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1 – 10 of over 160000Amjad Nawaz, Aihua Gu and Tao Jiang
In the wake of the COVID-19 outbreak understanding the behavioral dynamics and role of knowledge-oriented leadership (KOL) in driving knowledge worker performance (KWP) is…
Abstract
Purpose
In the wake of the COVID-19 outbreak understanding the behavioral dynamics and role of knowledge-oriented leadership (KOL) in driving knowledge worker performance (KWP) is paramount for organizations striving to adapt and thrive in the post-pandemic era. Drawing on the path-goal theory, this study explores the impact of KOL on KWP. In addition, this study seeks to examine both the direct and indirect influences of KOL on KWP via digital orientation (DO) and digital citizenship practices (DCP), especially for higher education institutions (HEIs) located in China.
Design/methodology/approach
The sample consisted of 319 academic staff from HEIs in China. The study used Smart-PLS 4.0 for analytical examination.
Findings
The results indicate that the impact of knowledge-oriented leadership on KWP is negligible. Furthermore, DCP and DO partially mediate the relationship between KOL and KWP. The findings of this research have practical implications for Chinese HEIs and organizations across industries, providing insights into how to navigate the complexities of the post-pandemic work environment and effectively harness digitalization to optimize the KWP.
Research limitations/implications
The implications of this research extend beyond the HEIs, providing organizations in various industries with evidence-based strategies to promote effective leadership, foster digital skills, and cultivate a culture of digital citizenship in the post-pandemic work landscape.
Originality/value
Despite the increasing significance of KOL in the higher education sector, there is a dearth of studies establishing a relationship between KOL and KWP in HEIs. The present study seeks to fill this gap by examining the association among KOL, KWP, DO, and DCP in HEIs during the post-pandemic. This research provides significant contributions to the existing literature on the topic by scientifically exploring the association between KOL and KWP by examining the intervention mechanism of both digital citizenship practices and digital orientation.
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Mehwish Malik, Muhammad Abbas and Hassan Imam
Drawing upon social cognitive theory (SCT), the authors aimed to examine the relationship between supervisors' knowledge-oriented leadership (KOL) style and knowledge workers'…
Abstract
Purpose
Drawing upon social cognitive theory (SCT), the authors aimed to examine the relationship between supervisors' knowledge-oriented leadership (KOL) style and knowledge workers' performance. The authors further investigated the conditional indirect effects of KOL on workers' performance through knowledge management (KM) engagement at different levels of workers' empowerment.
Design/methodology/approach
The authors used a time-lagged field survey and collected data from 212 knowledge workers and their 72 supervisors working in 15 knowledge-intensive firms across Pakistan.
Findings
The results showed that supervisors' KOL positively affected knowledge workers' performance both directly and through KM engagement. Similarly, the effect of KM engagement on workers' performance was stronger for those who experienced higher levels of empowerment. Finally, the indirect effects of KOL on workers' performance through KM engagement were stronger for higher levels of empowerment.
Originality/value
The study provided theoretical implications, specifically in a non-Western work context where KOL is relatively less explored. Additionally, the authors examined the concept of empowerment, using SCT, as a boundary condition, providing evidence for empowerment as a contingency factor that fosters employees' performance.
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Umar Farooq Sahibzada, Nadia Aslam Janjua, Muhammad Muavia and Suhaib Aamir
The purpose of this study is to examine the link between knowledge-oriented leadership (KOL) and organizational performance (OP) at Higher Education Institutions (HEIs) both…
Abstract
Purpose
The purpose of this study is to examine the link between knowledge-oriented leadership (KOL) and organizational performance (OP) at Higher Education Institutions (HEIs) both directly and indirectly through service innovation and knowledge-sharing quality.
Design/methodology/approach
This research used Smart PLS 4.0 to model structural equations using a sample comprising 237 academic staff from HEIs in China.
Findings
According to the study data, KOL has a negligible direct influence on organizational performance. The link between KOL and OP, on the other hand, is entirely mediated by the quality of knowledge sharing quality and service innovation.
Practical implications
The study results validate universities' experience with KOL and propose ways for academics at higher education institutions to prioritize the quality of knowledge sharing and service innovation, which in turn helps organizations function better in a volatile environment.
Originality/value
Despite the growing relevance of knowledge-oriented leadership in higher education, little research has been conducted to examine the mediating impact of numerous factors in the link between KOL and OP. The present research examines the link between knowledge-oriented leadership, the quality of knowledge sharing, service innovation and the performance of higher education institutions. The current study scientifically investigates the link between KOL and OP and offers insight into the existing literature by examining the mediating role of KSQ and SI.
