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Book part
Publication date: 10 December 2016

Leith L. Dunn and Ayanna T. Samuels

This study examines the problem of unequal access to the Caribbean ICT industry on the part of women, and considers causes, consequences and possible solutions. The latter…

Abstract

Purpose

This study examines the problem of unequal access to the Caribbean ICT industry on the part of women, and considers causes, consequences and possible solutions. The latter includes integrating gender perspectives in ICT policies and programmes to increase access for all to education and employment opportunities for national development.

Methodology/approach

Mixed Methods research techniques (questionnaire surveys, elite interviews and focus group discussions) were used to collect data from national stakeholders in Jamaica and St Lucia.

Findings

Despite policy commitments to gender equality and the deployment of ICTs to promote development, significant gaps persist between policy and practice. Results show that disadvantages in ICT access for women result in gender differences in sector involvement. Gender socialisation and the resulting discrimination in education and employment undermine commitments to inclusive development. Consequences include untapped opportunities for innovation, efficiency and business along the ICT value chain relating to development.

Research limitations

Case studies only represent Anglophone Caribbean and may not reflect all subregional contexts.

Practical implications

The paper demonstrates the value of collecting, analysing and using data disaggregated by sex to identify needs of vulnerable groups relating to inclusive development.

Social implications

Equitable access to ICTs for women through training, community Internet-access-points, and support to establish/expand Micro Small and Medium-sized Enterprises will enable women to combine paid and unpaid family caregiving work and to participate in the ICT value chain.

Originality/value

There is a dearth of gender-based analysis of ICT policymaking in the Caribbean. The paper contributes theoretical, methodological and policy analysis geared towards understanding and promoting inclusive access and gender equality in ICTs for sustainable development in the Caribbean.

Details

Communication and Information Technologies Annual
Type: Book
ISBN: 978-1-78635-481-5

Keywords

Book part
Publication date: 28 September 2015

Arief Rahman

Citizens are substantial stakeholders in every e-government system, thus their willingness to use and ability to access the system are critical. Unequal access and information and…

Abstract

Citizens are substantial stakeholders in every e-government system, thus their willingness to use and ability to access the system are critical. Unequal access and information and communication technology usage, which is known as digital divide, however has been identified as one of the major obstacles to the implementation of e-government system. As digital divide inhibits citizen’s acceptance to e-government, it should be overcome despite the lack of deep theoretical understanding on this issue. This research aimed to investigate the digital divide and its direct impact on e-government system success of local governments in Indonesia as well as indirect impact through the mediation role of trust. In order to get a comprehensive understanding of digital divide, this study introduced a new type of digital divide, the innovativeness divide.

The research problems were approached by applying two-stage sequential mixed method research approach comprising of both qualitative and quantitative studies. In the first phase, an initial research model was proposed based on a literature review. Semi-structured interview with 12 users of e-government systems was then conducted to explore and enhance this initial research model. Data collected in this phase were analyzed with a two-stage content analysis approach and the initial model was then amended based on the findings. As a result, a comprehensive research model with 16 hypotheses was proposed for examination in the second phase.

In the second phase, quantitative method was applied. A questionnaire was developed based on findings in the first phase. A pilot study was conducted to refine the questionnaire, which was then distributed in a national survey resulting in 237 useable responses. Data collected in this phase were analyzed using Partial Least Square based Structural Equation Modeling.

The results of quantitative analysis confirmed 13 hypotheses. All direct influences of the variables of digital divide on e-government system success were supported. The mediating effects of trust in e-government in the relationship between capability divide and e-government system success as well as in the relationship between innovativeness divide and e-government system success were supported, but was rejected in the relationship between access divide and e-government system success. Furthermore, the results supported the moderating effects of demographic variables of age, residential place, and education.

This research has both theoretical and practical contributions. The study contributes to the developments of literature on digital divide and e-government by providing a more comprehensive framework, and also to the implementation of e-government by local governments and the improvement of e-government Readiness Index of Indonesia.

Details

E-Services Adoption: Processes by Firms in Developing Nations
Type: Book
ISBN: 978-1-78560-325-9

Keywords

Article
Publication date: 9 March 2021

Yvonne Ai-Chi Loh and Arul Chib

This paper presents a framework to measure the digital divide by considering a more comprehensive index of information and communication technology (ICT) predictors. The authors…

1160

Abstract

Purpose

This paper presents a framework to measure the digital divide by considering a more comprehensive index of information and communication technology (ICT) predictors. The authors also address the conceptual and methodological problems in the digital divide field, given that its focus has been shifted from technological access to higher-order divides over the years. The proposed framework is hypothesized and tested in the context of unemployed and underemployed residents in Singapore.

Design/methodology/approach

Through a quantitative survey, 302 unemployed and underemployed workers were asked what ICTaccess”, “usage” and “appropriation” meant to them. Factor analyses were deployed to identify the underlying, granular dimensions of ICT access, usage and appropriation.

