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The aim of this paper is to identify and analyze critical factors/elements influencing standards compliance and their level of influence in a developing country food industry, with specific reference to India.

A total of 13 critical elements were identified and structured using pair‐wise comparisons. Structural and reachability matrices were formed and iterated to yield levels of hierarchical influence of each element. MICMAC analysis was also performed to determine dependency and driving power of these elements.

The analysis brought out a compelling need for “sensitive and responsive” action by developing country governments while competing globally. Food industries in developing countries tend to detour while complying with standards, owing to costs involved in setting up systems and procedures. While a strong surveillance mechanism is the high point of a good compliant system this has to be preceded by supporting measures such as linking of domestic and international markets, consolidation of institutional structures, strengthening of legal/regulatory systems, etc.

Use of interpretative structural modeling (ISM) is inspired by the versatility displayed by this method, as reported by researchers, across a wide spectrum of economic and competitive complexities affecting businesses.

The study is a hitherto unexplored attempt, using interpretative structural modeling, to analyze standards compliance in a developing country's food industry.

The purpose of this paper is to identify and rank different dimensions of strategic orientation and firm’s performance using the approach of interpretive structural modeling.

The study uses interpretative structural modeling and the MICMAC technique to establish a hierarchical relationship among different dimensions of entrepreneurial orientation and manufacturing performance of Indian SMEs.

The final outcome of interpretative structural modeling and the MICMAC analysis revealed a relationship between the variables under study along with the categorization of all in two different categories, depending upon their driving power and dependency, which decision-makers can also use while devising their strategy to improve performance.

To date, to the best of the authors’ knowledge, no significant contribution about such interrelationship was reported; therefore, this study is one of its types to fill this gap.

The aim of this paper is to propose a benchmarking model of supplier development (SD) for an Indian gear manufacturing company for its successful adoption and improvement in a continuous basis.

Thirteen SD critical success factors (CSFs) are identified and classified into four categories through extensive literature review and discussion held with managers/senior engineers in different Indian manufacturing companies. The four categories are primary CSFs related to supplier, secondary CSFs related to supplier, CSFs related to manufacturer and CSFs related to both manufacturer and supplier. The interpretative structural modeling (ISM) approach is applied to the Indian gear manufacturing company for developing and analyzing structural framework of CSFs to propose a benchmarking model for SD.

It is concluded that SD adoption should be carried out in four phases sequentially for the Indian gear manufacturing company. The first, second, third and fourth phase should sequentially focus on primary CSFs related to supplier; secondary CSFs related to supplier; CSFs related to manufacturer; and CSFs related to both manufacturer and supplier, respectively. The proposed benchmarking model has four phases (i.e. plan, analyze, implement and measure) and bifurcated into 12 steps to enhance the performance of CSFs.

This paper provides a useful benchmarking model for successful adoption of SD in manufacturing organizations.

This is one of the few studies to develop the relationship of CSFs for SD in general and its application to an Indian gear manufacturing company in particular. A benchmarking model for SD is also proposed having five phases and 12 steps. The findings of the proposed structural framework and benchmarking model for the Indian gear manufacturing company are discussed in detail and will serve as a guideline for successful adoption of SD in manufacturing environment.

This study aims to examine the enablers of productivity of enterprise-level Agile development process using modified total interpretative structural modeling (TISM). The two main objectives of the current study are to determine the variables influencing enterprise-level agile development productivity and to develop modified TISM for the corresponding components.

To identify enablers of the productivity of enterprise-level agile software development process a literature review and opinions of domain experts were collected. A hierarchical relationship among variables that show direct and indirect influence is created using the modified TISM (M-TISM) technique with Cross Impact Matrix-Multiplication Applied to Classification analysis. This study examined and analyzed the relationships between the determinants within the enterprise using a M-TISM technique.

With the literature review, the study could identify ten enabling factors of the productivity of Agile development process at the enterprise level. Results depict that program increment (PI) planning and scalable backlog management, continuous integration and continuous delivery (CI/CD), agile release trains (ART), agile work culture, delivery excellence, lean and DevOps practices, value stream mapping (VMS), team skills and expertise, collaborative culture, agile coaching, customer engagement have an impact on the productivity of enterprise-level Agile development process. The results show that team collaboration, agile ways of working and customer engagement have a greater impact on productivity improvement for enterprise-level Agile development process.

The developed model is useful for organizations employing scaled Agile development processes in software development. This study provides a recommended listing of key enablers, that may enable productivity improvements in the Agile development process at the enterprise level. Strategists should focus on team collaboration and Agile project management. This study offers a modified TISM model to academicians to help them understand the effects of numerous variables on maintaining the productivity of an enterprise-level Agile. The identified characteristics and their hierarchical structure can help project managers during the execution of Agile projects at the enterprise level, more effectively, increasing their success and productivity.

