigated, such as form of expression, discrimination and identity factors. The findings of the study show that the prevalence of hate speech among youth in Indonesia is associated with their belongingness to political ideology, identity, nationality and ethnicity.
Social implications
The objective is to examine the prevalence and nature of hate speech among youth in Indonesia, identify the factors and reasons for engaging in hate speech and assess the potential impacts of hate speech.
Originality/value
This research attempts to analyse the role of social media in shaping the mindset of the youth towards hate speech, which ultimately leads to delinquency.
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Vocational education in Hong Kong suffers from an image problem. Stakeholders often perceive it as a second-best option for those who fail to advance in academic education. In…
Abstract
Purpose
Vocational education in Hong Kong suffers from an image problem. Stakeholders often perceive it as a second-best option for those who fail to advance in academic education. In 2016, to promote vocational education, the Hong Kong government launched a publicity campaign and rebranded vocational education and training (VET) as vocational and professional education and training (VPET). This study critically analyzes the new discourse crafted by this campaign and assesses its potential to change VPET’s status.
Design/methodology/approach
This study applies critical discourse analysis to the set of television public service advertisements produced as part of the government publicity campaign.
Findings
The messaging of the publicity campaign consists of two major discursive strategies. One stresses the ability to find self-fulfillment through VPET. The other stresses the academic ability and middle-class status of VPET students as well as the non-manual and high-end career opportunities for graduates. While the first strategy offers a new basis on which to value VPET, the second recreates assumptions about the value of academic achievement and what constitutes respectable employment, even as it attempts to challenge stereotypes. It reinforces that the ultimate goal of education is financial gain and social status. It overlooks other values of education and the potential value of VPET in enhancing individual choice and agency.
Research limitations/implications
Discourse analysis does not provide information about audience perceptions and interpretations.
Social implications
The government could consider reframing their messaging in terms of the diverse values and experiences of VPET students. Highlighting the values that VPET students themselves see in their education provides alternative discourses that can better challenge hegemonic ideas.
Originality/value
To the best of our knowledge, this is the first discourse analysis of the government’s publicity campaign to promote VPET.
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The study aimed to assess whether transgender women, who were students at a university in London, England, faced hiring discrimination when seeking employment.
Abstract
Purpose
The study aimed to assess whether transgender women, who were students at a university in London, England, faced hiring discrimination when seeking employment.
Design/methodology/approach
Three comparable university classmates—a cisgender woman, a cisgender man and a transgender woman—studying Engineering applied to the same job openings. Similarly, another set of three university classmates—a cisgender woman, a cisgender man and a transgender woman—studying Social Work applied to the same job openings. The degree of discrimination was quantified by calculating the difference in the number of interview invitations received by each group.
Findings
When three comparable university classmates apply for the same job openings, the rate of interview invitations differs based on gender identity. For cisgender women, the invitation rate is 31.3%, while for cisgender men, it stands at 35.1%. However, for transgender women, the rate drops significantly to 10.4%. Additionally, transgender women face further challenges in male-dominated sectors (STEM), where their chance of being invited for a job interview is even lower compared to those in female-dominated sectors, with a reduction of 8.7 percentage points. The study also reveals that firms with written equality policies on gender identity diversity show a 25.7 percentage point increase in invitation rates for transgender women compared to firms without such policies. Furthermore, the research highlights that negative beliefs among job recruiters regarding various aspects of transgender women, including their gender identity status, disclosure, job performance, vocational relationships and turnover, contribute to their exclusion from job interviews. Moreover, for transgender women who do receive interview invitations, these tend to be for lower-paid jobs compared to those received by cisgender women (by 20%) and cisgender men (by 21.3%). This wage sorting into lower-paid vacancies suggests a penalty in terms of lower returns on education, which could drive wage and income differences.
Practical implications
Transgender women received a higher number of job interview invitations when firms had written equality policies on gender identity diversity. This outcome can help policymakers identify actions to reduce the exclusion of transgender people from the labour market.
Originality/value
The study gathers information from job recruiters to quantify the roots of hiring discrimination against transgender women. It also enables an examination of whether workplaces' written equality policies on gender identity diversity are related to transgender women’s invitations to job interviews.
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Isak Vento, Jesper Eklund and Jonas Schauman
This study explores the effect of language on service satisfaction among Finland-Swedes, a national minority language group in Finland, in the context of early childhood…
Abstract
Purpose
This study explores the effect of language on service satisfaction among Finland-Swedes, a national minority language group in Finland, in the context of early childhood education. Models of public service satisfaction hold standard process and outcome related factors, such as availability and quality, as drivers of the satisfaction. However, although research has shown significant variation in satisfaction between different groups of citizens (race, ethnicity, age etc.), research has largely overlooked group specific factors as explanations for the satisfaction.
