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1 – 10 of 187Olivia Johnson and Veena Chattaraman
Using identity theory, this paper aims to explore differences in socially responsible signaling behavior based on the salience of a personal or social identity.
Abstract
Purpose
Using identity theory, this paper aims to explore differences in socially responsible signaling behavior based on the salience of a personal or social identity.
Design/methodology/approach
Structural equation modeling was used to study the relationship among identity commitment, salience, and signaling behavior.
Findings
Findings revealed personal identity salience mediated the relationship between socially responsible commitment and socially responsible social-signaling consumption behavior.
Practical implications
The results of the study suggest that Millennials engage in socially responsible activities as a result of a salient personal identity. Millennials use socially responsible behavior to signal their benevolence to themselves and others.
Originality/value
This is the first research that has examined the relationship between Millennials’ socially responsible consumption behavior and a salient personal or social identity.
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Olivia Johnson and Stefanie Ann Ramirez
Omnichannel retailing has changed the behaviour of consumers by empowering activities like showrooming which is the process of collecting product information in store then making…
Abstract
Purpose
Omnichannel retailing has changed the behaviour of consumers by empowering activities like showrooming which is the process of collecting product information in store then making the purchase online. Since individuals, particularly Millennials, interact with multiple touchpoints throughout their shopping journey, retailers must consider how these experiences influence purchasing behaviour. Literature regarding showrooming has focussed primarily on antecedents to the phenomenon and the negative effects to brick and mortar retailers, however limited studies have investigated the quantitative influence of showrooming from the consumers' perspective. While data show that interest in online shopping is spiking, a vast majority of retail sales are made in-store suggesting barriers to online shopping still exist. Thus, the purpose of this research is to identify the role of showrooming in decreasing risk in an online shopping context. Additionally, Millennial generational cohorts (MGCs) were proposed as moderators in exploring the differences between the dimensions of perceived risk and online shopping intention.
Design/methodology/approach
To explore the relationship between showrooming and MGCs online shopping behaviour an online survey was administered. Data were collected from 480 Millennial consumers at a large southwestern university. Multiple linear regression was used to determine the direction, magnitude and significance of relationships within the models.
Findings
Results from the analysis revealed showrooming and MGCs influence online shopping behaviour as it relates to dimensions of risk. Moreover, showrooming increased online shopping intention specifically in relation to product and financial risk.
Originality/value
This paper contributes to the relevant literature by proposing a relationship between showrooming and online shopping behaviour. This research provides evidence that Millennials are not a monolithic generation and consume differently.
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Olivia Johnson, Christin Seifert and Angie Lee
To address the volatile nature of the retail industry, retailers have adopted clothing subscription services (CSS) to meet the demanding needs of consumers. This study provides…
Abstract
Purpose
To address the volatile nature of the retail industry, retailers have adopted clothing subscription services (CSS) to meet the demanding needs of consumers. This study provides insight into different types of CSS, as well as a process by which behavioural intentions are influenced by CSS type through cognitive dissonance (wisdom of purchase and emotional dissonance) and attitude towards the CSS.
Design/methodology/approach
An experimental design manipulating the CSS type (full/partial/none) was conducted among 358 US consumers to test the proposed hypotheses.
Findings
Hayes PROCESS macro model results demonstrated that consumers did not experience more cognitive dissonance towards a partially, fully curated or non-curated CSS. However, a significant interaction effect further uncovered that consumers with high aesthetic perception experience more negative wisdom of purchase towards a fully compared to a partially curated CSS, thereby impacting attitude and behavioural intention towards CSS.
Practical implications
Due to today's rapidly evolving retail industry, retailers endeavouring to engage in this business model should come up with strategies to turn a visitor into a subscriber and decrease hesitation in novice consumers. Moreover, retailers should ascertain consumers’ level of aesthetic perception as it plays an important role in CSS adoption.
Originality/value
We introduced a unique operationalization of CSS types by differentiating between fully, partially and non-curated subscriptions, which are commonly employed in the subscription-box marketplace. The previous literature rarely makes distinctions between these types, although our findings show that consumers perceive them differently.
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Dandan Zhu, Nina Michaelidou, Belinda Dewsnap, John W. Cadogan and Michael Christofi
This study aims to follow a rigorous approach to identify, critically analyze and synthesize 75 papers published from 2000 to 2022.
