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Article
Publication date: 2 July 2020

Natalia Silva and Cristobal Mena

The purpose of the instrument is to favour and strengthen, in a timely and relevant manner, the processes of design, planning, investment, execution and evaluation of various…

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Abstract

Purpose

The purpose of the instrument is to favour and strengthen, in a timely and relevant manner, the processes of design, planning, investment, execution and evaluation of various public and private initiatives in the territory, thereby strengthening the preventive, responsive and adaptive capacities of the communities, institutions and territory. The instrument allows the generation of a single single-community diagnosis, a definition of a baseline which leads to progress assessment at different levels and provides specific risk management recommendations to municipalities.

Design/methodology/approach

The definition of the purpose and design of this tool was the result of the work in a year by a group of national experts from the public, private, organised civil society and academia members of the National Platform for Disaster Risk Reduction. This initial stage has sought to capture the different sectoral visions with a multidimensional approach that considers the territorial differences cautioning that local governments are key actors to achieve risk reduction, and they are also the first respondents and responsible for managing their territory and community. In order to help local governments, to understand their situation, the experts’ group established that the assessment should consist of a guided self-diagnosis using a survey. The dimensions considered are as follows: governance, territorial planning, socio-economic and demographic conditions and climate change and natural resources. The four dimensions encompass in total 41 variables that are considered relevant for the disaster risk management discipline.

Findings

The rural to semiurban municipalities classified as medium or low development, according to the national standard, present a high-risk level in the dimension of territorial ordering. The municipalities that show a moderate to low dependence on the common municipal fund have a low risk in all the evaluated dimensions, related to greater financial autonomy and own or self-management of resources. The municipalities with low percentage of poverty by income are better evaluated in all the dimensions showing a low level of the Communal Underlying Risk Factors Index (CURFI). A high percentage of communes with a low level of the CURFI have low-urban growth in the last 15 years.

Research limitations/implications

One of the main difficulties was raising awareness amongst the mayors that the reduction of the underlying factors does not necessarily imply monetary investment, understanding the scarcity of local government resources. The important thing was to sensitise them that the diagnosis per se was already a result to manage risk in their community.

Practical implications

To be able to count for the first time in Chile with a methodology that allows diagnosing risk-based conditions and to target structural and non-structural measures aimed at reducing these factors in local governments. Additionally, it will be possible to monitor the reduction of the underlying risk factors (URF), for accompanying the work of the municipalities in terms of knowing if they have been able to implement the individualised recommendations that are provided.

Originality/value

The methodology was formulated by reviewing and considering the methodologies applied in different regions of the world, which generally coincide in the dimensions that group the main underlying factors of disaster risk. However, the numerical treatment of the variables obeys to novel statistical processing (multicriteria method), which provides robustness to the model and, therefore, to the results obtained.

Details

Disaster Prevention and Management: An International Journal, vol. 29 no. 5
Type: Research Article
ISSN: 0965-3562

Keywords

Article
Publication date: 20 November 2023

Elenise Martins Rocha, Diego Augusto de Jesus Pacheco, Natália Silvério, Cinthya Mônica da Silva Zanuzzi and Paulo Maurício Selig

Despite the significance of knowledge sharing for competitive advantage in networked businesses like franchising systems, there is a lack of comprehensive understanding regarding…

Abstract

Purpose

Despite the significance of knowledge sharing for competitive advantage in networked businesses like franchising systems, there is a lack of comprehensive understanding regarding the strategic value of knowledge sharing in the context of franchising. In particular, the specific contribution of information and communication technologies (ICTs) in facilitating interorganizational knowledge exchange among franchising members remains inadequately understood, particularly in emerging economies. Therefore, this study aims to explore the mechanisms involved in the knowledge-sharing process facilitated by a virtual learning environment (VLE) within franchising networks and examine the role of VLEs in facilitating knowledge.

Design/methodology/approach

This study uses a multiple-case study approach involving 24 franchisees and the franchisor within a Brazilian franchising network operating in the furniture market to examine the role played by a VLE.

Findings

The results of the study reveal that the introduction of a VLE has played a significant role in fostering enhancements in the knowledge-sharing process among the franchisor and franchisees in the network. Moreover, the results indicate that VLEs play a significant role in overcoming geographical obstacles, thereby enabling efficient knowledge sharing between franchisees and franchisors operating in extensive territorial contexts. Finally, findings indicate that intracommercial competition acts as a prominent barrier, leading to low levels of cooperation and knowledge-sharing intent among franchisees within the network.

