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Book part
Publication date: 7 September 2020

Lwazi Apleni, Jaqueline Mangwane, Petrus Mfanampela Maphanga and Unathi Sonwabile Henama

Terrorism is the new normal for tourism destinations, as the acts of terror that are performed in tourism zones ensure maximum international media coverage for such acts of…

Abstract

Terrorism is the new normal for tourism destinations, as the acts of terror that are performed in tourism zones ensure maximum international media coverage for such acts of terror. The frequency of acts of terror has led to the development of crisis resistant tourists, a segment of tourists that continue tourism consumption even when acts of terrorism occur. The tourism industry is negatively impacted by crises, but it has proved to be resilient, bouncing back from a temporary decline. Crisis resistant tourists have increased the robustness of tourist destinations, as almost all destinations have jumped on the tourism bandwagon. Increasingly, countries depend on the tourism industry for economic growth, economic diversification, labour-intensive jobs and attracting foreign exchange, and therefore acts of terrorism can be regarded as economic espionage. African countries still receive less than 10% of international tourism receipts, as the majority of tourism occurs between developed countries in the West. As a consequence, developing countries benefit disproportionally less from tourism. The growth rate for African tourism has exceeded global growth averages and has been included in economic development policies in many African countries.

Terrorism in Kenya's tourism industry has had an adverse impact on tourism numbers and perception about destination Kenya. Several acts of terrorism have capacitated Kenya with institutional memory on how to handle acts of terrorism on Kenya's tourism industry. Kenya is arguably one of the leading countries in tourism in the African continent alongside South Africa, Egypt and Mauritius. In addition, Kenya Airways has used the national airport in Nairobi as a growing aviation hub connecting Africa with the world. As one of Africa's top tourist destinations, Kenya has to address the issue of terrorism. The perceptions of foreign tourists, including Kenyans, are that the country is not safe anymore. As recent as early 2019, another terrorism attack took place in Kenya. This continued to strain an industry that is already under siege. It needs to be borne in mind that a country of Kenya's calibre cannot afford to lose tourists. This is because tourism plays a significant role in enhancing the livelihood of ordinary Kenyans. Additionally, it plays a pivotal role in the country's economy. Kenya provides an example of a destination country which has been able to mitigate the effects of terrorism in the tourism industry. The Atlantic Island of St. Helena, a British Overseas territory, recently constructed an airport in Jamestown to boost trade and specifically tourism to the island, to alleviate financial support from Britain to the island. The island is an unexploited dark tourism destination, as the site of freed slaves after the abolition of the Atlantic Slave trade, the exile site for Napoleon and Zulu Royalty Dinuzulu kaCetshwayo and an overseas concentration camp for the Boers after the Anglo-Boer War. The opening of the airport has created the necessary infrastructure to attract tourists to the island, and the unique selling point of the island is that it is the last outpost of British Imperialism. The island would need to exploit its dark tourism potential by appealing to the British, the South Africans and specifically heritage tourists, due to its unique offering.

Article
Publication date: 6 June 2016

Tony James Brady

The purpose of this paper is to examine the education of children at St Helena Penal Establishment in Queensland and the trials faced by the educators that delivered their formal…

Abstract

Purpose

The purpose of this paper is to examine the education of children at St Helena Penal Establishment in Queensland and the trials faced by the educators that delivered their formal schooling. The paper will add to the growing research into the prison island and will provide an insight into a unique facet of education in the newly established Australian State of Queensland.

Design/methodology/approach

The historical analysis draws on original documents and published works to chronicle the provision of education to the children of warders at the St Helena Penal Establishment.

Findings

The establishment of the Department of Public Instruction and the introduction of the State Education Act of 1875 were intended to provide Queensland children from 6 to 12 years of age with free, compulsory, and secular primary education. The full implementation of the Act took until 1900, and in the process, initiatives like St Helena State School No. 12, through issues of administrative control, saw teachers excluded from the Department of Public Instruction in order to include schoolchildren under the auspices of the same department.

Research limitations/implications

The research paper is an initial investigation into the subject and limited by the paucity of primary data available on the topic.

