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1 – 10 of 13Mario Becerra, Matteo Balliauw, Peter Goos, Bruno De Borger, Benjamin Huyghe and Thomas Truyts
Ticket sales are an essential source of income for football clubs and federations. Analyzing the determinants of fans' willingness-to-pay for tickets is therefore an important…
Abstract
Purpose
Ticket sales are an essential source of income for football clubs and federations. Analyzing the determinants of fans' willingness-to-pay for tickets is therefore an important exercise. By knowing the match- and fan-related characteristics that influence how much a fan wants to pay for a ticket, as well as to what extent, football clubs and federations can modify their ticket offering and targeting in order to optimize this revenue stream.
Design/methodology/approach
Using a detailed discrete choice experiment, based on McFadden's random utility theory, this paper formulates a Bayesian hierarchical multinomial logit model. Such models are very common in the discrete choice modeling literature. The analysis identifies to what extent match and personal attributes influence fans' willingness-to-pay for games of the Belgian men's and women's football national teams.
Findings
The results show that the strength of the opponent, the type of competition, the location of the seats in the stadium, the day and kick-off time of the match and the ticket price exert an influence on the choice of the respondent. Fans are attracted most by competitive games against strong opponents. They prefer to sit along the sideline, and they have clear preferences for specific kick-off days and times. The authors also find substantial variation between socio-demographic groups, defined in terms of factors such as age, gender and family composition.
Practical implications
The authors use the results to estimate the willingness-to-pay for match tickets for different socio-demographic groups. Their findings are useful for football clubs and federations interested in optimizing the prices of their match tickets.
Originality/value
To the best of the authors' knowledge, no stated preference methods, such as discrete choice analysis, have been used to analyze the willingness-to-pay of sports fans. The advantage of discrete choice analysis is that options and variations in tickets that are not yet available in practice can be studied, allowing football organizations to increase revenues from new ticketing instruments.
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Anindita Mukherjee, Ashish Gupta, Piyush Tiwari and Baisakhi Sarkar Dhar
Achieving tenure security is a global challenge impacting cities of the global south. The purpose of this paper is to evaluate the role of technology-enabled solutions as an…
Abstract
Purpose
Achieving tenure security is a global challenge impacting cities of the global south. The purpose of this paper is to evaluate the role of technology-enabled solutions as an enabler for the tenure rights of slum dwellers.
Design/methodology/approach
In this paper, we adopted a case study approach to analyze the use cases for technologies aiding India’s securitization of land tenure. The flagship state mission of Odisha, named the Jaga Mission, and that of Punjab, named BASERA – the Chief Minister’s Slum Development Program – were used as cases for this paper.
Findings
It was found that technologies like drone imagery and digital surveys fast-tracked the data collection and helped in mapping the slums with accuracy, mitigating human errors arising during measurement – a necessary condition for ensuring de jure tenure security. The adoption of a technology-based solution, along with a suitable policy and legal framework, has helped in the distribution of secure land titles to the slum dwellers in these states.
Originality/value
Odisha’s and Punjab’s journey in using technology to enable tenure security for its urban poor residents can serve as a model for the cities of the global south, dealing with the challenges of providing secure tenure and property rights.
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This study aims to empirically analyze the impact of technological innovation on the quantity and quality of employment in the hospitality industry.
Abstract
Purpose
This study aims to empirically analyze the impact of technological innovation on the quantity and quality of employment in the hospitality industry.
Design/methodology/approach
Using the data of 30 provinces in China from 2010 to 2020, this paper makes an empirical analysis through the fixed effect model.
Findings
The results show that process innovation has a significant positive impact on employment quantity, while product innovation has a significant negative impact on employment quantity. The creative effect of process innovation and the substitution effect of product innovation offset each other, so in the long run, the impact of technological innovation on employment quantity is not significant. However, technological innovation has significantly improved the employment quality of the hospitality industry.
