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How knowledge sharing connects interpersonal trust and innovation capability: The moderating effect of leadership support

Hui Lei (School of Business Administration, Hunan University, Changsha, China)
Thuong Thi Nguyen (School of Business Administration, Hunan University, Changsha, China and Faculty of Economics-Business Administration, HaTinh University, Hatinh, Vietnam)
Phong Ba Le (School of Business Administration, Hunan University, Changsha, China, and Faculty of Business Management, Hanoi University of Industry, Hanoi, Vietnam)

Chinese Management Studies

ISSN: 1750-614X

Article publication date: 9 January 2019

Issue publication date: 3 June 2019

1731

Abstract

Purpose

Knowledge sharing (KS) and innovation are generally believed as the antecedents of key outcomes that help firms to attain and sustain competitive advantage in long term. The purpose of this paper is to analyze the mechanism of how interpersonal trust and leader support affect KS and improve firm’s innovation capabilities.

Design/methodology/approach

This is a research paper which is built using empirical data collected from 68 manufacturing and service firms in China.

Findings

First, the findings show that leader supports moderate the correlation between interpersonal trust and KS. Second, KS serves as mediator in the relationship between interpersonal trust and firm’s innovation capabilities.

Research limitations/implications

KS plays a crucial role in stimulating innovation capabilities for both manufacturing and service firms. Future research should explore the effects of the motivational factors (such as positive psychological state, perceived benefits and costs) on KS and firm’s innovation capabilities.

Practical implications

The paper provides the evidence for the positive effects of interpersonal trust on KS, which in turn is significantly associated with product innovation and process innovation. It highlights the important role of leader supports in promoting the degree of sharing knowledge among individuals to enhance innovation capabilities for firms.

Originality/value

This study puts the theory of innovation forward based on exploring the key factors that have potential and positive impacts on two specific types of innovation capability, namely, product innovation and process innovation, for both manufacturing and service firms.

Keywords

Acknowledgements

The authors sincerely thank the Editorial board and two anonymous reviewers for their constructive and valuable comments. The authors appreciate aids from the National Natural Science Foundation of China under Grant No.71272208, 71521061 and 71790593 and the Ministry of Education foundation for humanities and social science (No.17YJA630041).

Citation

Lei, H., Nguyen, T.T. and Le, P.B. (2019), "How knowledge sharing connects interpersonal trust and innovation capability: The moderating effect of leadership support", Chinese Management Studies, Vol. 13 No. 2, pp. 276-298. https://doi.org/10.1108/CMS-06-2018-0554

Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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