Search results
1 – 10 of over 20000Muhammad Zia Aslam, Safiah Omar, Mohammad Nazri, Hasnun Anip Bustaman and Mohammed Mustafa Mohammed Yousif
Though employee job engagement has been one of the few most proliferated organizational concepts during the last two decades, evidence on how to achieve an engaged workforce is…
Abstract
Purpose
Though employee job engagement has been one of the few most proliferated organizational concepts during the last two decades, evidence on how to achieve an engaged workforce is unclear. The purpose of this study was to contribute to the engagement literature by investigating the role of interpersonal leadership in developing job engagement through the relative importance of deep acting emotional labor skills, initiative climate and learning goal orientation as intervening mechanisms.
Design/methodology/approach
This study employed an online self-reported survey in data collection, gathering input from 438 frontline service employees in Malaysia. The data was then tested using the structural equation modeling (PLS-SEM) to evaluate the proposed parallel mediation model of the study.
Findings
The findings demonstrated that deep acting emotional labor skills, initiative climate and learning goal orientation were significantly effective in intervening mechanisms through which interpersonal leadership impacted job engagement.
Practical implications
This study offers insightful evidence that can be utilized by service organizations to improve employees' job engagement. The evidence derived from this study suggests that interpersonal leadership is a valuable organizational resource that can help carve pathways through which the objective of employee job engagement can be achieved. Therefore, while crafting organizational interventions for employee job engagement, service managers should address the findings of this study.
Originality/value
Despite the evidence presented in previous literature on the notable relationship between leadership and engagement, there is yet to be an apt understanding of the impact of new leadership perspectives and the intervening mechanisms in predicting job engagement. This study attempts to fill the research gap.
Details
Keywords
Anne Hansen, Zinta Byrne and Christa Kiersch
The purpose of this paper is to examine organizational identification as an underlying mechanism for how perceptions of interpersonal leadership are related to employee…
Abstract
Purpose
The purpose of this paper is to examine organizational identification as an underlying mechanism for how perceptions of interpersonal leadership are related to employee engagement, and its relationship with commitment and job tension.
Design/methodology/approach
A sample of 451 full-time employees at an international firm completed a web-based survey.
Findings
Organizational identification mediated the relationship between perceived interpersonal leadership and engagement, which mediated the relationship between perceived interpersonal leadership and commitment. Engagement mediated the relationship between identification and job tension.
Research limitations/implications
Limitations include cross-sectional data. Strengths include a large field sample. Implication is that leaders who encourage employees’ identification with the organization may also encourage their engagement.
Practical implications
Interpersonal leadership characteristics can be developed, and are positively related to employees’ identification, commitment, and engagement, which are negatively related to job tension.
Social implications
Interpersonal leaders are positively associated with employees’ engagement; high engagement has been related to positive employee health and well-being. A healthy workforce translates into a healthy society.
Originality/value
This study is one of the few to examine the underlying mechanisms through which leadership relates to engagement.
Details
Keywords
The paper aims to explore the relationship between spiritual leadership and employees' innovative behavior in the hospitality sector of India. The author proposes a holistic…
Abstract
Purpose
The paper aims to explore the relationship between spiritual leadership and employees' innovative behavior in the hospitality sector of India. The author proposes a holistic (serial mediation) model based on relational signaling theory (RST) and integrates individual, i.e. interpersonal trust and knowledge sharing factors as explanatory mechanisms.
Design/methodology/approach
The study is conducted through probability sampling on 435 participants working in the hospitality sector of India. The proposed serial mediation model was examined using a structural equation modeling (SEM) method and the PROCESS model 6.
Findings
The result supports the full mediation model. Although spiritual leadership and innovative work behavior (IWB) had a little direct impact, they had considerable overall effects and indirect effects due to interpersonal trust and knowledge sharing. Similar to this, the study discovered evidence in favor of individual characteristics serving as explanatory mechanisms in the connection between spiritual leadership and IWB.
Originality/value
Based on the RST, the study reveals that spiritual leaders motivate and inspire employees by involving the application of spiritual values and principles which help them in generating trust and share knowledge, leading to innovative behavior.
Details
Keywords
Suzanna Windon and Mariah Stollar
This study sought to assess perceptions of support for organizational change and model the relationship between support for organizational change and leadership competencies among…
Abstract
This study sought to assess perceptions of support for organizational change and model the relationship between support for organizational change and leadership competencies among Extension educators. The knowledge gained through this work should expand current understandings regarding the nature, scope, and value of support for organizational change within the Extension educator role. We found that Extension educators mostly support organizational change. Our study also showed that leadership competencies predict a significant proportion of the total variation in overall support for organizational change. Extension leaders and leadership development practitioners should be aware that leadership education may increase receptivity to organizational change among educators.
Kevan W. Lamm, Hannah S. Carter and Alexa J. Lamm
Although the term interpersonal leadership has been well established within the literature, there remains a dearth of theoretically derived models that specifically address the…
Abstract
Although the term interpersonal leadership has been well established within the literature, there remains a dearth of theoretically derived models that specifically address the comprehensive nature of the underlying leader behaviors and activities. The intent of the present article is to attempt to synthesize the existent leadership models, behaviors, and factors to arrive at a coherent conceptual model of interpersonal leadership that can inform efficient and effective leadership education programs. The resulting model included 13 primary factors integrated within a hierarchical framework. Leadership educators are recommended to adopt or adapt the proposed model while developing educational curriculum and interventions.