Practical implications
Because technological innovation has replaced part of the labor force, hospitality could guide the labor force in a positive direction. To promote innovation and retain talents, hotels should train employees’ digital thinking and attract high-skilled talents.
Originality/value
This research is unique in using process innovation and product innovation as the main measurement indicators of technological innovation, unlike previous studies that often relied on technological progress to conclude.
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Using a postqualitative inquiry approach, the purpose of this paper is to make sense of playful making events that took place at a community makerspace during an afterschool…
Abstract
Purpose
Using a postqualitative inquiry approach, the purpose of this paper is to make sense of playful making events that took place at a community makerspace during an afterschool enrichment opportunity and to explore those events as ways we might deterritorialize traditional composition practices and pedagogies in the literacy classroom.
Design/methodology/approach
Thinking alongside theories (Jackson and Mazzei, 2012) of (de/re)territorialization, becoming (Deleuze and Guattari, 1987) and intimacy with objects (Bennett, 2010), the author argues that children are always, already engaged in writing practices through their everyday maker literacies.
Findings
By analyzing three different moments when young people were engaged in self-directed maker literacies, this paper illustrates how children’s playful compositions are writing practices and mimic many of the skills teachers seek out during more traditional writing instruction. The author also argues that literacy educators must deterritorialize their own practices to notice the ways children are engaged in these skills.
Originality/value
Written as a narrative, this paper adds to the ever-growing body of work that suggests seeing humans/nonhuman objects as being in co-relational partnerships offers us new ways to conceptualize literacy practice. Additionally, rather than call for a dismissal of traditional practices, the author encourages us to add to existing practices for a more robust and creative engagement with literacies.
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Robin Edelbroek, Pascale Peters and Robert J. Blomme
This study aims to contribute to the open innovation (OI) literature by investigating the transitions between three phases in the OI process (i.e. idea generation, idea promotion…
Abstract
Purpose
This study aims to contribute to the open innovation (OI) literature by investigating the transitions between three phases in the OI process (i.e. idea generation, idea promotion and idea realization) and how these are moderated by different forms of shared leadership (i.e. transactional, and transformational) as perceived by participants in the OI process.
Design/methodology/approach
The authors tested a set of hypotheses using moderated mediation PLS-SEM models on a bootstrapped sample of OI participants (N = 173).
Findings
The authors found a direct relationship between idea generation and realization, as well as indirectly through idea promotion. This study implies that the promotion of ideas by participants can be beneficial in inter-organizational OI teams, as promotion of ideas provides a linkage between the generation of ideas and the idea realization phase. However, while shared leadership has been shown to be beneficial in conventional teams, the authors found evidence that this may not be the case in inter-organizational OI teams. Higher levels of shared transformational leadership from colleagues with whom employees do not share the same organizational background may hamper the promotion of ideas.
Originality/value
In contrast to the mainstream view, the authors found significant evidence that transformational shared leadership negatively moderates the direct relationship between idea generation and the promotion of ideas and the indirect relationship between idea generation and realization via idea promotion.
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Olugbenga Timo Oladinrin, Wadu Mesthrige Jayantha and Lekan Damilola Ojo
Most global business organisations have begun to explore and embrace new work practices (NWPs) in reorganising their workplace strategies to enhance performance and face intense…
Abstract
Purpose
Most global business organisations have begun to explore and embrace new work practices (NWPs) in reorganising their workplace strategies to enhance performance and face intense competition in the global market. This study aims to examine whether or not NWPs are being implemented in office occupying firms in Hong Kong and explore the drivers of the NWPs.
Design/methodology/approach
A total of 16 NWPs and 20 drivers were identified through the extant literature review and assessed through a questionnaire survey conducted in the finance, insurance, real estate and business (FIREB) service firms. Based on a comprehensive questionnaire survey, a quantitative approach was used to discover the occurrence of the NWPs in those firms and the driving factors. Based on the questionnaires retrieved, descriptive and inferential statistical analysis was conducted. The relationships between the NWPs occurrence and the driving factors were also investigated to draw necessary inferences.
