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1 – 10 of 81
Article
Publication date: 28 November 2023

Yi-Cheng Chen and Yen-Liang Chen

In this “Info-plosion” era, recommendation systems (or recommenders) play a significant role in finding interesting items in the surge of online digital activity and e-commerce…

Abstract

Purpose

In this “Info-plosion” era, recommendation systems (or recommenders) play a significant role in finding interesting items in the surge of online digital activity and e-commerce. The purpose of this paper is to model users' preference evolution to recommend potential items which users may be interested in.

Design/methodology/approach

A novel recommendation system, namely evolution-learning recommendation (ELR), is developed to precisely predict user interest for making recommendations. Differing from prior related methods, the authors integrate the matrix factorization (MF) and recurrent neural network (RNN) to effectively describe the variation of user preferences over time.

Findings

A novel cumulative factorization technique is proposed to efficiently decompose a rating matrix for discovering latent user preferences. Compared to traditional MF-based methods, the cumulative MF could reduce the utilization of computation resources. Furthermore, the authors depict the significance of long- and short-term effects in the memory cell of RNN for evolution patterns. With the context awareness, a learning model, V-LSTM, is developed to dynamically capture the evolution pattern of user interests. By using a well-trained learning model, the authors predict future user preferences and recommend related items.

Originality/value

Based on the relations among users and items for recommendation, the authors introduce a novel concept, virtual communication, to effectively learn and estimate the correlation among users and items. By incorporating the discovered latent features of users and items in an evolved manner, the proposed ELR model could promote “right” things to “right” users at the “right” time. In addition, several extensive experiments are performed on real datasets and are discussed. Empirical results show that ELR significantly outperforms the prior recommendation models. The proposed ELR exhibits great generalization and robustness in real datasets, including e-commerce, industrial retail and streaming service, with all discussed metrics.

Details

Industrial Management & Data Systems, vol. 124 no. 1
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 20 September 2023

Hei-Chia Wang, Army Justitia and Ching-Wen Wang

The explosion of data due to the sophistication of information and communication technology makes it simple for prospective tourists to learn about previous hotel guests'…

Abstract

Purpose

The explosion of data due to the sophistication of information and communication technology makes it simple for prospective tourists to learn about previous hotel guests' experiences. They prioritize the rating score when selecting a hotel. However, rating scores are less reliable for suggesting a personalized preference for each aspect, especially when they are in a limited number. This study aims to recommend ratings and personalized preference hotels using cross-domain and aspect-based features.

Design/methodology/approach

We propose an aspect-based cross-domain personalized recommendation (AsCDPR), a novel framework for rating prediction and personalized customer preference recommendations. We incorporate a cross-domain personalized approach and aspect-based features of items from the review text. We extracted aspect-based feature vectors from two domains using bidirectional long short-term memory and then mapped them by a multilayer perceptron (MLP). The cross-domain recommendation module trains MLP to analyze sentiment and predict item ratings and the polarities of the aspect based on user preferences.

Findings

Expanded by its synonyms, aspect-based features significantly improve the performance of sentiment analysis on accuracy and the F1-score matrix. With relatively low mean absolute error and root mean square error values, AsCDPR outperforms matrix factorization, collaborative matrix factorization, EMCDPR and Personalized transfer of user preferences for cross-domain recommendation. These values are 1.3657 and 1.6682, respectively.

Research limitation/implications

This study assists users in recommending hotels based on their priority preferences. Users do not need to read other people's reviews to capture the key aspects of items. This model could enhance system reliability in the hospitality industry by providing personalized recommendations.

Originality/value

This study introduces a new approach that embeds aspect-based features of items in a cross-domain personalized recommendation. AsCDPR predicts ratings and provides recommendations based on priority aspects of each user's preferences.

Article
Publication date: 31 March 2023

Duen-Ren Liu, Yang Huang, Jhen-Jie Jhao and Shin-Jye Lee

Online news websites provide huge amounts of timely news, bringing the challenge of recommending personalized news articles. Generative adversarial networks (GAN) based on…

Abstract

Purpose

Online news websites provide huge amounts of timely news, bringing the challenge of recommending personalized news articles. Generative adversarial networks (GAN) based on collaborative filtering (CFGAN) can achieve effective recommendation quality. However, CFGAN ignores item contents, which contain more latent preference features than just user ratings. It is important to consider both ratings and item contents in making preference predictions. This study aims to improve news recommendation by proposing a GAN-based news recommendation model considering both ratings (implicit feedback) and the latent features of news content.

