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This case is to familiarise students with the peculiarities of managing people by focussing on human capital development (HCD). Through the case, students are exposed to the critical recruitment and retention issues faced by METAL STAR Limited Company (METAL STAR), which have a detrimental impact on their business operations. Through the novel use of the transformer-transactor-performer (TTP) profiling tool, students are able to recognise the importance of matching the right candidate to the right job as a solution for recruitment and retention issues. At the end of the case analysis and discussion, students would have a clear idea of the TTP Profiling tool and how to identify core elements needed for an effective and holistic recruitment-retention-separation strategy for a company. The knowledge gained is most valuable for the students as it can be applied to other companies having similar HCD issues.

Carina Yew is the General Manager of METAL STAR, a sheet metal fabrication company in Penang, Malaysia. After more than 28 years of operations, METAL STAR has been adopting the same human resources (HR) processes and has failed to keep up with the current HR trends. Yew has to decide the best way to lead her company in transforming the HCD strategy to enable smooth and profitable business growth.

The case is relevant for undergraduate, postgraduate or even executive students taking courses pertaining to HCD or human resource management.

CSS 6: Human resource management.

Teaching notes are available for educators only.

This paper aims to enable students craft a winning corporate strategy applicable for organizations in various contexts. The practical approach consists of conducting scenario planning based on internal and external environment analysis, identifying the winning factor, proposing an implementation strategy of entry and exit strategies, and future customers, and evaluating matching of business ethics and legality.

Wesley Chen, the executive director and group chief executive officer, has the ultimate challenge of leading his management team to operate from a sole proprietorship management style to a listed large company in the Malaysian Stock Exchange. He identified the gap in the need to craft a winning corporate strategy for business sustainability. The corporate strategy should address expansion of their service offerings and needs to be carefully crafted to suit TopSteel’s risk appetite and overall business strategy. The strategy must also consider the internal and external factors that TopSteel faced with, identify the core competency of TopSteel, build in strategic agility in the implementation plans to address the dynamic business landscape, and most importantly ensure the corporate strategy must be in compliance to ethical and legal standards. The case study documents the one year of transition of TopSteel’s operations with a strong focus on the strategic management process direction for a winning OEM+ model through the use of SWIM concept.

This case is suitable for undergraduate or postgraduate programs or even executive courses in strategic management.

Teaching Notes are available for educators only.

CSS 11: Strategy

The purpose of this paper is to investigate the corrosion of the heat‐affected zone (HAZ) and weld zone of austenitic stainless steels that have been welded using two different processes. The corrosion behavior is evaluated in synthetic seawater using the electrochemical polarization technique.

Welded and unwelded UNS S30403 specimens were welded by flux core arc, and gas tungsten arc welding (GTAW) techniques. The test equipment consisted of an electrochemical three‐electrode cell using synthetic seawater as the corrosive medium. The scan rate was 10 mV/s and the potential range was −500‐500 mV vs saturated calomel electrode. The pH for the synthetic seawater was around seven. The electrochemical tests were performed after 1, 2, 3, and, 11 weeks. The metal surface was characterized by examination using an inverted microscope and scanning electron microscopy.

The polarization measurements of the flux core arc welding‐HAZ showed a high corrosion susceptibility, while GTAW‐HAZ presented good corrosion performance.

With the application and correct interpretation of this electrochemical technique, designers, welding engineers, and manufactures can access important information and take correct decisions regarding welding processes to meet corrosion resistance requirements.

The methodology and approach of interpreting the polarization plots used in this research can be applied to study other welding techniques and different welded metals in specific corrosive media, which will be of value to the welding industry.

With over three billion years of existence of the world, researchers have seen the need to turn to nature to solve most of the problems faced in not only construction industry but in other industries. The principles of biomimicry are natural laws that has helped nature maintain its self-regenerating status over this long period of time of the world’s existence. This study investigates the areas of construction projects to which biomimicry principles can be applied with a view to enhance the delivery of sustainable projects.

The study adopted the use of quantitative approach, and well-structured questionnaires were administered to professionals in the construction industry who are responsible for the design, construction and maintenance of buildings. A total of 243 answered questionnaires were analysed for this study. The variables were analysed using both descriptive analysis and further grouped into components by using factor analysis.

Data analysis for this study revealed that the principles of biomimicry can be applied to all the stages of building projects development and operations; this implies that the principles of biomimicry can be adopted at both pre-construction (design) and construction phases of developmental projects.

This study was limited to Nigeria, but the findings can be generalized for construction industry across the globe.

The study identified design stage of work, tiling and painting as the foremost aspects of construction projects where biomimicry principles are applicable. Furthermore, biomimicry principles are applicable to four major areas of construction, namely, early construction stage, finishing and services stage, foundation and frame stage and project planning stage.

Tapered steel sections are widely used in house building design due to their structural efficiency and aesthetic appearance. Due to the practical usage of web tapering specifications in the metal building industry, fabrication and material expenses are analyzed to achieve geometric and economic productivity. The purpose of this study is to investigate the effectiveness of utilizing web profiles with openings in reducing the weight of steel beams.

