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Article
Publication date: 20 August 2024

Xinbo Sun and Magaji Abdullahi Usman

Building on the theory of resource-based view (RBV), this paper is determined to explore the key drivers that drive platform ecosystem adoption by small businesses and mediation…

Abstract

Purpose

Building on the theory of resource-based view (RBV), this paper is determined to explore the key drivers that drive platform ecosystem adoption by small businesses and mediation mechanisms that facilitate the translation of these drivers into improved firm financial and nonfinancial performance.

Design/methodology/approach

In this study, structural equation modeling is used to analyze the data. A survey questionnaire was taken from 430 small businesses operating their businesses on various digital platform ecosystems in China to investigate the links between parameters by testing hypotheses. Digital startups operating their businesses on popular Chinese platform ecosystems, including Alibaba, Taobao, Jingdong, Maituan and HelloChe, were chosen.

Findings

The finding deciphers a nuanced interplay of the adoption drivers, with innovation capability emerging as a mediation mechanism translating these drivers into improved financial and non-financial performance.

Research limitations/implications

The acknowledgment of potential drawbacks, such as the focus on specific drivers of platform ecosystem adoption, highlights the need for future research to explore additional factors that may influence adoption decisions. By examining institutional factors, market conditions or external shocks like the COVID-19 pandemic, researchers can provide a more comprehensive understanding of the complexities surrounding platform ecosystem dynamics and offer insights into adaptive strategies for businesses facing uncertainty.

Practical implications

The outcome benefits policymakers and ecosystem designers by creating and overseeing platform ecosystems that support the highlighted drivers. This study further serves as a roadmap for both platform owners and prospective small enterprises as they map their path toward the digital frontier.

Social implications

The findings from the research indicate that small enterprises that embrace platform ecosystems can experience improved financial and non-financial performance, which in turn promotes economic development and the generation of jobs. By utilizing innovative strategies and maximizing their strategic advantages, these enterprises can not only prosper but also make significant contributions to community development and help alleviate joblessness. This highlights the significance of assisting with the incorporation of digital technology in small businesses to achieve wider societal advantages.

Originality/value

Research originality lies in bridging the gap between strategic inputs and measurable outcomes, stressing the vital function of a firm’s innovation in turning ecosystem-driven opportunities into enhanced performance. This means the pivotal role of this study lies in exploring platform ecosystem adoption drivers based on the theory of RBV and the way innovation capability of platform ecosystems facilitates the translation of these drivers into improved financial and nonfinancial performance.

Details

Business Process Management Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 28 June 2024

Gharib Hashem

Based on a quantitative investigation, this paper endeavors to examine Industry 4.0 (I4.0) adoption process by studying the impacts of absorptive capacity (AC) and innovative…

Abstract

Purpose

Based on a quantitative investigation, this paper endeavors to examine Industry 4.0 (I4.0) adoption process by studying the impacts of absorptive capacity (AC) and innovative ambidexterity (exploration, exploitation), while also considering the moderating influence of learning capability (LC).

Design/methodology/approach

Data has been gathered through administering questionnaire to 468 managers representing 175 manufacturing firms. Subsequently, PLS-SEM technique has been employed to verify the research hypotheses.

Findings

Study findings reveal that AC is significantly associated with I4.0 adoption and innovation ambidexterity. However, innovation ambidexterity demonstrates partial (only exploration) significant association with the adoption of I4.0. Similarly, the findings indicate that LC acts as a partial moderator between innovation ambidexterity (exploration) and I4.0 adoption.

Research limitations/implications

The study presents significant insights into I4.0 adoption process. The findings may support managers of manufacturing firms to understand and assess the influence of integrating contextual factors facilitating successful adoption of I4.0. The study emphasizes necessity of managers’ awareness regarding the importance of firm’s AC to transform smoothly to I4.0 technologies. In addition to, encouraging the innovation ambidexterity along with LC to enhance the adoption of I4.0.

Originality/value

While researchers demonstrate increasing interest in applying I4.0, concrete evidence to support the I4.0 adoption process is, still, insufficient due to ongoing challenges in digital transformation. Consequently, further research is needed, particularly in exploring how a firm’s ability to realize knowledge and foster innovation contributes to implementing I4.0. This paper seeks to tackle this lack of research by examining the connection between AC, innovation ambidexterity, and LC and the adoption of I4.0 in an emerging economy.

Details

Business Process Management Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 29 March 2023

Anshu Sharma and Aradhana Vikas Gandhi

This study aims to explore the adoption behaviour of consumers towards innovative technology products and services (ITPS).

