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Addresses the question of how ISO 9000, the international standard for quality management systems, may best be applied to higher education. Begins with a concise but systematic description of the requirements of ISO 9000 for industry in terms of a simplified model of a factory. Argues that the product of higher education must be the actual learning of the students and not merely the provision of learning opportunities. Hence shows how the requirements of ISO 9000 for higher education may be interpreted in terms of a simplified model of a university. Highlights the key educational management issues raised and reviews how they are currently being addressed in practice.

Total quality management (TQM), a management philosophy developed for industrial purposes, is now attracting increasing attention in the field of education. Different interpretations of TQM in industry, however, may result in contrasting outcomes when TQM is applied in schools. Briefly reviews how TQM operates in the industrial context and clarifies how the philosophy of TQM may be translated into the context of education. Examines one inter‐pretation of TQM which aims at improving the quality of the production system in order to produce a quality product with “zero defects”. This may lead to a teaching and learning process which focusses exclusively on achieving good examination results. This is contrasted with a second interpretation of TQM as a never‐ending cycle of improvement in the system of production. In the context of education, this may lead to continually improving the quality of instruction in order to encourage students to become critical and creative thinkers in a fast‐changing technological world.

This paper aims to investigate whether educational leadership in Greece implements the values of total quality management and contributes to the improvement of the educational process, and to offer proposals for a framework of total quality management that would contribute to an improvement in the overall quality of the education process.

The paper is based on theoretical analysis and on the current legislative framework. Three different aspects of the Greek education system are critically reviewed and discussed.

This study recognises that, due mainly to the lack of a long‐term educational strategy, the absence of an educational leadership development programme and limited financial support, the Greek educational system needs to review its structure and procedures ‐ even those that are “taken for granted”.

Given the differences between education and industry, and the fact that only three different aspects of the Greek education system are investigated here, more research and analysis would be required in this field.

The paper is useful to educational planners and policy makers. From the perspective of total quality management, there may be a substantial impact on the improvement mechanisms and outputs in education, contributing to a country's social and economic well‐being.

The paper contributes to the better understanding of the value of total quality management in education, and offers recommendations that may be more widely adopted, and may contribute to an enhancement of overall educational quality.

ALTHOUGH the University of Southampton has had an independent existence for ten years it has roots going back almost a century in the Hartley Institute. An early pioneer in aeronautics, F. W. Lanchester received his technical training in Southampton and the first of the new engineering buildings at the university has been called after him.

Quality management practices have recently flourished across the globe. In this research we review and integrate the literature by identifying and organizing significant research findings, and develop a conceptual model of the relationships between international environmental conditions (e.g. socio‐cultural, political‐legal, economic, and educational factors) and dimensions of quality management (e.g. strategic quality planning, customer focus and satisfaction, human resource development and management, information and analysis, management of process quality, and quality and operational results). The model developed here helps us move beyond examining the differences in quality practices across countries to an understanding of why such differences occur, and helps practitioners gain a better perspective on how quality management techniques can be adopted in different regions around the world.

As skills need to be changed in a dynamic learning environment, employability depends not just on what people already know but on how well they learn, apply and adapt breaking out their comfort zone. This study explores how students from all backgrounds and teachers can engage with inclusive education without discrimination through pedagogy. The research provides a platform through implication for other international readers of developing countries to implement pedagogies of the Indian context.

This archival research focuses on the topical literature to scrutinize efficient ways to elevate the realization of all learners in inclusive settings. What inclusive pedagogy teaching approaches, focusing on the key competences and sustains learning which are effectual in elevating the academic success of all novices.

Educators need to develop their skills and competency by breaking their comfort zone, and individual recital of every faculty affiliate is a decisive feature in accomplishing quality for inclusive education. An education institution also needs to provide passable facilities to academicians and students in order to adapt and utilize technology efficiently without any discrimination. This is an important method of assisting educators to recognize and investigate using this epistemology in new innovative inclusive teaching pedagogy with technologies in industry 4.0.

The study momentarily suggests an innovative pedagogy approach for stakeholders and users to be adapted in current digital arena.

Review of the concepts can provide valuable pointers for policy makers in other jurisdictions contemplating inclusive education. The issues that are dealt with relate to how all students with and without disability can be engaged in a classroom without discrimination, and development is incentivized using Information and Communication Technology (ICT) in teaching pedagogy.