Design/methodology/approach
A randomized survey experiment with a 2 × 2 × 2 factorial design analyzed the impacts of language, service accessibility, and quality on service satisfaction. The data was analyzed with ANOVA.
Findings
The results revealed that language significantly impacts Swedish speakers’ satisfaction, suggesting that for minority groups, language may override typical satisfaction determinants like quality and accessibility. Interestingly, special linguistic needs are relatively more pertinent in low-quality services than in higher-quality ones.
Originality/value
The study shows how group related factors of public service, in our case language, in an important factor explaining satisfaction with the service. The findings have implications for the literature on citizens’ satisfaction with public services with demographic and identity facets, especially in a typical Nordic welfare state.
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Nino Paresashvili, Nanuli Okruashvili, Mzia Tikishvili and Dea Pirtskhalaishvili
This paper is dedicated to labor discrimination, the most challenging and acute problem of the modern higher education system, which is one of the primary global concerns of the…
Abstract
Purpose
This paper is dedicated to labor discrimination, the most challenging and acute problem of the modern higher education system, which is one of the primary global concerns of the 21st century in higher education. This study aims to analyze the causes of discrimination in the higher education system of Georgia, to determine the priority types and forms of discrimination in the process of career management of personnel employed in educational institutions and to develop specific recommendations based on the successful antidiscrimination experience of developed countries, which will contribute to the development of an effective mechanism for eliminating discrimination in the higher education system of Georgia.
Design/methodology/approach
The statistical software package was used to process the data obtained during the research process. Throughout the analysis, numerous statistical techniques were employed, such as conducting an interview, running Mann–Whitney test, hypothesis testing, ANOVA test and much more. It is important to emphasize that various important hypotheses were developed during the research process. Finally, we presented conclusions and recommendations.
Findings
The study found that personnel discrimination is a severe, urgent and pervasive problem in Georgia. As a result of research, hypotheses N1, N2, N4, N5 and N7 were confirmed. In particular, the respondents’ discrimination is influenced by their field of employment; employees with low- and medium-level job positions are the most frequently discriminated against in both the private and public sectors; discrimination in both sectors has an impact on a person's work performance, personal life and health; weakening oversight of discriminatory issues leads to increased discrimination in both sectors.
Research limitations/implications
One of the disadvantages of the mentioned study is that it was only conducted in several Georgian universities. The results of the study can be generalized only to the employees of the universities participating in the study. In the future, research is planned in all universities in Georgia, which will give us a unified picture. In addition, it would be ideal to do international research with foreign colleagues to compare the described findings by country.
Practical implications
The authors anticipate that the mentioned study’s findings will have theoretical and practical implications. Universities must consider the recommendations presented, as doing so will significantly reduce discrimination and employee stress levels. As a result, their performance and sense of belonging inside the organization will improve.
Originality/value
This study is a novelty in terms of Georgian reality, as the discrimination exploration has not been investigated in the higher education. Therefore, all the interested parties, such as policymakers, institutions, scholars and far more, will benefit from the findings.
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Anuradha Thittai Kumar and Òscar Prieto-Flores
The purpose of this study was to examine the experiences of college-age mentors in a school-based mentoring (SBM) program with the aim of understanding mentor perceptions of…
Abstract
Purpose
The purpose of this study was to examine the experiences of college-age mentors in a school-based mentoring (SBM) program with the aim of understanding mentor perceptions of “power.”
Design/methodology/approach
Seventeen mentors, comprising both undergraduate (9) and graduate (8) students, participated in this exploratory qualitative study. One-on-one semi-structured interviews and Focus Groups served as the primary methods of data collection. The modified Grounded Theory approach guided the data analysis process. Mentor narratives were scrutinized within the Indian context while also considering a global perspective.
Findings
Three major role execution styles emerged from examining mentor behavior: leadership, coaching and companionship. These charted the trajectory of equitability, revealing two major aspects of mentor perception: (1) within a tightly monitored and firmly structured program in a collectivist context, mentors believed they had the power to promote equitability in their dyads and (2) raising awareness about inequity is not sufficient to activate equitability, but additionally, an open mindset is essential for making conscious efforts to disrupt hierarchy.
Research limitations/implications
The findings hold significant implications for higher education institutions and program creators in advocating school–college partnerships using SBM to promote equitable program structures and to develop a socially responsible next generation of leaders.
Originality/value
The study modestly fills critical gaps in the literature related to the understanding of power dynamics in mentoring relationships and understanding mentorship from mentors’ views. Future research could explore how college-age mentors perceive their own social capital.
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