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Article
Publication date: 14 November 2016

Sasekea Harris

Observing trends and issues plays a key role in the success of any industry. Since 2010, the Association of College & Research Libraries (ACRL) has been publishing papers on top…

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Abstract

Purpose

Observing trends and issues plays a key role in the success of any industry. Since 2010, the Association of College & Research Libraries (ACRL) has been publishing papers on top trends and issues in academic libraries in the USA, allowing for reflection, tracking, lesson drawing, adaptation, planning and direction. Such a publication is absent in the Jamaican library industry. This paper aims to examine the extent to which these trends and issues, as reported by ACRL, are evident in Jamaican academic librarianship.

Design/methodology/approach

Through document and thematic analysis of publications written on Jamaican academic librarianship 2010-2016, this paper highlights trends and issues in Jamaican academic librarianship.

Findings

There are similarities in the trends and issues in Jamaican academic librarianship and American academic librarianship; the similarities sometimes vary, however, in focus. Additionally, there are trends and issues in Jamaican academic librarianship not mentioned in the literature reviewed on American academic librarianship and vice versa.

Research limitations/implications

A survey of the chief librarians’ perceptions regarding the trends and issues would be a useful follow-up.

Practical implications

This paper allows for reflection, comparison, benchmarking, lesson-drawing, planning and direction for academic libraries and other types of libraries in Jamaica and the rest of the developing world.

Social implications

The gaps highlighted, particularly those with the most potential, can be discussed with the objective of exploring how these can be translated into new or revised services for the community of users.

Originality/value

This paper is of value, as there is no publication with an explicit focus on trends and issues in Jamaican academic libraries; this paper will be the first publication on trends and issues in Jamaican academic librarianship. In this regard, this paper makes an important contribution to the literature on academic librarianship generally, and to the literature on Caribbean and Jamaican academic librarianship, specifically.

Article
Publication date: 9 January 2017

Sasekea Harris

Biennially, the Association of College & Research Libraries (ACRL), a division of the American Library Association, publishes a report on the top trends and issues affecting…

Abstract

Purpose

Biennially, the Association of College & Research Libraries (ACRL), a division of the American Library Association, publishes a report on the top trends and issues affecting academic libraries in higher education. Harris (2016) used the trends and issues reported by the ACRL to inform a document and thematic analysis of publications written on Jamaican academic librarianship 2010-2016, to investigate the trends and issues in Jamaican academic librarianship. Harris’ (2016) paper however noted that a survey of the chief librarian in each library, regarding their perceptions of the trends and issues would be a useful follow-up to her study, and cited this as a limitation/implication of her paper. The purpose of this paper is to address the above limitation and is therefore the follow-up to Harris’ (2016) paper.

Design/methodology/approach

The chief librarians in five of the six local university libraries were surveyed to provide insights into the trends and issues in Jamaican academic libraries at the university level.

Findings

Acquisitions, budget, staffing, communicating value, digital preservation and curation, mobile environment, collaboration, scholarly communication, information technology, space, higher education, user behaviour and expectations and information literacy are the top trends and issues in Jamaican academic libraries at the university level.

Research limitations/implications

This survey seeks to complement rather than contest Harris’ (2016) research. Perhaps a useful follow-up to both papers would be biennial updates. Additionally, a survey of the trends and issues in all types of academic libraries throughout the English-speaking Caribbean would be a useful follow-up.

Originality/value

This paper is of value, as it is the first survey of trends and issues in Jamaican academic librarianship. It enriches the existing document and thematic analytical research on trends and issues in Jamaican academic libraries by adding an empirical component. It also increases the number of publications, on trends and issues in Jamaican academic librarianship, from one to two, and allows voices from the English-speaking Caribbean (Jamaica) to be incorporated into the literature dedicated to trends and issues in academic libraries.

Article
Publication date: 11 June 2018

Sasekea Yoneka Harris

Academic libraries do not operate in a vacuum; they must co-exist with change and competition on all levels. In order to succeed, they must know their internal strengths in order…

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Abstract

Purpose

Academic libraries do not operate in a vacuum; they must co-exist with change and competition on all levels. In order to succeed, they must know their internal strengths in order to take advantage of opportunities, whilst avoiding threats and addressing weaknesses. A SWOT analysis of Jamaican academic libraries can yield strategic insights for academic library praxis in Jamaica, the Caribbean, and the globe. The paper aims to discuss these issues.

