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Book part
Publication date: 7 May 2019

Irene Campos-García, Miguel Olivas-Luján and José Ángel Zúñiga-Vicente

We examine gender diversity in Spanish multinational companies to test whether their policies in the different countries (i.e. institutional contexts) in which they operate…

Abstract

Purpose

We examine gender diversity in Spanish multinational companies to test whether their policies in the different countries (i.e. institutional contexts) in which they operate (mainly Latin American countries) are consistent with institutional norms.

Design/Methodology/Approach

After reviewing the relevant literature, we compare longitudinal gender employment data for some of the largest Spanish multinationals. We then extend the analysis to different organizational levels as well as cross-sectionally, to their Latin American subsidiaries.

Findings

While not universal, the largest Spanish multinationals show progress in their compliance of gender recommendations within their national borders, in spite of the voluntary character of the relevant legislation. In addition, their subsidiaries sometimes exhibit better gender proportions than the national averages in Latin American countries.

Research Limitations/Implications

The study’s emphasis on some of the largest Spanish multinational corporations cannot be considered representative of all Spanish companies or of subsidiaries in those host countries.

Practical Implications

This study may be of use for politicians, boards of directors, and other decision makers that need to be factually aware of the way these firms manage workplace diversity.

Originality/Value

This study shows that some of the largest Spanish firms are slowly exhibiting responsible behavior with respect to female employment, both longitudinally and in their subsidiaries. The fact that this is not a consistent tendency lends support to the argument that existing legislation should have stronger normative pressures, such as fines and penalties for noncompliance.

Details

Diversity within Diversity Management
Type: Book
ISBN: 978-1-78973-172-9

Keywords

Article
Publication date: 1 November 1999

Yehuda Baruch

This article outlines a comprehensive portfolio of HRM practices which can be conducted by organizations to plan and manage employees’ careers. The reader is provided with a…

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Abstract

This article outlines a comprehensive portfolio of HRM practices which can be conducted by organizations to plan and manage employees’ careers. The reader is provided with a systematic presentation and critical examination , rooted in both theory and practice, of a range of career management techniques, activities, and programmes. Each career practice is referred to, relating to the way it may be used by organizations in the coming 2000s. It also takes a further step to integrate these practices as a comprehensive organizational framework. Thus the article can serve as a basis for developing a strategic organizational career management system within HRM.

Details

International Journal of Manpower, vol. 20 no. 7
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 1 April 2003

Chak‐Keung Simon Wong and Kam‐Ho Manson Chung

The purpose of this study is to provide relevant information for non‐Chinese hoteliers and caterers who plan to engage in the Chinese food service industry within or beyond…

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Abstract

The purpose of this study is to provide relevant information for non‐Chinese hoteliers and caterers who plan to engage in the Chinese food service industry within or beyond China’s boundaries. A total of 152 Chinese restaurant managers working in Hong Kong hotels were surveyed. Factor analysis revealed five underlying dimensions: congenial job context, desirable job content, job status and prospects, self‐fulfilment and accountability, and Confucian work dynamism. Chinese restaurant managers were found to value secure employment, pleasant physical working conditions, high earning and good co‐operation with superiors and peers. Recommendations are made to the concerned government and hotel senior management including: the gender diversity for managerial workforce; managerial competence enhancement for female managers; adoption of unified strategies and plans for the joint ventures or wholly owned foreign hotel companies; introduction of formal vocational education and technical training system for Chinese food service personnel; and, restoration of Chinese ethics through public education and hotel internal training programs.

Details

International Journal of Contemporary Hospitality Management, vol. 15 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 9 October 2009

Wei (Amy) Tian‐Foreman

The purpose of this paper is to investigate employee turnover in a leading Chinese retail organisation, where high turnover rates are recognised as being a major issue for human…

10479

Abstract

Purpose

The purpose of this paper is to investigate employee turnover in a leading Chinese retail organisation, where high turnover rates are recognised as being a major issue for human resource strategy. The study seeks to focus on the job satisfaction‐turnover relationship, examining how this is moderated by occupation.

