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How to increase job satisfaction: the role of participative decisions and feeling trusted

Jacob Guinot (Department of Business Administration and Marketing, Universitat Jaume I, Castellón de la Plana, Spain)
Adrián Monfort (Department of Business Administration and Marketing, Universitat Jaume I, Castellón de la Plana, Spain)
Ricardo Chiva (Department of Business Administration and Marketing, Universitat Jaume I, Castellón de la Plana, Spain)

Employee Relations

ISSN: 0142-5455

Article publication date: 28 May 2021

Issue publication date: 1 October 2021

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Abstract

Purpose

In the last few years a new management style and paradigm has emerged with the aim of improving employee motivation, commitment and satisfaction through participatory management practices and more democratic organizational structures. Based on this new paradigm, this study examines the consequences of participative decision making for job satisfaction and trust.

Design/methodology/approach

To examine the proposed relationships structural equation modelling was used on a sample of 3,364 employees conducted by the European Foundation for the Improvement of Living and Working Conditions (Eurofound).

Findings

Results confirm that participative decisions positively influence job satisfaction both directly and indirectly by means of employees' perception of trust.

Originality/value

Based on democratic management style, this study shows how participative decisions and trust can increase job satisfaction.

Keywords

Acknowledgements

This work was supported by the UJI Research Programmes (UJI-B2019-04 and UJI-A2019-22). We would also like to thank Mary Savage for providing language help.

Citation

Guinot, J., Monfort, A. and Chiva, R. (2021), "How to increase job satisfaction: the role of participative decisions and feeling trusted", Employee Relations, Vol. 43 No. 6, pp. 1397-1413. https://doi.org/10.1108/ER-10-2020-0462

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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