In this paper, the nonlinear analysis of the bending behavior of a tapered steel section with an opening was studied by finite element analysis. The results were then compared with those of the tapered steel section without an opening in terms of displacement and yield moment.

The bending capacity of a tapered steel section was analyzed using finite element analysis. Results showed that the tapered steel section without openings had a higher bending capacity compared to the section with various sizes of web openings. The results also showed that decreasing the number of openings would increase the bending capacity, whereas increasing the size of the opening would decrease it. The difference in the yield moment between the tapered steel section with and without openings was only 15.818%. A total of 60 nonlinear analyses were conducted to investigate the effect of the number and size of web openings, flange thickness and web thickness on the bending behavior. However, this study showed that web opening with octagon shape and 0.6D size of web opening, where D is the depth of section, showed the best section in terms of yield moment and volume reduction compared to other opening size and shape.

It is also found that tapered steel section has better moment resistance in thicker flange and web. The study is valuable for engineers and designers who work with steel structures and need to optimize the performance of tapered steel sections with web openings.

This paper aims to present a general review of the circumstances of America and Japan's rapid corporate, economic and industrial development in the twentieth century.

The approach considered and evaluated how the circumstances of America and Japan's growth might apply to China and India, two of the fastest growing economies of the twenty‐first century.

The findings suggest that both America and Japan might be considered exceptional cases and, as such, neither one might be regarded as a good model for emulation. However, the circumstances of Japan's rapid growth appear closer to those of contemporary China and India and on that basis the authors suggest that Japan might be a better model for emulation.

The American model is too novel and unlikely to be imitated, replicated or repeated whereas Japan's high population density, agrarian origins, state assisted and administered development, adaptation and hybridization of local and imported methods and technologies, kinship, pseudo‐kinship and locality based business groupings, and rapid, come‐from‐behind charge toward industrialization, urbanization and international emergence, all suggest that Japan offers a more relevant and useful development model.

Outsourcing, or contract manufacturing, is becoming an increasingly popular alternative to in‐house production. It has wide implications for the firm. Since logistics is evolving to include inbound material movements, it stands to play a central role in this trend. Outsourcing arrangements require inventory, timing, storage, transportation and other decisions pertaining to the facets of flow control. Outsourcing, why it is used, and why logistics plays a logical role in it, are examined, some key managerial issues and concerns that outsourcing presents to the firm and to logistics are provided.

Lean manufacturing (LM) is prevalent in the manufacturing industry; thus, focusing on fast and accurate lean tool implementation is the new paradigm in manufacturing. Value stream mapping (VSM) is one of the many LM tools. It is understood that combining LM implementation with VSM tools can generate better outcomes. This paper aims to develop an expert system for optimal sequencing of VSM tools for lean implementation.

A proposed artificial neural network (ANN) model is based on the analytic network process (ANP) devised for this study. It will facilitate the selection of VSM tools in an optimal sequence.

Considering different types of wastes and their level of occurrence, organizations need a set of specific tools that will be effective in the elimination of these wastes. The developed ANP model computes a level of interrelation between wastes and VSM tools. The ANN is designed and trained by data obtained from numerous case studies, so it can predict the accurate sequence of VSM tools for any new case data set.

The design and use of the ANN model provide an integrated result of both empirical and practical cases, which is more accurate because all viable aspects are then considered. The proposed modeling approach is validated through implementation in an automobile manufacturing company. It has resulted in benefits, namely, reduction in bias, time required, effort required and complexity of the decision process. More importantly, according to all performance criteria and subcriteria, the main goal of this research was satisfied by increasing the accuracy of selecting the appropriate VSM tools and their optimal sequence for lean implementation.

We document the relationship between size, the presence of a full-time accountant, strategy, and the adoption of management control systems (MCSs) in small- and medium-sized Canadian manufacturing enterprises (SMEs).

Using survey results from 247 Canadian SMEs, we use partial least squares to holistically test our model and also present data for each MCS.

We find that the presence of a professional accountant is strongly associated with the adoption of MCSs and is a significant explanatory variable more often than either size or strategy.

While the impact of organization and strategy has been extensively studied within large organizations, we investigate these relationships within SMEs. Additionally, we investigate the impact of having a full-time accountant, a constraint unique to SMEs due to their limited resources.

Limitations include the fact that we likely have a significant survivor bias as the average age of our sample firms was 30 years. Our analysis of nonresponse bias does not allow us to conclude that such a bias did not exist. Also, it is possible that some respondents believed they had a certain MCS when others might think they did not.

This study will be of interest to owners/managers of manufacturing SMEs, their advisors, and economic development agencies. Our study also has implications for accounting education as most students will work for SMEs.

Few studies have documented the MCSs adopted by North American SMEs, and none have considered the impact of the presence of a full-time accountant.