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The purpose of this paper is to understand how Open Innovation Digital Platforms (OIDPs) can facilitate and support knowledge co-creation in Open Innovation (OI) processes. Specifically, it intends to investigate the contribution of OIDPs-oriented to successfully implement all the phases of interactive coupled OI processes.

The paper carries out an exploratory qualitative analysis, adopting the single case study method. The case here investigated is Open Innovation Platform Regione Lombardia (OIPRL).

The case study sheds light on how OIPRL supports knowledge co-creation through its processes, tools and services as a co-creator intermediary. In its launch stage, the platform simply aimed at giving firms a tool to “find partners” and financial resources to achieve innovative projects. Now, however, the platform has developed into an engagement platform for knowledge co-creation.

One limitation lies in the particular perspective used to perform the case study: the perspective of the digital platform itself. Future research should focus on the individuals engaged in the platform to better investigate the processes, tools and services used to implement the OI approach.

The paper suggests ways in which OIDPs could be used by firms for effective exploration, acquisition, integration and development of valuable knowledge.

The study conceptualizes the role of OIDPs in shaping knowledge co-creation, assuming that the platforms act as Open Innovation Intermediaries (OIIs). Specifically, OIDPs can be observed to function as “co-creator intermediaries” that define, develop and implement dedicated processes, specific tools and appropriate services for supporting knowledge co-creation activities.

Many manufacturing firms source components and subsystems from suppliers. Consequently, the suppliers' product and manufacturing knowledge is a central concern at the interface between R&D and manufacturing. This paper aims to specifically investigate how supplier knowledge is integrated and what role trust plays in knowledge integration with suppliers at the R&D-manufacturing interface.

The study is based on qualitative case studies of two different collaborations with suppliers at one firm.

Two distinct processes are identified. First, capturing represents knowledge integration through decoupling, for which a basic level of trust specifically with regard to the competence of the supplier is necessary. Capturing can take place through interactions that are limited in time and scope. Second, joint learning represents a coupled knowledge integration process and takes place during a more extended period of time preceding and following the R&D-manufacturing interface and builds on relational-based trust.

The interface between R&D and manufacturing needs to be extended to include a focus on suppliers' contributions in terms of product and manufacturing knowledge. The choice for suitable knowledge integration processes needs to be guided by concerns about the level of trust and the character of the supplier contributions.

The paper adds new insights to previous literature by distinguishing between different types of knowledge integration processes and levels of trust. It bridges the gap between innovation and operations management and clearly shows that the interface between R&D and manufacturing crosses organizational borders.

The purpose of this paper is to provide an overview of a particular approach for increasing knowledge creation in organisation. The paper provides a discussion of related concepts, processes, and a tool.

This paper describes the reasons for drawing connectance diagrams, the process and the software. It also explains their application within companies, and discusses plans for further research.

The feedback from the case studies presented in this paper was positive and indicated that the tool for action plan selection (TAPS) is useful for learning and teaching.

This paper provides a practical tool for increasing the flow of knowledge in organisations and explains how it is used. This paper argues that one way of achieving this is through an interactive process coupled with an effective knowledge map to gather the employees' collective view of the knowledge and skills required to successfully perform each step in delivering solutions. The key is both a process and a tool that organisations use to manage their knowledge in a way that enhances employees' learning and ownership. This paper describes such an approach, and explains its application within companies, and discusses plans for further research. The process described in this paper is known as drawing connectance diagrams and the software tool to accomplish this is called TAPS.

The purpose of this paper is to explore the relationship between effective knowledge management and corporate performance, to explore the dynamic symbiosis phenomenon of effective knowledge management based on organizational ecology with multinational companies (MNCs) and non-multinational companies (non-MNCs) and to explore the symbiosis strategy of knowledge management between multinational and non-multinational companies (non-MNCs) in China.

To measure effective knowledge management, this paper first uses structural equation model to measure knowledge management, based on the evolution dynamics equation in organizational ecology to measure the effectiveness of knowledge management, and studies the symbiosis of effective knowledge management between MNCs and non-MNCs based on ecological perspective.

Effective knowledge management can promote the financial performance of enterprises, but different degrees of effectiveness have different effects. In addition, the coupling and collaboration between knowledge management and corporate performance can reflect the value of effective knowledge management. The results show that effective knowledge management plays a positive moderating effect between knowledge management and corporate performance. Finally, the effective knowledge management system of MNCs (non-MNCs) has negative effect on non-MNCs (MNCs), showing the exclusive relationship between MNCs and non-MNCs in China.

The effectiveness of knowledge management is only based on the measurement of financial performance coupling. For other types of performance, it needs to be tested. The samples may not cover symbiosis relationship of effective knowledge management in other countries.

This paper provides practical and theoretical reference for confirming the symbiotic interaction and identifying the opportunities and challenges of knowledge management among different types of corporation groups.

The paper is one of the pioneering studies to explore the pattern of symbiotic evolution of effective knowledge management between MNCs and non-MNCs. From completely new perspectives, this study advances the research of knowledge management to a new and promising area.

Describes two approaches to the evaluation of the built environment. First, discusses post‐occupancy evaluation (POE) which is a formal way of determining whether a recently occupied or remodelled building is performing as was intended in its programming and design. Bases data collection on comprehensive questionnaires in which occupants of the building are asked to report on their experience. Second, looks at the use of facilitated participatory workshops as developed in Scandinavia. Reports a case study carried out in respect of the Taubman Building of Harvard University’s School of Government, opened in 1990, which combines the two traditions. Describes the process used in the study and outlines the issues which surfaced from the study. Concludes by analysing the lessons learned.