Findings

The factor analyses revealed an interesting breakdown of the main factors of ICT access, usage and appropriation. The authors found that one's purpose for which technology is accessed, used and appropriated determines how each of the levels of ICT assets is defined. Thus, the authors propose new operational definitions for ICT access, usage and appropriation based on the analyses.

Originality/value

This study aims to provide a more robust measure of the digital divide from access, capabilities to outcomes. The authors hope that this framework, besides complementing current digital divide models, can be applied to different types of participants.

Details

Information Technology & People, vol. 35 no. 2
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 11 May 2021

Ibrahim Osman Adam and Muftawu Dzang Alhassan

In an increasingly digitalised society, digital participation is reliant on information communication technology (ICT) access and the ability to use technologies for everyday…

1142

Abstract

Purpose

In an increasingly digitalised society, digital participation is reliant on information communication technology (ICT) access and the ability to use technologies for everyday tasks. To this end, people risk being digitally excluded if they cannot access and use ICTs. The purpose of this paper is to examine globally the effects of ICT access and ICT use on digital inclusion on one hand and the mediating role of ICT usage on the linkage between ICT access and digital inclusion on the other.

Design/methodology/approach

The study used a hypothesized model based on structuration theory and secondary data drawn from multiple archival sources in 121 countries. The authors test the model using partial least squares structural equation modelling.

Findings

The results from the PLS analysis shows that while ICT usage significantly influences digital inclusion at the global level, ICT access does not. Furthermore, the mediating role of ICT usage was not supported.

Originality/value

This study to the best of the authors’ knowledge is one of the very few studies to examine the effects of ICT access and ICT use on digital inclusion at the global level. The study contributes to the discourse on digital inclusion in ICT4D research.

Details

Transforming Government: People, Process and Policy, vol. 15 no. 4
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 24 August 2010

Ricardo Gomez and Elizabeth Gould

This paper aims to determine how trust and perceptions shape uses of information and communication technologies (ICTs) in public access venues (libraries, telecentres, and…

2329

Abstract

Purpose

This paper aims to determine how trust and perceptions shape uses of information and communication technologies (ICTs) in public access venues (libraries, telecentres, and cybercafés) in 25 developing countries around the world.

Design/methodology/approach

As part of a global study conducted by the Technology & Social Change Group at the University of Washington, local research teams conducted surveys, site visits, and interviews of over 25,000 respondents in different types of public access venues in the selected countries, using a shared research design and analytical framework.

Findings

The use of public access venues is shaped by the following trust factors: safety concerns, relevance of the information, reputation of the institution, and users' perceptions of how “cool” these venues are. While libraries tend to be trusted as most reputable, telecentres tend to be trusted as most relevant to meet local needs, and cybercafés tend to be perceived as most “cool”.

Research limitations/implications

The paper is limited by its descriptive and not predictive nature, and is not based on a statistically representative sample of the population.

Practical implications

The insight presented in this paper can help inform policy decisions about public access initiatives, and inform future research to better understand the causes and consequences of trust in public access ICT. Understanding these perceptions helps gain a more nuanced understanding of the way services are provided in venues that offer public access to ICT.

Originality/value

This paper is novel as it covers public access to ICT in 25 developing countries across different types of venues, using a shared design and methodological approach. A study of this magnitude has never been done before. The findings provide valuable insight into understanding how people trust different types of public access ICT venues.

Details

Information Technology & People, vol. 23 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 16 December 2021

Ali Acilar and Øystein Sæbø

The purpose of this paper is to address the gender digital divide through the adoption of information and communication technologies (ICTs) by reviewing existing knowledge within…

2579

Abstract

Purpose

The purpose of this paper is to address the gender digital divide through the adoption of information and communication technologies (ICTs) by reviewing existing knowledge within the field. This paper explores the characteristics and factors contributing to the gender digital divide. To bridge the gender digital divide, it is important to understand the factors behind gender differences in ICT access and use.

Design/methodology/approach

In this study, the systematic literature review was conducted in accordance with the preferred reporting items for systematic reviews and meta-analyses (PRISMA) approach. In total, 24 articles were selected and analysed with using PRISMA steps.

Findings

Despite a significant increase in usage of the internet and other ICTs around the world, women, especially in developing countries, tend to be on the wrong side of the digital divide. The results indicate that while there are still gender differences in access to ICT in developing countries, second-level digital divide issues are more of a concern in developed countries. In the literature, several important factors have been identified as being associated with the gender digital divide. The results highlight the importance of implementable policies to bridge the gender digital divide, as well as how sociocultural factors play an important role in explaining the gender digital divide phenomenon.

Originality/value

By identifying the gender digital divide studies’ characteristics and factors contributing to the gender digital divide, the authors provide an overview of the existing research, allowing us to discuss future research needs within the field. The authors argue that more research is needed to understand how to better address the sociocultural factors affecting the gender digital divide, to understand why equal access seems not to result in equal use and, to understand the consequences of the COVID-19 pandemic on the gender digital divide.

