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1 – 10 of 620Lwazi Apleni, Jaqueline Mangwane, Petrus Mfanampela Maphanga and Unathi Sonwabile Henama
Terrorism is the new normal for tourism destinations, as the acts of terror that are performed in tourism zones ensure maximum international media coverage for such acts…
Abstract
Terrorism is the new normal for tourism destinations, as the acts of terror that are performed in tourism zones ensure maximum international media coverage for such acts of terror. The frequency of acts of terror has led to the development of crisis resistant tourists, a segment of tourists that continue tourism consumption even when acts of terrorism occur. The tourism industry is negatively impacted by crises, but it has proved to be resilient, bouncing back from a temporary decline. Crisis resistant tourists have increased the robustness of tourist destinations, as almost all destinations have jumped on the tourism bandwagon. Increasingly, countries depend on the tourism industry for economic growth, economic diversification, labour-intensive jobs and attracting foreign exchange, and therefore acts of terrorism can be regarded as economic espionage. African countries still receive less than 10% of international tourism receipts, as the majority of tourism occurs between developed countries in the West. As a consequence, developing countries benefit disproportionally less from tourism. The growth rate for African tourism has exceeded global growth averages and has been included in economic development policies in many African countries.
Terrorism in Kenya's tourism industry has had an adverse impact on tourism numbers and perception about destination Kenya. Several acts of terrorism have capacitated Kenya with institutional memory on how to handle acts of terrorism on Kenya's tourism industry. Kenya is arguably one of the leading countries in tourism in the African continent alongside South Africa, Egypt and Mauritius. In addition, Kenya Airways has used the national airport in Nairobi as a growing aviation hub connecting Africa with the world. As one of Africa's top tourist destinations, Kenya has to address the issue of terrorism. The perceptions of foreign tourists, including Kenyans, are that the country is not safe anymore. As recent as early 2019, another terrorism attack took place in Kenya. This continued to strain an industry that is already under siege. It needs to be borne in mind that a country of Kenya's calibre cannot afford to lose tourists. This is because tourism plays a significant role in enhancing the livelihood of ordinary Kenyans. Additionally, it plays a pivotal role in the country's economy. Kenya provides an example of a destination country which has been able to mitigate the effects of terrorism in the tourism industry. The Atlantic Island of St. Helena, a British Overseas territory, recently constructed an airport in Jamestown to boost trade and specifically tourism to the island, to alleviate financial support from Britain to the island. The island is an unexploited dark tourism destination, as the site of freed slaves after the abolition of the Atlantic Slave trade, the exile site for Napoleon and Zulu Royalty Dinuzulu kaCetshwayo and an overseas concentration camp for the Boers after the Anglo-Boer War. The opening of the airport has created the necessary infrastructure to attract tourists to the island, and the unique selling point of the island is that it is the last outpost of British Imperialism. The island would need to exploit its dark tourism potential by appealing to the British, the South Africans and specifically heritage tourists, due to its unique offering.
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The aim is to provide a conceptual framework that from a local perspective positions alternative ways to cope with the challenges of a globalising world.
Abstract
Purpose
The aim is to provide a conceptual framework that from a local perspective positions alternative ways to cope with the challenges of a globalising world.
Design/methodology/approach
The notion of “organising context” is introduced as an ideal setting for business and community development processes as collective entrepreneurial efforts. A 3D model proposes means of structuring contemporary public discourses on local economic development. A bridging “virtual” logic is suggested that crafts and enacts localised entrepreneurial opportunities by bridging the territorial logic and the functional logic. The practices of these three rationales are illustrated by cases on community development in the Swedish rural setting.
Findings
The globalisation of the world offers challenges to every individual, organisation and location. These contests can either be considered as openings for development or as threats which trigger defensive measures and ultimately produce lock‐ins. Local leadership and entrepreneurship define the outcome of change efforts.
Research limitations/implications
Reflections on the conceptualisation and the empirical lessons raise epistemological and ethical questions which trigger alternative methodologies for researching complex community‐development processes. Interactive approaches where researchers get hand‐on involved in ongoing events appear as appropriate.
Practical implications
The need for interactive research when enacting community development calls for a coalition between local stakeholders and researchers. By bridging local and formalised knowledge needed competencies and legitimacy for change can be created.
Originality/value
By proposing and applying a vocabulary for diagnosing and evaluating the potential for local economic development both researchers and practitioners are invited to further knowledge creation.
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Birendra K. Mishra, Erik Rolland, Asish Satpathy and Michael Moore
This study aims to examine the factors influencing enterprise risk management and propose a framework for identifying and explaining the components of enterprise risk…
Abstract
Purpose
This study aims to examine the factors influencing enterprise risk management and propose a framework for identifying and explaining the components of enterprise risk management. To enable broader analytical thinking about risk factors, the framework utilizes the resource-based theory to link various classes of risks to an extended set of organizational resources.