The study examines the effect of natural resources (NRs) and the control of corruption, voice and accountability and regulatory quality on carbon emissions in Africa. Aside from their individual effects, the moderation effect of institutional quality is assessed.

Data from 32 African countries from 2002 to 2021 and the fully modified ordinary least squares (FMOLS) and dynamic ordinary least squares (DOLS) regression methods were used for the investigation.

In the long term, the NRs effect is sensitive to the estimation technique employed. However, quality regulatory framework, robust corruption control and voice and accountability abate any positive effect of NRs on carbon emissions. Institutional quality can be argued to moderate the CO2-emitting potentials of resource extraction in the selected African countries.

Enhancing regulation quality, enforcing corruption control and empowering citizens towards greater participation in governance and demanding accountability are essential catalyst to effectively mitigate CO2 emissions resulting from NRs.

The moderation effect of control of corruption, voice and accountability and regulatory quality on the NR–carbon emission nexus is examined.

Recently, disruptive technologies (DTs) have proposed several innovative applications in managing logistics and promise to transform the entire logistics sector drastically. Often, this transformation is not successful due to the existence of adoption barriers to DTs. This study aims to identify the significant barriers that impede the successful adoption of DTs in the logistics sector and examine the interrelationships amongst them.

Initially, 12 critical barriers were identified through an extensive literature review on disruptive logistics management, and the barriers were screened to ten relevant barriers with the help of Fuzzy Delphi Method (FDM). Further, an Interpretive Structural Modelling (ISM) approach was built with the inputs from logistics experts working in the various departments of warehouses, inventory control, transportation, freight management and customer service management. ISM approach was then used to generate and examine the interrelationships amongst the critical barriers. Matrics d’Impacts Croises-Multiplication Applique a Classement (MICMAC) analysed the barriers based on the barriers' driving and dependence power.

Results from the ISM-based technique reveal that the lack of top management support (B6) was a critical barrier that can influence the adoption of DTs. Other significant barriers, such as legal and regulatory frameworks (B1), infrastructure (B3) and resistance to change (B2), were identified as the driving barriers, and industries need to pay more attention to them for the successful adoption of DTs in logistics. The MICMAC analysis shows that the legal and regulatory framework and lack of top management support have the highest driving powers. In contrast, lack of trust, reliability and privacy/security emerge as barriers with high dependence powers.

The authors' study has several implications in the light of DT substitution. First, this study successfully analyses the seven DTs using Adner and Kapoor's framework (2016a, b) and the Theory of Disruptive Innovation (Christensen, 1997; Christensen et al., 2011) based on the two parameters as follows: emergence challenge of new technology and extension opportunity of old technology. Second, this study categorises these seven DTs into four quadrants from the framework. Third, this study proposes the recommended paths that DTs might want to follow to be adopted quickly.

The authors' study has several managerial implications in light of the adoption of DTs. First, the authors' study identified no autonomous barriers to adopting DTs. Second, other barriers belonging to any lower level of the ISM model can influence the dependent barriers. Third, the linkage barriers are unstable, and any preventive action involving linkage barriers would subsequently affect linkage barriers and other barriers. Fourth, the independent barriers have high influencing powers over other barriers.

The contributions of this study are four-fold. First, the study identifies the different DTs in the logistics sector. Second, the study applies the theory of disruptive innovations and the ecosystems framework to rationalise the choice of these seven DTs. Third, the study identifies and critically assesses the barriers to the successful adoption of these DTs through a strategic evaluation procedure with the help of a framework built with inputs from logistics experts. Fourth, the study recognises DTs adoption barriers in logistics management and provides a foundation for future research to eliminate those barriers.

This paper aims to identify the role of internet of things (IoT) in water supply chain management and helps to understand its future path from the junction of computer science and resource management.

The current research was studied through bibliometric review and content analysis, and various contributors and linkages were found. Also, the possible directions and implications of the field were analyzed.

The paper’s key findings include the role of modern computer science in water resource management through sensor technology, big data analytics, IoT, machine learning and cloud computing. This, in turn, helps in understanding future implications of IoT resource management.

A more extensive database can add up to more combinations of linkages and ideas about the future direction. The implications and understanding gained by the research can be used by governments and firms dealing with water management of smart cities. It can also help find ways for optimizing water resources using IoT and modern-day computer science.

This study is one of the very few investigations that highlighted IoT’s role in water supply management. Thus, this study helps to assess the scope and the trend of the case area.