Findings
The results showed that all of the 16 NWPs identified from the literature are happening in Hong Kong FIREB firms. The results of the analysis also indicated that virtual collaboration positively drive the occurrence of NWPs in FIREB firms. Interestingly, innovation in business was shown as such that does not necessarily necessitate stringent hiring strategy.
Practical implications
This research may be of practical value for workplace strategists to make better, more careful forecasts of future workplace trends to ensure resource utilisation and improve space usage patterns and employee productivity.
Originality/value
This paper presents comprehensive overview of drivers that designers, developers, investors, facility managers and planners can use to provide sustainable NWPs. The study will enrich the growing body of international literature on implementing NWPs in global business organisations.
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Gianluca Elia, Valeria Stefanelli and Greta Benedetta Ferilli
In recent years, the penetration of digital technologies in the financial industry determined the arising of Fintech, which generated a dynamic and rapid change that business…
Abstract
Purpose
In recent years, the penetration of digital technologies in the financial industry determined the arising of Fintech, which generated a dynamic and rapid change that business operators and supervisory authorities in the banking industry are struggling to follow it. This is especially due to issues affecting financial intermediaries and customers, and potential risks of stability of the financial system. The aim of this paper is to provide a review of Fintech in the banking industry thus to update the knowledge about technology innovation in the banking sector, identify the major trends in the domain and delineate future research directions.
Design/methodology/approach
The study reviews 377 articles indexed on Scopus from 2014 to 2021 that focus on Fintech and the banking industry. The methodology adopted is structured in two steps: the keywords selection and the analysis of the documents extracted. The first step identified “Fintech” and “bank” as keywords to be searched within the title, abstract or keywords of documents indexed on Scopus; whereas the second step combined R and VOSviewer to provide a descriptive analysis of the dataset and the analysis of keywords and occurrences, respectively.
Findings
Results achieved in the study allow providing a systemic view of the Fintech in the banking industry, including the emergent phenomenon of digital banking. In particular, it is provided with a general overview and descriptive information on the entire sample of documents analyzed, their authors, the keywords used and the most cited works. Besides, a deepening on the model of digital banking is provided, by delineating the six dimensions of the key effects generated by the digital bank model.
Originality/value
Two main elements of originality characterize this study. The first one is related to the fact that few review studies have been published on Fintech in the banking industry, and the second one concerns the multiple dimensions of the impact of Fintech in the banking sector, which includes customer, company, bank, regulation authority and society.
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Marjolein C.J. Caniëls and Petru Curseu
Leaders are role models and through social influence processes, they shape the behaviour of their followers. We build on social learning, social identity and person-environment…
Abstract
Purpose
Leaders are role models and through social influence processes, they shape the behaviour of their followers. We build on social learning, social identity and person-environment (P-E) fit theories of leadership to explore the association between leaders’ and followers’ resilient behaviours.
Design/methodology/approach
In a three-wave, multisource study amongst 269 Dutch leaders and their followers, we investigate the mediating role of coaching in the relationship between leaders’ resilient behaviour and followers’ resilient behaviour and the moderating role of regulatory focus in this mediation path.
Findings
Our results show that coaching is a key relational vehicle through which leaders’ resilient behaviours shape employees’ resilient behaviours, and this indirect association is stronger for employees scoring low on promotion focus. In addition, our results show that resilient employees attract more coaching from their leaders, which further strengthens their resilient behaviours.
Originality/value
Existing studies have shown the occurrence of trickle-down effects of various leader behaviours, moods and work states on those of their followers. However, it remained obscure whether leaders’ resilient behaviour could trickle down to followers’ as well. Our study shows that such a link indeed exists and that coaching is a relational vehicle that embodies two key mechanisms to (1) foster social learning through behavioural entrainment and contagion and (2) facilitate support provision through which leaders promote resilient behaviour in their followers.