Design/methodology/approach

A literature review on employee job satisfaction and employee turnover provides the basis for the research model and hypotheses. A self‐completion questionnaire survey, involving 164 respondents (95.4 per cent response rate) from a leading Chinese retail organisation was used to gather data and test existing theory in a Chinese context.

Findings

The results provided strong support for the hypothesised negative relationship between employee turnover intention and job satisfaction. Occupation is also significantly associated with job satisfaction, turnover intention and the job satisfaction‐turnover relationship: non‐management/frontline employees expressed higher levels of intention to leave their job than management/office employees.

Research limitations/implications

The sample was limited to one retail organisation in China. It may not be appropriate to generalise the findings across other populations or settings. However, the sample can be viewed as a representative case typical of many other organisations in the same industry.

Practical implications

The results provide insight into the impact of employee job satisfaction on turnover intention in the particular Chinese retail setting which could benefit managers and policy makers in the focus organisation as well as other organisations operating in the same sector in general.

Originality/value

The paper studies problems that characterise the Chinese retail sector.

Details

Chinese Management Studies, vol. 3 no. 4
Type: Research Article
ISSN: 1750-614X

Keywords

Article
Publication date: 1 March 2005

Vinit Singh Chauhan, Upinder Dhar and R.D. Pathak

It has been observed time and again by researchers that one must be highly adaptive in order to be effective. Number of instruments are available, but most of them have been…

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Abstract

Purpose

It has been observed time and again by researchers that one must be highly adaptive in order to be effective. Number of instruments are available, but most of them have been developed and then standardized on western population. To ensure utility of some of the well‐known instruments, it is imperative to testify them on Indian population. The present study is an attempt to re‐examine the factorial structure of the instrument developed by Mott.Design/methodology/approach – The work is based on a broad range of published works, including papers, books and reports.Findings – The findings have revealed that this instrument does not replicate its factors in totality, hence indirectly the impact of culture on managerial effectiveness. The study has established that the instrument developed by Mott does not replicate its factorial structure in Indian context. The original version had three factors, such as productivity, flexibility and adaptability, whereas the present study has shown that there are only two factors, such as functional effectiveness and personal effectiveness in the Indian context.Originality/value – Of value for functional effectiveness and personal effectiveness in the Indian context.

Details

Journal of Managerial Psychology, vol. 20 no. 2
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 16 October 2020

Bala Subrahmanya Mungila Hillemane

Bangalore has gained international recognition as a technology start-up hub for its vibrant entrepreneurial ecosystem. Against this backdrop, this paper attempts to explore the…

Abstract

Purpose

Bangalore has gained international recognition as a technology start-up hub for its vibrant entrepreneurial ecosystem. Against this backdrop, this paper attempts to explore the structure and gap that exist with respect to the entrepreneurial ecosystem for tech start-ups in Bangalore.

Design/methodology/approach

A Delphi technique based four stage interaction with the experts/stakeholders belonging to different components of the entrepreneurial ecosystem (as identified from the literature) in the context of Bangalore is conducted, to gather primary data. This enabled us to define the structure of entrepreneurial ecosystem and analyse the gap that exists between an ideal ecosystem feasible in the Indian context and that one that prevailed in Bangalore.

Findings

The prevailing entrepreneurial ecosystem for tech start-ups in Bangalore is significantly different (lower) relative to an ideal ecosystem feasible in the Indian economic environment, as prescribed by the Delphi experts, both at the aggregate level and at an individual component level. The step-wise (backward) logistic regression analysis revealed that Bangalore ecosystem is primarily lacking in terms of one of the Triple Helices, namely, role of education and research institutions, and two of the five indispensable components, namely, market maturity and mentorship.

Research limitations/implications

It is essential to strengthen and promote the Triple Helix base and the five indispensable components in an entrepreneurial ecosystem, to accelerate the emergence and growth of tech start-ups.

