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1 – 10 of 26Piyya Muhammad Rafi-Ul-Shan, David B. Grant, Patsy Perry and Shehzad Ahmed
Fashion supply chain (FSC) research has identified two important issues of sustainability management and risk management. However, investigation of these issues is relatively…
Abstract
Purpose
Fashion supply chain (FSC) research has identified two important issues of sustainability management and risk management. However, investigation of these issues is relatively sparse and has primarily been independent with little combinatory research, despite their important interrelationships. The purpose of this paper is to address that gap by critically reviewing extant literature to synthesise important sustainability risk issues in FSCs and proposing an empirical research agenda.
Design/methodology/approach
This paper uses a structured literature review approach and Denyer and Tranfield’s (2009) context, intervention, mechanisms and outcome (CIMO) criteria for critical analysis to enable the development of future empirical research areas.
Findings
While sustainability and risk are discussed independently in the supply chain literature, combinatory discussions are very limited, despite the interdependence of these concepts. There is little substantial research on sustainability risk in global FSCs and therefore, an empirical research agenda is proposed with the four research directions to address the gap and take forward the notion of supply chain sustainability risk management in FSCs: definition; organisation and management; influence on performance; and development of a conceptual framework.
Research limitations/implications
This paper provides a critical literature review and thus lacks empirical study.
Practical implications
This paper highlights important issues in sustainability risk management for FSCs and presents an agenda for future empirical research.
Originality/value
This paper contributes by providing a combinatory synthesis of sustainability and risk management in FSC literature and an agenda for future empirical research.
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Francesca Bonetti, Patsy Perry and Gary Warnaby
Fashion retailers have increasingly adopted consumer-facing in-store technology (CFIT) to enhance the customer experience/service provision. This paper aims to explore managerial…
Abstract
Purpose
Fashion retailers have increasingly adopted consumer-facing in-store technology (CFIT) to enhance the customer experience/service provision. This paper aims to explore managerial experiences and sociotechnical implications of introducing these technologies into organizational working processes.
Design/methodology/approach
This study draws on interpretive analysis of semi-structured interviews with 74 senior fashion retail industry practitioners, technology providers and consultants to understand managerial perspectives on technological innovation issues.
Findings
Endogenous and exogenous factors act as drivers or barriers to CFIT adoption and are influenced by strategic and tactical motives. Key issues that retail managers encounter include challenges in aligning technology implementation with retailer brand image to manage risk and reputation, with additional complexity arising from different internal and/or external actors involved, as well as required levels of change in organizational structure.
Originality/value
This study contributes an empirically derived framework identifying reasons for – and the drivers/barriers influencing – fashion retailers' CFIT adoption, classifying three broad approaches to CFIT adoption: embedded, transformative and opportunistic.
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Ruofei Chen, Patsy Perry, Rosy Boardman and Helen McCormick
This paper synthesises peer-reviewed published journal articles on augmented reality in retail settings to ascertain the current foci of academic research in this nascent area and…
Abstract
Purpose
This paper synthesises peer-reviewed published journal articles on augmented reality in retail settings to ascertain the current foci of academic research in this nascent area and develop a conceptual framework to form the basis for a future research agenda.
Design/methodology/approach
Thematic analysis was conducted on a sample of 76 papers published between 1997 and 2020 identified through a systematic search of high quality peer-reviewed papers.
Findings
Three major research avenues and theoretical bases emerged: AR adoption-based factors with technology acceptance models, AR user experience design and features that influence consumer behaviour, and AR shopping experience and value theory. The resultant S-O-R-based conceptual framework highlights the functional and experiential elements needed for an effective consumer AR experience, which could be implemented by retailers seeking to engage consumers with an augmented shopping experience and make AR applications financially viable.
Originality/value
This is the first systematic literature review on AR in retail settings to include multiple disciplinary perspectives (HCI and marketing/management) and research methodologies.
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Md Mazedul Islam, Patsy Perry and Simeon Gill
This paper reviews the literature on environmentally sustainable practices in textile, apparel and fashion (TAF) industries to allow the mapping of practices across various…
Abstract
Purpose
This paper reviews the literature on environmentally sustainable practices in textile, apparel and fashion (TAF) industries to allow the mapping of practices across various manufacturing processes and the development of a conceptual framework to guide investigation of the extent of sustainable practices in TAF industries from an environmental perspective.
Design/methodology/approach
A systematic literature review was undertaken, consisting of bibliometric and content analysis of 91 articles published in peer-reviewed journals over a 10-year period.
Findings
The inclusion of sustainable practices from all manufacturing stages in this review illustrates the diversity and complexities of environmental practices in TAF contexts. However, there is less research in developing country contexts, where most TAF production takes place and a paucity of research in upstream stages of garment washing and dyeing, and the manufacture of trims, accessories and packaging.
Research limitations/implications
The focus is on environmental sustainability and upstream manufacturing processes. The review includes literature in the form of academic journal articles from selected databases during the period January 2010–June 2020.