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Measuring the business benefits of knowledge management is difficult. Even more so for public sector agencies whose outcomes are social benefits, rather than simple profit…
Abstract
Measuring the business benefits of knowledge management is difficult. Even more so for public sector agencies whose outcomes are social benefits, rather than simple profit. Describes an approach for measuring the performance of knowledge management strategies for a public sector agency in Victoria, Australia. Knowledge management is defined as those actions which support collaboration and integration. Two models are presented for measuring knowledge management performance and knowledge management behaviours: a performance framework based on the balanced scorecard approach, and a behaviour framework that identifies levels of practice demonstrated by individuals. The Knowledge Management Performance Scorecard maps the objectives for knowledge management across the balanced scorecard’s key result areas The Knowledge Management Behaviour Framework identifies seven levels of knowledge management skills for demonstrating collaborative behaviour. The framework also outlines what might be typical behaviours of managers and the roles they would assume in relation to individuals at each level.
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Wai Peng Wong and Kuan Yew Wong
The purpose of this paper is to investigate how supply chain management (SCM) practices and knowledge management (KM) capabilities affect firm performance. This study was…
Abstract
Purpose
The purpose of this paper is to investigate how supply chain management (SCM) practices and knowledge management (KM) capabilities affect firm performance. This study was conducted in the Asia Pacific region, which had not been examined before.
Design/methodology/approach
A three‐phase statistical analysis which comprised phase one (convergent validity, reliability, and discriminant validity), phase two (mediated regression analysis) and phase three (path analysis) was used to analyze the data.
Findings
The results from this paper have shown that the implementation of SCM practices will interact with KM capabilities to influence firm performance.
Research limitations/implications
The proposed model does not consider firm performance from multiple perspectives. In addition, the use of longitudinal data would be more useful to examine how changes in certain variables affect performance.
Practical implications
These findings provide important insights for managers to understand the disposition of the firm to better leverage internal capability (knowledge), by exploiting relationships with supply chain partners.
Social implications
This paper has extended knowledge in the mainstream management and provides valuable clues on how to improve organizational effectiveness, which is the crux of management.
Originality/value
The paper is among the first empirical works that specifically investigate the relationships between KM and SCM; thus this paper fills an important gap in the supply chain literature.
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Aidatu Abubakari, Kwame Simpe Ofori, Henry Boateng, Koffi N’Da and Robert Ebo Hinson
It is well documented in the extant literature that knowledge plays a crucial role in small and medium enterprise (SME) internationalization. Exporting SMEs from developing…
Abstract
Purpose
It is well documented in the extant literature that knowledge plays a crucial role in small and medium enterprise (SME) internationalization. Exporting SMEs from developing economies faces many challenges, including lack of knowledge about institutions in foreign markets, inadequate knowledge about foreign institutions and limited internationalization knowledge (IK). However, research on the export performance of SMEs has thus far focused on the internationalization strategies of multinational corporations. This study aims to explore the effect of foreign market knowledge on SME export performance. The authors also assessed the moderating effect of employee absorptive capacity in the knowledge-performance nexus.
Design/methodology/approach
The authors adopted a survey design to collect data from owners/managers of SMEs exporters in the Greater Accra region of Ghana. A total of 350 questionnaires were distributed based on convenience. Of this number, 257 usable responses were used in the final analysis. The authors tested the proposed model using partial least squares-structural equation modeling.
Findings
The findings show that the three types of foreign market knowledge tested in this study, namely, foreign institutional knowledge (FIK), foreign business knowledge and IK have positive and significant effects on SME exporters’ performance. It also shows that employees’ absorptive capacity affects the relationship between FIK and SME exporters’ performance.
Originality/value
The study demonstrates the types of knowledge relevant to SME export performance. The study further demonstrates the moderating effect of employee absorptive capacity on the relationship between knowledge and export performance. The study advances existing knowledge on SME performance, especially from an emerging economy context.
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Michael J. Gravier, Wesley S. Randall and David Strutton
The purpose of this paper is to show that following from the premise that knowledge comprises the fundamental source of competitive advantage, this study provides results of a…
Abstract
Purpose
The purpose of this paper is to show that following from the premise that knowledge comprises the fundamental source of competitive advantage, this study provides results of a meta‐analysis that examines whether and how alliance performance is influenced by the role knowledge plays in a strategic alliance.
Design/methodology/approach
Meta‐analysis is employed as the driving methodology in this study. The meta‐analysis approach permits the literature on interfirm knowledge management to be reviewed and synthesized such that the role of knowledge in the alliance, environmental risk, and alliance performance can be thoroughly and validly investigated.