Abstract

Purpose

This study aims to explore the adoption behaviour of consumers towards innovative technology products and services (ITPS).

Design/methodology/approach

A qualitative study using semi-structured in-depth interviews was conducted with 47 respondents. Their lived experiences across 50+ ITPS were studied. A grounded theory approach was used to develop a theory with reference to consumer adoption of ITPS.

Findings

Themes emerged across the adoption process, such as triggers for adoption (pressing need, making life more pleasurable, urge to acquire and forced initiation); hesitancies faced by consumers during evaluation (value alignment, utilization, ecosystem, risks with new technology and price); and factors that help in overcoming the hesitancies (word of mouth, de-risking schemes and self-devised strategies).

Practical implications

Innovators must understand customer triggers and design offerings that activate the same – addressing a pressing need or making lives more pleasurable. Users driven purely by an urge to acquire can be a source of early word of mouth for radical innovations. Innovations must be designed and communicated to minimize hesitancies. Mitigating schemes such as equated monthly installment and return policy can be offered to empower customers to overcome hesitancies. Factors such as price, risk, beliefs, traditions and nationalistic values assume importance, specifically in an emerging economy.

Originality/value

This study based on grounded theory keeps the user at the centre and explains the innovation adoption phenomenon for a wide variety of 50+ ITPS in the context of an emerging economy.

Details

International Journal of Innovation Science, vol. 16 no. 3
Type: Research Article
ISSN: 1757-2223

Keywords

Article
Publication date: 30 June 2014

Rania Mohamed Samir Hussein and Maha Mourad

This paper aims to examine the factors that affect the adoption of technological innovations in a service industry, like the higher education industry. Specifically, the use of…

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Abstract

Purpose

This paper aims to examine the factors that affect the adoption of technological innovations in a service industry, like the higher education industry. Specifically, the use of Web-based technology (WEBCT/blackboard) by faculty and administrators in universities in Egypt in the delivery of educational material and communication with students and peers is the focus of this study.

Design/methodology/approach

A distinctive business-to-business (B2B) model is developed drawing on Rogers’ innovation adoption model, the resource-based view of the firm, as well as theoretical and empirical foundations in previous innovation adoption literature. The model is testified drawing on the results of empirical work in the form of a large survey conducted on 200 faculty and administrators in two different universities in Egypt. Structural equation modeling is used to test the research model.

Findings

In addition to the attributes of the innovation, all university-based factors as well as one service provider factor, namely, need for interaction, were identified to have a significant influence on the adoption of technological innovations in the higher education industry.

Originality/value

This paper attempts to enhance current understanding of the adoption of innovations in an important industry like the higher education industry. Empirical results shed light on influential factors when adopting technological innovations by faculty and administrators in the higher education industry. This is the first empirical study of this type to be conducted in the Middle East.

Details

Journal of Business & Industrial Marketing, vol. 29 no. 6
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 3 October 2016

Kong Seng Lai, Nor’Aini Yusof and Ernawati Mustafa Kamal

Innovation is defined as the creation and adoption of changes that are new to an organisation or industry. The high probability of failure and the lack of innovation in the…

Abstract

Purpose

Innovation is defined as the creation and adoption of changes that are new to an organisation or industry. The high probability of failure and the lack of innovation in the construction industry have highlighted the importance of innovation (both creation and adoption) as a business orientation. Although they are related to the construction industry, architectural firms receive little attention from an innovation perspective despite being perceived as important drivers of innovation. Thus, this paper aims to examine the distinctive characteristics of various innovation orientations and determine the state of innovation among architectural firms.

Design/methodology/approach

A postal survey was sent to 1,004 registered architectural firms in Malaysia. The data were processed using descriptive analysis. A factor analysis was conducted to categorise innovation creation and adoption, and a paired samples t-test was performed to examine the innovation orientations of architectural firms.

Findings

Innovation creation and innovation adoption are two distinct orientations with different characteristics. Architectural firms in Malaysia are oriented towards innovation creation, which intersects with innovation adoption.

Research limitations/implications

This study used a questionnaire survey that generated only statistical results. Future research should conduct interviews or focus group discussions to obtain comprehensive findings.

Practical implications

The innovation concept is expanded in terms of its orientations.

Originality/value

This study illustrates significant differences between innovation creation and innovation adoption in the architectural firms of a developing country, i.e. Malaysia.