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Poonam Kumar, Sumedha Chauhan, Prashant Gupta and Mahadeo Prasad Jaiswal
In mobile banking (m-banking), knowing and understanding trust-related factors can enable bank managers to design suitable strategies for enhancing its overall uptake. Based on…
Abstract
Purpose
In mobile banking (m-banking), knowing and understanding trust-related factors can enable bank managers to design suitable strategies for enhancing its overall uptake. Based on this premise, the present study assesses the relationship of trust in m-banking with technology acceptance and use factors, quality factors, risk factors and a personal factor as well as behavioral outcomes. The study further investigates the moderating influence of Hofstede’s cultural dimensions on these relationships.
Design/methodology/approach
The present study synthesizes the outcomes of 63 quantitative studies on trust in m-banking by using the meta-analysis technique.
Findings
The study finds a significant relationship of trust in m-banking with technology acceptance and use factors, quality factors, risk factors, a personal factor and behavioral outcomes. Additionally, Hofstede’s cultural dimensions, namely power distance, individualism/collectivism, masculinity/femininity and uncertainty avoidance, significantly moderate the majority of the hypothesized relationships.
Research limitations/implications
By reviewing the extant literature, this study provides a comprehensive framework that explains the antecedents and behavioral outcomes of trust in m-banking and determines how these relationships effectively vary across cultures.
Practical implications
The study helps m-banking service providers to understand how trust in m-banking can be enhanced. The study also shows which factors are more impactful in a particular culture.
Originality/value
This is an original study that contributes to the m-banking marketing literature.
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Eunice Yarce-Pinzón, Yenny Vicky Paredes-Arturo, Andrea Florez-Madroñero, Daniel Camilo Aguirre-Acevedo and Diego Mauricio Diaz-Velásquez
The purpose of this study was to determine the factors associated with functionality, a clinical criterion that could predict frailty in the elderly people in a rural context.
Abstract
Purpose
The purpose of this study was to determine the factors associated with functionality, a clinical criterion that could predict frailty in the elderly people in a rural context.
Design/methodology/approach
This project is a cross-sectional descriptive analysis of 342 adults of age >60 years who are residents of Putumayo province in Colombia. Information regarding demographic characteristics, medical history, health perception and current illness was collected. The Mini-Mental State Examination (MMSE) protocol was used to perform cognitive evaluation; the Yesavage Geriatric Depression Scale was used to establish depressive symptoms; and the Hamilton Rating Scale was used to assess anxiety level. Questionnaire was used to evaluate performance on instrumental activities of daily living that lead to functional independence [daily life questionnaire (DLQ)]. The medical outcomes study scale was used to assess social parameters.
Findings
A moderate and negative correlation was found between the DLQ score and age (r = −0.49; 95% CI: −0.57 to −0.47), whereas a positive correlation was found with education (r = 0.17; 95% CI: 0.07–0.27). Older adults with economic independence achieved a higher score in functional performance than those with economic dependence (standardized mean difference = 0.55; 95% CI: 0.33–0.77). This study observed a moderate correlation a moderate correlation between the MMSE cognitive performance (r = 0.56; 95% CI: 0.48−0.63) and the depressive symptomatology of Yesavage Scale (r = −0.36, 95% CI: −0.44 to −0.26). Finally, the structural model determined that age (r = −0.37), economic dependence (r = −0.383) and cognitive state (r = 0.309) determine the functional component.
Research limitations/implications
This study provides empirical support about older adults living in rural contexts, around the functionality variable from a multidimensional approach, highlighting the sociodemographic and cognitive variables. Consequently, the policy of social support in older adults must be oriented toward the development of a range of divergent intervention strategies.
Originality/value
The study deals with the assessment of functionality in the elderly people from an interdisciplinary approach in the rural setting which presents a greater risk of physical and socioeconomic vulnerability. Therefore, the community, the health professionals and the government entities should help implement active aging programs for this population.
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