Findings
The findings suggest that the level of risk associated with the environment in which the alliance partners join forces does not moderate the relationship between the various “roles” of knowledge and alliance performance, whereas the magnitude and type of interfirm cohesiveness enjoyed or endured by the alliance participants does materially impact alliance performance. These performance differences suggest that – when the subject is alliance performance – knowledge management strategies matter more than environmental factors.
Research implications/limitations
The environmental uncertainty construct proved the biggest surprise, given conventional views that alliances should prove more effective in turbulent environments. However, implications are limited by observations that suggest the current alliance literature lacks well‐developed and corroborated knowledge and performance constructs. This, in turn, implies researchers should systematically assess the validity of extant knowledge and performance measures.
Practical implications
The observed positive relationship between increased levels of knowledge interchange, alliance cohesion, and alliance performance is a materially practical implication. This was especially true within industries that are inherently more dependent on vertical supplier or buyer relationships, such as manufacturing and services. Active interfirm knowledge management appears to contribute more to alliance performance than environmental factors.
Originality/value
This paper describes the first study to meta‐analyze the role and influence of knowledge constructs within the alliance literature. As such, the results empirically confirm some presumed conventional wisdoms while calling others into question.
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Naresh Kumar and Khairuddin Idris
This study aims to explore the relationships between learning organisation dimensions, institutional characteristics and knowledge performance among Malaysian private higher…
Abstract
Purpose
This study aims to explore the relationships between learning organisation dimensions, institutional characteristics and knowledge performance among Malaysian private higher learning institutions.
Design/methodology/approach
The researchers sought managers' responses to the dimensions of the learning organisation questionnaire (DLOQ) together with perceived measures of private higher learning institutions' knowledge performance to determine relationships.
Findings
It was discovered that there were positive, medium to high, and significant relationships between the seven dimensions of the learning organisation and the dependent variable, perceived knowledge performance. The three dimensions that demonstrated strong relationships were team learning, embedded systems and provision of leadership. The institutional characteristics that jointly affect the private higher learning institutions' performance were perceived level of institutional commitment to institutional/professional service and institutional level of commitment to effective teaching and learning.
Originality/value
On the whole, the findings of this study provide empirical information, which supports the concept of the learning organisation and their positive influence on the knowledge performance, especially in the private higher education industry. Implications for research and practice as well as recommendations for future studies were highlighted to facilitate those who were involved in learning research.
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– The purpose of this paper is to propose performance measures for supply chain knowledge management (SCKM) performance.
Abstract
Purpose
The purpose of this paper is to propose performance measures for supply chain knowledge management (SCKM) performance.
Design/methodology/approach
This is a conceptual study. State of performance measurement has been analyzed on the basis of a comprehensive review of literature in field of SCKM. Based on principles of double and triple loop learning, performance measures have been identified for measuring the success of KM practices in SCs.
Findings
Principles of double and triple loop learning have been utilized to suggest KPI’s for SCKM performance, i.e. supply chain identity and knowledge supply chain stratum. The relevance and justification of these KPI’s is also discussed.
Research limitations/implications
This study is limited to conceptualized measures for SCKM only. Further research is required to test the benefits of these performance measures based on industry applications.
Practical implications
These proposed KPI’s will facilitate the development of the new processes through re-engineering, i.e. problem identification and then rectification. Further, these KPI’s will provide some essential insights as to how supply chains can develop their performance evaluation systems to become more effective and learning oriented.
Originality/value
This study aims to not only identify the gaps present in the SCKM performance measurement literature but also aims to fill the knowledge gap by suggesting suitable performance metrics.
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The study aims at investigating the impact of organizational learning (OL) on the firm’s performance and knowledge management (KM) practices in a heavy engineering organization in…
Abstract
Purpose
The study aims at investigating the impact of organizational learning (OL) on the firm’s performance and knowledge management (KM) practices in a heavy engineering organization in India.
Design/methodology/approach
The data were collected from 205 middle and senior executives working in the project engineering management division of a heavy engineering public sector organization. The organization manufactures power generation equipment. Questionnaires were administered to collect the data from the respondents.
Findings
Results were analyzed using the exploratory factor analysis and multiple regression analysis techniques. The findings showed that all the factors of OL, i.e. collaboration and team working, performance management, autonomy and freedom, reward and recognition and achievement orientation were found to be the positive predictors of different dimensions of firm’s performance and KM practices.
Research limitations/implications
The implications are discussed to improve the OL culture to enhance the KM practices so that firm’s performance could be sustained financially or otherwise. The study is conducted in one division of a large public organization, hence generalizability is limited.
Originality/value
This is an original study carried out in a large a heavy engineering organization in India that validates the theory of OL and KM in the Indian context.
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