Design/methodology/approach

Survey and discussion group were engaged for the five local academic libraries in higher education in Jamaica.

Findings

Human resources and support are the most recurrent themes in the reported strengths, weaknesses, opportunities and threats.

Research limitations/implications

This paper focused on local academic libraries in higher education (university level) in Jamaica. A survey of academic libraries at all levels, and using more detailed strategic analytical tools, would be a useful follow up.

Practical implications

This paper provides academic library managers and the national/regional library associations with a situational analysis of Jamaican academic librarianship, which can be used to inform future planning and management of library and information services. Additionally, the findings can inform the Latin America and Caribbean section of international library documents on trends, issues and future position of academic libraries globally.

Originality/value

This paper is of value as it is the first published scholarly documentation on the strengths, weaknesses, opportunities and threats in academic librarianship in Jamaica. In this regard, it makes a useful contribution to the dearth of literature on SWOT analyses of academic libraries per country. It may also represent a starting point for looking at solutions and emerging challenges in a Caribbean academic library environment and should help to focus on the need for continuing innovation.

Details

Library Management, vol. 39 no. 3/4
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 9 February 2021

Sasekea Yoneka Harris

This paper examined the impact of the coronavirus disease 2019 (COVID-19) pandemic on people, place, product and services in Jamaican academic libraries. It also compares the…

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Abstract

Purpose

This paper examined the impact of the coronavirus disease 2019 (COVID-19) pandemic on people, place, product and services in Jamaican academic libraries. It also compares the Jamaican academic library’s COVID-19 experience with US academic library’s COVID-19 preliminary experience.

Design/methodology/approach

The local academic libraries in higher education in Jamaica (also referred to in this paper as university libraries) were surveyed.

Findings

Government mandates, university mandates and the absence of a vaccine influenced academic library response. The measures implemented, though unplanned and developed on-the-go, constituted a behavioural change model (BCM). COVID-19 has had a positive-negative impact on library people, place, product and services and has created a new normal for Jamaican academic libraries.

Research limitations/implications

This paper captures the preliminary response of Jamaican academic libraries to the first wave of the COVID-19 pandemic and its impact on library people, place, product and services. As such, a follow-up survey on changes, challenges, strengths, impact, lessons and plans would be a useful complement to this paper. As COVID-19 information is rapidly evolving, this preliminary response of Jamaica is neither the final nor complete response to the pandemic.

Practical implications

The COVID-19 pandemic has revealed a gap in the literature on disaster management generally and pandemic management in particular, and on the management of health disasters in academic libraries; this paper seeks to fill this gap, albeit incrementally, through Jamaica's preliminary response to the COVID-19 pandemic.

Originality/value

This paper gives voice to the Caribbean academic library’s COVID-19 experience, through the voice of Jamaica. It is the first scholarly paper on the impact of COVID-19 on university libraries in the Jamaican / English-speaking Caribbean, and so presents the elements of the BCM implemented by Jamaica, which provides an important guide to Caribbean academic library leaders. The findings can also inform the Latin American and Caribbean section of international library papers on COVID-19 impact on academic libraries globally.

Details

Library Management, vol. 42 no. 6-7
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 16 February 2021

Sasekea Yoneka Harris

This paper examined the impact of the novel coronavirus pandemic (known as COVID-19) on Jamaican academic libraries, during the first six months, with an emphasis on revealed…

Abstract

Purpose

This paper examined the impact of the novel coronavirus pandemic (known as COVID-19) on Jamaican academic libraries, during the first six months, with an emphasis on revealed library strengths, biggest impact, lessons learned and plans for library business continuity.

Design/methodology/approach

The local academic libraries in higher education in Jamaica (also referred to in this paper as university libraries) were surveyed.

Findings

The coronavirus pandemic revealed strengths in the areas of staffing and library modality and had the biggest impact on the latter. Lessons were learned in preparedness, communication, documentation, collaboration, staffing, library modality, and infrastructure/systems, which together shaped plans for library business re-opening/continuity.

Research limitations/implications

This paper captures the initial response of Jamaican Academic Libraries (JAL) to the first six months of the COVID-19 pandemic. Information on COVID-19 is rapidly evolving, and the preliminary initial response of Jamaica is neither the final nor complete response to the pandemic. As such, a follow-up survey of months 7–12 would be useful. Also, a survey of all English-speaking Caribbean academic libraries would be of value to library evidence and practice.