Originality/value

The case study adds to the growing literature on other aspects of the prison at St Helena, Queensland and adds to knowledge of life on the island. Furthermore, the aspects of control over staff on the island and the requirement for the teachers to double as guards, ready to take up arms in defence of the prison, provides new insights into the obligations placed on some early educators.

Article
Publication date: 26 July 2021

Nicole Gomes Dias, Beltran Nadal Arribas, Paulo Gordo, Tiago Sousa, João Marinho, Rui Melicio, António Amorim and Patrick Michel

This paper aims to report the first iteration on the Light Detection and Ranging (LIDAR) Engineering Model altimeter named HELENA. HELENA is a Time of Flight (TOF) altimeter that…

Abstract

Purpose

This paper aims to report the first iteration on the Light Detection and Ranging (LIDAR) Engineering Model altimeter named HELENA. HELENA is a Time of Flight (TOF) altimeter that provides time-tagged distances and velocity measurements. The LIDAR can be used for support near asteroid navigation and provides scientific information. The HELENA design comprises two types of technologies: a microchip laser and low noise sensor. The synergies between these two technologies enable developing a compact instrument for range measurements of up to 14 km. Thermal-mechanical and radiometric simulations of the HELENA telescope are reported in this paper. The design is subjected to vibrational, static and thermal conditions, and it was possible to conclude by the results that the telescope is compliant with the random vibration levels, the static load and the operating temperatures.

Design/methodology/approach

The Asteroid Impact & Deflection Assessment (AIDA) is a collaboration between the NASA DART mission and ESA Hera mission. The aim scope is to study the asteroid deflection through a kinetic collision. DART spacecraft will collide with Didymos-B, while ground stations monitor the orbit change. HERA spacecraft will study the post-impact scenario. The HERA spacecraft is composed by a main spacecraft and two small CubeSats. HERA will monitor the asteroid through cameras, radar, satellite-to-satellite doppler tracking, LIDAR, seismometry and gravimetry.

Findings

The HELENA design comprises two types of technologies: a microchip laser and low noise sensor. The synergies between these two technologies enable developing a compact instrument for range measurements of up to 14 km.

Originality/value

In this paper is reported the first iteration on the LIDAR Engineering Model altimeter named HELENA. HELENA is a TOF altimeter that provides time-tagged distances and velocity measurements. The LIDAR can be used for support near asteroid navigation and provides scientific information. The HELENA design comprises two types of technologies: a microchip laser and low noise sensor. The synergies between these two technologies enable developing a compact instrument for range measurements of up to 14 km.

Details

Aircraft Engineering and Aerospace Technology, vol. 93 no. 6
Type: Research Article
ISSN: 1748-8842

Keywords

Case study
Publication date: 16 March 2021

Mohammad Faraz Naim, Sumbul Fatima and Mohd Suhail

After a thorough analysis of the case, students will be able to do the following: understand the building blocks of incentive structure in an organizational setting. Review the…

Abstract

Learning outcomes

After a thorough analysis of the case, students will be able to do the following: understand the building blocks of incentive structure in an organizational setting. Review the existing incentive structure at WINFORT. Develop effective incentive approaches to motivate employees at workplace. Illustrate the importance of performance management review to motivate employees.

Case overview/synopsis

The case explores the motivational state of a talent acquisition executive or talent scout working for a staffing firm, WINFORT Services in New Delhi, India. The two main characters in the cast are Helena Stacy, the Lead Talent Scout at WINFORT and Sofia Williams, the Talent scout. There was a meeting conducted between Helena and Sofia regarding the latter’s performance review held annually. However, to Sofia’s surprise, she could to get any salary hike this time as she failed to achieve her given targets. This led to a serious altercation between the two and resulted in Sofia started thinking of looking for alternate job opportunities.

Complexity academic level

The case is suitable for any postgraduate course, in particular MBA or MBA executive development program on human resource management, talent management, compensation and benefits, and as a module on motivation in organizational behavior.

Subject code

CSS 6: Human Resource Management.