Abstract
Purpose
This study aims to follow a rigorous approach to identify, critically analyze and synthesize 75 papers published from 2000 to 2022.
Design/methodology/approach
The study presents a systematic literature review on identity expressiveness (IE), clarifying and expanding what is currently known about the concept.
Findings
To synthesize current knowledge on IE, the study uses the overarching framework of antecedents-phenomenon-consequences, using this same framework to identify gaps and future research directions. The findings show individual and brand-related factors such as the need for uniqueness and anthropomorphism as antecedents of IE, and eWOM/WOM, impulse purchases and upgrading to more exclusive lines as consequences of IE.
Research limitations/implications
The study contributes to theory by synthesizing and mapping current understanding of the state of knowledge on the concept of IE while highlighting gaps in the extant literature and paving future research directions for scholars in the field.
Practical implications
The study offers useful insights for practitioners, broadening marketers’ actionable options in identity-based marketing. Marketers can use insights from this study to inform marketing strategy and communication campaigns for different types of brands.
Originality/value
To the best of the authors’ knowledge, this study is the first of its kind and offers an integrative review of the current literature on IE, thus enhancing understanding of the concept, its antecedents and consequences. The study also contributes to knowledge by highlighting future research priorities for researchers in this field of enquiry.
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Bronwyn E. Wood, Sue Cornforth, Fiona Beals, Mike Taylor and Rachel Tallon
The purpose of this paper is to explore the experiences of academic staff who are committed to embedding sustainability within tertiary curricula and pedagogy.
Abstract
Purpose
The purpose of this paper is to explore the experiences of academic staff who are committed to embedding sustainability within tertiary curricula and pedagogy.
Design/methodology/approach
The focus of this paper is on a New Zealand university. A survey of staff was undertaken and in-depth interviews conducted with 11 sustainability “champions”. A narrative variant of thematic analysis was used to examine the ways these sustainability “champions” made sense of the work they do. Through an analysis of their metaphors and metaphorical language, a sense of the identities that they held as educators of sustainability was gained.
Findings
Three types of identities emerged – the sustainability “saviour”, “nurturer” and “struggler”. These identities reflected the champion’s experiences, disciplinary affiliations and pedagogical approaches. Interdisciplinarity emerged as a key tenet and challenge for such sustainability champions.
Originality/value
This paper provides rare insights into the experiences, identities and teaching approaches of sustainability champions within higher education. It highlights the need for university-wide conversations and cross-discipline support for such academics.
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John Egan, Juliann Sergi McBrayer, Steven Tolman and Pamela Wells
Limited research exists that assesses the transfer of leadership learning from an undergraduate leadership program into alumni work environments. This study explored alumni’…
Abstract
Limited research exists that assesses the transfer of leadership learning from an undergraduate leadership program into alumni work environments. This study explored alumni’ valuation of an undergraduate leadership program by gaining an understanding of what leadership learning and leadership behaviors transferred into work environments. The participants were alumni that graduated from the same university in the southeastern United States, and while enrolled completed a four-year, co-curricular leadership program. Eight participant alumni engaged in semi-structured interviews as well as completed the Leadership Practices Inventory. The findings indicated that specific leadership learning did effectively transfer to work environments, and program alumni were frequently engaged in the Five Practices of Exemplary Leadership at work to some degree. When developing leadership programs, practitioners may consider incorporating similar programmatic attributes and leadership learning deemed valuable by program alumni.
Olívia Trevisani Bertolini, Jefferson Marlon Monticelli, Ivan Lapuente Garrido, Jorge Renato Verschoore and Miriam Henz
This paper aims to analyze how strategizing practices can legitimate construction of public sector policy. The Porto Alegre Film Commission was set up as part of a strategy to…
Abstract
Purpose
This paper aims to analyze how strategizing practices can legitimate construction of public sector policy. The Porto Alegre Film Commission was set up as part of a strategy to increase the city’s competitiveness as a tourism destination. The municipal government engaged with private and public stakeholders and embarked on a collective process of policy construction.