The study addresses the gap in the literature by interpretative relationships between the identified enabling factors. The model validation is carried out by a panel of nine experts from several information technology organizations deploying Agile software development at the enterprise level. This unique method broadens the knowledge base in Agile software development at scale and provides project managers and practitioners with a practical foundation.

The purpose of this paper is to focus on studying the concept of “Smart Organization” and providing a comprehensive framework for the various factors as barriers for the smart organization, identifying and classifying the key criterion of these factors based on their direct and indirect relationships.

In this paper an extensive literature survey and experts’ opinion have been used to identify major barriers of smart organization. These barriers are then modeled using interpretative structural modeling (ISM) methodology. The model so developed has been further improved and an integrated model has been developed using fuzzy-MICMAC.

Various barriers of smart organization have been identified and a structural model has been developed for barriers using the ISM methodology. The critical barriers have been found out by fuzzy-MICMAC analysis. The driver power and dependence graph has been plotted for barriers. The barriers are classified into four categories which are, autonomous, linkage, dependent and independent according to their driver power and dependence. From the ISM model and the integrated model, and from further discussions with the experts, it has been found that the barriers “(B1) organizational structure” and “(B6) Managerial actions” are the two most important barriers, every other barrier is directly or indirectly driven by these.

The basis of developing the ISM model, i.e, the structural self-interaction matrix is based on experts’ opinion, therefore the result may get influenced if there is any biasing in judging the barriers. The future research scope for this paper will be to test the model generated in this paper. The testing of the model can be done by applying structural equation modeling technique, it has the capability of testing the hypothetical model. Further a framework of smart organizations can be created to find out the smartness of different organizations.

The paper can be used by organizations in understanding the barriers in becoming “smart” on the basis of their inter-relationships. This model can help manufacturing organization of North India in understanding the barriers which needs to be worked upon and the inter-relationship among these factors. This model-based study may be helpful in understanding and implementing the practices of smart organization by removing the possible critical barriers.

This is the first study to identify the barriers of smart organizations and to develop a model of these barriers using ISM and fuzzy-MICMAC.

Access to adequate housing represents a right entitled to any individual, as has been acknowledged by all states around the world. In Iran, despite the declaration of this right as per the Article 31 of Iran’s Constitution, it is yet to be realized. The purpose of this study is to developing a model for realization of the right to the adequate housing.

The present research was performed through a guided qualitative method. Structural-interpretative modeling was performed to present the model of right to adequate housing, and Mic Mac analysis was conducted for clustering the identified factors. Statistical population was composed of housing experts, with the samples taken via purposive sampling technique.

Based on the findings, the following factors were found to impose the largest effects on the realization of the right to adequate housing: alignment with ideology and beliefs of society; governance structure related arrangements; social structure related arrangements; improving security of tenure; justice in tenure; and local requirements.

Findings of this research contributes to increasing the awareness of the housing officials about their policies, reminding them the necessity of revisiting their routines for policy-setting. Indeed, they must switch from centralized policymaking to localized (provincealization) policymaking.

To the best of authors’ knowledge, this research is the first to investigate the right to adequate housing in Iran, elaborating on the relationship between relevant theories and practical issues.

Nowadays, the defense industry is considered a significant part of the manufacturing industries. Military products in the world have a high level of diversity, delivery speed and appropriative operational functionality. Therefore, various producing, high quality and high-speed delivery of military products are of great importance in enhancing Iran’s defensive power. Defense industries’ supply chain agility is a response to how to produce military products with these features. Therefore, the purpose of this paper is to provide a model for the agile supply chain of defense industries to show the relationship between agile practices and their hierarchy.

First, the authors identify the most important supply chain agility practices by expert’s questionnaire. Then, using factor analysis, practices are categorized and validated based on structural equation modeling (SEM). SEM showed a meaningful relationship between agile supply chain practices. Finally, using interpretative structural modeling, a model is presented to show the logical relationships and hierarchy between these practices.

The results show that out of a total of 62 practices introduced in the previous research for the agile supply chain, 37 practices in the agility of the supply chain of defense industries are effective. The 4 new agility practices were identified in this research. These 41 practices were classified into 8 categories including supplier relationship, workshop level management, organizational structure improvement, human resource management, product designing, improve and integrate the process, application of information technology and customer relationship. Improvement of organizational structure was at the highest level of the model. Therefore, managers first should focus on it.

Given the confidentiality of information in the defense industry, the distribution of questionnaires and their collection was one of the most important limitations. A variety of defense products in land, air and sea areas, and a large number of industries in each sector, forced the authors to select the only land area. Although the results of this research can be used in the air and sea areas, but cannot be said that the implementation of this study presented model will fully lead to the defense industries’ supply chain agility in air and sea sectors.

