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Article
Publication date: 18 March 2020

Kafia Ayadi and Isabelle Muratore

This paper investigates children's influence on their mothers' online grocery shopping. As virtual shopping does not provide instant gratification, the authors explore how…

Abstract

Purpose

This paper investigates children's influence on their mothers' online grocery shopping. As virtual shopping does not provide instant gratification, the authors explore how children between the ages of 7 and 11 are involved in the online purchasing process (before, during and after the purchase) with their digital mothers (digimums).

Design/methodology/approach

We collected qualitative data from 27 separate semi-structured interviews of mothers and their children.

Findings

Children's influence during the online buying process exists and can be active, passive and/or proactive. The findings extend knowledge about children's influence by adding the notion of proactive influence where children use an intended approach to anticipate their mother's needs for grocery shopping and take initiatives. Children use less impulsive requests and become smart shoppers using more rational arguments to explain their requests. The online buying process contributes to children's online socialisation: They learn the importance of the shopping list, prices, discounts, brands and so on. Online socialisation at home might take the physical form of using digital devices (i.e. scanning) and entering the credit card code, which contributes to the children's learning.

Originality/value

Online buying virtualises children's relationship to objects, and the screen acts as a kind of filter. This makes their influence strategy less emotional and corporeal and more rational (smart shopper).

Details

International Journal of Retail & Distribution Management, vol. 48 no. 4
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 14 November 2016

Isabelle Muratore

Considering that retailers view impulse buying as an important component of their business (around 75 per cent of the purchases are unplanned) and considering also that teens…

4373

Abstract

Purpose

Considering that retailers view impulse buying as an important component of their business (around 75 per cent of the purchases are unplanned) and considering also that teens often do some shopping in autonomy and represent an important financial power, the purpose of this paper is to fill the lack of studies concerning adolescent consumers impulse shopping behaviours. This paper investigates the relationships between the positive (prestige sensitivity, price quality schema) and the negative (price consciousness, value consciousness, price mavenism, sales proneness) role of price in teens’ impulse buyings.

Design/methodology/approach

The test of the hypotheses has been achieved on a sample of 325 French teens (age between 14 and 18) using MANOVA. Previously, respondents were split in two groups which are impulsive buyers and non-impulsive buyers.

Findings

Findings show clearly differences between teens’ impulsive buyings and teens’ non-impulsive buyings. Teens’ as impulsive buyers possess more prestige sensitivity, price-quality schema, price mavenism, sale proneness and less price consciousness and value consciousness than non-impulsive buyers. Moreover, females adolescents are more inclined to be impulsive buyers than males adolescents.

Originality/value

Not only it is one of the rare studies that investigates on teens’ impulsive buying but above all, it is the only study that takes into consideration the role of price perception, while a price has to be paid in order to buy.

Details

International Journal of Retail & Distribution Management, vol. 44 no. 11
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 1 July 2003

Isabelle Muratore

The main purpose of this article is to get a better understanding of the child’s cents‐off sensitivity and his brand sensitivity in influence situations. This study, carried out…

1783

Abstract

The main purpose of this article is to get a better understanding of the child’s cents‐off sensitivity and his brand sensitivity in influence situations. This study, carried out on 702 parents and 702 children, underlines the important influence of the child’s product involvement on his cents‐off sensitivity and on his brand sensitivity. Moreover, this research shows the non‐linear influence of the child’s cognitive development on his cents‐off sensitivity as well as the role of parents’ socialization. Furthermore, it appears that the child’s cents‐off sensitivity shapes his brand sensitivity and his influence strategies.

Details

Journal of Product & Brand Management, vol. 12 no. 4
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 13 June 2008

Isabelle Muratore

The aim of this paper is to better understand the world of blogs and youngsters by describing and trying to understand the young blogger. It is a first step towards questioning…

1712

Abstract

Purpose

The aim of this paper is to better understand the world of blogs and youngsters by describing and trying to understand the young blogger. It is a first step towards questioning not only the importance of blogs for youngsters, but also the fact that blogs might constitute a virtual form of peer socialization.

Design/methodology/approach

The first part of the paper deals with an account of blogs, and with peer socialization. The second part shows the results of a case study (Miss34) and of a qualitative study that allows us to better understand teenagers, blogs and socialization. Based on these pieces of information, the third part presents a discussion of the results as well as their managerial implications.

Findings

The blog is a very different mode of expression compared with others that teenagers may have access to. Blogs are not all different but, have similarities. Finally, with regard to socialization, the blog is not a substitute for the forum. Strictly speaking, teenagers essentially do not use blogs to give their opinion on products or services, but sometimes speak about products and services they buy. On the other hand, a more “passive” kind of socialization is going on through blogs.

Research limitations/implications

This paper is exploratory. The aim is not to generalize from these results. A suggestion for a future research will be to use a quantitative approach in order to be able to measure this phenomenon.

Practical implications

From a managerial point‐of‐view, the aim is to target the youngsters better through a better understanding of their world.

Originality/value

This paper is the first work on virtual socialization by peers.

Details

Young Consumers, vol. 9 no. 2
Type: Research Article
ISSN: 1747-3616

Keywords

Article
Publication date: 1 September 2008

Yujie Wei

This paper studies how Chinese consumers respond to foreign goods in the post‐WTO era. Specifically, it examines brand sensitivity as a mediator and product cues as moderator of…

2374

Abstract

This paper studies how Chinese consumers respond to foreign goods in the post‐WTO era. Specifically, it examines brand sensitivity as a mediator and product cues as moderator of purchase intention. Additionally, it examines consumer preferences for different products and consumption plans for the subsequent five years. The survey sample is drawn from a population of foreign product users from 34 cities in 18 provinces in China. Results provide evidence that brand sensitivity mediates the relationship between consumer ethnocentrism and purchase intention; product cues moderate the effect of ethnocentrism on purchase intention. As the first study to link consumer ethnocentrism directly to brand sensitivity and purchase intention, this research provides some managerial implications. Global marketers can offset the negative effect of ethnocentrism by emphasizing brand image of its products, taking advantage of specific product cues, or by providing more comprehensive after‐sale service to reduce the perceived risk of purchasing imports. Also, price is still a hurdle that prevents Chinese consumers from mass consumption of foreign products. Global firms should not overestimate the purchasing power of Chinese consumers. This study represents a “snapshot” of Chinese consumers’ decision making at a time when their economic system is undergoing rapid change.

Details

Journal of Asia Business Studies, vol. 3 no. 1
Type: Research Article
ISSN: 1558-7894

Keywords

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