Design/methodology/approach
The authors based their research on two theoretical lenses from business administration theory: strategy as practice (SaP) and neo-institutional theory (NIT), whereby SaP attempts to explain formation and implementation of strategy on the basis of a process that seeks a collective result, whereas NIT reveals the limits of this formation and implementation, attributing the process to influences of power and legitimacy. Thus, the authors get a more accurate view of the actors and the system of governance, considering the in-built reflexivity of these relationships and their capacity to change institutional arrangements. The authors conducted an in-depth case study with a qualitative approach, using semi-structured interviews, participatory observation and documentary analysis.
Findings
The results revealed the role played by the government and how practices used in the strategizing process ensured the legitimacy of public sector policy formulation and engaged private and public stakeholders.
Research limitations/implications
The authors recognize limitations such as the investigation being set in a single country and responses based on the interviewees’ perceptions of momentum. It would be interesting to undertake cross-national comparisons using empirical data that allow comparison of film commissions with different relationships between strategizing, power and politics.
Practical implications
This case study analyzed the relationship between formal institutional agents and the strategies adopted to create and run the Porto Alegre Film Commission (PAFC), positioning Porto Alegre as a destination for film and video production and, reflexively, making it more attractive to tourists interested in getting to know the locations where publicity campaigns, films and soap operas were filmed. This formal institution agent was converted into a strategic catalyzer to influence the institutional issues in a creative industry in which trade associations and firms had encountered difficulties when they attempted to set up a film commission alone.
Social implications
The evidence compiled showed that the practices, besides being strategic, were enacted in a specific context and directed toward results and survival of the PAFC. The practices shaped the results, because they were constructed together with other actors, achieving legitimacy through collaborative development of practices and targeting survival by establishing governance structures capable of riding out periods of political transition. In short, the collective construction of the PAFC policy, led by the public sector, legitimized it in the eyes of society.
Originality/value
This study furthers the discussion about strategizing in an organizational field marked by power relationships and how their consequences can affect society in general. There is a need to take a closer look at the implications of strategizing for power relationships and how the consequences can influence the organizational field.
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Elaina Behounek and Michelle Hughes Miller
The purpose of this study is to understand mediation in divorce cases where intimate partner violence (IPV) is a concern. These cases may involve managing power imbalances…
Abstract
Purpose
The purpose of this study is to understand mediation in divorce cases where intimate partner violence (IPV) is a concern. These cases may involve managing power imbalances, coercive control or risk for continued violence.
Design/methodology/approach
In this paper, the authors use feminist and sociological theoretical approaches and grounded theory to analyze triangulated ethnographic data to explore how mediators construct and manage the issue of IPV in mediation.
Findings
The results indicate that mediators often share a common discourse about IPV that asserts that mediators are professionals with the skills to both identify IPV and to appropriately conduct mediations where IPV is present. However, to achieve successful mediations mediators sometimes choose to discount the seriousness of IPV in assessments. They also use a set of fluid strategies to handle potential power imbalances that allow them to represent themselves as unbiased, even while those strategies risk the equity of the mediation.
Practical implications
The authors share several strategies that could enhance the social justice of the process for all parties, including uniformity in assessing whether IPV is a concern and oversight of mediators’ practices and training.
Social implications
The results indicate mediators often share a common discourse about IPV that asserts mediators are professionals with the skills to identify IPV and to appropriately conduct mediations where IPV is present. To reach settlement mediators use a set of fluid mediation and accommodation strategies to handle potential power imbalances due to IPV that allow them to represent themselves as impartial, even while those strategies may risk equity in the mediation.
Originality/value
The unique data provide a behind-the-scenes look at mediation generated from participant observation of mediation training and actual mediations, along with interviews with 30 practicing mediators.
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This paper examines social loafing (SL) in Mexican workers, introducing relationship meaningfulness (RM) and revisiting the impact of expectation on co-workers (ECW) and task…
Abstract
Purpose
This paper examines social loafing (SL) in Mexican workers, introducing relationship meaningfulness (RM) and revisiting the impact of expectation on co-workers (ECW) and task meaningfulness (TM) on SL.
Design/methodology/approach
This research study used 697 questionnaires reporting results on descriptive statistics, correlations and the analysis of variance (ANOVA).
Findings
Results indicated that ECW, RM and SL are negatively related and there is no significant relationship between TM and SL for the Mexican sample.