This is the first research on the supply chain agility of Iran’s defense industry that bridges the gap between theory and practice. The classification of 41 practices in the form of 8 measures and examining the relationship between them is a new and practical approach for understanding the relationships between different variables that affect supply chain agility. This study introduces four new agility practices including the use of new technology and equipment, human resource balance, the use of expert human resources, training and employee empowerment, which can be considered in many industries of developing or less developed countries. Considering the specific situation of defense industry supply chain in comparison with other industries, the results of this research can be used by other defense industries of similar countries.

Given the need to simultaneously implement lean and agile (LeAgile) paradigms in supply chain, managers do not know which of these paradigms practices should be given priority. Not knowing this, not only will they fail to apply these paradigms properly, but they will also waste significant financial resources. The purpose of this paper is to investigate the relationship between the practices of LeAgile paradigms and their effects on the supply chain performance.

Because the military products play a key role in national security enhancement, this research is done in the military product supply chain. Research methodology is an exploratory, mixed and descriptive one. In terms of its purpose, it is an applied research based on identifying and searching for practices and the use of interpretive equations. First, the authors identify the most important and implementable LeAgile practices in the form of importance feasibility analysis matrices. Then, using fuzzy interpretative structural modeling, a model is presented to show the logical relationships and hierarchy between paradigms, practices and their impact on supply chain performance. The research tool in both main stages of the research was the questionnaire completed by industrial and academic experts. The selection of experts was done purposefully.

The results show that of total 100 practices introduced in the previous research for LeAgile supply chain, 21 practices in the lean and agility of the supply chain of military industries are important and implementable. The final model of this study illustrates the hierarchical relationships between 21 practices and its effect on supply chain performance key measures. This model shows that LeAgile paradigms are intertwined and their simultaneous implementation leads to improved supply chain performance. In this model, supplier-related practices play a driving and fundamental role and become a top priority for implementation.

Military products variation in land, air and sea areas and the large number of industries in each sectors, forced us to select the only land area. Although the results of this research can be used in the air and sea areas, one cannot say that Implementation of this study by its presented model will fully lead to the military industries supply chain (SC) lean and agility in air and sea sectors.

To the best of the authors’ knowledge, this is the first research on the SC legality in Iran’s military industry which tries to apply these two paradigms simultaneously in the SC and bridge the gap between theory and practice. Clustering LeAgile practices, based on two measures of importance and feasibility, and defining four strategies for implementing these measures, is a new approach to focus on deploying practices that are currently more feasible. Identifying a significant number of SC LeAgile practices (100 practices) and demonstrating the interactions between important and feasible practices in the military products SC are another innovation in this research.

Co-creating services with the customer has recently appeared as an alternative strategy to achieve competitive advantage. Developing and sustaining a gainful experience requires sharing of knowledge, skills and resources between the firm and its customers. Managing value co-creation throws substantial challenge and difficulties. This study aims to investigate the barriers to customer resource contribution in value co-creation in service industries and find their interrelationships for developing an effective management framework for removal of those barriers.

A systematic literature review led to the identification of 26 barriers, which were further confirmed through expert opinion. The study used interpretative structural modeling (ISM) approach and Matrice d’Impacts croises-multipication applique (MICMAC), for analyzing the contextual relationships and develop a hierarchical model of the barriers.

ISM approach led to the development of a 13-level structural model. The barriers were further classified into autonomous, driver, linkage and dependent barriers using the MICMAC analysis. The framework offers a means to fulfill the expectations of the customers, thus leading to successful integration of the customer in the value creation process. Removal of the barriers has also been discussed.

The framework provides a direction and a tool to meet the expectations of the customers and lead to successful integration of the customer.

The study addresses a gap in the literature for the need of a structured framework for managing the value co-creation process in the service industry

The purpose of this paper is to report a study on the application of interpretative structural modelling (ISM) integrated with multi-criteria decision-making (MCDM) techniques for enabling the sustainability supplier selection.

In this paper, two approaches of hybrid MCDM methods are followed and the selection of sustainable supplier was based on the comparative results obtained from both the methods. The first hybrid approach is ISM – analytic network process (ANP) – ELimination and Et Choice Translating REality (ELECTRE II) and the second hybrid approach is ISM – ANP – Vlse Kriterijumska Optimizacija Kompromisno Resenje (VIKOR). ISM was used to identify the inter relationship between the criteria. Inter-relationship of criteria obtained from ISM will serve as an input for ANP. The weights obtained from ANP will be used in ELECTRE II and VIKOR. ELECTRE II is an outranking method, whereas VIKOR is a compromise ranking method; comparison of both the methods was carried out in this study.

In this study, two modules ISM–ANP – ELECTRE and ISM–ANP – VIKOR were compared for the problem of sustainable supplier selection. ELECTRE results with a single solution showed that Supplier 2 can be selected as the best supplier; VIKOR result shows that Supplier 1 and Supplier 2 can be selected as the best suppliers.

The selection of sustainable supplier considering the interrelationship of criteria using ISM and ranking the alternatives using compromise and outranking techniques was found to be original and novel contribution of the author.