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Management is a blended discipline with characteristics of both science and art. The component science is to be learnt and art to be practiced. This art component of management education is the really challenging part, and this is where the management educational institutions build their uniqueness. The present management education needs a paradigm shift in order to fulfill the growing futuristic demands of the industry. The quality gaps identified through review of literature are preach–practice, industry–institution linkages, quality faculty, updated curriculum, soft skills development, research, online platforms and updated pedagogies. The researcher has taken an attempt to do a dyadic study in India.

The researcher has taken an attempt to do a dyadic study in India to analyze the perception of the management faculty and management students toward filling the quality gaps for a futuristic management education. The study has included 125 management faculties and 1200 management students through simple random sampling, and the data are collected through survey method.

The independent “t” test has been applied. The management faculties exhibit high degree of acceptance for filling the quality gaps such as research gaps, online platforms and industry and institution linkages since the mean scores are 4.22, 4.20 and 4.14 respectively. The management students exhibit high degree of acceptance for filling the quality gaps such as online platforms, updated pedagogies and soft skills development since the respective mean scores are 3.87, 3.85 and 3.82.

The research area chosen for the study is reflecting the scenario of management education in developing countries such as India. The scenario may differ to developed countries.

When the quality of the management education is enriched, it will create global management professionals who will contribute qualitatively to the industries and uplift the overall global economic developments.

The present study is enriching the existing literature review, by comparing the perception of both the counterparts, the management faculty and students, about the teaching and learning process. Thus, it can be concluded that the outcome of this study is relevant for the management educational institutions, and the need of the hour for the management education is definitely to fill the quality gaps, and all the management educational institutions have to be prepared enough to overcome the gaps with the support of their well-planned strategies. The futuristic demands are ever growing, even then the gap between the present and future expectations of the industry need to be well considered and bridged. As a result of the paradigm shift, the quality of the management education will be enriched, and it will create global management professionals. As a result of this quality-conscious education, a reputed brand image and set of loyal customers may also be developed (Akareem and Hossain, 2016). The learners of quality management education will contribute qualitatively to the industries and uplift the overall global economic developments. Further research is needed to measure the post impact of filling the quality gaps in the arena of management education.

The quality gaps identified through review of literature are preach–practice, industry–institution linkages, quality faculty, updated curriculum, soft skills development, research, online platforms and updated pedagogies.

The purpose of this paper is to provide a strategic framework and tool to measure and value intellectual capital (IC) in regional clusters.

A theoretical cluster strategic framework is presented and cluster fundamentals are discussed for proper model development. Design methodology was used to construct a model which achieves the aforementioned purpose.

The paper provides a comprehensive model to describe, map, measure and value IC on clusters and systematically control the IC evolution.

The system provided is not an exhaustive use of all the available measures. A more comprehensive practical application on several clusters would be necessary to validate and readapt the model.

A very useful tool of information and practical assessment for IC is provided to cluster agents and policymakers to establish proper strategic initiatives. New ideas about IC measurement in clusters are provided to academia.

So far, no IC cluster model has been designed. This paper fulfils an IC measurement model to help individuals involved in clusters, such as mangers, policymakers, etc.

The purpose of this paper is to develop a coherent theory and strategy for the achievement of quality outcomes that is meaningful and relevant to people at all levels of society. These should help the quality professional engage with people at all levels of society in the development of a culture that appreciates quality, systems and excellence. The research draws on the work of the community quality councils movement in the USA and sought to build on this experience in a village in northwest Ireland.

Action research employing an ethnographic type approach to a four year immersion period in a small industrious community. Its inductive nature and naturalist mode of enquiry did not lend itself to either the generation or analysis of quantitative data. Nevertheless it yielded many rich complex pictures or patterns of qualitative information requiring long periods of reflection to decipher the sense and meaning in them.

The findings can be encapsulated in one sentence “To achieve quality outcomes we must practise excellence and maintain systems that are fit for purpose”. This requires a radical reworking of Deming’s system of profound knowledge (SoPK) to make it relevant to the human complex adaptive systems that permeate the twenty-first century. These operate as autonomous service providers in a rapidly changing environment.

The findings of this research have transferability to all sectors in society pursuing purposeful activity. It is relevant at individual, interest-group, industry, institution and community level. It should make the development of a “quality culture” more attainable at all levels.

Provides quality professionals with new terminology and imagery to engage with, analyse and help autonomous human activity systems in the twenty-first century. It moves Deming’s SoPK to a new level more suited to human systems.