Design/methodology/approach

The collaborative topic modeling (CTM) can improve user preference prediction by combining matrix factorization (MF) with latent topics of item content derived from latent topic modeling. This study proposes a novel hybrid news recommendation model, Hybrid-CFGAN, which modifies the architecture of the CFGAN model with enhanced preference learning from the CTM. The proposed Hybrid-CFGAN model contains parallel neural networks – original rating-based preference learning and CTM-based preference learning, which consider both ratings and news content with user preferences derived from the CTM model. A tunable parameter is used to adjust the weights of the two preference learnings, while concatenating the preference outputs of the two parallel neural networks.

Findings

This study uses the dataset collected from an online news website, NiusNews, to conduct an experimental evaluation. The results show that the proposed Hybrid-CFGAN model can achieve better performance than the state-of-the-art GAN-based recommendation methods. The proposed novel Hybrid-CFGAN model can enhance existing GAN-based recommendation and increase the performance of preference predictions on textual content such as news articles.

Originality/value

As the existing CFGAN model does not consider content information and solely relies on history logs, it may not be effective in recommending news articles. Our proposed Hybrid-CFGAN model modified the architecture of the CFGAN generator by adding a parallel neural network to gain the relevant information from news content and user preferences derived from the CTM model. The novel idea of adjusting the preference learning from two parallel neural networks – original rating-based preference learning and CTM-based preference learning – contributes to improve the recommendation quality of the proposed model by considering both ratings and latent preferences derived from item contents. The proposed novel recommendation model can improve news recommendation, thereby increasing the commercial value of news media platforms.

Details

Data Technologies and Applications, vol. 58 no. 1
Type: Research Article
ISSN: 2514-9288

Keywords

Article
Publication date: 16 March 2023

Yishan Liu, Wenming Cao and Guitao Cao

Session-based recommendation aims to predict the user's next preference based on the user's recent activities. Although most existing studies consider the global characteristics…

Abstract

Purpose

Session-based recommendation aims to predict the user's next preference based on the user's recent activities. Although most existing studies consider the global characteristics of items, they only learn the global characteristics of items based on a single connection relationship, which cannot fully capture the complex transformation relationship between items. We believe that multiple relationships between items in learning sessions can improve the performance of session recommendation tasks and the scalability of recommendation models. At the same time, high-quality global features of the item help to explore the potential common preferences of users.

Design/methodology/approach

This work proposes a session-based recommendation method with a multi-relation global context–enhanced network to capture this global transition relationship. Specifically, we construct a multi-relation global item graph based on a group of sessions, use a graded attention mechanism to learn different types of connection relations independently and obtain the global feature of the item according to the multi-relation weight.

Findings

We did related experiments on three benchmark datasets. The experimental results show that our proposed model is superior to the existing state-of-the-art methods, which verifies the effectiveness of our model.

Originality/value

First, we construct a multi-relation global item graph to learn the complex transition relations of the global context of the item and effectively mine the potential association of items between different sessions. Second, our model effectively improves the scalability of the model by obtaining high-quality item global features and enables some previously unconsidered items to make it onto the candidate list.

Details

Data Technologies and Applications, vol. 57 no. 4
Type: Research Article
ISSN: 2514-9288

Keywords

Article
Publication date: 2 August 2023

Qinglong Li, Dongsoo Jang, Dongeon Kim and Jaekyeong Kim

Textual information about restaurants, such as online reviews and food categories, is essential for consumer purchase decisions. However, previous restaurant recommendation…

Abstract

Purpose

Textual information about restaurants, such as online reviews and food categories, is essential for consumer purchase decisions. However, previous restaurant recommendation studies have failed to use textual information containing essential information for predicting consumer preferences effectively. This study aims to propose a novel restaurant recommendation model to effectively estimate the assessment behaviors of consumers for multiple restaurant attributes.