Details

Construction Innovation, vol. 16 no. 4
Type: Research Article
ISSN: 1471-4175

Keywords

Article
Publication date: 18 May 2012

Benjamin T. Hazen, Robert E. Overstreet and Casey G. Cegielski

A comprehensive evaluation of the constructs that contribute to the incorporation of a supply chain innovation into an organization is markedly absent in the literature. Even in…

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Abstract

Purpose

A comprehensive evaluation of the constructs that contribute to the incorporation of a supply chain innovation into an organization is markedly absent in the literature. Even in academic fields where the post‐adoption diffusion stages of acceptance, routinization, and assimilation are often investigated, no study integrates these constructs and their constituent dimensions into a unified framework. In addition, these post‐adoption activities are largely ignored in the supply chain innovation literature. This paper aims to integrate extant literature regarding acceptance, routinization, and assimilation for the purpose of clarifying the definitions and identifying the dimensions of each construct to provide guidance to scholars who are investigating innovation diffusion in the supply chain.

Design/methodology/approach

Through the lens of diffusion of innovation theory, a broad base of literature both within and beyond the scope of traditional supply chain management (SCM) journals is considered to develop a unified framework of post‐adoption activities.

Findings

This research effort provides an in‐depth analysis of the post‐adoption stages of the organizational diffusion process and suggests 17 activities that support diffusion. Relationships between and within these stages of the process are inferred to create a unified framework of post‐adoption activities.

Research limitations/implications

The resultant framework provides a reference point for future research. Although providing motivation for this study, this research is limited by the fact that few studies in the SCM literature consider organizational diffusion beyond adoption. The proposed framework is contingent on generalizing literature from related academic disciplines. Future SCM research can validate these findings and further tailor the framework to be more specific to supply chain applications.

Practical implications

This article provides insight for supply chain professionals who seek to not just adopt, but also to fully embed a newly acquired innovation into their organization. Managers can use this article's resulting framework as a reference to determine what actions they should take to fully incorporate an innovation.

Originality/value

Although recognized as an important area of investigation in other literature streams, post‐adoption activities are almost entirely overlooked in SCM research. This study provides both the motivation and a starting point for scholars to consider such activities.

Details

The International Journal of Logistics Management, vol. 23 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 10 October 2016

Mir Dost, Yuosre F. Badir, Zeeshan Ali and Adeel Tariq

The purpose of this paper is to measure the separate and interrelated effects of three aspects of intellectual capital (human, social and organizational capital) on innovation…

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Abstract

Purpose

The purpose of this paper is to measure the separate and interrelated effects of three aspects of intellectual capital (human, social and organizational capital) on innovation generation and adoption.

Design/methodology/approach

Data were collected from 318 respondents’ of chemical firms. This study used multiple regression analysis to analyze the influence of human, organizational and social capital on innovation generation and adoption.

Findings

Results suggest that organizational capital exerts significantly positive impact on innovation adoption. In the same vein, social capital exerts significantly positive impact on both innovation generation and adoption. Moreover, interaction of social capital further strengthens the influence of organizational capital on innovation adoption. Contrary to hypotheses, human capital does not exert significant influence on innovation generation. However, interaction of social capital further strengthens the impact of human capital on innovation generation.

Practical implications

Findings offer implications for modern managers to utilize the knowledge that resides in firm’s different locations. It also enhances managerial ability to identify and apply these knowledge resources to expedite innovation generation and adoption.

Originality/value

Innovation generation and adoption plays a critical role in firm’s acquiring success and competitive advantage, yet the influence of intellectual capital on innovation generation and adoption mostly remains as unexplained puzzle. This study contributes to knowledge-innovation literature by examining the missing link between different types of knowledge and innovation generation and adoption. It also helps to comprehend the enabling factors through which firms capitalize upon, and obtain, a sustainable competitive advantage.

Details

Journal of Intellectual Capital, vol. 17 no. 4
Type: Research Article
ISSN: 1469-1930

Keywords

Article
Publication date: 7 August 2017

Nor’Aini Yusof, Kong Seng Lai and Ernawati Mustafa Kamal

An organisation’s performance tends to be associated with its innovativeness. However, innovation remains challenging in the construction industry, partially due to the complex…

Abstract

Purpose

An organisation’s performance tends to be associated with its innovativeness. However, innovation remains challenging in the construction industry, partially due to the complex nature of this industry. Nevertheless, innovation orientations (i.e. creation and adoption) shed new light on innovation in the construction industry. These orientations are similar but not entirely identical. Although most studies do not discuss these orientations in any detail, this study aims to classify the characteristics of the innovation orientations and determines the state of innovation among construction companies in Malaysia.

