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Article
Publication date: 3 March 2020

Frederick Doe, Bill Buenar Puplampu and Alexander Preko

The purpose of this paper is to identify the specific causes of individual dimensions of coercive management behaviour (CMB) and identify the relationship between individual…

Abstract

Purpose

The purpose of this paper is to identify the specific causes of individual dimensions of coercive management behaviour (CMB) and identify the relationship between individual causes of CMB and the deployment of individual dimension of CMB as well as propose the matching of anti-CMB solutions to occupational types.

Design/methodology/approach

This study used a sample of 371 respondents randomly selected from 10 of 100 accredited universities in Ghana. The data were gathered using an instrument that was measured on five-point Likert scale, ranging from “strongly disagree = 1” to “strongly agree = 5”. Then the least squares regression analysis was also used in testing the hypothesis.

Findings

This study identified the potent effect of causality in determining the CMB in organisations. Again, a regression of the individual causes on individual dimensions of CMB clearly shows that there is a strong relationship between specific causes and individual dimensions of CMB. The results show clearly that each CMB cause has a different effect and unequal level of significance in relation to specific dimensions.

Research limitations/implications

Though this research attempted to find the relationship between causes of CMB and the CMB dimensions deployed in universities, the identified causes are only the causes elucidated through a new scale developed Doe (2018). Other possible causes of CMB were not factored into this research’s objectives. It is possible therefore that further research can link some other causes not mentioned in this work to dimensions of CMB which are intimidation, threat to personal standing, threat to professional standing, social isolation and work-related harassment. It is therefore suggested that more research will be necessary to ascertain which dimensions produce which effects and in what proportion in victims of CMB. Second, as a result of the fact that this is a novel area, formulating a hypothesis for the mediation of occupational types in the relationship between causes and dimensions is difficult. Hence, although the findings present a theory of a moderation of occupational characteristics on the relationship between causes of CMB and specific dimensions of CMB in the university, this theory was not tested. However, in spite of this, the researchers propose this perspective as the paper’s contribution to the body of the literature as a novel research interest worth looking into. It is thus relevant and significant to ignite research interest in this direction. Finally, data used in the study was conjoint thereby leaving no room for a comparative analysis of public versus private universities. This limitation should therefore provide a base for further research.

Practical implications

The research findings have practical policy implications. This includes providing the basis for designing policies that suit the needs of employees in any organisation. This therefore prevents a one-size-fits-all approach which may not be effective in all cases. Second, corporate governance is enhanced through the identification and resolving of context-specific factors that provide the seedbed for institutionalised bullying. Theoretically, the research findings also have implications. The findings enhance the cause and effect discussion of the phenomenon in the sense that being able to identify what causes more harm to the well-being of employees in a given organisation provides the vital link to crafting the right context-specific antidote to the phenomenon. Again, the relationship between causes of CMB and dimensions of CMB has been established. Having established this relationship, it is recommended that research focus should be directed at investigating differences in organisational cultures of various occupations and how they contribute towards providing the ideal environment for the causative factors in the CMB phenomenon to thrive. The establishment of the relationship between occupation types and causes and/or dimensions of CMB will unearth the critical nexus that needs to be found between type of occupations and the reverse relationship they have with causes through the lens of the dimensions deployed in the organisation. This will further enhance the understanding of the CMB phenomenon.

Originality/value

This study contributes significantly to research by bringing to attention of researchers and practitioners the linkage between causes and dimensions of CMB and thus enables organisations to tailor solutions to this phenomenon to the most pertinent causes of the dimensions experienced by victims.

Details

International Journal of Organizational Analysis, vol. 28 no. 6
Type: Research Article
ISSN: 1934-8835

Keywords

Open Access
Article
Publication date: 13 December 2021

Frederick Doe and Mary Naana Essiaw

The hospitality industry is one of Ghana's key economic contributors. It is an industry that has significant indigenous investment. The sector also brings in foreign exchange for…

1961

Abstract

Purpose

The hospitality industry is one of Ghana's key economic contributors. It is an industry that has significant indigenous investment. The sector also brings in foreign exchange for Ghana. In 2019, it generated $325 m through tourist visits. This makes the hospitality industry critical for the attraction of foreign direct investments. The research was therefore aimed at examining the business environment of the hospitality industry for evidence of negative factors that can hamper its greater contribution to the attainment of Goal 8 of the 17 Sustainable Development Goals of the UN such as guest-bullying and the incivility in hospitality occupations.

Design/methodology/approach

A convenience sampling method was used to select 346 samples out of the accessible 3,500 targeted population from 38 hotels in the capital city of Ghana, Accra, comprising of junior to senior employees of various departments. The questionnaires were scripted from a paper-based to digital format supported by the Opine software installed on tablets and smartphones, to enable complete adherence to all coronavirus disease 2019 (COVID-19) safety protocols. The study used a regression to ascertain the relationships between the dependent variables and the independent variables.