Design/methodology/approach

The authors collected 1,206,587 reviews from 25,369 consumers of 46,613 restaurants from Yelp.com. Using these data, the authors generated a consumer preference vector by combining consumer identity and online consumer reviews. Thereafter, the authors combined the restaurant identity and food categories to generate a restaurant information vector. Finally, the nonlinear interaction between the consumer preference and restaurant information vectors was learned by considering the restaurant attribute vector.

Findings

This study found that the proposed recommendation model exhibited excellent performance compared with state-of-the-art models, suggesting that combining various textual information on consumers and restaurants is a fundamental factor in determining consumer preference predictions.

Originality/value

To the best of the authors’ knowledge, this is the first study to develop a personalized restaurant recommendation model using textual information from real-world online restaurant platforms. This study also presents deep learning mechanisms that outperform the recommendation performance of state-of-the-art models. The results of this study can reduce the cost of exploring consumers and support effective purchasing decisions.

研究目的

关于餐厅的文本信息, 如在线评论和食品分类, 对于消费者的购买决策产生至关重要。然而, 先前的餐厅推荐研究未能有效利这些文本信息去预测消费者喜好。本研究提出了一种新颖的餐厅推荐模型, 以有效估计消费者对多个餐厅属性的评估行为。

研究方法

我们从 Yelp.com 收集了来自25,369名消费者对 46,613 家餐厅的 1,206,587 条评论。利用这些数据, 我们通过结合消费者身份和在线消费者评论生成了消费者偏好向量。然后, 我们结合了餐厅身份和食品分类来生成餐厅信息向量。最后, 考虑到餐厅属性向量, 本研究调查了消费者偏好和餐厅信息向量之间的非线性交互关系。

研究发现

我们发现, 所提出的推荐模型相比于之前最先进的模型表现出更优秀的性能, 这表明结合消费者和餐厅的各种文本信息是预测消费者喜好的基本因素。

研究创新/价值

据我们所知, 这是第一项利用来自真实在线餐厅平台的文本信息开发个性化餐厅推荐模型的研究。本研究还提出了胜过最先进模型的深度学习机制。本研究的结果可以降低探索消费者行为的成本并支持有效的购买决策。

Article
Publication date: 21 August 2023

Gleb Glukhov, Ivan Derevitskii, Oksana Severiukhina and Klavdiya Bochenina

Using the data set about the restaurants from different countries and their customer's feedback, the purpose of this paper is to address the following issues: in the restaurant…

Abstract

Purpose

Using the data set about the restaurants from different countries and their customer's feedback, the purpose of this paper is to address the following issues: in the restaurant industry, how have user behavior and preferences changed during the COVID-19 restrictions period, how did these changes influence the performance of recommendation algorithms and which methods can be proposed to improve the quality of restaurant recommendations in a lockdown scenario.

Design/methodology/approach

To assess changes in user behavior and preferences, quantitative and qualitative data analysis was performed to assess the changes in user behavior and preferences. The authors compared the situation before and during the COVID-19 restrictions period. To evaluate the performance of restaurant recommendation systems in a non-stationary setting, the authors tested state-of-the-art collaborative filtering algorithms. This study proposes and investigates a filtering-based approach to improve the quality of recommendation algorithms for a lockdown scenario.

Findings

This study revealed that during the COVID-19 restrictions period, the average rating values and the number of reviews have changed. The experimental study confirmed that: the performance of all state-of-the-art recommender systems for the restaurant industry has significantly degraded during the COVID-19 restrictions period; and the accuracy and the stability of restaurant recommendations in non-stationary settings may be improved using the sliding window and post-filtering methods.

Practical implications

The authors propose two novel methods: the sliding window and closed restaurants post-filtering method based on the CatBoost classification model. These methods can be applied to classical collaborative recommender algorithms and increase the value of metrics under non-stationary conditions. These methods can be helpful for developers of recommender systems and massive aggregators of restaurants and hotels. Thus, it benefits both the app end-user and business owners because users honestly rate restaurants when they receive good recommendations and do not downgrade because of external factors.

Originality/value

To the best of the authors’ knowledge, this paper provides the first extensive and multifaceted experimental study of the impact of COVID-19 restrictions on the effectiveness of restaurant recommendation systems in different countries. Two novel methods to tackle restaurant recommendations' performance degradation are proposed and validated.

