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The chapter focused on quality assurance and marketing of library services and products at the Midlands State University (MSU). The chapter's main objective was to identify the quality assurance mechanisms at the MSU Library. The major findings of the research were; the MSU library was practising quality assurance, staff was trained on the latest trends in the profession, the collection was multidisciplinary and in different forms, and that there were Information Communication Technologies (ICTs) used in enhancing service provision. The researcher recommended that the library needed to continuously train librarians on issues to do with quality, improve the infrastructure, introduce Research Data Management to enhance the Research Support Services and improve on the Information Literacy Skills training programmes. The author identified some areas for further research and the major one was that there is need for clarification on the concept of the 4th Industrial Revolution.

Purpose – The chapter reports on a national indigenous games research project and follows the socio-political construction of indigenous games as a sporting code and the post-colonial identity dynamics within South Africa.

Design/methodology/approach – Researchers from 11 tertiary institutions in South Africa collaborated to capture 536 ‘indigenous’ game and sporting activities from 170 communities. An inductive research approach informed an emic typology, with further analysis of the 20 most popular indigenous games (and their variations). This analysis demonstrated hegemonic gender and ethnic layering within the context of participation, as well as in the broader South African society. The institutionalisation of selected indigenous games by Sport and Recreation South Africa and the implementation thereof in the Siyadlala programme (community-based mass participation programme), afforded widespread participation to meet a human rights framework.

Findings – In accordance to the strategic outcomes of the national department, this initiative provided access to sport and recreation, especially for the previously ‘disadvantaged’ communities who experienced high levels of exclusion during the Apartheid years (1948–1994). This politically informed intervention followed a political agenda of national identity association in celebrating the African heritage and ‘unity through diversity’. Standardisation of rules and the re-invention of some games for local, national and international festivals along the line of competitive sport offered contradicting messages and practices.

Originality/value – The underlying discourses of post-colonial resistance, national identity formation and socio-political agendas are interrogated.

Higher education institutions around the world have increasingly come to see information and communication technology (ICT) as vital to the business of teaching and learning. Institutions invest a considerable amount of time and resources to erecting the appropriate institutional infrastructure, creating policy and practice, instituting strategy, training faculty, and building the capacity of technology staff. However, in under-resourced regions of the world, such as Africa, ICT, the availability and use of, has several challenges to overcome: a lack of institutional infrastructure, sufficient bandwidth, and limited capacity to employ ICT in the research process or the classroom. Universities report inadequate funding, poor management and infrastructure, resistance to change, inadequate training, and high costs associated with effective ICT use. Moreover, critiques of Western technopositivism surface misgivings related to the performance outcomes and appropriateness of ICT adoption in Africa. In this chapter, the author will explore the work of international organizations and regional and national research and education networks in the diffusion of ICT discourse, consider on-the-ground adoptions and innovation at universities in Nigeria, and reflect on the suitability and sustainability of technology adoption, all within an ICT for development (ICT4D) framework that lenses the evolution of technological applications in higher education. This chapter is significant in that it connects African higher education to ICT4D and frames the various discourses, policy landscapes and practice arenas, as they relate to international actors, continental initiatives, networks, universities, and faculty.

Informal associations are typical features of farm and non-farm ventures especially within rural communities. Owing to the informality of these associations, members of the groups usually evolve strategies to cope with different kinds of economic and social shocks such as the COVID-19 pandemic or unexpected economic recessions. Accordingly, entrepreneurship and non-farm business development in rural areas require massive finance input, which this group largely lacks owing to agrarian activities which is the main source of revenue. Therefore, to inform rural development policies, this chapter draws on the interrelationships that exist between finance options (including formal, informal and social networks) and small business development. Using the World Bank Living Standards Measurement Survey – Integrated Surveys on Agriculture (LSMS-ISA), the analytics identifies informal financing and social networks as leading alternatives to formal financing option in rural businesses. Therefore, we suggest that the government institutions recognise and formalise informal finance systems. This will not only aid access to government interventions and programmes, but foster collaborations with existing formal institutions and investors for sustainable rural business financing.

A study was done to document the standards that should be adhered to by library and information professionals in Zimbabwe to assure quality in service provision in order to meet the sustainable development goals. A literature review and web content analysis were done to unpack the various standards that all types of libraries should consider from library buildings, service provision, qualifications and accreditation of library and information science schools and professionals, and assessing the impact of libraries in the communities that they are serving. The findings review that there are international and national standards from various governing bodies that should be considered in library and information service provision. The author recommends the implementation of these standards in all the libraries to assure quality in library and information service provision.