Supplementary materials

In addition, there are more resources available to augment the understanding of the business operations of staffing firms in India. Interested instructors and students are advised to go through these resources to better understand the routine operations of a staffing organization. https://talentcorner.in/how-recruitment-industry-generates-wealth/ https://wowidea.in/how-recruitment-agencies-in-india-works/ https://www.michaelpage.be/about-us/our-recruitment-process?fbclid=iwar0ftzztbzm5afvdwv_oyvp1f1p8zgpuflrbt8z6yg9zakm5c0kaoaom6ha

Details

Emerald Emerging Markets Case Studies, vol. 11 no. 1
Type: Case Study
ISSN: 2045-0621

Keywords

Book part
Publication date: 12 December 2012

Gordon Burt

Mathematics is associated with abstraction, generality, and simplicity, whereas reality is associated with specificity and complexity. Because of this, it might be argued that the…

Abstract

Mathematics is associated with abstraction, generality, and simplicity, whereas reality is associated with specificity and complexity. Because of this, it might be argued that the humanities disciplines are better than mathematics at providing accounts of the history of societies and the lives of individuals. The aim here is to counter this argument by presenting a mathematical account of a specific complex social reality. This is in accordance with recent appeals to peace scientists to engage with scholars in history and other humanities disciplines. Here, Shakespeare's A Midsummer Night's Dream is studied. The advantage of studying this piece is that the set of events is sufficiently complex to present a challenge to the modeler and yet sufficiently circumscribed to allow a reasonable coverage of the entire reality within the space of a paper.

The play is analyzed in terms of mathematical social science concepts. The analysis considers how people and groups participate in within-group and between-group activities over space and time. The value and power relationships in the activities are analyzed and the following concepts are deployed: roles, rules, hierarchy, anarchy, social divisions, and inequality. Some of the activities involve movement through space-time, and the set of movements can give rise to encounters. These may or may not be planned, and so alternative histories are in play. The analysis then switches to a more detailed level, and dialogic expressions of power relationships are noted. Finally, the logical structure of beliefs and dialogue is analyzed using “dynamic social propositional calculus.”

Details

Cooperation for a Peaceful and Sustainable World Part 1
Type: Book
ISBN: 978-1-78190-335-3

Article
Publication date: 29 August 2023

Cathy Street, Ellen Ni Chinseallaigh, Ingrid Holme, Rebecca Appleton, Priya Tah, Helena Tuomainen, Sophie Leijdesdorff, Larissa van Bodegom, Therese van Amelsvoort, Tomislav Franic, Helena Tomljenovic and Fiona McNicholas

This study aims to explore how young people in child and adolescent mental health services (CAMHS) in the UK, Ireland, The Netherlands and Croatia, experienced leaving CAMHS and…

Abstract

Purpose

This study aims to explore how young people in child and adolescent mental health services (CAMHS) in the UK, Ireland, The Netherlands and Croatia, experienced leaving CAMHS and identified a range of factors impeding optimal discharge or transition to adult mental health services (AMHS).

Design/methodology/approach

Interviews about discharge or transition planning, including what information was provided about their ongoing mental health needs, undertaken with 34 young people aged 17–24, all previous or current attendees of CAMHS. Some interviews included accounts by parents or carers. Data were thematically analysed.

Findings

A number of previously well-documented barriers to a well-delivered discharge or transition were noted. Two issues less frequently reported on were identified and further discussed; they are the provision of an adequately explained, timely and appropriately used diagnosis and post-CAMHS medication management. Overall, planning processes for discharging or transitioning young people from CAMHS are often sub-optimal. Practice with regard to how and when young people are given a diagnosis and arrangements for the continuation of prescribed medication appear to be areas requiring improvement.

Originality/value

Study participants came from a large cohort involving a wide range of different services and health systems in the first pan-European study exploring the CAMHS to adult service interface. Two novel and infrequently discussed issues in the literature about young people’s mental health transitions, diagnosis and medication management were identified in this cohort and worthy of further study.

