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In Brunei Darussalam the implementation of a technical infrastructure to improve access to the digital world and various e‐government initiatives are empowering the country through an informed community and an efficient government. A number of ICT‐related projects have been planned and implemented under the Brunei Economic Development Council and e‐government initiatives. Digital libraries and the digital transformation of heritage information have been identified as the most viable areas to be developed in an effort to strengthen the information basis of the community. This paper describes the plans for one important project, the Virtual Library System of Brunei (VILIS Brunei), and outlines the economic sustainability issues being considered.

The primary aim of the article is to create a systemic innovation theory.

In discussing the above, the article will draw on institutional theory, Miller's theory of living systems and systemic thinking. North's “action theory” and Asplund's “motivation theory” are also used to explain aspects of institutional innovations.

A systemic innovation theory, based on 14 propositions.

Further research should investigate the connection between innovation and economic crises.

Organizations, countries or regions, such as the EU, must make institutional changes that promote economic changes.

First, the article provides a new understanding of processes which foster innovation. Second, it attempts to provide a brief elaboration of Williamson's transaction cost theory. Third, it provides a new classification of service innovation, making it possible to make an analytical distinction between tangible and intangible service innovations. This distinction makes it possible to integrate service innovation as a natural element in all organizations. Fourth, the article provides a conceptual framework (“coin the frame”) around what the author has termed Asplund's “motivation theory” and North's “action theory”.

The purpose of the paper is to use systemic thinking to explain institutional change. The paper is conceptual, based upon conceptual generalizations.

The paper considers the question: how can one explain institutional changes? Explaining institutional change is demanded by several recent authors. An interpretation framework is first developed around explanations, where various perspectives on explanations are considered. Then the various perspectives are used to explain institutional change. Finally, an analytical model is developed to explain institutional changes.

The analytical model is used in order to develop a conceptual model to explain institutional changes in the economic system.

The paper breaks new ground in using systemic thinking to explain institutional change.

Summarizes emerging patterns of corporate restructuring and process re‐engineering – describing current responses of marketplace enterprises to ongoing demographic, economic and technologic changes in the business operating environment – and assesses the applicability of those transformational adaptations to educational processes and institutions.

This paper is the second half of an invited paper given by the author to the international conference, promoted by the UNESCO Philosophy Forum, to celebrate the fiftieth anniversary of the founding of the organisation (Paris, 14–17 March 1995). The first half, which deals with a slightly different theme, is published as an Article earlier in this issue.

Telepsychiatry could offer a viable medical service to remote or isolated social communities if it does not generate adverse reactions such as delusional ideation, particularly in patients in settlements without adequate exposure to mainstream culture and internet. We examined subjective reactions to telepsychiatry of randomly selected 84 psychiatric patients from remote locations in Ontario, Canada. They rated the quality of their teleconferencing sessions via 10 item questionnaire and were asked about advantages and disadvantages of telepsychiatry. The majority of patients indicated that they were able to communicate as if physically present (92.9%) and were comfortable with telepsychiatric service (95.2%). They found the sessions as beneficial as direct meetings with their psychiatrist (84.5%) and would use this service again (98.8%). There were no instances of telepsychiatry being associated with adverse reactions in patients from remote communities with inadequate exposure to modern mainstream culture and internet.

Recalibrating tourism in India translates to much more than merely pumping in government resources or investing in overnight technology-led solutions that will put urban landscapes on the global map. The nationally led ‘Smart City’ movement needs to be a participatory process that models a collaborative approach as seen in international cases that have truly taken the concept from paper to practice and beyond. This chapter considers basic definitions of Smart City and Smart Tourism and presents what it takes for the seamless orchestration of smart experiences. This article first traces the evolution of Smart City practice with a sampling of global intelligent destinations that have exhibited successful intersections of urban development with tourism, whilst considering a brief overview of Indian initiatives, efforts and successes.

Motivating factors to become smart and sustain the effort are also discussed to highlight hurdles faced and opportunities that await potential Smart Cities, given the growing appetite for such innovation. The chapter concludes with recommendations arising out of this analysis and reiterates how stakeholder inclusion and co-creation play an indispensable role in making this concept a responsible, sustainable and feasible reality for Indian destinations.

As the size of the population is growing and the capacity of the planet Earth is limited, human beings are searching for sustainable and technology-enabled solutions to support society, ecology and economy. One of the solutions has been developing smart sustainable cities. Smart sustainable cities are cities as systems, where their infrastructure, different subsystems and different functional domains are virtually connected to the information and communication technologies (ICT) and internet via sensors and devices and the Internet of Things (IoT), to collect and process real-time Big Data and make efficient, effective and sustainable solutions for a democratic and liveable city for its various stakeholders. This chapter explores the concepts and practices of sustainable smart cities across the globe and explores the use of technologies such as IoT, Blockchain technology and Cloud computing, etc. their challenges and then presents a view on business models for sustainable smart cities.