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Knowledge-sharing (KS) for preventing identity theft has become a major challenge for organisations. The purpose of this paper is to fill a gap in the literature by investigating barriers to effective KS in preventing identity theft in online retail organisations.

A framework was proposed based on a reconceptualisation and extension of the KS enablers framework (Chong et al., 2011). A qualitative case study research method was used for the data collection. In total, 34 semi-structured interviews were conducted in three online retail organisations in the UK.

The findings suggest that the major barriers to effective KS for preventing identify theft in online retail organisations are: lack of leadership support; lack of employee willingness to share knowledge; lack of employee awareness of KS; inadequate learning opportunities; lack of trust in colleagues; insufficient information-sourcing opportunities and information and communications technology infrastructure; a weak KS culture; lack of feedback on performance; and lack of job rotation.

The research provides solutions for removing existing barriers to KS in preventing identity theft. This is important to reduce the number of cases of identity theft in the UK.

This research extends knowledge of KS in a new context: preventing identity theft in online retail organisations. The proposed framework extends the KS enablers framework by identifying major barriers to KS in the context of preventing identity theft.

This study aims to examine the individual and contextual predictors of managerial attitudes toward employees with chronic depression (EwCD) in the hospitality and tourism field, the relationship between managerial attitudes toward EwCD and levels of organizational citizenship behavior, and the mediating role of personality in this relationship.

Empirical data were collected through an online survey of 305 managers working in the hospitality and tourism industry in the USA. SmartPLS 3 software was used to conduct a partial least squares-structural equation modeling analysis.

Organizational and individual characteristics of managers, such as pressure to be productive in the workplace, previous experience with depression, levels of anxiety and personality characteristics, are strong predictors of attitudes toward employees with depression. Personality mediates the effect of managers’ attitudes toward organizational citizenship behavior.

The study provided support that managers who have experienced depression are more understanding of the needs of EwCD and, consequently, can reduce related stigma in the workplace. Likewise, open and agreeable managers who do not feel the constant pressure to showcase high performance and who score low on anxiety and high on organizational citizenship behavior can create a safe working environment free from prejudice and discrimination toward EwCD.

Examining depression in the hospitality and tourism industry becomes even more critical as mental health issues are increasing in the workplace. This research contributes to the hospitality and tourism literature, which seldom investigates managerial perspectives of mental illness and sheds light on the desirable managerial personality traits necessary for creating an inclusive workplace.

Technology sector is the pivotal element for innovation and economic development of any country. Hence, the present article explores past researches looking into challenges faced by immigrant women entrepreneurs in technology sector and their corresponding response strategies.

This study employs a systematic literature review (SLR) technique to collate all the relevant literature looking into the challenges and strategies from immigrant women entrepreneur's perspective and provide a comprehensive picture. Overall, 49 research articles are included in this SLR.

Findings indicate that immigrant status further escalates the human, financial and network disadvantages faced by women who want to start a technology-based venture.

This paper contributes to the literature by categorizing the barriers and strategies on a 3 × 2 matrix reflecting the origins of the barrier or strategy (taking place at the individual, firm or institutional level) versus the type of the barrier or strategy (arising from being an immigrant woman and being a woman in the technology sector). After underlining the dearth of studies in the literature about the complex phenomenon of immigrant WEs in the technology sector, the paper points out several neglected themes for future research.

The purpose of this paper is to present a new research paradigm that can assist in preventing unethical behavior from strengthening its grip on the global economy.

The paper discusses examples of corrupt acts, which affect companies' competitive positions in the global economy. The examples draw upon media reports of unethical behavior in Swedish companies and observations made when conducting field studies in Russia and the Ukraine.

This paper identifies what is to be observed and analyzed at close range in companies with regard to corrupt acts. Furthermore, this paper highlights unethical behavior manifested in reward cultures and earnings manipulation in Western companies, which are problems that threaten fair competition.

The paper highlights critical areas of investigation with regard to studies of corruption and other forms of unethical behavior which have a detrimental effect on the development of the global market.

The purpose of this paper is to stress the importance of including visible minority librarians in the process of succession planning in academic libraries. In Canada visible minorities is the accepted term used for librarians of color. This paper identifies the challenges faced by these librarians in putting their names forward for administrative/leadership positions and proposes ideas on how to include these librarians in the succession planning processes so the leadership/administrative pool can also reflect the multicultural student demographics.

This paper is an extensive study of the literature on succession planning and visible minority or ethnic librarians in the academic libraries. Literature shows that the senior administration of academic libraries does not reflect the population demographic it serves.

This paper shows that visible minority librarians are not proactively found, recruited, retained. They are certainly not being included in succession planning processes. It suggests that academic libraries follow certain processes and strategies to include these librarians in their succession planning.

The paper focusses widely on North American visible minorities, but this information is applicable to any community with visible minorities.