This paper is a follow‐up to the authors' first introductive article on the emerging He‐Xie management theory (HXMT), aiming to help readers better understand the concept of He‐Xie as well as the value of HXMT through several selected cases. The purpose of this paper is to illustrate the value of HXMT in helping achieve the objectives of an ambidextrous organization in harmony.

The potential value and explaining power of HXMT in helping achieve effective management in organizations is explored through three diversified cases in Chinese contexts. The research is implemented through analyzing the three core constructs of HXMT, i.e. HeXie theme (HT), He principle (HP) and Xie principle (XP) and HeXie coupling (HC), as well as the consistence and alignment of them in the three cases.

In all cases, the authors found the existence of HC throughout various organizational development stages. In various organizational contexts, HT could be observed in guiding managerial activities. Through identifying periodically emerging important HT and taking related activities by following the principles of XP (reflecting optimization‐oriented activities for efficiency in practice) and HP (reflecting uncertainty‐reducing activities for efficacy in practice) accordingly, organizations could reorient themselves to avoid rigidity and organizational sclerosis on the one hand and accommodate changing environmental conditions on the other. The value of HXMT is embodied in its ambidexterity capability on applying HP and XP interactively across various organizational contexts.

The acceptance of the emerging HXMT in a wider scope must be grounded on an appropriate understanding of its value. This paper analyses retrospectively the management practices of some very different kinds of organizations towards the objective of harmony in organization. The authors' analysis could inspire managers to consider applying HXMT in their management practice towards an ambidextrous organization in harmony.

Existing supply chain literature provides examples of countermeasures that firms can adopt to mitigate abnormal or catastrophic supply chain disruptions. However, none address reducing interactive complexity prior to adopting countermeasures to mitigate everyday or normal supply chain disruptions. Most mitigation strategies focus on adding capabilities or resources to protect an organization. Here, the authors aim to consider an alternative strategy of examining current processes to determine whether processes can be simplified by using the normal accident theory and its constructs of interactive complexity and coupling as a theoretical basis.

The authors develop a model based on the normal accident theory and use logistic regression to test their propositions in the context of a steel processing plant and its customers.

The findings show the importance of reducing interactive complexity to mitigate supply chain disruptions. However, high inventory is not considered a significant countermeasure, and high inventory levels may increase the likelihood of causing a disruption downstream. These findings support the lean management approach of operating under low inventory levels while eliminating complexity to make problems more visible, causing fewer disruptions.

While others have examined the impact of mitigation strategies conceptually, no study has captured information from actual supply chain disruptions to assess how interactive complexity and inventory levels affect disruption potential at downstream customers' facilities. Capturing information from supply chain disruptions enables managers to assess the situation as the disruption is occurring. The authors suggest a strategy in which countermeasures that increase slack in the system should be considered only after the system is sufficiently simplified to mitigate disruptions.

This paper deals with the organizing of interactive product development. Developing products in interaction between firms may provide benefits in terms of specialization, increased innovation, and possibilities to perform development activities in parallel. However, the differentiation of product development among a number of firms also implies that various dependencies need to be dealt with across firm boundaries. How dependencies may be dealt with across firms is related to how product development is organized. The purpose of the paper is to explore dependencies and how interactive product development may be organized with regard to these dependencies.

The analytical framework is based on the industrial network approach, and deals with the development of products in terms of adaptation and combination of heterogeneous resources. There are dependencies between resources, that is, they are embedded, implying that no resource can be developed in isolation. The characteristics of and dependencies related to four main categories of resources (products, production facilities, business units and business relationships) provide a basis for analyzing the organizing of interactive product development.

Three in-depth case studies are used to explore the organizing of interactive product development with regard to dependencies. The first two cases are based on the development of the electrical system and the seats for Volvo’s large car platform (P2), performed in interaction with Delphi and Lear respectively. The third case is based on the interaction between Scania and Dayco/DFC Tech for the development of various pipes and hoses for a new truck model.

The analysis is focused on what different dependencies the firms considered and dealt with, and how product development was organized with regard to these dependencies. It is concluded that there is a complex and dynamic pattern of dependencies that reaches far beyond the developed product as well as beyond individual business units. To deal with these dependencies, development may be organized in teams where several business units are represented. This enables interaction between different business units’ resource collections, which is important for resource adaptation as well as for innovation. The delimiting and relating functions of the team boundary are elaborated upon and it is argued that also teams may be regarded as actors. It is also concluded that a modular product structure may entail a modular organization with regard to the teams, though, interaction between business units and teams is needed. A strong connection between the technical structure and the organizational structure is identified and it is concluded that policies regarding the technical structure (e.g. concerning “carry-over”) cannot be separated from the management of the organizational structure (e.g. the supplier structure). The organizing of product development is in itself a complex and dynamic task that needs to be subject to interaction between business units.

The purpose of this paper is to investigate how electronic components can be utilized and integrated into polymeric optical fibre (POF) textiles to refine the design aesthetic, tactile quality and initiate the interaction of textiles with the users; and to study the design process of interactive products by using a novel design process model.

Fashion and textile design methods, textile technology are used in combination with modern technologies such as laser engraving, sensing, short-distance communication technology, throughout the entire process of development of interactive photonics creations.

The results of evaluation indicate that the engineered prototypes can enhance the interactive function of interior furnishing. The usability of interactive POF cushions is optimized by innovative design methods considering both design and technology.

This research explores to combine knowledge from different disciplines, including textile, electronics, sensor and laser to create interactive soft furnishings. The inter-disciplinary research provides a new perspective on how POF fabric can be utilized as a new media to change the way people interact with their living surroundings. The interior soft furnishings are no longer unresponsive to people, but can react to them, adapt to their behaviors, change color according to their preferences and therefore merge into our daily life. The developed prototypes reshape interior soft furnishing, and therefore have both theoretical and practical significance.