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Corporate elites are increasingly held responsible for issues of sustainability including working conditions and workers’ rights in global production networks. We still know relatively little about how they respond to concrete stakeholder initiatives aiming to restrict corporate voluntarism through transnational regulation. In this paper we report comparative findings on corporate legitimation strategies in response to requests by labor representatives to sign Global Framework Agreements (GFAs). These agreements are intended to hold multinational corporations (MNCs) accountable for the implementation of core labor standards across their supply chains. We propose to broaden management-focused analyses of corporate legitimation strategies by applying a field-oriented perspective that considers the embeddedness of management in a broader web of strategic activity and variable opportunity structures. Our findings suggest that legitimation strategies are developed dynamically along with the rules, positions, and understandings developing around specific regulatory issues in sequences of interactions between elites and challenging groups.

This comparative book review is concerned with two recent studies of essential workers in Germany: Jana Costas’ Dramas of Dignity and Peter Birke’s Grenzen aus Glas [literally ‘borders made from glass’]. While Costas is interested in studying how individual cleaners preserve their sense of dignity despite their widely believed stigmatizing work roles, Birke is interested in the power resources migrant workers can potentially mobilize for improving their working conditions despite the multi-dimensional (inter-sectional) precarity they confront in their life situation. In the context of German industrial and organizational sociology, both studies represent comparatively rare exemplars of detailed qualitative and ethnographic work that illuminate the labour process from taking a workers’ perspective. Using different approaches to fieldwork, both studies reveal the precarious nature of being an essential worker in areas such as meat packing, warehouse work, and cleaning. This general observation gives rise to some concluding speculations about the emancipatory potential of ethnographic research, in labour studies and beyond.

In this chapter, we introduce the topic of essentiality of work, exploring its implications for workers, labour markets, and public policy. The essentiality of work often corresponds in a dialectical way with the precarity of work, raising pressing questions about how societies value and, more pertinently, devalue various types of labour, thereby influencing life chances and societal integration. What we see in the contributions to this volume and the wider evidence is that essential work is typically performed by workers who are treated as expendable, or inessential. We proceed to outline the various contributions from the studies compiled in this volume. These present diverse perspectives on ‘essentiality’ and the experiences of essential workers. Offering a range of new empirical insights, the volume underlines the vitality and lasting relevance of essentiality – both as a concept and in the experience of workers – beyond the pandemic.

In this chapter, we underscore the enduring importance of research on work, workers, labour markets, and the places and spaces of work. We then examine the particular and valuable contributions that come from ethnographic research in providing detailed studies of work, particularly when these are situated and interpreted in their wider socio-political contexts. We discuss the key dimensions of ethnography before overviewing the contributions to the volume. The volume presents cutting-edge ethnographic research on contemporary worlds of work and the experiences of workers from a range of contexts including an alternative community, working online, the gig economy, and the hospitality industry. Alongside novel empirical chapters, the collection includes the reflections of ethnographers with regards to, for example, the experience as a young female management researcher working amongst journalists in a media firm, personal feelings of precarity within and beyond the field, and how to navigate the challenges of researching inequalities ethnographically.

This chapter discusses the impact of the sociological imagination and ethnographic research methods on identifying the ‘real’ nature of conceptualized phenomena. The examination is done by comparing the researcher’s experience of work-related precarity in ethnographic methods and in the researcher’s personal circumstances immediately following the fieldwork. Such a juxtaposition shows what had been emphasized by ethnography and the effects of the researcher’s social context on the concepts under study. In the case of fieldwork, many of the practical difficulties of precarious work were encountered. However, the context of being an ethnographer altered how work precarity was felt. In the personal circumstances that followed the fieldwork, precariousness was strongly felt in a more general manner. This occurred in a discrete event that involved multiple factors of employment, housing, institutions relied on, and personal relationships. Such differences between fieldwork and personal circumstances illuminate on the tendency to isolate phenomena in fieldwork, which poses the risk of making ethnographic reality out of ideal types.

Good ethnographic work produces stories. Stories are told to us by our interlocutors. We record them in our fieldnotes and read about them in archival or policy documents. We see and hear them occur around us, we participate in them, and they become a core part of our memories of the field. Given that ‘telling stories is one of the fundamental things we do as human beings’ (Falconi & Graber, 2019, p. 1), stories are perhaps the most crucial resource by which we as ethnographers make sense of a field, allowing us to translate what happened to others so that they might be able to vicariously travel through the fields which we studied.

Yet when we look at the ethnographies published in leading management and organization studies journals, stories are increasingly hidden from view. We argue in this short chapter, for a return to storytelling at the centre of the production of ethnography. We seek an opening of the closed world of academic storytelling to those audiences excluded from such networks, including those whom we ethnographers are writing about. We retell nine short stories from an ethnography of Traffic Officers and the breakdowns they encounter on the strategic road network. These vignettes form a non-linear narrative of some of the most emotive and embodied encounters in our fieldwork in transport and mobility spaces between 2018 and 2019. We leave our readers to draw conclusions, implications, and linkages from these stories and offer an invitation to debate and conversation on the themes encountered therein.

This personal reflection piece relates my experience of vulnerability as a researcher when doing ethnographic fieldwork with journalists. Drawing on my empirical and emotional experience, I show the way the encounters in the field made me feel vulnerable and challenged my identity as a researcher. The chapter also introduces the way my self-disclosure in various ways as a fellow imperfect human being – a.o. regarding motherhood – was an important way to build relationships with the research participants and gain their trust. By doing so, this reflective commentary seeks to contribute to a better understanding of the articulation between researcher identity, fieldwork, and vulnerability.