Practical implications

The COVID-19 pandemic has revealed a gap in the literature on library disaster management in general but also specifically on pandemic preparedness and management, and library business continuity during a pandemic. Using JAL' response, this paper proposes: “A Pandemic Preparedness Business Continuity Planning Checklist for Jamaican Academic Libraries”, which can be adopted/adapted in other Caribbean/developing country academic libraries, as well as other library types in Jamaica, which currently look to the understudied university libraries for leadership.

Originality/value

This paper is the first scholarly paper on the impact of the COVID-19 pandemic on university libraries in the Jamaican / English-speaking Caribbean, with a focus on revealed strengths, biggest impact, lessons learned, plans for library business re-opening/continuity. As the scholarly literature on pandemic management in Caribbean academic libraries is non-existent, this paper seeks to fill this gap, albeit incrementally. Additionally, the findings can inform the Latin America and Caribbean section of international library papers on COVID-19 impact on academic libraries globally.

Details

Library Management, vol. 42 no. 6/7
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 10 October 2016

Sasekea Harris

Collection content is no longer the primary distinctive signifier of excellence in the present libraries. In an information market where technology has increased access to…

1735

Abstract

Purpose

Collection content is no longer the primary distinctive signifier of excellence in the present libraries. In an information market where technology has increased access to content, thereby providing resources at one’s fingertips, the provision of services is increasingly becoming a distinctive signifier of excellence and quality. In such an open/service-oriented marketplace, what are the services that are signifiers of excellence and consequently distinguish a library? This paper aims to review select literature within the USA to identify the services that are signifiers of excellence and that will consequently distinguish a library in the current era and investigate the extent to which said services identified in the review of the literature are provided by the University of the West Indies (UWI) Mona library, but focus specifically on only those that meet the additional criteria of placing the UWI Mona library as either the first to introduce the service in Jamaica or as the only library in Jamaica with the particular service offering. These two additional criteria provide the added signature or uniqueness essential to being distinguished.

Design/methodology/approach

Through the use of a mixed methods research, this paper highlights library service offerings considered as distinctive signifiers of excellence within the American literature and also within the UWI Mona Library – that will distinguish a library.

Findings

This paper reveals services incorporating technology, the library as a place/space, teaching and research and personal attention to users as distinctive signifiers of excellence. In this regard, within the UWI Mona Library, services offered such as the Virtual Reference Service, Extended Opening Service, Halls of Residence Librarian Service, Information Commons Service, Information Literacy Service and the West Indies and Special Collection Research Service were found to incorporate the aforementioned service themes and placed the UWI Mona library as either the first to introduce the service in Jamaica or as the only library in Jamaica with the particular service offering, consequently distinguishing the UWI Mona Library from other academic libraries in Jamaica.

Originality/value

This paper is of value, as it provides the library and information community with an outline of services that distinguish a library; it offers library managers in Jamaica and the rest of the world the opportunity to compare services in their libraries with that of other libraries as outlined within the literature review as well as within the UWI Mona library; it highlights how the UWI Mona library, an academic library in the Caribbean, compares on the international library scene, with particular reference to the USA; it informs current and potential library users of how the UWI Mona library is trending in service culture and a focus on distinctive services can promote a community of academic library service best practice.

Article
Publication date: 16 September 2021

Trecia Latoya Pryce, Jollette Russell, Marsha Nicola Crawford, Joan Opal McDermott and Ariel Christina, Nordia Perkins

The purpose of this study is to detail the experiences, perspectives and emerging framework for the delivery of library services by member libraries of the College Libraries

Abstract

Purpose

The purpose of this study is to detail the experiences, perspectives and emerging framework for the delivery of library services by member libraries of the College Libraries Information Network (COLINET) at the onset and during the COVID-19 pandemic in Jamaica.

Design/methodology/approach

An exploratory sequential mixed approach was used for this study. Qualitative data was collected initially using a semi-structured interview with a virtual focus group comprising seven librarians from the COLINET in Jamaica. Purposive sampling was used to select the participants for the focus group. The second phase of data collection used an online survey through Google Forms to the membership of COLINET; 19 of 31 libraries (61.2%) responded to the survey.

