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1 – 9 of 9Zina Barghouti, Jacob Guinot and Ricardo Chiva
The authors draw on this approach to explore the consequences of compassion and altruism in the workplace for firm performance, using organizational resilience as a mediating…
Abstract
Purpose
The authors draw on this approach to explore the consequences of compassion and altruism in the workplace for firm performance, using organizational resilience as a mediating variable.
Design/methodology/approach
In recent years, a paradigm shift has been proposed in the organizational sciences that includes a change from self-centeredness to interconnectedness. This emergent management paradigm considers that employees are not only motivated by self-interest but also by other-centered values, such as altruism and compassion for others. This alternative proposal suggests the need for a more humanistic perspective for management. To carry out the research, the authors applied a structural equation model to a sample of highly innovative companies from different sectors.
Findings
The results confirm that compassion at work leads to a climate based on altruism, which indirectly increases firm performance by means of organizational resilience. This study contributes to the organizational literature by revealing some benefits of promoting altruism and compassion in organizations.
Originality/value
This study therefore provides a detailed analysis of the consequences of altruism and compassion in organizations and reveals some organizational conditions that can drive firm performance. Moreover, this study is the first to suggest and empirically validate that a work climate based on altruism enhances organizational resilience. In turn, organizational resilience enables the firm to take appropriate actions to convert unexpected and adverse situations that potentially threaten its survival into sources of opportunity and growth.
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Jacob Guinot, Sandra Miralles, Alma Rodríguez-Sánchez and Ricardo Chiva
Based on a new management paradigm rooted on care and compassion, this study explores the consequences of compassion at work on organizational learning and firm performance.
Abstract
Purpose
Based on a new management paradigm rooted on care and compassion, this study explores the consequences of compassion at work on organizational learning and firm performance.
Design/methodology/approach
Structural equation modeling (SEM) was employed to analyze the research model by using data from two different samples.
Findings
Results confirm that compassion increases firm performance through organizational learning capability; however, compassion do not enhances directly firm performance.
Research limitations/implications
The study findings indicate that when compassion is propagated among organizational members, organizations are better able to learn so they obtain a competitive advantage that is difficult to imitate and leads to higher firm performance.
Originality/value
This study takes a step forward on literature by providing empirical evidence for a promising area of management research such is compassion in organizations.
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Jacob Guinot, Adrián Monfort and Ricardo Chiva
In the last few years a new management style and paradigm has emerged with the aim of improving employee motivation, commitment and satisfaction through participatory management…
Abstract
Purpose
In the last few years a new management style and paradigm has emerged with the aim of improving employee motivation, commitment and satisfaction through participatory management practices and more democratic organizational structures. Based on this new paradigm, this study examines the consequences of participative decision making for job satisfaction and trust.
Design/methodology/approach
To examine the proposed relationships structural equation modelling was used on a sample of 3,364 employees conducted by the European Foundation for the Improvement of Living and Working Conditions (Eurofound).
Findings
Results confirm that participative decisions positively influence job satisfaction both directly and indirectly by means of employees' perception of trust.
Originality/value
Based on democratic management style, this study shows how participative decisions and trust can increase job satisfaction.
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Jacob Guinot, Ricardo Chiva and Vicente Roca-Puig
Due to the divergent conclusions about the effects of interpersonal trust on job satisfaction, the study aims to look more deeply into this relationship by introducing job stress…
Abstract
Purpose
Due to the divergent conclusions about the effects of interpersonal trust on job satisfaction, the study aims to look more deeply into this relationship by introducing job stress as a mediator variable.
Design/methodology/approach
The paper uses structural equation modeling to analyze the opinions of 6,407 Spanish employees, taken from the 2008 Quality of Working Life Survey carried out by the Spanish Ministry of Labor and Immigration.
Findings
The findings show that interpersonal trust has a positive effect on job satisfaction, and that job stress partially mediates this relationship. Furthermore, interpersonal trust is negatively related to job stress, which in turn is negatively related to job satisfaction.
Research limitations/implications
Despite the pertinence and size of the database used in the study, it is very heterogeneous. Future research might delimit the database by organization size or sector. Qualitative studies may also improve our understanding of the relationships studied and enable other concepts to be included.
Practical implications
Cultivating a climate of trust may provide organizations with a strategy to improve levels of mental well-being and satisfaction among their employees.
Originality/value
This research explains why interpersonal trust has a positive effect on job satisfaction. The paper's conceptualization of trust implies risk assumption and low risk perception; low perception of risk is presumed to reduce job stress, and in turn, increase job satisfaction. The paper also puts forward reasons for why “excessive” interpersonal trust has been related to negative effects on job satisfaction. “Excessive” trust might infer high risk perception, which might increase job stress, and in turn decrease job satisfaction.
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Jacob Guinot, Ricardo Chiva and Fermín Mallén
This paper aims to, prompted by a recent paradigm shift in the organizational sciences, to explore some antecedents of organizational learning capability, focusing on altruism and…
Abstract
Purpose
This paper aims to, prompted by a recent paradigm shift in the organizational sciences, to explore some antecedents of organizational learning capability, focusing on altruism and relationship conflict.