Practical implications

It brings out the nature of entrepreneurial ecosystem structure and the gap between what can be considered an ideal ecosystem and what prevails in Bangalore currently.

Originality/value

This is a primary data based study, which has value for regional policy makers in strategizing to promote Bangalore ecosystem, and for researchers in undertaking “ecosystem gap analysis”.

Details

Journal of Small Business and Enterprise Development, vol. 27 no. 7
Type: Research Article
ISSN: 1462-6004

Keywords

Article
Publication date: 18 October 2022

Jie Sun, Sangahn Kim and Fang Zhao

As the pandemic begins to ease, many companies are figuring out that working remotely is the future of work and “a new normal”. This research focuses on strategic planning and…

Abstract

Purpose

As the pandemic begins to ease, many companies are figuring out that working remotely is the future of work and “a new normal”. This research focuses on strategic planning and practices inherent in remote work, and aims to identify the optimal balance between virtual and on-site working. Specifically, the authors investigate the moderating effects of managerial ability and Hofstede's cultural factors.

Design/methodology/approach

The authors build a mathematical model to locate the optimal balance between virtual and on-site working. A numerical study is presented, and additional sensitivity analysis is conducted to validate the proposed model.

Findings

This model provides organizations with a general guideline with recommended optimal percentages of remote workforce based on specific Hofstede's national scores. The authors also find that organizations with varying levels of managerial ability exhibit different adoption rates of remote working.

Research limitations/implications

Because of the chosen research approach, the proposed model may lack empirical verification and require further adjustment of parameters. Therefore, researchers are encouraged to empirically and statistically test the proposed model further.

Practical implications

This model equips organizations and practitioners with a general guideline to identify their desired portion of remote workforce. The incorporation of managerial ability and cultural factors makes our model applicable to various business structures across different sectors.

Originality/value

This proposed model addresses this optimization problem from a mathematical perspective with an interdisciplinary approach. The model also considers the moderating effects of managerial ability and Hofstede's cultural factors.

Highlights

  1. The main contribution of this study is the theoretical development of our mathematical model that identifies the optimal balance between remote and on-site workforce in the context of managerial ability and Hofstede's cultural factors.

  2. A numerical study is presented, and additional sensitivity analysis is conducted to validate the proposed model and highlight the moderating effect of managerial ability and cultural influence on the adopted percentages of remote working.

  3. Our study suggests that organizational capabilities, managerial skills, and culturally suitable work arrangement are vital in successful development and implementation of remote working policy.

  4. Practical managerial implications and general guidelines are offered to organizations and practitioners.

The main contribution of this study is the theoretical development of our mathematical model that identifies the optimal balance between remote and on-site workforce in the context of managerial ability and Hofstede's cultural factors.

A numerical study is presented, and additional sensitivity analysis is conducted to validate the proposed model and highlight the moderating effect of managerial ability and cultural influence on the adopted percentages of remote working.

Our study suggests that organizational capabilities, managerial skills, and culturally suitable work arrangement are vital in successful development and implementation of remote working policy.

Practical managerial implications and general guidelines are offered to organizations and practitioners.

Details

Cross Cultural & Strategic Management, vol. 30 no. 2
Type: Research Article
ISSN: 2059-5794

Keywords

Article
Publication date: 25 November 2020

Salomé Goñi, Pilar Corredor and Consuelo León

This research addresses how companies develop a process of transformation to a more family responsible behaviour and the role that women play in this process. This paper aims to…

Abstract

Purpose

This research addresses how companies develop a process of transformation to a more family responsible behaviour and the role that women play in this process. This paper aims to propose a model in which a female workforce is seen as contributing to the development of the family responsible firm. The model includes two paths for transformation, the supportive work–family culture and the managerial strategy for work–family using a mediation model. The analysis was performed in a sample of 1,048 Spanish firms.

Design/methodology/approach

The hypotheses are tested using Baron and Kenny’s (1986) mediated regression technique, the Sobel’s test (1982) and a bootstrap re-sampling with 5,000 and 10,000 iterations to determine the significance of the mediation.