Originality/value

This study contributes to the existing knowledge by enhancing the understanding of how ICTs can facilitate knowledge sharing in organizations operating within franchising systems. Furthermore, this paper advances the comprehension of the role of networking franchising configuration and governance in supporting organizational improvements. Additional actionable insights are provided.

Details

Journal of Business & Industrial Marketing, vol. 39 no. 2
Type: Research Article
ISSN: 0885-8624

Keywords

Abstract

Purpose

The purpose of this paper is to evaluate the chemical and functional composition of acerola, guava and cashew freeze-dried pomaces.

Design/methodology/approach

Fruit pomaces were obtained from the pulp juice industrial sector and submitted to freeze-drying. Samples were analysed for composition (macronutrients, micronutrients, moisture and ash), technological attributes (morphological, hygroscopicity, retention of oil and water and solubility), bioactive compounds (total phenolics, flavonoids, proanthocyanins, anthocyanins, carotenoids and ascorbic acid), antioxidant and antimicrobial properties. Total phenolics, brown pigments and antioxidant activity of thermally treated samples were evaluated. Results were presented as mean and standard deviation, and submitted to Shapiro–Wilk normality test, and ANOVA statistical significance follows by Tukey’s post hoc test (p<0.05). Also, Pearson correlation coefficients were used to test the relationship between selected parameters.

Findings

Guava pomace had the highest insoluble fibre (40.6 per cent), protein (13.8 per cent) and lipid (9.3 per cent) contents and acerola higher soluble fibre (14.2 per cent) and water and oil holding capacity (12 and 5.4 g/g, respectively). Cashew pomace had higher solubility (45.3 per cent) and hygroscopicity (11.2 per cent). Acerola pomace had the highest phenolic content (5,331.7 mg AGE/100 g), DPPH and oxygen radical absorbance capacity antioxidant activity (63.3 and 756.6 µmol TE/g). Despite of that none of extracts showed antibacterial activity. All pomaces presented good antioxidant activity retention after thermal treatments (> 70 per cent), which might be correlated to thermally induced brown pigments.

Originality/value

This investigation was motivated by the large amounts of pomaces produced by the fruit pulp and juice processing industries, which represents a waste of residual phytochemicals and cause potential environmental problems. Overall, it was demonstrated that freeze-dried acerola, guava and cashew pomaces are promising ingredients for multiple food applications.

Details

British Food Journal, vol. 122 no. 3
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 12 September 2016

Caterina Presi, Natalia Maehle and Ingeborg Astrid Kleppe

The purpose of this paper is to explore the brand selfie phenomenon on two different levels. On the level of consumer brand experiences, the focus is on how brand selfie practices…

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Abstract

Purpose

The purpose of this paper is to explore the brand selfie phenomenon on two different levels. On the level of consumer brand experiences, the focus is on how brand selfie practices add new features to brand experiences and consumer–brand relationships. On the level of marketplace brand image, the authors explore how consumers contribute to marketplace conversations by posting brand selfies in social media and how this practice shapes and changes brand image.

Design/methodology/approach

The researchers conducted an extensive search on different social media platforms to collect various types of brand selfies. The authors approach brand selfies as rich visual texts and their analysis comprises four key steps: descriptive analysis, response analysis, formal analysis and polytextual thematic analysis.

Findings

On the level of consumer brand experiences, the findings illuminate how different types of brand selfies extend the brand experience in space and time and transfer it into the hybrid space of the consumer-defined social networks. On the level of marketplace brand image, it is illustrated how brand selfies contribute to the process of co-creating brand meaning in the social media.

Originality/value

The study proposes a typology of brand selfie assemblages showing how consumers contribute to the visual production and consumption of brand meanings. The brand selfie is a unique material and expressive reality enabling us to theorise new perspectives on how consumers consume brands and how aggregates of brand selfie production and dissemination affect marketplace dynamics.

Details

European Journal of Marketing, vol. 50 no. 9/10
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 20 June 2022

Ruby-Alejandra Villamil, Natalia Escobar, Laura Natalia Romero, Ribka Huesa, Anny Valentina Plazas, Carina Gutiérrez and Gloria Elizabeth Robelto

This paper aims to study the use of pumpkin pulp and its by-products in food formulation. Pumpkins are important and useful in the food industry. However, only the pulp is used…

Abstract

Purpose

This paper aims to study the use of pumpkin pulp and its by-products in food formulation. Pumpkins are important and useful in the food industry. However, only the pulp is used, and the shell and seeds are wasted, which represents an important food waste.

