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Due to the scope of procurement in the public sector, public procurement policy has the potential to shape the behavior of market actors and promote the growth of businesses with socially relevant characteristics. This chapter looks at the public procurement process in South Korea as well as the implementation of the country’s e-procurement system. Public procurement is vulnerable to corruption in various ways, and Korea’s KONEPS e-procurement system has reduced corruption in the procurement process by increasing transparency, the persistence of data, and the probability of detecting irregularities. Second, this chapter explores how Korea has increasingly incorporated sustainable procurement principles into procurement policy, attempting to foster innovative and environmentally friendly companies, as well as those led by individuals belonging to socially disadvantaged groups. The chapter concludes with a discussion of some of the historical and organizational factors underlying Korea’s successes in public procurement in order to better understand the extent to which currently developing countries can draw upon the Korean case to improve their own procurement policies.

This study aims to collect distributed knowledge organization systems (KOSs) from various domains, enrich each with meta information and link them to the multilingual KOS registry, facilitating integrated search alongside KOSs from various languages and regions.

This research involved collecting and organizing KOS information through three primary steps. The initial phase involved finding KOSs from Web search results, supplemented by the Korea ON-line E-Procurement System (KONEPS) and the National R&D Integrated Notification Service. After obtaining these KOSs, they were enriched by structuring contextual meta information using Basic Register of Thesauri, Ontologies and Classification (BARTOC) metadata elements and established dedicated media wiki pages for each. Finally, the KOSs were linked to the multilingual KOS registry, BARTOC, ensuring seamless integration with KOSs from various languages and regions and creating connections between each registry entry and its associated KOS wiki page.

The research findings revealed several insights, as follows: (1) importance of a stable source for collecting KOS: no national body currently oversees KOS registration, underscoring the need for a systematic approach to collect dispersed KOSs. For Korean KOSs (K-KOSs), KONEPS and National R&D Integrated Notification Service are effective data sources. (2) Importance of enhanced metadata: merely collecting KOSs were not enough. Enhanced metadata bridges access gaps and dedicated wiki pages aid user identification and understanding. (3) Observations from multilingual registry uploads: When adding KOSs to a multilingual registry, similarities were observed across languages and regions. Recognizing this, the K-KOSs were linked with their international counterparts, fostering potential global collaboration.

Due to the absence of a dedicated KOS registry agency, the study might have missed KOSs from certain fields or potentially over-collected from others. Furthermore, this study primarily focused on K-KOSs and their integration into the BARTOC registry, which might influence the methods and perspectives on collecting and establishing links among analogous KOSs in the registry.

This research pursued a stable method to detect KOS development and revisions across various fields. To facilitate this, we used the integrated e-procurement and R&D notification system and added meta information to aid in the identification and understanding of KOSs, which includes media wiki pages. Furthermore, link information was provided between the BARTOC registry and the Korean KOS websites and media wiki pages.

This paper will consider the rationale and effectiveness of SMEsupport policies in the award of public procurement (PP) contracts. One group of economic justifications for SME policies derives from the notion that awarding PP contracts to SMEs (and micro-enterprises) encourages innovation, entrepreneurship and so contributes to job creation, economic growth and can support local and regional developments to the benefit of wider society. The link between SMEs, innovation and economic growth has often been assumed in PP policy-making. While some studies show higher growth rates in small than larger firms, others indicate, to the contrary, that many micro and small enterprises, and particularly informal businesses, are not actively seeking to grow. This paper will assess how effective SME policies may be, and questions the extent to which they are properly evaluated.

The purpose of this paper is to illustrate a unique opportunity to analyze the implications of two different approaches to develop and deploy a national public electronic procurement system.

The authors used multiple data collection methods. The data were collected from 2009 to 2013 from primary sources, studies, consulting work, seminars, official documents and the written press. The structure includes a teaching case, a teaching note and a discussion on the potential of case research as a powerful method to elicit valuable insights and knowledge creation.

The research shows that literature on E-Procurement and E-Government is oblivious to the disruptive character of this technology in public administration. This case allows the discussion on the consequences of this omission for the success of E-Procurement implementations. Lessons drawn are extendable to other E-Government ventures.

Despite multiple stakeholder views and a long and difficult debate among different technical platforms, the underlying problem remains unnoticed. The authors show that decisions on E-Procurement implementations should also consider organizational design and adoption of innovation strategies. By re-framing the problem, much of the complexity of the decision disappears.

Many nations around the world are developing or revamping their National Public E-Procurement Systems, this parsimonious account of a complex decision allows for the exploration and discussion of the various complexities surrounding technological innovations in public management and brings light to a critical and mostly ignore success factor associated with the choice on the implementation and operational model.