By explaining quality, excellence and systems in easily understood and accepted terms the Grange Excellence Model allows every individual, interest-group, industry and institution share the same language and images as they pursue quality outcomes. This unified approach could transform communities and society in general.

The research generates a seismic shift in the appreciation of quality, excellence and systems making them relevant and meaningful to people at all levels of society. This provides quality professionals with a methodology, images and vocabulary that will facilitate productive engagement with purposeful systems at all levels of complexity.

This paper aims to shed light on the linkage between research and development (R&D) networks and public funding presented in a given period by using network-based evaluation tools as a means of exploring the relational dimension in public projects designed to foster technology R&D activities.

This research uses co-occurrence network analysis of relevant public projects to assess how technological associations might occur within the R&D activities of given publicly funded projects as well as conducts correlation analysis to understand the extent to which linkages of R&D activity in technology fields are related to public expenditure.

Core technology fields, regarded as eligible to receive continued public funding, are critical for enhancing competitiveness and sustainable growth at the nationally strategic technology level. Thus, the relationship between R&D and the level of government funding for these fields is generally perceived as strong. However, a few technology fields, which did not actively form specific network relationships with other technology fields, are considered to exceptionally drive the largest government support. This trend indicates that the government-funded R&D should be designed and managed not only to curb the inefficiencies existing in the current funding programs but also to achieve the appropriateness for further technology development.

Despite the comprehensive findings, this study has several limitations. First, it is difficult to control any confounding factors, such as the determinants and constraints of the government budget allocation and expenditure decisions over S&T areas, strategic frameworks for public investment and evolving policy landscapes in technology sectors, which lead to bias in the study results. Second, this study is based on a narrow, single-year data set of a specific field of projects supported by the Korean government’s R&D program. Therefore, the generalization of findings may be limited. The authors assumed that influences caused by confounding variables during the initial phase of the public funding schemes would not be significant, but they did not take into account possible factors that might arise coincident with the subsequent phase changes. As such, the issue of confounding variables needs to be carefully considered in research design to provide alternative explanations for the results that have been ruled out. The limitations of this study, therefore, could be overcome by comparing the outcome difference between subsidized and non-subsidized R&D projects or evaluating targeted funding schemes or tax incentives that support and promote various areas of R&D with sufficiently large, evidence-based data sets. Also, future research must identify and analyze the R&D activities concerning public support programs performed in other countries associated with strategic priorities to provide more profound insight into how they differ. Third, there are some drawbacks to using these principal investigators-provided classification codes, such as subjectivity, inaccuracy and non-representation. These limitations may be addressed by using content-based representations of the projects rather than using pre-defined codes. Finally, the role that government investment in R&D has played in developing new science and manufacturing technologies of materials and components through network relationships could be better examined using longitudinal analysis. Furthermore, the findings suggest the need for further research to integrate econometric models of performance outcomes such as input–output relations into the network analysis for analyzing the flow of resources and activities between R&D sectors in a national economy. Therefore, future research would be helpful in developing a methodological strategy that could analyze temporal trends in the identification of the effects of public funding on the performance of R&D activity and demand.

Public funding schemes and their intended R&D relationships still depend on a framework to generate the right circumstances for leading and promoting coordinated R&D activities while strengthening research capacity to enhance the competitiveness of technologies. Each technology field has a relatively important role in R&D development that should be effectively managed and supervised to accomplish its intended goals of R&D budgeting. Thus, when designing and managing R&D funding schemes and strategy-driven R&D relations, potential benefits and costs of using resources from each technology field should be defined and measured. In this regard, government-funded R&D activities should be designed to develop or accommodate a coordinated program evaluation, to be able to examine the extent to which public funding is achieving its objectives of fostering R&D networks, balancing the purpose of government funding against the needs of researchers and technology sectors. In this sense, the examination of public R&D relations provides a platform for discussion of relational network structures characterizing R&D activities, the strategic direction and priorities for budget allocation of the R&D projects. It also indicates the methodological basis for addressing the impact of public funding for R&D activities on the overall performance of technology fields.

The value of this work lies in a preliminary exploratory analysis that provides a high-level snapshot of the areas of metallurgy, polymers/chemistry/fibers and ceramics, funded by the Korean Government in 2016 to promote technological competitiveness by encouraging industries to maintain and expand their competencies.