研究目的

利用关于不同国家餐厅及其顾客反馈的数据, 我们探索了以下问题:(i) 在餐饮行业, 用户行为和偏好在COVID-19限制期间如何改变, (ii) 这些变化如何影响推荐算法的性能, 以及 (iii) 可以提出哪些方法来改进封锁情景下的餐厅推荐质量。

研究方法

为了评估用户行为和偏好的变化, 本研究进行了定量和定性数据分析, 对比了COVID-19限制期前后的情况。为了评估非稳态环境中餐厅推荐系统的性能, 我们测试了最先进的协同过滤算法。我们提出并研究了一种基于过滤的方法, 以提高封锁情景下推荐算法的质量。

研究发现

研究发现, 在COVID-19限制期间, 平均评分和评论数量发生了变化。实验研究证实:(i) 在COVID-19限制期间, 所有最先进的餐厅行业推荐系统的性能显著下降; (ii) 使用滑动窗口和后过滤方法可以改进非稳态环境下餐厅推荐的准确性和稳定性。

实践意义

我们提出了两种新方法:基于CatBoost分类模型的关闭餐厅后过滤和滑动窗口方法。这些方法可以应用于经典的协同过滤推荐算法, 并在非稳态条件下提高指标值。这些方法对于推荐系统的开发者和大规模餐厅和酒店聚合平台都有帮助。因此, 这对于应用的最终用户和企业主都有好处, 因为当用户得到良好的推荐时, 他们会诚实地对餐厅进行评价, 而不会因为外部因素降低评分。

研究创新

本文首次提供了COVID-19限制对不同国家餐厅推荐系统有效性影响的广泛多方面的实验研究, 并提出和验证了两种解决餐厅推荐性能下降问题的新方法。

Article
Publication date: 28 February 2023

V. Senthil Kumaran and R. Latha

The purpose of this paper is to provide adaptive access to learning resources in the digital library.

Abstract

Purpose

The purpose of this paper is to provide adaptive access to learning resources in the digital library.

Design/methodology/approach

A novel method using ontology-based multi-attribute collaborative filtering is proposed. Digital libraries are those which are fully automated and all resources are in digital form and access to the information available is provided to a remote user as well as a conventional user electronically. To satisfy users' information needs, a humongous amount of newly created information is published electronically in digital libraries. While search applications are improving, it is still difficult for the majority of users to find relevant information. For better service, the framework should also be able to adapt queries to search domains and target learners.

Findings

This paper improves the accuracy and efficiency of predicting and recommending personalized learning resources in digital libraries. To facilitate a personalized digital learning environment, the authors propose a novel method using ontology-supported collaborative filtering (CF) recommendation system. The objective is to provide adaptive access to learning resources in the digital library. The proposed model is based on user-based CF which suggests learning resources for students based on their course registration, preferences for topics and digital libraries. Using ontological framework knowledge for semantic similarity and considering multiple attributes apart from learners' preferences for the learning resources improve the accuracy of the proposed model.

Research limitations/implications

The results of this work majorly rely on the developed ontology. More experiments are to be conducted with other domain ontologies.

Practical implications

The proposed approach is integrated into Nucleus, a Learning Management System (https://nucleus.amcspsgtech.in). The results are of interest to learners, academicians, researchers and developers of digital libraries. This work also provides insights into the ontology for e-learning to improve personalized learning environments.

Originality/value

This paper computes learner similarity and learning resources similarity based on ontological knowledge, feedback and ratings on the learning resources. The predictions for the target learner are calculated and top N learning resources are generated by the recommendation engine using CF.

Article
Publication date: 6 February 2024

Junyi Chen, Buqing Cao, Zhenlian Peng, Ziming Xie, Shanpeng Liu and Qian Peng

With the increasing number of mobile applications, efficiently recommending mobile applications to users has become a challenging problem. Although existing mobile application…

Abstract

Purpose

With the increasing number of mobile applications, efficiently recommending mobile applications to users has become a challenging problem. Although existing mobile application recommendation approaches based on user attributes and behaviors have achieved notable effectiveness, they overlook the diffusion patterns and interdependencies of topic-specific mobile applications among user groups. mobile applications among user groups. This paper aims to capture the diffusion patterns and interdependencies of mobile applications among user groups. To achieve this, a topic-aware neural network-based mobile application recommendation method, referred to as TN-MR, is proposed.