Findings

The study found the “Level of Permissiveness for Guests” positively and significantly “encouraged” guests to bully staff, while “Management and Staff Laxity” negatively but significantly explained guest bullying behaviour.

Originality/value

The study makes the first attempt in context to shed light on workplace bullying which represents one of the main factors that can inhibit or erode any gains or attempts to foster the achievement of Goal 8 of the 17 Sustainable Development Goals of the UN which is to create “Decent Work and Economic Growth”.

Details

International Hospitality Review, vol. 37 no. 2
Type: Research Article
ISSN: 2516-8142

Keywords

Open Access
Article
Publication date: 24 August 2018

Alexander Preko, Frederick Doe and Samuel Ato Dadzie

The study presents the push–pull motives and behavioural intentions of youth tourists and how these provide the foundation for the planning and development of Ghana’s tourism…

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Abstract

Purpose

The study presents the push–pull motives and behavioural intentions of youth tourists and how these provide the foundation for the planning and development of Ghana’s tourism future. Since youth tourism (YT) is regarded as a niche market globally, the purpose of this paper is to identify the prospects of this form of tourism in a developing nation.

Design/methodology/approach

The study has utilised a convenience sampling approach in gathering data from 557 youth tourists, adapting existing instruments for measuring push–pull motives, satisfaction and behavioural intentions. The reliability and validity of the instruments were established through confirmatory factor analysis, exploratory factor analysis and Cronbach’s α analyses. Structural equation modelling is used to establish relationships.

Findings

The results revealed the positive effects of push and pull factors on tourists’ satisfaction as well as the significant influence of tourists’ satisfaction on youth behavioural intentions. However, push factors positively influenced pull factors of youth tourists.

Research limitations/implications

The conclusion and recommendations of this study might not be congruent with the factors that motivate adults or student tourism, satisfaction and behavioural intentions.

Practical implications

The findings of the research validate the viability of YT activities and the behavioural intentions for future tourism market in Ghana. Ghana’s tourism sector should design interesting and competitive offers that attract youth tourists and address tourism growth.

Originality/value

To date, investigation into motives, satisfaction and behavioural intentions of youth tourists as the basis for future tourism development remains a virgin field in Ghana. This study has timely attempted to address this gap.

Details

Journal of Tourism Futures, vol. 5 no. 1
Type: Research Article
ISSN: 2055-5911

Keywords

Article
Publication date: 11 December 2018

Frederick Doe and Bill Buenar Puplampu

The purpose of this study is to provide a link that will close the gap in the field in respect of the methods used to measure the causes of coercive management behaviour (CMB) in…

Abstract

Purpose

The purpose of this study is to provide a link that will close the gap in the field in respect of the methods used to measure the causes of coercive management behaviour (CMB) in universities and analogous institutions. Second, cultural and geographical differences and absence of studies of the phenomenon in the African university context have instigated researchers’ decision to design new scales to identify and measure the causes of CMB in the workplace.

Design/methodology/approach

A total of 371 respondents were surveyed in a cross-sectional survey using a developed scale which had 20 items. The study adopted the latent variable approach to scale development.

Findings

Following an exploratory factor analysis done, five factors were extracted for the measurement of causes of CMB. A Cronbach alpha for all five factors to measure causes of CMB revealed validity for the administrative, social, organisational, cultural and governance elements. The research therefore surmised that the instrument developed to measure causes of CMB proposed is valid.

Research limitations/implications

The study provides a vital bridge in the gap between the occurrence of CMB and the identification and measurement of its causes in universities thus contributing to knowledge.

Practical implications

As a nation that is heavily imbued with culture, there is need to push for modifications in culture at the national level and within the African setting so as to ensure curtailment or total eradication of CMB for the future.

Originality/value

The study brings to research attention hitherto unmarked causes of CMB by providing a validated instrument that can be used to measure causes of the phenomenon.

Details

International Journal of Organizational Analysis, vol. 27 no. 3
Type: Research Article
ISSN: 1934-8835

Keywords

Open Access
Article
Publication date: 1 February 2021

Frederick Doe, Alexander Preko, Hellen Akroful and Effie Kwaaba Okai-Anderson

The place of festivals in national economic development has received increased attention from researchers globally. However, there appears to be a relatively small and disparate…

8465

Abstract

Purpose

The place of festivals in national economic development has received increased attention from researchers globally. However, there appears to be a relatively small and disparate literature on the subject especially within the Ghanaian context. The study seeks to contribute to the global recognition of festivals as developmental tools and thus presents the effects of festival tourism on socio-economic capital of the people of Kwahu traditional area (Ghana) and how festival tourism in the region engenders economic benefits to businesses and the community.

Design/methodology/approach

This study is guided by the social development theory. A quantitative cross-sectional survey utilizing convenience technique was used to gather data from a sample of 398 residents of the selected towns and the regression model was used to analyse the data.

