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Article
Publication date: 9 October 2023

Tavleen Kaur and Santanu Mandal

COVID-19 disrupted the usual way of working for many people across the globe, making full-time work from home and hybrid models two popular work arrangements. Despite the…

Abstract

Purpose

COVID-19 disrupted the usual way of working for many people across the globe, making full-time work from home and hybrid models two popular work arrangements. Despite the proliferation and high acceptance of the hybrid model, very little research has focused on the same. This study aims to compare the impact of transitions caused by remote work on work disengagement under two settings: remote work and hybrid model.

Design/methodology/approach

The data is collected from three corporate hubs in India: Hyderabad, Gurgaon and Bangalore. This study’s respondents represent two working models: full-time work from home and a hybrid model. Responses were collected using Google forms-based questionnaire, which resulted in the following usable responses: 356 (hybrid) and 398 (work from home).

Findings

The findings reveal that the structural model for the hybrid sector explained 11% of the variance in work disengagement, while the same for work from home model accounted for 20% of the variance in work disengagement. The authors also tested for the moderation of individual resilience between work-home and home-to-work conflicts and home-to-work transitions and work-to-home conflict under full-time work-from and hybrid models. Based on 356 respondents from hybrid category and 398 from work from home, the study found that employees experience less work-to-home and home-to-work conflicts in the hybrid model and employees experience more work-to-home and home-to-work conflicts in the full-time work from home model.

Originality/value

The study is also the first to examine the moderating role of individual resilience as a tool to bounce back and handle conflicts. As the full-time work from home model leads to more work-to-home and home-to-work conflicts, individuals have more scope to exhibit resilience, and thus, the moderating relationship is stronger in the full-time work from home model. The paper offers theoretical and managerial implications.

Details

International Journal of Conflict Management, vol. 35 no. 3
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 1 March 2006

Susan R. Madsen

Research has shown that, when employees’ work-family conflict levels are reduced, performance in the workplace can increase. How to reduce these levels, however, is a complex…

Abstract

Research has shown that, when employees’ work-family conflict levels are reduced, performance in the workplace can increase. How to reduce these levels, however, is a complex task. The purpose of this empirical study was to investigate the differences in work-family conflict between full-time worksite employees and full-time teleworking employees (individuals who teleworked from home at least two days per week). Employees (n = 308) in seven for-profit companies in Minnesota were sampled and surveyed using a slightly revised version of the Carlson and Kacmar (2000) work-family conflict scale. The findings indicate that teleworkers had lower levels of overall work-family conflict as well as most of the other work-family conflict variables explored (i.e., strain-based, time-based, work interference with family, family interference with work)

Details

International Journal of Organization Theory & Behavior, vol. 9 no. 3
Type: Research Article
ISSN: 1093-4537

Article
Publication date: 28 December 2021

Mohd Tariq Jamal, Imran Anwar and Nawab Ali Khan

Based on self-determination theory (SDT), the present study aims to assess the effect of managerial (manager trust and support), work (job autonomy) and individual (intrinsic…

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Abstract

Purpose

Based on self-determination theory (SDT), the present study aims to assess the effect of managerial (manager trust and support), work (job autonomy) and individual (intrinsic motivation) characteristics on job performance of telecommuters in a pre- and post-coronavirus disease 2019 (COVID-19) outbreak period and is further studied longitudinally after six months of continued mandatory telecommuting.

Design/methodology/approach

Data were collected from information technology (IT) sector employees in three phases and model fitness, reliability and validity of the data for all three phases were assessed through CFA models, while the hypotheses were tested through path analysis.

Findings

Perceived manager trust and support increases job performance and the effect strengthens with an increase in telecommuting extent. Job autonomy had similar effects with the exception that employees did not enjoy autonomy when mandatory telecommuting arrangement was initially introduced. Lastly, intrinsic motivation fades away as employees continue to work permanently from their homes.

Practical implications

Permanent full-time telecommuting is expected to continue for the unforeseeable future; the present study suggests that while ensuring increased trust, support and job autonomy to employees, managers must also ensure that employees do not feel professionally isolated and attempt to keep individuals intrinsically motivated.

Originality/value

The authors assess the effect of managerial (manager trust and support), work (job autonomy) and individual (intrinsic motivation) characteristics on job performance under three different types of telecommuting arrangements (voluntary part-time, mandatory full-time and continued mandatory full-time) by collecting data in three different time frames from the same individuals.