Design/methodology/approach
The paper opted for an exploratory study using a sample from an online survey. The survey subjects were recruited from the membership database of the American Institute of Certified Public Accountants, focusing primarily on CFOs. The survey consisted of six sections: demographics, a section on each of the four risk types included in ERM: strategic risk, operational risk, financial risk and hazard risk, and exit questions (where very general questions about ERM were asked). The survey yielded a data set of 227 valid responses.
Findings
Using the associated sample survey data, the paper provides empirical validation of the proposed framework that managers in any organizations could use to identify and manage risks.
Research limitations/implications
The proposed model does have limitations that predominantly exist from the fact that human judgment in decision-making is not always data-driven, and hence, a proper risk exposure could be ignored based on pure arguments of cost and benefits from domain experts. Therefore, researchers and practitioners are encouraged to test the proposed framework further.
Practical implications
Risk exposure is not a snapshot event in an organization’s time horizon. Rather, risk identification is an ongoing process and the proposed framework allows organizations to handle increasing complex risks and/or identifying them based on how the organizational resources may be exposed over time. Managers could use a form of risk control analytics (monitoring dashboard of all identified risks under each interaction sets on a regular basis) to become more proactive in managing risk or exploiting opportunities across enterprise.
Originality/value
This paper fulfills an identified need to study how enterprise risks exposure can be proactively assessed and managed.
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Hoang Vinh Hung, Rajib Shaw and Masami Kobayashi
The purpose of this paper is to investigate the reasons for an unusual over‐development of flood‐prone areas outside the river dyke in Hanoi, while analysing the urban…
Abstract
Purpose
The purpose of this paper is to investigate the reasons for an unusual over‐development of flood‐prone areas outside the river dyke in Hanoi, while analysing the urban development and disaster management policies, and to suggest policy measures for regulating the rapid urbanization incorporating catastrophic flood risk planning.
Design/methodology/approach
Urban development and disaster management policies were analyzed and key stakeholders were interviewed to discover the effectiveness of the policies and governance tasks.
Findings
A discrepancy was identified between the goals of urban development and disaster management. The negative side of this discrepancy has been amplified by ineffective Construction Regulations and a lack of specificity with regard to Ordinances on Dyke. These factors, combined with poor coordination and lack of motivation within the city authorities in managing the Riverside Urban Areas (RUA), have contributed to the over‐development, which consists primarily of squatting and illegal construction.
Research limitations/implications
Along with a consideration of community perception of catastrophic flood risk in the RUA, which has been examined, the paper further analyses the effectiveness of related policies for catastrophic risk reduction in the RUA.
Practical implications
The paper identifies the following effective measures: build and share a knowledge base concerning catastrophic flood risk and sustainable ways of coping with the flood; be responsible and develop a commitment to manage flood‐prone areas; and develop better coordination between urban development and flood management.
Originality/value
The paper suggests new policy standards for managing the RUA development and reducing flood risks.
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Ann Marie Martin, Katherine Stavropoulos and Jan Blacher
Historically, children with autism spectrum disorder (ASD) were sometimes diagnosed with schizophrenia or major psychosis. Although significant advancements in the process…
Abstract
Purpose
Historically, children with autism spectrum disorder (ASD) were sometimes diagnosed with schizophrenia or major psychosis. Although significant advancements in the process of differential diagnosis have been made since 1950s, there still exists a problematic delay in diagnosis due to overlap of symptoms. Negative symptoms of schizophrenia can mimic the social difficulties and stereotyped behaviors characteristic of ASD, whereas positive symptoms of schizophrenia can be perceived as restricted and repetitive behaviors, complicating the diagnostic process. The purpose of this paper is to present two clinical cases that highlight the complexities in differential diagnosis of early psychosis, schizophrenia and ASD.
Design/methodology/approach
Two females, 14 and 16 years of age, were referred to a free screening clinic in Southern California to be assessed for possible ASD. Both females were referred because of the presentation of restricted and repetitive behaviors and social communication difficulties. Both females and their families were administered a battery of measures to ascertain the youths’ cognitive functioning, adaptive living skills and severity of autism-related behaviors.
Findings
The 14-year-old presented with early-stage (prodromal or at-risk mental state) psychosis; 16-year-old met criteria for schizophrenia. Both were referred to clinics specializing in treatment for psychosis and/or schizophrenia. Neither met criteria for ASD.
Originality/value
More published studies are needed on the overlap of symptoms between ASD and schizophrenia to help prevent diagnostic overshadowing of autistic symptoms and promote treatment during the early stages of psychosis. This is particularly important given the strong evidence that early treatment for psychosis improves social, cognitive and functional outcomes.
