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The purpose of this paper is to propose a methodology to reduce the potential risk of failures in high‐volume manufacturing.

The research documented here represents an even balance of theoretical and practical development, with validation of the methodology – referred to as integrated risk minimisation (IRM).

The success of the IRM is measured in terms of reduced defect rates, through either prediction or earlier detection of defects. The combination of an inline design and immediate operator feedback on all detected defects was a critical design element.

The electroplating process was chosen as a suitable case study to provide the platform from which the IRM could be developed and tested. Implementation into industry has generated the proof to support the IRM as a methodology that can successfully reduce potential risks in high‐volume manufacturing.

In a unique approach, failure modes and effects analysis is built into the IRM methodology, thus establishing a “closed loop” process. The IRM methodology is suitably generic, to allow the achievement of similar results for any high‐volume process.

The purpose of this paper is to provide a discussion of some salient research relating to mentoring for women managers.

The paper draws mainly upon writing and research from the UK, USA, Canada and Australia to explore some of the issues that continue to be pertinent for the mentoring of women managers.

The paper explores some of the early arguments promoting mentoring for women in the light of more recent research. From the literature, three key issues that have important implications for women in mentoring relationships are considered. These are identifying the nature and focus of mentoring relationships; managing cross‐gender mentoring and negotiating the power dimension that underpins the mentoring relationship.

The paper provides a discussion of the practical implications of three key issues that are significant for women managers.

The paper draws together work in the field and distils a number of issues and their implications that require further attention and discussion.

In the literature there is limited knowledge about how to prepare students for a corporate entrepreneurial career. The purpose is therefore to develop a framework for understanding the role corporate development projects play in corporate entrepreneurship education, and to examine the potential role of the design of the project. The study defines a corporate development project as a project being part of an academic education to provide students with working experiences situated in an experiential learning process.

Based on work-integrated learning literature, the authors first develop a conceptual framework. Thereafter, they undertake a multiple case study using data from a Master's Program in Corporate Entrepreneurship. Starting from the conceptual framework, the authors employ deductive thematic analysis in order to analyze data and finally to develop an elaborated framework.

In the framework, the authors identify and label five categories of learning outcomes from the corporate development project. The framework helps understand the interplay between the different learning outcomes in students' learning process and shows how the design of the project shapes the learning process.

The framework can assist educators in designing and integrating the corporate development project as a key module within a corporate entrepreneurship academic program.

Based on the framework, the study develops the knowledge about the design of corporate entrepreneurship education. Future research should test the framework using data from other academic programs in corporate entrepreneurship.

Reputational crisis negatively affects brands and companies. This chapter, based on a single case study, aims to explore how prejudicial corporate statements directed toward lesbian, gay, bisexual, and transgender (LGBT) individuals have affected the Italian multinational Barilla S.p.A., as well as how the company responded both internally and to the market in order to attempt to overcome the highly damaging consequences.

This chapter uses a single case-study methodology, which constitutes “a research strategy that focuses on understanding the dynamics present within single settings to create theoretical constructs, propositions and/or midrange theory from empirical evidence” (Eisenhardt, 1989, p. 534). The case-study design was chosen as it has been demonstrated to provide a methodological tool for both theory generation and theory testing (Gibbert et al., 2008).

Conclusions from the chapter indicate that negative, incendiary, and oftentimes comments citing either religious or stereotypical-based ideology negatively impact both the consumers and its associated publics in terms of product branding or reputation image.

The study’s limitations, which rely primarily on a single case study and secondary research data, may motivate further investigative avenues, particularly as similarly referenced events continue to unfold almost daily, such as the study’s referenced incident with Philippine boxer Manny Pacquiao, as well as action taken by social media giants (Apple and Facebook) against the controversial media figure Alex Jones.

This chapter also looks at family succession roadblocks and navigating social media gaffes. These contemporary issues highlight challenges, strategies, sales and market share dynamics for the company, and suggestions for navigating the road ahead. The research concludes with possible linkages and insights for both ongoing management issues and potential areas for future research. Other findings indicate that rapid responses, particularly those citing concrete corporate policy changes or tangible actions, help to reverse and mitigate reputational damage, and contemporary approaches utilizing social media appear to buttress these efforts.

This case study of Barilla as well as other firms mentioned, such as Chick-fil-A and Nike (which have experienced parallel situational crises), indicates that in only the last five years of contemporary international business practice, MNEs are continually and at times unexpectedly challenged by the lack of sensitivity demonstrated by their owners and spokespeople who utter comments which may be seen by the public as potentially harmful to the LGBT community. This study hopes to illuminate this challenge while offering tangible solutions to turning around future, similar situational crises.

Although questions about nonhuman animal mind and selfhood have been a long-standing interest of philosophers, psychologists, biologists, and cognitive ethologists, sociologists have been reluctant to acknowledge the importance of such questions. This is due, in part, to George Herbert Mead’s denial of consciousness, especially self-consciousness, in animals. Indeed, the exclusion of nonhuman consciousness was a fundamental axiom of Mead’s very conceptions of mind and self. However, recently a growing number symbolic interactionists have begun to build a body of research that demands a reconsideration of Mead’s anthropocentric and phonocentric definitions of mind, self, and the nonhuman participants who cohabit the everyday world of social life. Here we provide a brief account of their work and present evidence from evolutionary biology, cognitive ethology, and neuroscience that strongly validates their contention that the processes of consciousness and self, which constitute the cornerstone of meaningful social action and interaction, can no longer be denied to several species of nonhuman animals.

Given the uncertain and often disruptive business environment, understanding how employees, teams, and organizations can recover from stress, build long-lasting resilience, and exploit failures as learning opportunities is key for employees’ well-being and organizational success. The book has been organized in three sections, each representing a major domain of inquiry: recovery, resilience, and learning. The chapters within each section elaborate on these domains, and each provides novel ideas and insights. The goal of this chapter is to summarize and integrate some themes and insights offered by the chapters in this book. Based on this summary and integration, the author will illuminate some exciting paths opened up by these chapters, which might be worth exploring further by other scholars in the future. Specifically, future research could benefit from (1) stronger integration of research on recovery, resilience, and learning from failure, (2) better understanding of the role of setbacks, failure, and adversity for recovery, resilience, and learning, and (3) investigations of the role of context for recovery, resilience, and learning from failure.

The purpose of this paper is to assess the relative importance of country-of-origin (COO) and its dimensions – country of design (COD), country of technology (COT), and country of manufacture (COM) – in comparison to store image in terms of consumer product evaluation and purchase intention of store brands. The authors also explore consumer regulatory focus effects.

Empirical data were collected from 270 young Korean adults. Two scenarios were given using two high-involvement store brands, an electronic product and clothing product that have hedonic and utilitarian elements. Data analysis was conducted using AMOS structural equation modeling software.

COO affects product evaluation and purchase intention and store image affects purchase intention. By product, store image influences product evaluation and purchase intention (electronics). COO directly influences purchase intention (clothing). By COO dimensions, overall COD weakly affects product evaluation. COT affects electronic product evaluation but directly affects clothing purchase intention. Promotion-focused consumers use COO for product evaluation, with store image directly affecting purchase intention. Promotion-focused consumers consider COD, an affective dimension, and COM in product evaluations. Prevention-focused consumers did not consider COO, but consider store image for product evaluation. Prevention-focused consumers consider utilitarian COT and COM dimensions during product evaluation.

This is the first paper to consider the simultaneous effect of COO (and its dimensions) and store image on product evaluation and purchase intention. It is also the first to consider the regulatory focus theory with regards to COO and store image evaluative and purchase intention criteria.