Libraries can start thinking about creating strategies for including visible minority libraries in their succession planning processes.

This paper addresses a gap in the literature. Literature review showed that there are no papers that speak to the importance of including minority librarians in the succession planning processes.

This study aims to expose the challenges associated with theory development and its implementation, as it relates to services marketing and hospitality management. The author summarizes the literature, creates a conceptual model and proposes directions to bridge the theory–practice divide.

The author synthesizes and extends the literatures of services marketing, general marketing and hospitality management through a systematic literature review. A conceptual model is created to illustrate the challenges related to theory development and implementation.

Four types of theory challenges and three contemporary practical challenges are presented. The challenges for theory development include a communications gap, difficulties in applying universal theories into idiosyncratic organizations, researchers disconnected from practice and practitioners disconnected from research. Contemporary practical concerns include: human resource constraints, customer behavior and misbehavior and the organizational and business environment.

Managers can bring contemporary business challenges to the forefront by collaborating and writing with scholars. Similarly, keeping abreast of the latest advances in customer service, applying best practices in human resource management, educating and cocreating with customers are among several recommendations proposed to managers and marketers. Internal and external scanning can assure that managers engage in efforts to reduce barriers to implementation and improve services in their organizations.

Despite the decades-long study of customer service, organizations still struggle to deliver exceptional service. This study informs scholars on developing and communicating theories and managers on how to better access and interpret the latest research. In order for research to be successfully generated and implemented, scholars can engage in efforts aimed at joint (researchers and managers) idea generation, publication in multiple outlets, sampling that resembles real life, adoption of contingency theories and reconsidering journal editorial and institutional policies.

Examines relationships between the role of elementary school principals in teacher in‐service activities and: what principals acquire in administrator in‐service training; and what principals do in regard to teacher follow‐up activities in the classrooms. Using interview and observation techniques, relationships are found which reflect successful efforts extended towards school improvement.

The purpose of this paper is to seek the potential of an intersectional methodology to scholars interested in processes of exclusion and subordination in organizations in particular the sport sector. The amateur sport sector in New Zealand is used as a case to address the theme: intersectional practices of organizing and their consequences.

The conceptual paper brings together strands of interdisciplinary research to model an intersectional framework for future research development. In the paper, the interplay of shifting forms of inequality, inclusion and exclusion that are implicit in processes of elite amateur sport management, are made visible.

The paper argues for an intersectional framework to understand the complex processes of inclusion, exclusion and subordination in the elite amateur sport sector. Institutionalized change is a process that can have negative or positive consequences; it depends on perceptions of those affected by it. Sport in the wider environment is portrayed as intrinsically a “good” thing, yet the paper argues that sport reflects and reinforces social inequalities. There is a clear need for intersectional analysis of the work-life experiences of unpaid athletes involved in elite sport development processes.

The paper argues for the use of intersectionality as a multi-level methodological approach for scholars to understand the complex processes of inclusion, exclusion and subordination in organizations, including those involved in the delivery of elite amateur sport. The authors anticipate this methodological approach will contribute a valuable insight to understanding institutional power dynamics.

In the UK, the Children and Families Act aims to create one assessment process for children with special educational needs or disability, through Education, Health and Care Plans. It also aims for greater participation from children and young people in decisions about their own lives. Current evidence suggests that children’s needs and desires across education, health and social care are not being fully met, partly because adult agendas drive policy, practice and standards of care. Furthermore, little attention is paid to the way in which disabled children and young people are included either within decisions about their own support or within research processes. The purpose of this paper is to present a research process designed to address these issues.

Six disabled young people co-led this participatory research project; for the first time, disabled young people had the opportunity to define a research agenda which spoke to what “quality” might look like in planning for their own future and that of other disabled children and young people.

This paper presents findings from this process, addressing important ethical issues relevant for policy, practice and research, identified through this rights based, collaborative way of working in partnership. Three key issues were identified and are explored here. They include first, tensions between young people becoming leaders and dominant ideas about safeguarding and child protection; second, being empowered through engagement within the project yet restricted in other areas of personal life and, finally, the emotional impact on new researchers of gathering evidence of a continuing lack of autonomy for disabled children and young people. We argue that challenging dominant notions concerning the participation and protection of disabled children is required in order to ensure that they access their right to be decision-makers in their own lives, and to being empowered within research processes.

This is the first disabled young people-led study to investigate quality and rights for disabled children and young people using this rights-based methodology.

Studies the libraries in the Nigerian rural set‐up. Personal observations and surveys as well as documentary literature were used in the study to acquire state‐of‐the‐art information. The peculiar nature of library branches in the different states of Nigeria made the study cover the country as a case study. The rural libraries′ efforts in their various roles have been discovered to have complementary efforts from such organizations as: MAMSER and DFRRI. Better co‐ordination of rural service by any organization can best be done through RDUIs. Gives various recommendations on how better library and information service could be given to the ruralites.