Findings

The findings reveal the current status of library operation and service delivery at the COLINET member libraries. The impact of COVID-19 on staffing arrangements, support and engagement, library resources and services are seen through the lens of the challenges and opportunities presented by the pandemic.

Research limitations/implications

In total, 19 of the 31 libraries in COLINET responded to the survey; therefore, the researchers were unable to get a comprehensive assessment of the impact of COVID-19 on COLINET libraries.

Practical implications

This study will assist libraries in their response to COVID-19 and other similar future national public health crises. The findings and recommendations can provide a blueprint for developing policies and procedures for libraries during a national health crisis. Additionally, it will add to the empirical literature on Caribbean libraries.

Originality/value

This study is essential for libraries responding to the coronavirus pandemic in Jamaica and the wider Caribbean region. This study examines the response of academic libraries from diverse tertiary institutions; exploring their challenges, solutions and emerging frameworks; making it representative and inclusive for academic libraries. This study advances the limited research that exists with regard to Caribbean libraries and the COVID-19 pandemic.

Details

Global Knowledge, Memory and Communication, vol. 71 no. 8/9
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 1 November 2006

Lucy A. Tedd

The purpose of this research is to report on research undertaken into the use made of library and information science (LIS) journals in dissertations written by students…

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Abstract

Purpose

The purpose of this research is to report on research undertaken into the use made of library and information science (LIS) journals in dissertations written by students undertaking the Master's course in Information and Library Studies at the University of Wales Aberystwyth.

Design/methodology/approach

Analysis of the citations of 100 (post 2000) dissertations submitted gives an indication of the range of material used in dissertations. In addition, responses to questionnaires from students provide information about how relevant papers are found from LIS journals.

Findings

Journals with a practical bias were cited more than research‐oriented journals. Lists of the most “popular” journal titles are included.

Originality/value

The research provides a “snapshot” of the use made of LIS journals by Master's students in their dissertations.

Details

Aslib Proceedings, vol. 58 no. 6
Type: Research Article
ISSN: 0001-253X

Keywords

Article
Publication date: 1 May 2006

Mardene Rosalee Carr

The paper seeks to show how telecommuting can be employed to advantage in the Jamaican library system.

Abstract

Purpose

The paper seeks to show how telecommuting can be employed to advantage in the Jamaican library system.

Design/methodology/approach

A questionnaire and a literature review were utilized in this research paper. The primary research tool was a 12‐question questionnaire that was administered to all levels of library staff across the island. Articles covered in the literature review ranged from 1988 to 2004. This range was used to give a general idea of telecommuting from early on to present day.

Findings

The paper finds that library staff all over Jamaica were interested in the concept of telecommuting.

Originality/value

The paper provides information as to the benefits of incorporating telecommuting into the Jamaican library system.

Details

The Electronic Library, vol. 24 no. 3
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 11 July 2019

Marsha-Gay Robinson

The purpose of this paper is to examine the continuing professional development (CPD) activities undertaken by special librarians in Jamaica, their motivation, the challenges…

Abstract

Purpose

The purpose of this paper is to examine the continuing professional development (CPD) activities undertaken by special librarians in Jamaica, their motivation, the challenges faced and the areas of interest for professional development.

Design/methodology/approach

Special librarians working in Jamaica were surveyed using an online questionnaire which was disseminated via e-mail.

Findings

The study indicates that special librarians in Jamaica were engaged in both formal and informal CPD activities. They were motivated by factors such as keeping up to date with changes in librarianship and personal satisfaction. Challenges to participating in CPD include, lack of funding, time constraints and lack of worthwhile options. Areas of interest for CPD were mainly information technology-based.

Research limitations/implications

The study was limited to the contact lists of the special libraries section of the Library and Information Association of Jamaica (LIAJA) and the Government Library and Information Network of the Jamaica Library and Information Network (JAMLIN).

Practical implications

The results have implications for the planning and implementation of continuing professional activities for Jamaica’s special librarians. It also fills a gap in library literature regarding the continuing professional activities of special librarians.

Originality/value

The paper is one of few studies focusing on the CPD activities of special librarians undertaken in a developing country.

Details

Library Management, vol. 40 no. 6/7
Type: Research Article
ISSN: 0143-5124

Keywords

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