Practical implications
This review provides academics with a unified depiction of environmentally sustainable practices to stimulate further scholarly research and provides guidance for managers to develop firm sustainability competency by summarising best practices at different manufacturing stages
Originality/value
This review comprehensively maps the academic literature on environmentally sustainable practices in TAF industries from an upstream manufacturing operations context. It highlights the contribution of scholarly study to the knowledge base on environmentally sustainable practices in TAF industries.
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Neil Towers, Patsy Perry and Rong Chen
Corporate social responsibility (CSR) has become a central part of the sourcing and supply activity in the textile industry. The role of supply chain management is fundamental to…
Abstract
Purpose
Corporate social responsibility (CSR) has become a central part of the sourcing and supply activity in the textile industry. The role of supply chain management is fundamental to CSR implementation as it has become a key customer requirement and business driver. This research seeks to investigate how the luxury sector is addressing these demands through a single in-depth exploratory study of a Scottish based luxury own-brand and branded cashmere garment manufacturer.
Design/methodology/approach
The paper uses an exploratory approach through a single qualitative case study.
Findings
Corporate social responsibility has become an increasingly important part of the luxury garment producer ' s operation. The luxury brands are now placing additional demands on the cashmere producer to demonstrate compliance with CSR standards which in turn requires the company to adjust its operating procedure and management processes. The current levels of transparency and auditability of the CSR management process throughout the layers of the business were less sophisticated than currently found in many mid-market garment manufacturers and retailers.
Research limitations/implications
The findings of the paper are based on a single qualitative exploratory study and therefore analytic generalisations are possible from interpreting the results.
Practical implications
The contribution of the paper is a greater understanding of CSR management in the work and information flows for a specialised international luxury manufacturing business throughout its geographically extended supply chain.
Originality/value
The contribution of the paper is a greater understanding of CSR management in the work and information flows for a specialised international luxury manufacturing business throughout its geographically extended supply chain.
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Abstract
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The purpose of this paper is to determine how national cultural context may be harnessed to support corporate social responsibility (CSR) implementation when sourcing fashion…
Abstract
Purpose
The purpose of this paper is to determine how national cultural context may be harnessed to support corporate social responsibility (CSR) implementation when sourcing fashion garments from developing country manufacturers.
Design/methodology/approach
A qualitative case study approach was adopted, using purposive sampling to select seven export garment manufacturers of varying size and business model in Sri Lanka. Primary data were collected through on‐site, face‐to‐face interviews with managerial level and operational level informants within each company and through non‐participant observation within factory environments.
Findings
It was found that harnessing the local cultural context can support and progress CSR implementation at the factory level: in Sri Lanka, the Buddhist philosophy provided the moral underpinning and hence facilitated supplier engagement with CSR implementation. The presence of governmental support reduces the likelihood of CSR transgressions by adding an extra level of accountability for suppliers. Furthermore, the level of socioeconomic development also affects CSR implementation, as managerial competency increases with higher education levels.
Practical implications
Analysing the success of CSR implementation in the Sri Lankan export garment manufacturing industry enables the identification of country‐specific factors which support CSR implementation. The managerial perspective taken within the research would be of use to fashion brands and retailers that are looking for ways of progressing CSR implementation in their global supply chains.
Originality/value
This paper presents industry‐specific data from a key global garment manufacturing country on a commercially sensitive subject. It identifies factors within the national cultural context that support CSR implementation in the fashion supply chain.
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This paper seeks to identify the inhibitors and drivers of CSR implementation in fashion garment manufacturing from a supply chain management perspective.
Abstract
Purpose
This paper seeks to identify the inhibitors and drivers of CSR implementation in fashion garment manufacturing from a supply chain management perspective.
Design/methodology/approach
A qualitative case study approach was adopted, using purposive sampling to select seven export garment manufacturers of varying size and business model in Sri Lanka. Primary data was collected through on‐site face‐to‐face interviews with managerial level and operational level informants within each company and through non‐participant observation within factory environments. Data analysis was conducted manually.
Findings
Adopting SCM principles supports CSR implementation in supplier facilities in global fashion garment supply chains by overcoming the negative effects of retail buying practices. It also progresses supplier CSR performance beyond that which is achievable via a coercive, compliance‐based model by encouraging suppliers to be innovative and take ownership of the CSR agenda. Hence, aspects of supply chain relationship management may be more critical in progressing CSR implementation than traditional bureaucratic monitoring and auditing mechanisms.
Practical implications
In an industry sector facing unique pressure on cost as well as lead time, fashion retailers must understand how to align CSR implementation with the unique competitive challenges of the sector. Analysing the success of CSR implementation in the Sri Lankan export garment manufacturing industry enables managers to identify barriers and supporting factors to CSR implementation in global fashion supply chains.
Originality/value
This paper presents industry‐specific data from a key global garment manufacturing country on a commercially sensitive subject. Its contribution to extant literature is the development of a CSR framework that identifies inhibitors and drivers to CSR implementation from a fashion supply chain management perspective.
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