Existing conceptual, empirical and case studies evidence suggests that manufacturing industries find the joint implementation of Kaizen philosophy initiatives. However, the existing practices rarely demonstrated in a single framework and implementation procedure in a structure nature. This paper, therefore, aims to develop, validate and practically test a framework and implementation procedure for the implementation of integrated Kaizen in manufacturing industries to attain long-term improvement of operational, innovation, business (financial and marketing) processes, performance and competitiveness.

The study primarily described the problem, extensively reviewed the current state-of-the-art literature and then identified a gap. Based on it, generic and comprehensive integrated framework and implementation procedure is developed. Besides, the study used managers, consultants and academics from various fields to validate a framework and implementation procedure for addressing business concerns. In this case, the primary data was collected through self-administered questionnaire, and 244 valid questionnaires were received and were analyzed. Furthermore, the research verified the practicability of the framework by empirically exploring the current scenario of selected manufacturing companies.

The research discovered innovative framework and six-phase implementation procedure to fill the existing conceptual gap. Furthermore, the survey-based and exploratory empirical analysis of the research demonstrated that the practice of the proposed framework based on structured procedure is valued and companies attain the middling improvements of productivity, delivery time, quality, 5S practice, waste and accident rate by 61.03, 44, 52.53, 95.19, 80.12, and 70.55% respectively. Additionally, the companies saved a total of 14933446 ETH Birr and 5,658 M² free spaces. Even though, the practices and improvements vary from company to company, and even companies unable to practice some of the unique techniques of the identified CI initiatives considered in the proposed framework.

All data collected in the survey came from professionals working for Ethiopian manufacturing companies, universities and government. It is important to highlight that n = 244 is high sample size, which is adequate for a preliminary survey but reinforcing still needs further survey in terms of generalization of the results since there are hundreds of manufacturing companies, consultants and academicians implementing and consulting Kaizen. Therefore, a further study on a wider Ethiopian manufacturing companies, consultants and academic scale would be informative.

This work is very important for Kaizen professionals in the manufacturing industry, academic and government but in particular for senior management and leadership teams. Aside from the main findings on framework development, there is some strong evidence that practice of Kaizen resulted in achieving quantitative (monetary and non-monetary) and qualitative results. Thus, senior management teams should use this research out to practice and analyze the effect of Kaizen on their own organizations. Within the academic community, this study is one of the first focusing on development, validating and practically testing and should aid further study, research and understanding of Kaizen in manufacturing industries.

So far, it is rare to find preceding studies proposed, validated and practically test an integrated Kaizen framework with the context of manufacturing industries. Thus, authors understand that this is the very first research focused on the development of the framework for manufacturing industries continuously to be competitive and could help managers, institutions, practitioners and academicians in Kaizen practice.

The purpose of this paper is to present and analyze a case study on the design of a system of sustainable development indicators for an electric utility.

The case study is based on collaboration with an electric utility and consultation with external experts. A six‐step process was used to create the indicators: conduct a needs assessment; conduct process planning; develop a draft set of indicators; test and adjust the indicators; implement the indicators; and review and improve the indicators.

The case study demonstrates how existing projects impact the process of developing indicators. It highlights that any system of indicators must be linked to the business planning process. It shows how this may be accomplished through a design based on a hierarchical approach that also illustrates linkages between the indicators and incorporates existing measures.

The first three steps of the indicator design process have been completed. Research on the remaining three steps is ongoing.

Applying the principles of sustainable development has become an essential part of doing business. This paper illustrates how sustainable development indicators may be developed and integrated with existing business infrastructure at an electric utility.

Even in companies with strong corporate responsibility programs, a key challenge is to construct meaningful indicators that are integrated with mainstream business systems. Although it is recognized that each situation is unique, this paper provides insight into the development of indicators within existing corporate infrastructures.

Industry-wide crises involving consumer products place consumers at risk. Consumers rely on institutions that constrain corporate practice and control product quality to reduce risk. As institutions vary by country, country-of-origin (COO) acts as a salient cue for consumers to identify institutional quality and thus evaluate risk when making purchase decisions. However, in the era of globalisation, identification of institutional quality becomes complex as global value chains involve different countries such as brand origin (BO) and country-of-manufacture (COM). Therefore, this research investigates how BO and COM individually and jointly affect consumers' institutional perceptions and subsequent purchase decision-making in the presence of systemic risk.

This research includes three studies (n = 764) employing surveys and choice modelling experiments with samples from China and the USA.