Details

International Journal of Manpower, vol. 43 no. 6
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 17 June 2021

John P. McAvoy Jr and Russell Thacker

Within the USA, current trends in higher education show more women than men achieving graduate degrees. Among the potential reasons for this disparity is that fathers are…

Abstract

Purpose

Within the USA, current trends in higher education show more women than men achieving graduate degrees. Among the potential reasons for this disparity is that fathers are reporting challenges in balancing their additional responsibilities while increasing their housework and childcare investment. Many fathers are turning to online graduate education to more effectively balance home and school responsibilities. However, limited portrayals of fathers' experiences in online education exist.

Design/methodology/approach

In this duoethnography of two online doctoral student fathers, the authors add to the limited literature on both fathers and online students in navigating home, school and work responsibilities. The authors use Goode’s role strain theory to examine the challenges to achieving a balance between each sphere of responsibility and explore strategies for managing these tensions.

Findings

The authors discuss the need for ongoing flexibility and change, the process of navigating feelings of guilt and self-doubt and the ability to engage in daily role bargains. They argue that online education is generally not a panacea for easing role conflict and find that integration is an effective strategy to aid online students' persistence in their programs.

Practical implications

The authors conclude with policy and practice recommendations for future online doctoral student fathers and doctoral program designers.

Originality/value

Little research has been conducted from the online doctoral student father lens. This research fills in this gap and lends a voice to fathers who are navigating the doctoral journey.

Details

Studies in Graduate and Postdoctoral Education, vol. 12 no. 3
Type: Research Article
ISSN: 2398-4686

Keywords

Article
Publication date: 14 June 2019

Trevor Tsz-Lok Lee and Xiyue Ma

The purpose of this study is to systematically analyze how homeworkers perceive, interpret and make sense of their situations in relation to work and leisure participation. Thus…

Abstract

Purpose

The purpose of this study is to systematically analyze how homeworkers perceive, interpret and make sense of their situations in relation to work and leisure participation. Thus, this study examines the dynamics by which homeworkers struggle to manage leisure and work in their everyday lives, with a special emphasis on how they interpret and make sense of their leisure–work dilemmas.

Design/methodology/approach

Using the framework of a dynamic intersection of identity orientation and border-setting approach, this study analyzes qualitative data from semi-structured interviews with 13 young, home-based teleworkers in Shanghai.

Findings

Unlike the purpose of family-friendly employment policies, homeworkers who had striven for a better leisure life ended up with frustration and disappointment, regardless of their attempts at separate leisure–work borders or not. In contrast, the overwhelming work in a homeworking context paradoxically led to a more fulfilling and satisfying life for most who prioritized work over all else in life.

Originality/value

In the cases of home-based work or other flexible work policies that aim to make a better balance of work and life, public attention has been directed merely toward a debate of whether these policies lead to an enhanced quality of leisure life or an intensification of work intrusion. However, understanding the complexity of such emerging phenomenon requires a richer, more nuanced explanation. In this light, this qualitative study of homeworkers’ lived experiences is sociologically relevant for deciphering the relationship between leisure and work in the late-modern society that entails an evolving process of negotiating identities and situational variability.

Details

Social Transformations in Chinese Societies, vol. 15 no. 2
Type: Research Article
ISSN: 1871-2673

Keywords

Open Access
Article
Publication date: 4 July 2023

Vathsala Wickramasinghe and Chamudi Mallawaarachchi

The study aims to investigate organization interventions experienced by employees during the lockdown for Coronavirus disease-2019 (COVID-19), and…

Abstract

Purpose

The study aims to investigate organization interventions experienced by employees during the lockdown for Coronavirus disease-2019 (COVID-19), and the effect of these organization interventions on hope.

Design/methodology/approach

The respondents for the study were employees in full-time white-collar or professional job positions; they performed their job roles by way of work from home (WFH) in Sri Lanka during the COVID-19 lockdown. Structural equation modelling was used to analyse the data.

Findings

Results showed that employees maintained high levels of hope while working from home. The study identified four organization interventions that (a) promote collaborative and coordinated work, (b) promote meaningful goals and a sense of social support, (c) alleviate psychological strain and (d) assist in maintaining physical health. These four organization interventions increased hope during the COVID-19 lockdown while working from home.

Originality/value

The literature calls for research on intervention studies explaining the promotion of hope. The present study was built on the theories of positive organizational behaviour, conservation of resources theory and hope theory. The findings support that these three traditional theories have lasting theoretical resonance in explaining present-day phenomena with unique applications.