Findings

The results confirm the impact of the proportion of women in the workforce on organizational culture and managerial strategy, factors that lead to a real increase in the accessibility of work–family policies. The mediation effect is total.

Research limitations/implications

Limitations stemming from the survey used and from the cross-sectional data.

Practical implications

The role of women, the culture and managers in promoting work–family policies appears clear. The need for the active reinforcement of the supportive work–family culture in companies and managerial strategy, diffusion, planning and involvement are all key factors in the development of work–family policies.

Social implications

Governments and society as a whole should urge firms to use all means at their disposal to guarantee the formal adoption of work–family policies.

Originality/value

Research that analyses the way in which work–family culture and the managerial strategy for work–family generate change does not usually incorporate the female component of the labour force as an explanatory element.

Details

Gender in Management: An International Journal , vol. 36 no. 2
Type: Research Article
ISSN: 1754-2413

Keywords

Open Access
Article
Publication date: 2 March 2021

Trishna G. Mistry, S. Kyle Hight, Fevzi Okumus and Abraham Terrah

The purpose of this study was to empirically investigate the characteristics of good hospitality managers and the core causes that lead to developing such characteristics.

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Abstract

Purpose

The purpose of this study was to empirically investigate the characteristics of good hospitality managers and the core causes that lead to developing such characteristics.

Design/methodology/approach

Using a qualitative inquiry approach, 93 line-level hospitality employees were surveyed online regarding their experiences about the characteristics of good managers.

Findings

The research findings revealed five key themes of good managerial characteristics, including interpersonal skills, communication skills, supervisory skills, leadership skills, and positive personality and professionalism. Additionally, the root causes of these managerial characteristics were also analyzed. The good managerial characteristics were perceived to have developed from having worked under either a great manager or a terrible manager.

Research limitations/implications

This study advanced the literature on managerial characteristics by confirming several existing categories from the viewpoint of hospitality industry employees.

Practical implications

Human resource managers should be considerate of these findings in terms of recruitment, hiring, and training, development, and promotion of employees in their companies.

Originality/value

This is one of the first studies to analyze the perceived reasons behind the development of these characteristics.

Details

International Hospitality Review, vol. 36 no. 1
Type: Research Article
ISSN: 2516-8142

Keywords

Article
Publication date: 22 September 2008

Po‐Ju Chen and Youngsoo Choi

While many studies focusing on work values have been conducted, few of them were specifically focused on generational differences within the hospitality context. This study aims…

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Abstract

Purpose

While many studies focusing on work values have been conducted, few of them were specifically focused on generational differences within the hospitality context. This study aims to explore the structure of hospitality management work values and the perceived differences among three generations of managers and supervisors in the hospitality industry.

Design/methodology/approach

A survey of 398 managers and supervisors from hospitality organizations in the USA was conducted.

Findings

A total of 15 work values were identified along with their hierarchical order. A four‐dimensional (comfort and security, professional growth, personal growth, and work environment) work value structure shared by hospitality workforce and generational differences in work values of the hospitality industry were found.

Research limitations/implications

The findings of this study are limited to a managerial workforce of the hospitality industry in a US tourism destination.

Practical implications

Implications are drawn for industry to recruit and retain the managerial workforce using strategies designed to meet the preferences and needs perceived by three generations of managerial workforce.

Originality/value

There are three unique contributions: the uncovering of different priorities in work values across the three‐generation hospitality managers; the revelation of the four underlying dimensions of the structure of work values that represent the uniqueness of work values perceived by the hospitality managerial workforce; and the discovery of generational differences in work values in two of the four dimensions (i.e. personal growth and work environment) and the generational preference shift. These findings might contribute to the justification for different recruitment and retention strategies among various sectors of the hospitality industry according to generational value shifts.

Details

International Journal of Contemporary Hospitality Management, vol. 20 no. 6
Type: Research Article
ISSN: 0959-6119

Keywords

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