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Atsuko Kawakami, Juyeon Son and Charley Henderson
This study aims to better understand the key factors that affect the quality of care that patients with Hepatitis C are likely to receive in rural communities and to…
Abstract
Purpose
This study aims to better understand the key factors that affect the quality of care that patients with Hepatitis C are likely to receive in rural communities and to consider how to build a more effective health support system for the rural residents.
Methodology/Approach
This qualitative study with a grounded theory approach allowed us to draw a conceptual map of the occurrence while informants had the opportunity to contemplate and share their thoughts on the issues, which led into new understandings of the subject matter.
Findings
The local leaders held a romanticized view toward rural life while the disadvantaged reported a sense of powerlessness to bring about the needed changes to help them battle Hepatitis C.
Research Limitations/Implications
Although describing a single social setting provides in-depth description, generalizability to other settings is always a limitation. If one wishes to start a support group, he/she may have to start asking the clergy of different churches to be the cofounders of the support group organization.
Originality/Value of Paper
Churches may have the most potential to bring about the needed changes in rural settings by fostering a supportive heath care environment in their communities.
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Wendee Eyler and Margaret Mooney
For libraries without an integrated online catalog equipped with anautomated authority control function, the maintenance of an authorityfile is a highly complex and…
Abstract
For libraries without an integrated online catalog equipped with an automated authority control function, the maintenance of an authority file is a highly complex and time‐consuming task. Although LC′s name and series authority records are readily available on OCLC, neither holdings nor local information can be added to these records and retained for future use. For the most part, libraries resort to maintaining a local authority file on 3 × 5 cards to assist in cataloging decision‐making.
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This paper aims to develop a methodology of business knowledge creation based on a synthesis between the perspective of reality informed by pragmatic constructionism (PC…
Abstract
Purpose
This paper aims to develop a methodology of business knowledge creation based on a synthesis between the perspective of reality informed by pragmatic constructionism (PC) and critical approaches to narrative analysis informed by antenarrative concepts.
Design/methodology/approach
The paper identifies commonalities and contrasts between narrative and PC. Interpreting an original case study of a hotel by deploying both methodologies, the paper shows how a synthesis of the two approaches can help to construct management control knowledge.
Findings
PC and narrative have many overlaps and complementarities. Practitioners like stories both to make sense of their own roles and to develop personal strategic agendas. Antenarrative concepts demonstrate the potentially generative properties of organizational storytelling. The PC approach also constructs corporate narratives but, additionally, provides a set of criteria against which we can evaluate the stories of practitioners on the basis of “does it work?”.
Research limitations/implications
More interpretive field study processes are called for as a way of testing the robustness of the research design developed in the paper.
Practical implications
A successful management control topos has to be business-specific and co-authored with contributions from participants both inside and outside the organization. Narrative and PC research methodologies both encourage reflexivity, in which the researchers explicitly explore not just the positions of their interviewees, but also their own position and reactions. The creation of business knowledge is seen as a co-production between the researchers and the researched, as they share concepts and reflections during the fieldwork process.
Originality/value
The paper compares and contrasts two interpretive research methodologies, narrative and a pragmatic constructivist perspective. Especially when the concept of antenarrative is deployed, the two methodologies offer fruitful possibilities for dialogical conversation, as they espouse slightly different views on the nature of actor reality.
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The aim of this study is to investigate why many immigrants end up in uncertain employment.
Abstract
Purpose
The aim of this study is to investigate why many immigrants end up in uncertain employment.
Design/methodology/approach
The paper describes a qualitative case study of three nursing homes in Oslo (Norway), which investigates immigrant employment and recruitment-related practices. Practice theory is used as the theoretical and methodological framework. The study takes an ethnographic approach and combines participant observation, semi-structured shadowing, qualitative interviews and document review.
Findings
The recruitment practice, as it is accomplished, is different from the practice that is prescribed in the formal recruitment policy. The configuration of the recruitment-related practices locks in the recruitment practice and reproduces the social order. The net effect of the recruitment-related practices is that immigrant employees remain in uncertain employment.
Research limitations/implications
A practice-theoretical approach, analyzing organizational practices as they are accomplished in space and time and not as isolated activities defined by their purpose, provides a richer understanding of the complexity and connectedness of organizational practices. Combining practice theory and institutional perspectives, the paper demonstrates how normative and regulative mediators order and align related practices. The study demonstrates the importance of examining the configuration of practices to understand how the net effect of related practices affects those who dwell in them, in this case immigrants pursuing secure and stable employment.
Originality/value
This study contributes to the field of diversity management by using practice theory to explain why measures for enhancing immigrant employment may not have the intended effect because they are interwoven in a nexus of practices with conflicting interests that (un)intentionally undermine the measures.
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