Details

Global Knowledge, Memory and Communication, vol. 72 no. 3
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 10 May 2011

Anne Milek, Christoph Stork and Alison Gillwald

Information communication technologies (ICTs) are widely seen as having the potential to contribute positively to economic growth and development and to improve the livelihoods

2066

Abstract

Purpose

Information communication technologies (ICTs) are widely seen as having the potential to contribute positively to economic growth and development and to improve the livelihoods and quality of life of individuals and households and yet access to ICTs and usage of them remains highly inequitable. This paper aims to identify areas of inequality in access to ICTs between men and women in Africa.

Design/methodology/approach

Drawing on the Research ICT Africa (RIA) household and individual ICT survey conducted in 17 African countries between 2007/2008 the paper provides an empirical basis for assessing gender dimensions of ICT access and usage. Additionally, focus group studies were conducted in Cameroon, Ethiopia, Nigeria, South Africa and Uganda to gain a greater qualitative understanding of access to and usage of ICTs from a gender perspective.

Findings

Although the results confirmed in many countries the widely held belief that men have greater access to ICTs than women in some instances more women than men owned mobile phones such as in South Africa and Mozambique. In Cameroon women were found to have greater knowledge of the internet than their male counterparts. Most significantly perhaps is the finding that when women have similar income, education and employment status they have comparable access to ICTs as their male counterparts. However, as women generally do not have the same access to those core factors that enhance ICT access and usage, their access to ICT is generally lower.

Originality/value

The quantitative as well as focus group results of this study confirm gender differences in access to ICTs, raising important questions about the points of policy intervention to redress such imbalances.

Details

info, vol. 13 no. 3
Type: Research Article
ISSN: 1463-6697

Keywords

Article
Publication date: 7 August 2017

Glenn Hardaker, Aishah Sabki, Atika Qazi and Javed Iqbal

Most research on information and communication technologies (ICT) differences has been related to gender and ethnicity, and to a lesser extent religious affiliation. The purpose…

Abstract

Purpose

Most research on information and communication technologies (ICT) differences has been related to gender and ethnicity, and to a lesser extent religious affiliation. The purpose of this paper is to contribute to this field of research by situating the discussion in the context of British Muslims and extending current research into ICT differences beyond gender and ethnicity.

Design/methodology/approach

This paper explores the ICT differences in access and use by British Muslim teenage girls at Islamic faith schools, and ICTs’ perceived influence on learning. The qualitative research was undertaken by conducting 45 semi-structured interviews with British Muslim teenage girls in Islamic faith schools.

Findings

The study provides tentative findings that Islamic faith schools are not only framed by the wider diverse Muslim community, but also by the supplementary schooling of madrasahs. The findings suggest that the home use of ICTs was reinforced rather than compensated for by the Islamic faith schools. This seemed to inhibit many pupils’ access to online educational resources. The authors found that didactic instruction was prevalent and this provided tentative insights into the types of digital inequity experienced by many pupils.

Originality/value

The research into ICT differences in the UK adopted the premise that the unity in Muslim identity increasingly transcends ethnicity and gender in the Muslim community.

Details

The International Journal of Information and Learning Technology, vol. 34 no. 4
Type: Research Article
ISSN: 2056-4880

Keywords

Abstract

Details

Beyond the Digital Divide: Contextualizing the Information Society
Type: Book
ISBN: 978-1-78756-548-7

Article
Publication date: 23 October 2023

Muftawu Dzang Alhassan, Louis Nuoterah, Ibrahim Osman Adam, Adiata Borresa Seini, Awal Bukari, Stephen Naatu and Mudasir Issah

Globally, information and communication technology (ICT) is regarded as a reliable tool that facilitates economic development and propels sustainable development. However, little…

Abstract

Purpose

Globally, information and communication technology (ICT) is regarded as a reliable tool that facilitates economic development and propels sustainable development. However, little empirical work exists on the specific effects of ICT access and usage on economic and sustainable development. This paper aims to investigate the nexus between ICTs, economic and sustainable development at the global level.

Design/methodology/approach

This paper presents ICT for Development (ICT4D) value chain empirical evidence on the linkages between ICTs, economic development and sustainable development goals (SDGs). The research model based on the capability approach is validated by using archival data from 130 global countries and partial least squares–structural equation modelling.

Findings

The findings reveal that ICT access and usage significantly influence a country’s attainment of the SDGs. Whilst ICT access plays a crucial role in promoting economic development, ICT usage does not. Also, findings show that economic development significantly mediated the nexus between ICT access and SDGs but not between ICT usage and SDGs. This calls for countries to ensure that access to ICTs is accompanied by a low cost of usage to achieve the full benefits of economic and sustainable development.

Originality/value

Using the ICT4D value chain, this paper empirically shows how ICT readiness and availability in the form of ICT access and ICT uptake (individual ICT use) promote economic development and SDGs (impact). Furthermore, with many studies conducted on SDGs at the country level, this study provides a broader understanding of the roles of ICT access and use on SDGs at the global level. This allows for easy generalisability and reproducibility of results.

Details

International Journal of Innovation Science, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1757-2223

Keywords

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