Design/methodology/approach

A systematic review was performed by searching electronic databases relating to the physicochemical, textural and sensory effects of the pumpkin pulp and its by-products’ incorporation into foods. No human subjects were involved, and ethical approval was not required.

Findings

Pumpkin seeds and shell have been included in quite a variety of products. The primary effects on the physicochemical properties of bakery products, dairy products, beverages and snacks are the increase in energy, protein, iron, calcium, carotene content and textural properties (hardness, chewiness, snapping force and viscosity).

Research limitations/implications

Limitations comprise the heterogeneity of the studies included, which causes varied results.

Originality/value

It was evidenced that pumpkin is already included in food products, especially in bakery products. However, there are not many products where the shell and seeds are used. Therefore, it is a field to be explored, as these by-products have great potential both to enrich food products and to reduce food waste contributing to sustainability.

Details

Nutrition & Food Science , vol. 53 no. 2
Type: Research Article
ISSN: 0034-6659

Keywords

Article
Publication date: 2 February 2023

Natalia Szozda

The aim of the study presented in this paper is to investigate the interrelationships among technologies in retail, webrooming and showrooming purchase intentions and customer…

Abstract

Purpose

The aim of the study presented in this paper is to investigate the interrelationships among technologies in retail, webrooming and showrooming purchase intentions and customer experience.

Design/methodology/approach

The study was conducted in the fashion industry in three fashion groups: LPP, CCC and Inditex, which declare to use omnichannel solutions in their supply chains. The study focusses on 825 customers drawn from the emerging market in Poland. The research follows the partial least squares path model procedure.

Findings

Based on the study, it was concluded that out-store technologies are positively associated with omnichannel purchase intentions and also positively associated with cognitive and affective customer experience. This study proves that the boundary between traditional and online stores is beginning to blur, and thanks to new technologies, customers can experience traditional shopping resembling online shopping, and vice-versa.

Research limitations/implications

Although the results provide several major contributions to theory and implications for practitioners, the study still demonstrates some methodological constraints. More specifically, although the study employs a relatively large research sample of 825 shoppers, it still focusses only on a selected group of customers in three fashion groups, LPP, CCC and Inditex, and is limited to investigating a particular type of customer experience solely in the fashion industry.

Originality/value

The results of this study not only verify the theoretical concepts and assumptions of technologies supporting omnichannel retail but also offer a practical roadmap for creating omnichannel solutions providing the best customer experience.

Details

Journal of Fashion Marketing and Management: An International Journal, vol. 27 no. 5
Type: Research Article
ISSN: 1361-2026

Keywords

Article
Publication date: 22 September 2017

Juan Carlos Bustamante and Natalia Rubio

In a world where customer empowerment is continuously increasing and changing the service landscape, retailers must provide memorable shopping experiences to retain and attract…

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Abstract

Purpose

In a world where customer empowerment is continuously increasing and changing the service landscape, retailers must provide memorable shopping experiences to retain and attract new customers. When customers decide to go shopping in physical stores, they expect to enjoy their visit, experiencing cognitive, affective, social, and physical responses evoked by in-store stimuli. The purpose of this paper is to propose and validate a scale to measure in-store customer experience (ISCX).

Design/methodology/approach

This study’s theoretical review of customer experience (CX) demonstrates that a formative model provides the best structure for measuring the construct ISCX. Furthermore, the study follows the guidelines for rigorous construction of a formative scale, which include three main stages: generation of items, scale purification, and assessment of scale validity and reliability.

Findings

The results provide evidence that a formative third-order scale with a reflective second-order dimension (social experience) and three reflective first-order dimensions (cognitive, affective, and physical experience) has satisfactory psychometric properties. The findings also provide useful information on the effect of the ISCX scale on key performance variables such as satisfaction and loyalty to the store.

Originality/value

The ISCX scale proposed constitutes a useful multi-concept diagnostic tool for use by retailers to create fully experiential shopping environments with differential value for the customer. By providing a complete, robust, precise measure of CX in a retail environment, the scale gives researchers a structured way to examine the causes and consequences of CX in retail.

Details

Journal of Service Management, vol. 28 no. 5
Type: Research Article
ISSN: 1757-5818

Keywords

Article
Publication date: 28 February 2023

Natalia García-Fernández, Manuel Aenlle, Adrián Álvarez-Vázquez, Miguel Muniz-Calvente and Pelayo Fernández

The purpose of this study is to review the existing fatigue and vibration-based structural health monitoring techniques and highlight the advantages of combining both approaches.

