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Drawing on the survey of Spanish-speaking immigrant and migrant readers in Canada and the US, this study pursues three goals: (1) examine the image of the library held by these readers and trace the change of this image after the international migration; (2) use the study findings to revise and update the currently existing typologies of the image of the library; and (3) understand ethical and effective research practices in the studies of immigrant/migrant communities whereby researchers are external to communities in question.

The data about immigrant/migrant readers were collected through a self-administered survey questionnaire that was available both in print and electronically, both in Spanish and English. The data analysis was guided by hermeneutic phenomenology, as explicated in the article. Theoretical examination of the image of the library relied on the earlier typology developed by V. Stelmakh.

The study elucidates perceptions of libraries and librarians in both North America and countries of origin held by Spanish-speaking immigrant/migrant readers, and highlights changes that occur in the image of the library as readers move across geographic borders. Building on the empirical data, the article develops a new typology of the image of the library. It also offers insight into ethical and effective ways of engaging with immigrant communities that should be upheld by researchers from outside the communities in question.

It is the first known study that systematically traces the changes in the image of the library which occur alongside geographic and sociocultural migrations. It is also the first known study that focuses specifically on readers rather than library users in general. The new typology consists of four different elements – the cultural image; the functional image; the humanistic image; and the ideological image of the library – and is accompanied by detailed definitions of each.

This paper commences with a discussion of the findings of research carried out for a PhD into motivators and demotivators linked to information‐seeking behaviour. Library and librarian image was discovered to be both a motivator and a demotivator in the choice of whether or not to use the library or certain information sources. The paper then moves into discussions of our attempts to develop a practical instrument suitable for the evaluation of library and librarian image formation.

Photographs are a kind of cultural heritage and very useful for cultural and historical studies. However, traditional or manual research methods are costly and cannot be applied on a large scale. This paper aims to present an exploratory study for understanding the cultural concerns of libraries based on the automatic analysis of large-scale image collections.

In this work, an image dataset including 85,023 images preserved and shared by 28 libraries is collected from the Flickr Commons project. Then, a method is proposed for representing the culture with a distribution of visual semantic concepts using a state-of-the-art deep learning technique and measuring the cultural concerns of image collections using two metrics. Case studies on this dataset demonstrated the great potential and promise of the method for understanding large-scale image collections from the perspective of cultural concerns.

The proposed method has the ability to discover important cultural units from large-scale image collections. The proposed two metrics are able to quantify the cultural concerns of libraries from different perspectives.

To the best of the authors’ knowledge, this is the first automatic analysis of images for the purpose of understanding cultural concerns of libraries. The significance of this study mainly consists in the proposed method of understanding the cultural concerns of libraries based on the automatic analysis of the visual semantic concepts in image collections. Moreover, this paper has examined the cultural concerns (e.g. important cultural units, cultural focus, trends and volatility of cultural concerns) of 28 libraries.

This paper aims to provide a systematic review on library and information science (LIS) profession’s image and stereotypes from 1999 to 2013. In particular, it aims to identify and analyze the prevailing images of librarians in various contexts and explore possible changes occurring over time.

The method of systematic review is adopted to identify the prevailing images in LIS profession. Specifically, 60 papers were selected and five main themes emerged such as “public’s perceptions”, “librarians’ perceptions”, “students’ perceptions”, “mass media” and “image as an issue” after a thorough analysis of papers’ aim.

It was found that librarians were negatively perceived by both the wider public and the students. In terms of mass media, the image of “the old maid” was dominant, whereas newspapers focused on the male librarian who was perceived as glamorous. Positive stereotypes were also found in children books. On the whole, librarian’s image and relevant stereotypes have not changed considerably over time.

This literature review considered only papers published between 2000 and 2013 and only in English mainly due to language restrictions.

This review identifies, critically analyzes and discusses the literature on the prevailing images and stereotypes associated with LIS profession in the past 13 years. In addition, it attempts to identify and discuss any changes that occurred in this time frame.