Design/methodology/approach
To test the hypotheses, the structural equation technique was applied to data from a survey of Spanish firms with recognized excellence in human resource management.
Findings
The results of this research show that, in these firms, altruism facilitates learning capacity both directly and indirectly (through relationship conflict). Relationship conflict is posited as a mediating variable that explains how altruism improves organizational learning.
Research limitations/implications
The limitations of this study include excessive heterogeneity of the sample size and industrial sector and the type of firm included in the sample. Due to the potential benefits that altruism seems to have for organizations, future research could continue to investigate the consequences of altruism in organizations.
Practical implications
Altruism provides organizations with a value that can facilitate organizational learning capability not only directly, but also by reducing relationship conflict. Altruism may offer organizations a tool they can use to improve their success in dealing with the challenges of today’s uncertain and constantly changing economic environment.
Originality/value
This study proposes a common altruistic approach that is far removed from traditional self-interested models in organizational literature. This study identifies altruism and relationship conflict as antecedents of organizational learning capability.
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Fermín Mallén, Ricardo Chiva, Joaquín Alegre and Jacob Guinot
– The purpose of this paper is to investigate the relationship between altruistic leader behaviors, organizational learning capability and organizational performance.
Abstract
Purpose
The purpose of this paper is to investigate the relationship between altruistic leader behaviors, organizational learning capability and organizational performance.
Design/methodology/approach
The sampling frame consists of several databases or listings of business that consider people as a key element of the organization and are considered by their employees to be good firms to work for or organizational environments where human resources management has high priority (n=251). The authors use structural equation modeling to test if the relationship between altruistic leader behaviors and organizational performance is mediated by organizational learning capability.
Findings
Results suggest that organizational learning capability fully mediates between altruistic leader behaviors and organizational performance. Thus, organizational learning capability plays a key role in explaining how altruistic leader behaviors affect organizational performance, essentially because it facilitates the creation of a creative, participatory and dialogue-based environment that promotes organizational learning.
Research limitations/implications
The database used in the study is very heterogeneous. Future research might delimit the database by organization size or sector. Qualitative studies may also improve our understanding of the relationships studied and enable other concepts to be included.
Practical implications
This study provides evidence of the positive relationship between altruistic leaders and performance. However, recruiting and fomenting altruistic leaders is not sufficient on its own to improve performance, and should be accompanied by implementing other facilitating factors of organizational learning such as dialogue or experimentation.
Originality/value
In recent years some studies have linked leadership with organizational learning. However, this is one of the first studies to concentrate on altruistic leader behaviors as such, a concept that has received scant mention in the literature despite its importance in a number of leadership styles, and its relevance today as an alternative to the egotistic leader. The authors offer empirical evidence of the role of altruistic leader behavior as an antecedent of organizational learning capability and subjective measures of performance.
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Ana Clara Berndt, Giancarlo Gomes and Felipe Mendes Borini
This study aimed to analyze the role of organizational learning capability and entrepreneurial orientation on frugal innovation and, consequently, operational performance within…
Abstract
Purpose
This study aimed to analyze the role of organizational learning capability and entrepreneurial orientation on frugal innovation and, consequently, operational performance within the Brazilian textile industry.
Design/methodology/approach
The sample consisted of 257 valid questionnaires from the textile industry in the state of Santa Catarina, Brazil. Data were analyzed using structural equation modeling using SmartPLS software.
Findings
The results showed that organizational learning capability is a strong driver of the operational performance when mediated by frugal innovation. Evidence also showed that relationships between entrepreneurial orientation, organizational learning capability, frugal innovation and operational performance are significant once the direct effect has more power than the indirect effect. Results elucidated different outcomes that are not in accordance with previously seen studies. Moreover, the latter shines a light on a possible interference caused by the COVID-19 pandemic.
Originality/value
The study clarifies the relationship that entrepreneurial orientation and organizational learning capability unleash in frugal innovation and operational performance. It also shows a new situation when looking at the relationship between entrepreneurial orientation, organizational learning capability and operational performance.
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The purpose of this study is two-fold. First, it systematically reviews and synthesizes research on servant leadership in management and hospitality management literature. Second…
Abstract
Purpose
The purpose of this study is two-fold. First, it systematically reviews and synthesizes research on servant leadership in management and hospitality management literature. Second, by reviewing and comparing the characteristics of the hospitality industry and servant leadership attributes, this study provides insights concerning the conceptualizations and theorization of servant leadership in hospitality management and discusses future research directions.
Design/methodology/approach
The current study reviewed 106 articles published during the period of 1970 to 2018 in hospitality management and broader management literature.
Findings
The characteristics of the hospitality industry and servant leadership attributes were found to be mutually inclusive, both consisting qualities such as trust, integrity, honesty, care, servant behavior, listening and community focus.
Practical implications
Scholars should concentrate on exploring what makes servant leaders unique in the hospitality industry.
Originality/value
The study reviews the hospitality characteristics, and servant leadership attributes offer new research avenues.
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