The results show that BO and COM relate to different institutional perceptions. BO evokes perceptions of legitimacy and the regulatory environment, while COM evokes perceptions of the normative and the regulatory environment. The combination of BO and COM determines how institutional quality is communicated and further affects consumers' legitimacy perceptions, preferences and willingness to pay a price premium.

This research contributes to understanding the effect of BO and COM in the context of complex value chains from an institutional perspective. It also provides implications for leveraging complex COO cues with BO and COM information to improve consumers' institutional perceptions.

This study brings knowledge economy and sharing to advance environmental, social and governance (ESG). Nevertheless, knowledge economy is a broad research field and dynamic phenomenon. To fill this lacuna, the purpose of this study is to build a link between the literature field of knowledge economy and sharing to advance each ESG limitation. To achieve this aim, the authors have (1) presented the prevailing state of research on the literature field of knowledge economy and sharing and (2) provided future research avenues for understanding the ESG.

Therefore, this study has conducted a bibliometrics-based visualization analysis of literature data of 169 publications in knowledge economy field from 2010 to 2020. The authors classify findings into five clusters mapping the evolution of knowledge economy.

The analytical findings indicate the linkages between these clusters with ESG, as well as the application of knowledge economy to advance ESG limitations. This study offers future research implications for knowledge management scholars and managerial suggestions to ESG practitioners.

ESG is a newly emerging investment concept and corporate evaluation standard aiming at exploring a sustainable development path and striking a balance between commercial value and corporate social responsibility. But the status quo indicates identical ESG limitations due to the board of directors’ limited knowledge capacity, inconsistent and ununified ESG measurement and a lack of ESG information. In parallel, knowledge economy has increasingly created a huge higher rate of return and benefits towards this disruptive society. This study brings knowledge economy and sharing to advance ESG. Nevertheless, knowledge economy is a broad research field and dynamic phenomenon.

The purpose of this paper is to formulate frameworks for the drivers and barriers of integrated sustainable solid waste management (ISSWM) with reference to conditions prevailing in India.

A multi-phased approach was adopted in this paper to come up with the conceptual framework of the drivers and barriers of ISSWM. In the first phase, drivers and barriers of ISSWM were identified based on a systematic literature review process. In the second phase, 25 experts having 15 plus years of experience in the field of sustainable development and environmental management were consulted to get their opinion. Validation and understanding of the interrelationship among the selected drivers and barriers were done based on the insights from expert interviews. And in the final phase, structural self-interaction matrix and transitive links are defined based on the expert opinion to come up with the theoretical frameworks of drivers and barriers of ISSWM.

Findings reveal the importance to have a system view point approach by giving equal importance to social, environmental and economic pillars of sustainability along with the technology component to effectively and sustainably manage the solid waste disposal. Institutional effectiveness and the robust policy and frameworks are the two variables found to have the highest driving power. Poor social values and ethics, huge population and illiteracy are the three most critical barriers faced by developing nations in achieving the sustainability practices in the solid waste management. The proposed frameworks of drivers and barriers of ISSWM will definitely help policy makers to effectively manage the sustainable waste management practices for developing economies by focusing on the key variables listed out.

One of the limitations is in the use of very limited sample size in the study. Another limitation is that total interpretive structural modeling fails to come up with the relative weightings of drivers and barriers used in the study. These limitations can be overcome by extending the research by using a semi-structured questionnaire survey with higher sample size for the empirical validation of the model.

This research will help to clearly understand the framework of drivers and barriers of variables and their hierarchical level based on the driving power and dependence. Since such articles focusing on the conceptual frameworks of drivers and barriers of ISSWM are found to be very scant, this paper will equally help academicians and waste management professionals to understand the concepts deeply, by getting answers to the fundamental questions of “what,” “why” and “how.” Developed framework of drivers explicitly shows the need to attain financial stability through the commercialization of the waste management initiatives, which will help to reduce burden on various governmental institutions. Commercialization opportunities will also help to have more successful start-up ventures in solid waste management domain that can provide improved employment opportunities and hygiene environment in the developing nations like India.

Based on the authors’ best knowledge, there is hardly any article that explicitly explains the conceptual frameworks of the drivers and barriers of ISSWM by considering the conditions prevailing in developing countries like India. And thus, this can be considered as one of the unique research attempts to build a clear conceptual framework of ISSWM. The study contributes significantly to the existing literature body by clearly interpreting the interrelationships and the driving power and dependence of variables of ISSWM.

Although marketing functions are basically the same for services and products, there is a significant difference in the organization and implementation for exploiting a competitive advantage in business‐to‐business services.