Findings

The findings revealed festival tourism to have a positive effect on community cohesiveness but not statistically significant. Further, the festival brought economic gains but had negative social effects on development of the selected towns.

Research limitations/implications

This research is destination-specific. The application of the findings to other festivals would demand a bigger sample size for generalisation to be made.

Practical implications

The findings suggest that for growth of festival tourism in Ghana to be actualised, the Ghana Tourism Authority needs to ensure festivals do not erode entrenched traditional values and negate efforts at developing social structures and systems by putting measures to reduce the negative effect of commoditisation of festivals on the communities' cultural authenticity. Law enforcement agents should also be massively beefed up to curtail crime and social vices.

Originality/value

The study's findings extend earlier studies to extend the scope in festival tourism literature. This study found that festival tourism has effect on both community cohesion and economic development of the people of Kwahu traditional area.

Details

International Hospitality Review, vol. 36 no. 1
Type: Research Article
ISSN: 2516-8142

Keywords

Article
Publication date: 26 May 2021

The authors decided to study the causes of coercive management behavior (CMB) in universities because this area has been neglected in the past. There has been a lot of research…

107

Abstract

Purpose

The authors decided to study the causes of coercive management behavior (CMB) in universities because this area has been neglected in the past. There has been a lot of research into CMB in profit-oriented organizations, but it has been assumed that universities were unaffected.

Design/methodology/approach

The study was conducted at 10 universities, five from the private sector and five from the state sector out of the 100 accredited Ghanaian universities. The authors sent out 405 questionnaires and 371 were returned.

Findings

The results showed a strong relationship between specific causes and different dimensions of CMB. The authors said their analysis identified specific factors that “provide the seedbed for institutionalized bullying”.

Originality/value

The authors said the research provides the basis for designing policies for employees at any organization. A one-size-fits-all approach was not always appropriate, however, and their identification of the role of individual factors could help universities find their own solutions.

Details

Human Resource Management International Digest , vol. 29 no. 6
Type: Research Article
ISSN: 0967-0734

Keywords

Content available
Article
Publication date: 28 October 2014

Heidi Hanson and Zoe Stewart-Marshall

321

Abstract

Details

Library Hi Tech News , vol. 31 no. 9
Type: Research Article
ISSN: 0741-9058

Article
Publication date: 1 April 1977

THE Reference Department of Paisley Central Library today occupies the room which was the original Public Library built in 1870 and opened to the public in April 1871. Since that…

Abstract

THE Reference Department of Paisley Central Library today occupies the room which was the original Public Library built in 1870 and opened to the public in April 1871. Since that date two extensions to the building have taken place. The first, in 1882, provided a separate room for both Reference and Lending libraries; the second, opened in 1938, provided a new Children's Department. Together with the original cost of the building, these extensions were entirely financed by Sir Peter Coats, James Coats of Auchendrane and Daniel Coats respectively. The people of Paisley indeed owe much to this one family, whose generosity was great. They not only provided the capital required but continued to donate many useful and often extremely valuable works of reference over the many years that followed. In 1975 Paisley Library was incorporated in the new Renfrew District library service.

Details

Library Review, vol. 26 no. 4
Type: Research Article
ISSN: 0024-2535

Book part
Publication date: 1 December 2008

David Urias

United States immigration policy is one of the most dynamic and fiercely argued public policy issues today – often including questions of how many and from where. Poor economic…

Abstract

United States immigration policy is one of the most dynamic and fiercely argued public policy issues today – often including questions of how many and from where. Poor economic conditions overseas, perceptions of a relative abundance of opportunity in the United States, flight from persecution and upheaval, and revolutions in communication and transportation are often cited as the major factors explaining historic and current waves of immigrants (legal and illegal) to U.S. shores (Batchelor, 2004; Borjas, 2004; Porter, 2006). U.S. immigration legislation is also a key factor in determining the numbers and composition of America's new residents. The focus of this chapter therefore consists of the costs associated with providing illegal immigrants with the benefit of free, public schooling within the context of globalization. More specifically, given the broader social, political, and economic parameters of the immigration debate and its meaning, the chapter discusses the legal and educational issues faced in the United States by those undocumented students who desire to attend public schooling, as well as the ways current state and federal laws both empower and discourage them.

Details

Power, Voice and the Public Good: Schooling and Education in Global Societies
Type: Book
ISBN: 978-1-84855-185-5

Article
Publication date: 1 January 1978

Clive Bingley, Clive Martin and Helen Moss

I MUST SAY, I was astonished to read in the editorial in the November issue of Assistant librarian the bald declaration that AL ‘is broke’. I mean, whatever will the printers…

Abstract

I MUST SAY, I was astonished to read in the editorial in the November issue of Assistant librarian the bald declaration that AL ‘is broke’. I mean, whatever will the printers think?

Details

New Library World, vol. 79 no. 1
Type: Research Article
ISSN: 0307-4803

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