Design/methodology/approach

A survey questionnaire was mailed to 1,230 construction companies in Malaysia. Descriptive analysis was used to examine the respondents’ profiles, and factor analysis was used to classify the innovation orientation characteristics. A paired samples t-test was used to determine the state of innovation among the construction companies.

Findings

Innovation creation reflects a pioneer’s efforts and involves being a market explorer that tolerates risk and is research and development (R&D)-oriented, whereas innovation adoption involves being a creative imitator, a market follower and a safe player. Construction companies in Malaysia are innovation adoption–oriented.

Research limitations/implications

This study uses quantitative methods only; therefore, the findings are statistically oriented. The small sample size makes generalisation challenging, so this study reflects only the built environment of the developing country of Malaysia.

Originality/value

This study classifies the characteristics of innovation creation and innovation adoption with respect to the innovation orientation of construction companies in Malaysia.

Details

Journal of Engineering, Design and Technology, vol. 15 no. 4
Type: Research Article
ISSN: 1726-0531

Keywords

Article
Publication date: 22 April 2004

Dale Young and John Benamati

This study examines how the Fortune 500 use transactional public Web sites (TPWS). It applies innovation diffusion theory to identify variables and construct a model to explain…

Abstract

This study examines how the Fortune 500 use transactional public Web sites (TPWS). It applies innovation diffusion theory to identify variables and construct a model to explain differences in adoption rates of TPWS across industries. The study finds high rates of TPWS adoption in the airline, computer and office equipment, commercial banking, and retailing industries. The study also explains why the rates of TPWS adoption vary across different industries. Characteristics of both the innovation and the industry’s environment affect TPWS adoption. A high level of TPWS adoption is associated with industries where: products, services, and sales processes “fit” electronic transactions, the level of price competition is extreme, competitors are aggressively adopting the same technology, and firms are experienced with related technologies and have already developed the necessary information technology infrastructure. The study is significant because it identifies the specific innovation and environmental characteristics that drive varying rates of TPWS adoption among large firms across different industries.

Details

American Journal of Business, vol. 19 no. 1
Type: Research Article
ISSN: 1935-5181

Keywords

Article
Publication date: 10 August 2018

Salvatore Ammirato, Francesco Sofo, Alberto Michele Felicetti and Cinzia Raso

The paper examines the conditions under which the adoption of the Internet of Things (IoT) innovation is justified by business purposes. The purpose of this paper is to propose a…

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Abstract

Purpose

The paper examines the conditions under which the adoption of the Internet of Things (IoT) innovation is justified by business purposes. The purpose of this paper is to propose a methodology capable of guiding prudent and successful investment in the IoT. The paper identifies enabling conditions to maximize the success of IoT security innovation adoption projects in Italian banks.

Design/methodology/approach

The methodology proposed is constructed from two key sources: first a literature review and second through impressions gleaned from an informal survey and in-depth interviews with a sample of convenience of six managers of Italian bank security systems. A key purpose of the literature review is to identify enabling conditions for a successful IT innovation adoption project which is then synthesized into an “innovation adoption model” capable of illustrating an IoT adoption decision. Second, the authors identify business process reengineering (BPR) steps required to establishing an appropriate organizational and technical framework to successfully undertake the adoption of the IoT for bank physical security purposes. The resulting methodology refers to a typical BPR project approached from an information system development perspective capable of fusing IoT services with human-based services at best performance values.

Findings

The literature review and proposed BPR framework give indications of possible support for the conclusion that the banking sector is ready for the IoT innovations and transformation of traditional bank branch worksites into smart environments. The tentative nature of these findings give sufficient justification for trialing the IoT for banking physical security by introducing an Intelligent Protection System to manage security management processes. Although the authors do not generalize the findings from examining the Italian banking security system, the literature review and the paucity of studies available encourages us to investigate the use of the IoT for bank physical security more broadly.

Originality/value

Adoption of the IoT represents the third wave of IT-driven competition and introduces a methodology applicable to the security domain which represents, globally, an area that is becoming a domain of major economic and social concern. The IoT adoption model proposed reflects the current state of knowledge in the field and could be extended to other organizational at-risk areas requiring continuity of highly effective protection. The authors are encouraged by the results that indicate a high likelihood of success to trial an IoT introduction to banking security.

Details

European Journal of Innovation Management, vol. 22 no. 1
Type: Research Article
ISSN: 1460-1060

Keywords

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