Hui Lei, Thuong Thi Nguyen and Phong Ba Le
Knowledge sharing (KS) and innovation are generally believed as the antecedents of key outcomes that help firms to attain and sustain competitive advantage in long term. The…
Abstract
Purpose
Knowledge sharing (KS) and innovation are generally believed as the antecedents of key outcomes that help firms to attain and sustain competitive advantage in long term. The purpose of this paper is to analyze the mechanism of how interpersonal trust and leader support affect KS and improve firm’s innovation capabilities.
Design/methodology/approach
This is a research paper which is built using empirical data collected from 68 manufacturing and service firms in China.
Findings
First, the findings show that leader supports moderate the correlation between interpersonal trust and KS. Second, KS serves as mediator in the relationship between interpersonal trust and firm’s innovation capabilities.
Research limitations/implications
KS plays a crucial role in stimulating innovation capabilities for both manufacturing and service firms. Future research should explore the effects of the motivational factors (such as positive psychological state, perceived benefits and costs) on KS and firm’s innovation capabilities.
Practical implications
The paper provides the evidence for the positive effects of interpersonal trust on KS, which in turn is significantly associated with product innovation and process innovation. It highlights the important role of leader supports in promoting the degree of sharing knowledge among individuals to enhance innovation capabilities for firms.
Originality/value
This study puts the theory of innovation forward based on exploring the key factors that have potential and positive impacts on two specific types of innovation capability, namely, product innovation and process innovation, for both manufacturing and service firms.
Details
Keywords
Reports a study of over 600 soldiers enrolled in Junior Units ofthe British Army. Investigates their perceptions of leadership skills ingeneral and their own leadership qualities…
Abstract
Reports a study of over 600 soldiers enrolled in Junior Units of the British Army. Investigates their perceptions of leadership skills in general and their own leadership qualities both before and after experiencing a leadership course. Leadership skills and qualities are classified as innate personal qualities, personal leadership skills, interpersonal skills and managerial skills. While such courses are seen to improve the self‐perception of personal leadership skills and qualities of all types, the courses fail to emphasize the overall importance of interpersonal skills and managerial skills.
Details
Keywords
Ngoc Khuong Mai, Thanh Tung Do and Phuong Mai Tran
This study investigates how to foster innovation and high performance through leadership competences (result-oriented, cognitive, interpersonal) in the context of tourism firms in…
Abstract
Purpose
This study investigates how to foster innovation and high performance through leadership competences (result-oriented, cognitive, interpersonal) in the context of tourism firms in Vietnam during COVID-19 pandemic.
Design/methodology/approach
Quantitative approach and survey questionnaire were applied to collect data from managerial executives working at different tourism establishments in Vietnam. A total of 638 responses were analyzed using partial least square-structural equation modeling (PLS-SEM) technique.
Findings
The findings revealed that all three leadership competencies affected almost all factors of business innovation. However, leaders' interpersonal competence was not related to process innovation and leaders' result-oriented competence was not associated with organizational innovation. Furthermore, leaders' result-oriented competence, product innovation, and process innovation were found to directly enhance organizational performance.
Practical implications
This study proposed some suggestions for tourism leaders in exhibiting appropriate leadership competences and fostering business innovation to drive their firms towards superior performance.
Originality/value
Achieving high performance is always a priority goal of many firms; therefore, several attempted have been made to address several factors affecting organizational performance. This study provides a more nuanced picture of the relationships between the leadership competences, business innovation, and high performance of tourism firms.
Details
Keywords
This study aims to examine the impact of ethical leadership on the extra-role behavior toward individuals of employees in the public sector. In addition, the study examines the…
Abstract
Purpose
This study aims to examine the impact of ethical leadership on the extra-role behavior toward individuals of employees in the public sector. In addition, the study examines the mediating roles of supervisor-subordinate guanxi and public service motivation.
Design/methodology/approach
Research data were collected from 222 public servants in local government, Vietnam. Study using partial least square SEM (PLS-SEM) method performed by SmartPLS 3.2.9.
Findings
Ethical leadership has a direct impact on OCBI. In turn, supervisor-subordinate guanxi holds mediating role in linking the relationship between ethical leadership and OCBI. Public service motivation mediates nexuses between ethical leadership, supervisor-subordinate guanxi and OCBI.
Research limitations/implications
To encourage public servants to engage in interpersonal citizenship behaviors, leaders must focus on fostering an ethical climate in the workplace by acting as an ethical model and encouraging ethical standards in daily work.
Originality/value
The study provides new insights on the mediating role of public service motivation, guanxi from the perspective of the leader's ethical aspect.
Details
Keywords
Andrew J. Wefald, Mac T. Benavides and Aliah K. Mestrovich Seay
Using a qualitative grounded theory approach, student guided leadership capstone projects were examined using a thematic analysis to determine the categories of projects students…
Abstract
Using a qualitative grounded theory approach, student guided leadership capstone projects were examined using a thematic analysis to determine the categories of projects students chose. The research sought to answer two research questions: 1) What areas of leadership development do students seek out through capstone projects for a four-year leadership studies minor? 2) What can this tell us about the program from an evaluation perspective? The analysis found four categories: self-care, application and understanding of leadership, interpersonal skills, and intercultural development skills. The implications for leadership educators are discussed as well as how capstone projects can be utilized in other leadership programs.