Research limitations/implications
This paper links three relevant fields: SL, work meaningfulness (WM) and Latin American management and expands workplace theories of effort by adding RM and demonstrating this negatively relates to SL. Also, by showing RM may be more relevant than TM on reducing SL in Mexican workers.
Practical implications
This paper assists in the control for conditions that can cause SL and helps to devise interventions that motivate Mexican workers.
Originality/value
Novelty resides in the inclusion of RM as a new variable in SL studies. Also, in showing how RM fits better than TM as means to motivate Mexican workers, connecting with WM. Finally, proving relevance of examining co-workers and not only supervisors' evaluations.
Propósito
Este artículo examina la holgazanería social (HS) en trabajadores mexicanos, introduciendo el significado de la relación (SR) y revisitando el impacto de las expectativas en los compañeros de trabajo (ECT) y el significado de la tarea (ST) en la HS.
Diseño/metodología/enfoque
Esta investigación usa 697 cuestionarios reportando resultados de estadística descriptiva, correlaciones y ANOVAs.
Resultados
Los resultados sugieren que ECT, SR y HS están negativamente relacionados y no existe relación significativa entre ST y HS en los trabajadores mexicanos.
Implicaciones en la Investigación
Este artículo conecta tres importantes campos del conocimiento: HS, aquello que es significativo del trabajo (STb) y Gestión en Latinoamérica y expande las teorías de esfuerzo en el lugar de trabajo demostrando que las relaciones interpersonales están asociadas a la holgazanería social. También, mostrando que SR puede ser más relevante para reducir HS que ST en trabajadores mexicanos.
Implicaciones en la práctica
Este artículo apoya en el control de condiciones que causan la holgazanería social y ayuda a diseñar intervenciones que puedan motivar mejor a los trabajadores mexicanos.
Originalidad/valor
La originalidad radica en la inclusión de SR como nueva variable en estudios de HS. También, al mostrar como SR encaja mejor que ST como medio de motivación de trabajadores mexicanos, vinculándolo con STb. Finalmente, prueba la importancia de examinar las evaluaciones de los compañeros y no sólo de supervisores.
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The purpose of this paper is to offer the latest empirical findings of the difficulties and challenges in teaching New Senior Secondary (NSS) Liberal Studies in Hong Kong from the…
Abstract
Purpose
The purpose of this paper is to offer the latest empirical findings of the difficulties and challenges in teaching New Senior Secondary (NSS) Liberal Studies in Hong Kong from the perspective of pre-service teachers.
Design/methodology/approach
This qualitative study is based on Danielewicz’s critical pedagogy framework for identity development. A sample of four pre-service teachers were recruited from the last cohort of final-year bachelor of education students at the University of Hong Kong. They were invited to engage in dialogues of enquiry, through which they recount their teaching encounters during their teaching practices. Emphasis would be put on two relevant pedagogical principles, including deliberation and reflexivity, which are of particular relevance to the case of Liberal Studies.
Findings
Challenges revealed the dispositions of conformist learning among the students, manifested in forms of misquoted information and the populist sentiments mirrored from mainstream media, which cost teachers extra efforts to facilitate inquiry-based learning. Adopting deliberation and reflexivity as pedagogical principles, student–teachers responded with attempts to reconnect daily life experiences to teaching, bringing back the social context of knowledge and seeking synergy between traditional and liberatory teaching methods.
Research limitations/implications
This study is drawn from a relatively small sample of pre-service teachers and may run the risk of over-generalization. Moreover, this study tends to neglect other factors such as classroom dynamics, school culture, colleagues’ rapport and students’ responses.
Originality/value
Given the novelty of Liberal Studies as a compulsory subject under the NSS curriculum and its specificity in Hong Kong education system, the amount of literature devoted to this area has been inadequate; among the available studies, the majority tend either to focus on the macro level, addressing the broader narratives of education policies and curriculum studies (e.g. Fung and Yip, 2010; Cheung and Leung, 1998) or to discuss the topic with exclusive reference to political transition and post-colonialism in the 1980s and 1990s (e.g. Morris and Chan, 1997). Studies on the micro level have generally paid little attention to the dynamics of Liberal Studies teaching, focusing instead on its relationships with other aspects such as private tutoring (Chan and Bray, 2014) and cultural representations of religion in Liberal Studies textbooks (Jackson and Han, 2016); pedagogical studies on the subject remain a minority.
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