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Smart libraries are the result of the application of smart technologies in the era of digital intelligence. The establishment and improvement of its service evaluation system serve as indicators for evaluating the growth of smart libraries.

This study introduces and improves the capability maturity model (CMM), creatively constructs a service maturity model specifically designed for smart libraries and combines the Delphi method with the analytic hierarchy process (AHP) to establish a service maturity evaluation system for smart libraries while calculating indicator weights. Finally, two representative smart libraries are selected as case studies, and an empirical application is conducted using the fuzzy comprehensive evaluation method.

The empirical study shows that the developed smart libraries service maturity evaluation system holds significant theoretical and practical value in evaluating smart libraries.

Enhances the CMM and creatively constructs a service maturity model for smart libraries. Combines the Delphi method with AHP to establish a service maturity evaluation system while calculating indicator weights. Uses a fuzzy comprehensive evaluation method to evaluate two representative smart libraries. Demonstrates that the smart library services maturity evaluation system holds significant theoretical and practical value.

Aggressive weeding in academic libraries is becoming more commonplace as colleges seek to create student-centered environments and space is at a premium. For one community college in the Southwest United States, several factors required the library to proactively weed its collection within three years. At the same time, the library sought to maintain the circulation of its physical books.

Updating the library’s collection development policy to include robust selection and weeding criteria allowed the library to embark on a revitalization project to remove thousands of outdated or unused items, resulting in a net loss of nearly 32,000 books.

The loss of more than half of the general collection had an unforeseen consequence – a 70% increase in circulation statistics during the three-year deselection project. The case study's results highlight the need for continual maintenance of academic library collections.

The case study is original and not published elsewhere.

The study examined the comprehensive assessment of the efficacy of Library and Information Science (LIS) CPD programmes in the particular setting of Indian academic libraries in Northern India. The study systematically assessed the programmes' impact on four levels: behaviour, reaction, learning, and results, using Donald Kirkpatrick’s widely recognised evaluation model.

The research employed a census sampling method and a questionnaire to gather information from 177 respondents employed in university libraries.

The findings demonstrated that professionals were satisfied with the CPD programmes, eager to learn more and apply their newly acquired knowledge and skills at their workplaces, and interested in applying learning to get results. Moreover, the significant factors that hindered the implementation of learning in the workplace were a lack of management support and poor IT infrastructure.

The paper’s uniqueness and significance come from carefully examining the effects of CPD programmes in LIS within the particular setting of university libraries in Northern India.

The library is one of the critical foundations of informing and educating the public, and it should fulfil its function in the community, which is disseminating knowledge effectively. The library must have a dynamic space and an appropriate atmosphere to do this. Also, librarians should assist clients outside of stressful work environments. This study aimed to examine the association between organizational climate and job burnout in the hospital and college libraries of Shahid Beheshti University of Medical Sciences.

This study is a cross-sectional survey. The population includes all librarians working in the college and hospital libraries of Shahid Beheshti University of Medical Sciences. Two questionnaires, including organizational climate “ClimateQUAL” and job burnout “Maslach and Jackson”, were applied to collect data. It was hypothesized that there is a correlation between the organizational climate and the burnout of librarians.

The findings revealed that the organizational climate and job burnout are not in a favourable situation, with average scores of 4.70 and 2.50, respectively. Furthermore, there is a significant statistical relationship between organizational climate and job burnout (p-value<0.001).

Knowledge of the significant relationship between the organizational climate and job burnout in medical libraries may encourage policymakers to make more efforts to provide their staff with a better climate and less burnout. Regarding that it is crucial to enhance the existing condition in medical libraries, the findings of the present study suggest that policymakers should be conscious of improving the current condition, which could lead to promoting patrons’ satisfaction and productivity in the mentioned libraries.

The practice of renovation and construction of university libraries is flourishing, but how to attract readers to use the library is an issue that urgently needs to be explored. Spatial cognition is a subjective judgment of a person's tendency to take action in the future and implies behavioral intention. Based on the sensory–image–cognition relationship, a theoretical model of university library readers' spatial cognition is conducted, and the influencing factors and mechanisms of spatial cognition are explored based on empirical data to provide theoretical references for spatial practices in university libraries.

A visual and art-based mental map approach is introduced based on a questionnaire survey. The questionnaire is mainly used for the specific evaluation of spatial use and the breakdown of the detailed elements, while the mental map method is mainly used for the evaluation of readers' spatial cognition. Relevant empirical data are collected from the library of the Zhejiang University of Technology.

The results indicate that readers' spatial sensory experience and mental imagery have positive effects on readers' behavior via the mediator spatial cognition, readers' spatial sensory experience and mental imagery have a positive effect on readers' spatial cognition and spatial cognition has a significant effect on readers' behavior.

The main contribution of this study is to construct a theoretical model of readers' spatial cognition and to explore the factors that have an impact on spatial cognition and the influence of cognition on behavior. This provides a more rational and in-depth thinking paradigm for the study of university library space and provides theoretical references for library practice.

This paper aims to explore the deep Web as a solution for displacement and replacement challenges in libraries, addressing the challenges, benefits, strategies and case studies.

The paper synthesizes existing literature on deep Web integration in libraries, providing a comprehensive analysis of insights from scholarly articles, case studies and expert opinions.