Book part
Publication date: 2 December 2021

Holly Chiu, William Hampton-Sosa and Tomas Lopez-Pumarejo

Instructors had to adapt to the online teaching environment after the higher education institutions were closed due to the pandemic. The authors surveyed and interviewed…

Abstract

Instructors had to adapt to the online teaching environment after the higher education institutions were closed due to the pandemic. The authors surveyed and interviewed instructors to understand how the quality of instructional technologies affected compatibility and psychological availability, which further affected their online teaching satisfaction and online teaching intention. The results showed that both information quality and service quality were positively associated with compatibility, while system quality was positively associated with psychological availability. Also, both compatibility and psychological availability were positively associated with online teaching satisfaction. Compatibility and online teaching satisfaction were associated with online teaching intention. The results from both open-ended questions and in-depth interviews provide support to the quantitative model and present a more complete picture of what instructors experienced during the lockdown.

Details

Work from Home: Multi-level Perspectives on the New Normal
Type: Book
ISBN: 978-1-80071-662-9

Keywords

Article
Publication date: 2 March 2010

Cheuk Fan Ng

The purpose of this paper is to provide a literature review of the home offices of teleworkers employed by organizations in an attempt to understand the relationships between the…

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Abstract

Purpose

The purpose of this paper is to provide a literature review of the home offices of teleworkers employed by organizations in an attempt to understand the relationships between the design and physical conditions of home offices and teleworkers' work behaviours and to identify new areas of research around home offices.

Design/methodology/approach

An extensive review of the research literature in home working, teleworking, and conventional office settings from multiple disciplines was carried out.

Findings

This review has located no recent studies that focus on the design and conditions of home‐offices of teleworkers employed by organizations. The research on home working and on conventional offices suggests that teleworkers desire qualities in their home offices similar to those of conventional offices. Little is known about how the physical conditions of dwellings and family variables affect the effectiveness of home offices as a workplace.

Research limitations/implications

Little empirical research focused on home offices is available, so much more research is needed.

Practical implications

The design of home workspace must meet the needs of teleworkers and their families' home environment. The cost savings in corporate facilities must be balanced against the workplace needs of their employees.

Originality/value

The paper fills a gap in research about teleworking in home offices by integrating research from two related areas: homeworking and conventional office environment.

Details

Facilities, vol. 28 no. 3/4
Type: Research Article
ISSN: 0263-2772

Keywords

Open Access
Article
Publication date: 8 July 2021

Maja Rožman and Polona Tominc

The coronavirus disease 2019 (COVID-19) epidemic has caused stress for everyone and impacted the lives of people globally. Such stress increases troubles for the employees…

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Abstract

Purpose

The coronavirus disease 2019 (COVID-19) epidemic has caused stress for everyone and impacted the lives of people globally. Such stress increases troubles for the employees. Therefore, the aim of the paper is to identify symptoms of health problems that employees face during the COVID-19 epidemic. Also, the aim of the paper is to examine if there are statistically significant differences in the physical, emotional and behavioral symptoms of health problems among employees before the COVID-19 epidemic and employees during the COVID-19 epidemic.

Design/methodology/approach

The research is based on a survey of 950 employees in Slovenian companies. The factor analysis and the t-test for two independent samples were used to test the hypotheses of the research.

Findings

The results show that physical, emotional and behavioral symptoms of health problems of employees during the COVID-19 epidemic are intensified as compared to the before COVID-19 epidemic era.

Originality/value

The results highlight the measures with which companies can reduce the problem of different symptoms of employees during the COVID-19 epidemic. The results can be useful for employers and for managers who want to create an adequate working environment for employees during the COVID-19 epidemic.

Details

Employee Relations: The International Journal, vol. 44 no. 7
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 24 September 2020

Deirdre Anderson and Clare Kelliher

This paper aims to consider enforced working from home in response to the COVID-19 pandemic and how it may differ from working from home through choice. In particular, the authors…

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Abstract

Purpose

This paper aims to consider enforced working from home in response to the COVID-19 pandemic and how it may differ from working from home through choice. In particular, the authors discuss how lockdown may be affecting work-family arrangements.

Design/methodology/approach

This is a thought piece.

Findings

The paper briefly examines the extant research on remote working. It is argued that as many of the (beneficial) outcomes found for both employees and employers are associated with feelings of greater autonomy and gratitude on the part of employees for being able to exercise choice over their working arrangements, these outcomes may not be found where working from home is required of employees. The authors contend that women, and mothers in particular, have had little choice in relation to when work has taken place, and how much work has been done.

Practical implications

The authors urge employers to consider the positive and negative outcomes of emerging evidence as they review their flexible working policies. They call for a widespread review of childcare provision in supporting women and men in the labour market.

Originality/value

The authors explore this unexpected context of the pandemic and highlight the need for research which examines these different circumstances.

Details

Gender in Management: An International Journal , vol. 35 no. 7/8
Type: Research Article
ISSN: 1754-2413

Keywords

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