Abstract

Purpose

The purpose of this study is to review the existing fatigue and vibration-based structural health monitoring techniques and highlight the advantages of combining both approaches.

Design/methodology/approach

Fatigue monitoring requires a fatigue model of the material, the stresses at specific points of the structure, a cycle counting technique and a fatigue damage criterion. Firstly, this paper reviews existing structural health monitoring (SHM) techniques, addresses their principal classifications and presents the main characteristics of each technique, with a particular emphasis on modal-based methodologies. Automated modal analysis, damage detection and localisation techniques are also reviewed. Fatigue monitoring is an SHM technique which evaluate the structural fatigue damage in real time. Stress estimation techniques and damage accumulation models based on the S-N field and the Miner rule are also reviewed in this paper.

Findings

A vast amount of research has been carried out in the field of SHM. The literature about fatigue calculation, fatigue testing, fatigue modelling and remaining fatigue life is also extensive. However, the number of publications related to monitor the fatigue process is scarce. A methodology to perform real-time structural fatigue monitoring, in both time and frequency domains, is presented.

Originality/value

Fatigue monitoring can be combined (applied simultaneously) with other vibration-based SHM techniques, which might significantly increase the reliability of the monitoring techniques.

Details

International Journal of Structural Integrity, vol. 14 no. 2
Type: Research Article
ISSN: 1757-9864

Keywords

Article
Publication date: 23 December 2021

Natalia Diniz-Maganini and Abdul A. Rasheed

When investors experience extreme uncertainty, they seek “safe havens” to reduce their risk, to limit their losses and to protect the value of their portfolios. The purpose of…

Abstract

Purpose

When investors experience extreme uncertainty, they seek “safe havens” to reduce their risk, to limit their losses and to protect the value of their portfolios. The purpose of this paper is to examine the safe-haven properties of Bitcoin compared to the stock market.

Design/methodology/approach

Based on intraday data, this study compares the price efficiencies of Bitcoin and Morgan Stanley Capital Index (MSCI) using Multifractal Detrended Fluctuation Analysis for the second half of 2020. This study then evaluates Bitcoin’s safe-haven property using Detrended Partial-Cross-Correlation Analysis (DPCCA).

Findings

This study finds that the price efficiency of Bitcoin is lower than that of MSCI. Further, Bitcoin was not a safe haven at any time for the MSCI index. The net cross-correlations between Bitcoin and MSCI are weak and they vary at different time scales.

Research limitations/implications

The behavior of market prices varies over time. Therefore, it is important to replicate this study for other time periods.

Social implications

The paper sheds light on the price behavior of Bitcoin during a period of instability. The results suggest that the construction of portfolios should differ based on the time horizons of the investors.

Originality/value

The authors compare Bitcoin against a global equity index instead of a specific country index or commodity. They also demonstrate the applicability of DPCCA in finance research.

Details

Studies in Economics and Finance, vol. 39 no. 3
Type: Research Article
ISSN: 1086-7376

Keywords

Article
Publication date: 26 February 2019

Natalia Velikova, Bonnie Canziani and Helena Williams

Wine is an important profit center for restaurants. The purpose of this paper is to address some of the challenges and opportunities at the nexus of wine and hospitality, with an…

Abstract

Purpose

Wine is an important profit center for restaurants. The purpose of this paper is to address some of the challenges and opportunities at the nexus of wine and hospitality, with an eye on relationship building between smaller wineries and dining establishments.

Design/methodology/approach

The paper is essay style with acknowledgments made to extant literature, as well as US industry-based intelligence.

Findings

Primary challenges facing small wineries trying to enter the restaurant market revolve around constraints imposed by the traditional distribution system mindset, as well as pricing issues affecting procurement and markup of wine for restaurant use, limited abilities to provide sufficient inventory and the lack of time and people resources. Counterpoint discussion reveals opportunities related to increased focus on experience-based wine sales in restaurants, the importance of the story and the value of co-branding.

Practical implications

Partnerships with restaurants can be a delicate yet desirable part of a small winery’s strategy. The key is to develop a mutually beneficial relationship, while fulfilling the objectives and missions of both winery and restaurant. When wineries and restaurants carve out the time and invest the people resources to successfully and purposefully co-brand, optimum symmetry is formed which leads to mutually valued dining and special gastronomic experiences for the winery/restaurant partners and their customers.

Originality/value

In a viewpoint format, the paper outlines and discusses the key elements of relationship building between small wineries and restaurants.

Details

International Journal of Wine Business Research, vol. 31 no. 1
Type: Research Article
ISSN: 1751-1062

Keywords

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