Details

Mental Health Review Journal, vol. 28 no. 4
Type: Research Article
ISSN: 1361-9322

Keywords

Content available
Article
Publication date: 23 May 2008

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Abstract

Details

Pigment & Resin Technology, vol. 37 no. 3
Type: Research Article
ISSN: 0369-9420

Article
Publication date: 1 February 1996

Vicki Terbovich and Bill Cochran

“Spirit of the West” is a phrase recently coined to announce the revival of an airline serving the western portion of the United States. It is also an expression that exemplifies…

Abstract

“Spirit of the West” is a phrase recently coined to announce the revival of an airline serving the western portion of the United States. It is also an expression that exemplifies the determination, neighborliness, and collaborative energies among Montana's libraries as they become connected to the twenty‐first century. The focus of this article will be on outlining the scope of activities in which Montana libraries have involved themselves as they connect to the Information Super‐highway, the hurdles they have overcome, and the directions they are planning to head in the future.

Details

Library Hi Tech, vol. 14 no. 2/3
Type: Research Article
ISSN: 0737-8831

Article
Publication date: 14 September 2010

Lorraine A. Friend, Carolyn L. Costley and Charis Brown

The purpose of this paper is to examine “nasty” retail shopping experiences. The paper aims to consider implications of distrust related to theft control measures in retail…

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Abstract

Purpose

The purpose of this paper is to examine “nasty” retail shopping experiences. The paper aims to consider implications of distrust related to theft control measures in retail customer service.

Design/methodology/approach

Storytelling as a “memory‐work” method draws on phenomenology, hermeneutics, and the narrative. Researchers and participants worked together as co‐researchers to analyze and interpret “lived” experiences contained in their written personal stories. The authors extend this understanding in the context of existing literature.

Findings

Distrust pervaded the stories, which focused on shoplifting accusations (real and imagined). As a violation of implicit trust, distrust provoked intense moral emotions, damaged identities, and fuelled retaliation. Findings illustrate a pervasive downward “spiral of distrust” in the retail context.

Practical implications

Results suggest that retailers use store personnel rather than technological surveillance to control theft. Interacting with customers and displaying cooperation builds respect, trust, and relationships and may deter theft. Retailers should add signs of trust and remove signs of distrust from retail environments. They cannot rely on service recovery to appease customers disgruntled by distrust.

Social implications

When retailers act as if they care, customers reciprocate, creating upward trust spirals and stronger communities.

Originality/value

A dark side to retail loss‐prevention tactics is demonstrated in the paper. Surveillance signals distrust, which repels customers and resists service recovery. Concepts of spirals of distrust and trust to the services marketing literature are introduced. The spirals illustrate how distrust destroys and trust builds relationships and communities. Furthermore, ideas are offered about ways to start upward trust spirals.

Details

Journal of Services Marketing, vol. 24 no. 6
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 9 July 2021

Arun A. Elias, Flavia Donadelli, Ely L. Paiva and Paulo Philipe Bacic Araujo

The overall objective of this study is to holistically analyse the complexities involved in the adoption of sustainable wood supply chain in the Amazon and to develop strategic…

1510

Abstract

Purpose

The overall objective of this study is to holistically analyse the complexities involved in the adoption of sustainable wood supply chain in the Amazon and to develop strategic interventions to improve the system.

Design/methodology/approach

This study uses the systems thinking and modelling framework that included problem structuring followed by the development of a systems model. Tumbira and Santa Helena do Inglês, two Amazonian communities, were used as a case. Data were collected by staying inside the Amazon, observing the community members and interacting with them during their activities, including logging inside the forest.

Findings

A behaviour over time (BOT) graph developed as a part of problem structuring showed that deforestation of the Amazon is still increasing, despite the creation of protected areas and NGO activities in the region. Developing a sustainable wood supply chain is considered as one of the approaches for sustainable forestry in the Amazon, but its adoption is slow. The systems model captured the underlying structure of this system and explained this counterintuitive behaviour using eleven interacting feedback loops.

Research limitations/implications

This study is confined to two Amazonian communities and recognises the limitations of generalisations.

Practical implications

This paper illustrates the development of three strategic interventions to improve the adoption of sustainable wood supply chain in the Amazon.

Originality/value

This study highlights the real issues faced by real communities living in the Amazon for adopting sustainable supply chain management (SSCM) practices. It contributes to the literature on sustainable wood supply chain by systemically analysing the challenges in its adoption, not sufficiently discussed in the literature.

Details

The International Journal of Logistics Management, vol. 32 no. 4
Type: Research Article
ISSN: 0957-4093

Keywords

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