The deep Web grants libraries access to unique content, improving information access, fostering collaboration and enabling personalized content. However, security, privacy, ethics and data protection must be considered.

This paper contributes to the literature by providing a comprehensive examination of deep Web integration in libraries, offering valuable recommendations for navigating the changing landscape and leveraging the deep Web’s potential.

The purpose of this study is to quantify and evaluate the efficiency of knowledge services public libraries (PLKS) in China and to analyze the factors affecting the efficiency of PLKS. The focus of this study is to explore the characteristics and changing trends of PLKS and how to improve the efficiency of PLKS. The conclusions drawn in this paper are expected to provide important references for academic research and practical exploration in related fields.

This study constructs a three-stage process of PLKS. On this basis, the efficiency is analyzed by using the Super-NSBM model, and the influencing factors of PLKS are analyzed by using OLS. Finally, through the comprehensive interpretation of the measured data and the existing social development conditions, the authors put forward relevant recommendations.

In the first stage, the PLKS in China meets the basic requirements, but there is an obvious waste of resources in the second stage. In addition, China’s public libraries show obvious regional differences in knowledge service efficiency. Finally, it was found that economic and technological factors can increase the efficiency of PLKS, but the increase in the number of university students will reduce the efficiency of PLKS.

In this study, the authors provide an exhaustive deconstruction and explanation of PLKS, which leads to the proposal of a three-stage PLKS efficiency conversion process. Furthermore, the authors identify a diverse set of quantifiable metrics that are readily accessible for open collection. Notably, the authors correlated the efficiency of PLKS with the influencing factors, exploring PLKS from a new perspective and enriching the research related to PLKS.

This study aims to uncover the mechanisms behind the marginalization of county-level public libraries.

The research surveyed 25 counties in central China, including Hubei, Chongqing, Hunan, and Guizhou provinces. Semi-structured interviews were conducted with library directors and deputy directors, focusing on main and branch library construction, cultural inclusivity, library assessment, and digital services.

Contributing factors to library marginalization were identified as economic pressure, institutional domain, longstanding issues, organizational entity, and societal misconceptions. Building on this, the study introduces the HBAC model to explain county-level public library marginalization. Considering the actual social context of these libraries, the article proposes a “3 + 1” approach to mitigate their marginalization.

The research methodology, analysis process, theoretical model, and recommendations provided could shed light on academic research and practical exploration in the field of public libraries globally.

This study aims to analyze the distribution of novelty among scholarly papers in the field of library and information science (LIS) in China. Specifically, this study explores the distribution of novelty of papers in various journals, research topics and different periods. It is possible to understand the characteristics of LIS research in China and what factors have influenced it.

This paper collects articles published in Chinese library science journals indexed by the Chinese Social Sciences Citation Index from 2000 to 2022. The BERTopic model is used based on abstracts of the papers and to obtain the topic of each paper. Based on the combination innovation theory of reference pairs cited by focal papers, novelty scores of all papers are calculated. Next, this paper analyzes the novelty of papers under different topics. Finally, this paper analyzes the differences in author collaboration patterns across various topics, aiming to explain how these differences relate to the novelty of papers from a collaborative perspective.

This study shows that archival research topics have lower novelty than papers on journal evaluation and patent technology in Chinese LIS. Research papers in this field are gradually becoming more novel over time. Papers on different topics and with varying degrees of novelty exhibit distinct author collaboration patterns, with low-novelty topics more frequently featuring solo authorship, while high-novelty topics tend to involve a higher percentage of inter-institutional collaboration.

This study investigates the novelty characteristics of research papers on different topics in the field of LIS in China. The authors’ contribution includes visualizing research hotspots and trends in the field and analyzing authors’ collaboration patterns at the level of research topics, thereby providing new perspectives on the factors affecting the novelty of these papers.

One of the organization's main goals is to maintain their customers' loyalty, as this can give them a competitive advantage. Therefore, this study is intended to look into the impact of library service quality using LibQUAL + TM dimensions (library service effect, personal control and library as a place), library image and trust on users’ loyalty with the mediating effect of perceived service value and satisfaction.

Data for hypotheses testing were gathered from Minhaj University Lahore (MUL), a private sector university's staff, administration and students, using a survey questionnaire. About 500 questionnaires were randomly distributed, and 407 were utilized as the final sample for analysis. Structural equation modelling (SEM), using SmartPLS 4 and SPSS 25, were used to analyze the empirical data.

First, research reveals that library image, users’ trust, library service effect and personal control significantly influence user satisfaction. Second, the library as a place and personal control are not a significant indicator of perceived service value. Third, perceived service value and satisfaction have a direct positive relationship with users' loyalty. Fourth, trust and library service effect is indirectly related to loyalty via perceived service value. Fifth, satisfaction does not mediate the relationship between library as a place and loyalty.

Customer satisfaction must be guaranteed by library administration if it hopes to win users’ loyalty. In light of the fact that a variety of factors can affect customer satisfaction, their perception and loyalty, library management should enhance not just the quality of library services along with other factors such as library image and users’ trust.

The study examined the independent impact of library image and users’ trust on satisfaction, perceived service value and users’ loyalty, which, within the framework of the library, has never been addressed in literature.