This paper surveys theoretical and practical issues associated with a particular type of information retrieval problem, namely that where the information need is pictorial. The paper is contextualised by the notion of a visually stimulated society, in which the ease of record creation and transmission in the visual medium is contrasted with the difficulty of gaining effective subject access to the world's stores of such records. The technological developments which, in casting the visual image in electronic form, have contributed so significantly to its availability are reviewed briefly, as a prelude to the main thrust of the paper. Concentrating on still and moving pictorial forms of the visual image, the paper dwells on issues related to the subject indexing of pictorial material and discusses four models of pictorial information retrieval corresponding with permutations of the verbal and visual modes for the representation of picture content and of information need.

Interviews with 120 residents of Southport are examined, suggesting that the general public does not subscribe to the image of librarians often given by the media, as evidenced by the more positive epithets frequently used to describe library staff. However, staff of reference libraries are not always held in such high esteem and it is recommended that this aspect of service should be addressed with a view to breaking down the reluctance of members of the public to avail themselves of staff assistance.

One of the organization's main goals is to maintain their customers' loyalty, as this can give them a competitive advantage. Therefore, this study is intended to look into the impact of library service quality using LibQUAL + TM dimensions (library service effect, personal control and library as a place), library image and trust on users’ loyalty with the mediating effect of perceived service value and satisfaction.

Data for hypotheses testing were gathered from Minhaj University Lahore (MUL), a private sector university's staff, administration and students, using a survey questionnaire. About 500 questionnaires were randomly distributed, and 407 were utilized as the final sample for analysis. Structural equation modelling (SEM), using SmartPLS 4 and SPSS 25, were used to analyze the empirical data.

First, research reveals that library image, users’ trust, library service effect and personal control significantly influence user satisfaction. Second, the library as a place and personal control are not a significant indicator of perceived service value. Third, perceived service value and satisfaction have a direct positive relationship with users' loyalty. Fourth, trust and library service effect is indirectly related to loyalty via perceived service value. Fifth, satisfaction does not mediate the relationship between library as a place and loyalty.

Customer satisfaction must be guaranteed by library administration if it hopes to win users’ loyalty. In light of the fact that a variety of factors can affect customer satisfaction, their perception and loyalty, library management should enhance not just the quality of library services along with other factors such as library image and users’ trust.

The study examined the independent impact of library image and users’ trust on satisfaction, perceived service value and users’ loyalty, which, within the framework of the library, has never been addressed in literature.

The purpose of this paper is to investigate the availability of embedded metadata within images of digital cultural collections. It is designed to examine a proposed hypothesis that most digitally derived images of cultural resources are stripped of their metadata once they are placed on the web.

A sample of 603 images were selected randomly from four cultural portals which aggregate digitized cultural collections, then four steps in the data collection process took place to examine image metadata via the web-based tool and windows application.

The study revealed that 28.5 percent of the analyzed images contained metadata, no links exist between image embedded metadata and its metadata record or the pages of the websites analyzed, and there is a significant usage of Extensible Metadata Platform to encode embedded metadata within the images.

The findings of the study may encourage heritage digital collection providers to reconsider their metadata preservation practices and policies to enrich the content of embedded metadata. In addition, it will raise awareness about the potential and value of embedded metadata in enhancing the findability and exchange of digital collections.

This study is ground breaking in that it is one of the early studies, especially in the Arab world, which aim to recognize the use of image embedded metadata within cultural heritage digital collections on the web.

In 2002 Birmingham libraries launched a marketing campaign to change their image and introduce a new branding. An integrated approach to strategic planning, performance measurement and marketing techniques enabled the campaign to achieve its objectives. The example of Birmingham libraries illustrates the various stages of a marketing campaign through planning, market research, defining objectives, target groups and messages, media planning, implementation and evaluation. It emphasises the link between the libraries’ strategy and concrete marketing targets. Birmingham libraries’ image campaign was awarded the CILIP and Emerald Public Relations and Publicity Award in 2002. The judges described the work as “a textbook example of a job done properly with serious professional support … this level of marketing for libraries should be encouraged”.

The TULIP (The University Licensing Project) data were integrated into the Carnegie Mellon Library Information System (LIS) in 1994. The bibliographic data were released to campus in April and the image data in June. All electronic library information resourc‐es—bibliographic, ASCII full text, image full text, and selected Telnet sessions—are available through the LIS user interface. This provides the user with “one‐stop shopping,” a longstanding goal of the LIS/Mercury project at Carnegie Mellon.