The research aims to qualitatively explore e-marketplace service quality (EMSQ) from the perspective of an industrial buyer as a sole decision-maker. It further intends to quantitatively examine its impact on the industrial buyer's perceived value (PV), overall satisfaction (SAT), and e-loyalty (ELOY) in the context of business-to-government (B2G) e-commerce.

The research used an exploratory sequential mixed-method design. A qualitative exploratory study of EMSQ was conducted using a Straussian grounded theory (GT) technique, followed by an explanatory quantitative study using PLS-SEM to evaluate causal links between various research variables.

In the area of e-services, the investigation found that the hierarchical structure of EMSQ encompasses six broadly applicable dimensions and one B2G context-specific dimension of the e-governance process quality. The study also reinforced previous research findings in the B2C and B2B e-commerce domains, highlighting that e-service quality positively impacts online buyer's PV, SAT and ELOY.

This research contributed to the area of e-service operations by developing and validating the EMSQ model in the B2G e-commerce settings. Further, it has opened up new research avenues in B2G e-commerce.

The findings from this research highlighted that e-service operations managers should focus on usability, technological concerns, product/vendor quality concerns, customer support reliability, along with effective e-governance, ordering and logistics processes for e-business success. It also provides policymakers with guidelines for making B2G e-marketplaces sustainable.

To the best of the author's knowledge, this is the first study employing the GT and PLS-SEM techniques to explore EMSQ from the viewpoint of industrial buyers in B2G e-commerce. The study contributed to prior literature by proposing and validating the hierarchical EMSQ model.

The revolution brought about by the internet and the World Wide Web has led to the development of numerous e-Tendering systems for public sector tendering that have automated various aspects of the manual tendering processes that are known to experience numerous problems. However, one key area that has not been fully addressed is the automation of the evaluation of public tenders based on group decision-making. This paper presents part of the development of a Web-based e-tendering system called Nigerian Public Sector eTender (NPS-eTender) that automate the evaluation of public sector tenders based on group decision-making.

The system was developed using object-oriented methodologies. Specifically, Ripple and unified process methodologies were adopted.

The results of the system validation showed that NPS-eTender has an average rating of 74% with respect to correct and accurate modelling of the existing tendering domain and an average rating of 67.6% with respect to its potential to enhance the proficiency of public sector tendering in Nigeria. Based on the results of the validation, it can be concluded that the automation of the tender evaluation process can lead to a more proficient tendering process.

This research has contributed to the development of an e-Tendering system for the public sector that supports the whole tendering lifecycle including the automation of evaluation of public tenders based on group decision-making.

The purpose of this paper is to investigate the implementation of initiative e-procurement in decentralized system on Indonesia’s local government system.

The authors combine quantitative and qualitative methods. The central finding of this research is that human resources are the pivotal factors that determine the performance of local e-procurement in three cities. This research focusses on three local governments in Indonesia – Yogyakarta City, Tangerang City, and Kutaikartanegara Regency.

The central finding of this research is that human resources are the pivotal factors that determine the performance of local e-procurement in three cities. However, Tangerang City is going institutionalization phase in e-procurement initiative to ensure its sound local regulation.

There are several limitations to this study including the recent nature of decentralized procurement in Indonesia, limited standardized and disaggregated data on local government procurement expenditures and performance.

The study recommends that human resources management in procurement needs to be addressed by both local and central government.

e-Procurement is an important instrument for preventing corruption in goods and services procurement. Indonesia has been implementing an e-procurement policy since 2008 based on a Presidential Decree. The president has issued annual orders (presidential instructions), and all central ministries and local governments have been required to comply with them to obtain their budget through the e-procurement system. However, as of 2012 fiscal year, only around 10.26 percent of the central government institution procurement budget and 10 percent of the local government procurement budget in Indonesia went through the e-procurement system, with wide variations among cities.

The purpose of this paper is to propose a guideline for the European Union (EU) to support high-speed broadband development based on economic frameworks and successful countries, Korea and Sweden. In the past decade, both policymakers and academic scholars have so far emphasised broadband policy mostly on the supply side. Increasing broadband adoption, nevertheless, is important for the EU to meet its Digital Agenda. Therefore, demand-side policy is also needed to stimulate high-speed broadband adoption in the EU.

This paper applies frameworks of network externalities and the information and communications technology ecosystem to provide a better understanding of the relationship between supply- and demand-side policies. In addition, Korea and Sweden, which are two successful countries in high-speed broadband development particularly their demand-side policy, are chosen as a comparative case study.

Both supply and demand sides are important to broadband policy to achieve the EU Digital Agenda 2020. It is also important for the policymakers to consider that demand-side policy should complement the implementation of supply-side policy, not substitute it. The demand side can be a great driver, especially with the development of content and applications for high-speed broadband.

This paper fills the research gap on broadband policy on the demand side which is currently limited in comparison to the supply-side studies.