Design/methodology/approach

In this method, first, the user representations are enhanced by introducing a topic-aware attention layer, which captures both the topic context and the diffusion history context. Second, it exploits a time-decay mechanism to simulate changes in user interest. Multitopic user representations are aggregated by the time decay module to output the user representations of cascading representations under multiple topics. Finally, user scores that are likely to download the mobile application are predicted and ranked.

Findings

Experimental comparisons and analyses were conducted on the actual 360App data set, and the results demonstrate that the effectiveness of mobile application recommendations can be significantly improved by using TN-MR.

Originality/value

In this paper, the authors propose a mobile application recommendation method based on topic-aware attention networks. By capturing the diffusion patterns and dependencies of mobile applications, it effectively assists users in selecting their applications of interest from thousands of options, significantly improving the accuracy of mobile application recommendations.

Details

International Journal of Web Information Systems, vol. 20 no. 2
Type: Research Article
ISSN: 1744-0084

Keywords

Article
Publication date: 30 May 2023

Carla Bonato Marcolin, Eduardo Henrique Diniz, João Luiz Becker and Henrique Pontes Gonçalves de Oliveira

In a context where human–machine interaction is growing, understanding the limits between automated and human-based methods may leverage qualitative research. This paper aims to…

Abstract

Purpose

In a context where human–machine interaction is growing, understanding the limits between automated and human-based methods may leverage qualitative research. This paper aims to compare human and machine analyses, highlighting the challenges and opportunities of both approaches.

Design/methodology/approach

This study applied qualitative secondary analysis (QSA) with machine learning-based text mining on qualitative data from 25 interviews previously analyzed with traditional qualitative content analysis.

Findings

By analyzing both techniques' strengths and weaknesses, this study complements the results from the original research work. The previous human model failed to point to a particular aspect of the case, while the machine analysis did not recognize the sequence of time in the interviewee's discourse.

Originality/value

This study demonstrates that combining content analysis with text mining techniques improves the quality of the research output. Researchers may, therefore, better handle biases from humans and machines in traditional qualitative and quantitative research.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 18 no. 2
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 14 October 2022

Minghuan Shou, Xueqi Bao and Jie Yu

Online reviews are regarded as a source of information for decision-making because of the abundance and ready availability of information. Whereas, the sheer volume of online…

504

Abstract

Purpose

Online reviews are regarded as a source of information for decision-making because of the abundance and ready availability of information. Whereas, the sheer volume of online reviews makes it hard for consumers, especially the older adults who perceive more difficulties in reading reviews and obtaining information compared to younger adults, to locate the useful ones. The main objective of this study is to propose an effective method to locate valuable reviews of mobile phones for older adults. Besides, the authors also want to explore what characteristics of the technology older adults prefer. This will benefit both e-retailers and e-commerce platforms.

Design/methodology/approach

After collecting online reviews related to mobile phones designed for older adults from a popular Chinese e-commerce platform (JD Mall), topic modeling, term frequency-inverse document frequency (TF-IDF), and linguistic inquiry and word count (LIWC) methods were applied to extract latent topics and uncover potential dimensions that consumers frequently referred to in their reviews. According to consumers' attitudes towards different popular topics, seven machine learning models were employed to predict the usefulness and popularity of online reviews due to their excellent performance in prediction. To improve the performance, a weighted model based on the two best-performing models was built and evaluated.

Findings

Based on the TF-IDF, topic modeling, and LIWC methods, the authors find that older adults are more interested in the exterior, sound, and communication functions of mobile phones. Besides, the weighted model (Random Forest: Decision Tree = 2:1) is the best model for predicting the online review popularity, while random forest performs best in predicting the perceived usefulness of online reviews.

Practical implications

This study’s findings can help e-commerce platforms and merchants identify the needs of the targeted consumers, predict reviews that will get more attention, and provide some early responses to some questions.

Originality/value

The results propose that older adults pay more attention to the mobile phones' exterior, sound, and communication function, guiding future research. Besides, this paper also enriches the current studies related to making predictions based on the information contained in the online reviews.

Details

Information Technology & People, vol. 36 no. 7
Type: Research Article
ISSN: 0959-3845

Keywords

1 – 10 of 81