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The paper aims to detail the educational flight testing activities performed at the Department of Aerospace Science and Technology at the Politecnico di Milano (DSTA-PoliMi), including the development of low-cost, reliable flight testing instrumentation (FTI) and the administration of the graduate course in flight testing.

The flight testing course program closely adheres to the typical content of an introductory course offered in a professional flight testing school. However, within academic courses, it has a unique feature: each student is required to plan, perform and report on a real flight test experience, acting as a flight test engineer. Educational activities in this framework have been successfully matched to applied research and technical support for private companies.

At the educational level, several elements arise that are rarely concentrated within a single course, such as multidisciplinary integration, individual conceive-design-implement-operate (CDIO) project, real-life experimental procedures and techniques, teamwork, communication and reporting, relation with non-academic partners.

Based on the development of a FTI system for light aviation and on the flight testing course, DSTA-PoliMi has built a solid capability in flight testing, introducing graduate students to this specific niche of expertise and empowering co-operation with companies in the light aviation environment, while offering capabilities and tools that are typically regarded as a prerogative of major aerospace companies.

The paper discusses an original approach to flight testing education in an academic setting that avoids the high costs and complexity connected to certified aircraft flight operations and instrumentation, nevertheless allowing the achievement of significant results, also in applied engineering research.

While computational methods are prevalent in aircraft conceptual design, recent advances in mechatronics and manufacturing are lowering the cost of practical experiments. Focussing on a relatively simple property, the lift curve, this study aims to increase understanding of how basic aerodynamic characteristics of a complex stealth configuration can be estimated experimentally using low-cost equipment, rapid prototyping methods and remotely piloted aircraft.

Lift curve estimates are obtained from a wind tunnel test of a three-dimensional-printed, 3.8%-scale model of a generic fighter and from flight testing a 14%-scale demonstrator using both a simple and a more advanced identification technique based on neural networks. These results are compared to a computational fluid dynamics study, a panel method and a straightforward, theoretical approach based on radical geometry simplifications.

Besides a good agreement in the linear region, discrepancies at high angles of attack reveal the shortcomings of each method. The remotely piloted model manages to provide consistent results beyond the physical limitations of the wind tunnel although it seems limited by instrumentation capabilities and unmodelled thrust effects.

Physical models can, even though low-cost experiments, expand the capabilities of other aerodynamic tools and contribute to reducing uncertainty when other estimations diverge.

This study highlights the limitations of commonly used aerodynamic methods and shows how low-cost prototyping and testing can complement or validate other estimations in the early study of a complex configuration.

The main targets of the work are analysis and simulation of flying laboratory performance. In particular, synthesis of control system for handling qualities change and evaluation in flight are taken into consideration.

Modification of handling qualities is obtained by applying indirect flight control system (FBW). The properties of the optimal controller are calculated through the indirect (implicit) model‐following method. In particular, the modified version based on the computer simulations is used.

Calculation and simulation concern the synthesis of desired handling qualities of the general aviation aircraft PZL‐M20 “Mewa” equipped with indirect (FBW) experimental flight control system. Results of the simulation show that the flying laboratory has the same properties as modeled aircraft, and it is possible to say that handling properties concern attitude orientation of the experimental aircraft is similar to modeled commuter aircraft.

The result of research can be implemented on a project of the flying laboratory based on general aviation aircraft PZL M20 “Mewa”.

The paper presents the practical approach for synthesis of the “Simplified total in flight simulator” performance which can be used for analysis of handling qualities of general aviation aircraft equipped with FBW. Research of this type focuses on military and transport airplanes however, there are no published works in the area of small aircraft so far.

The concept and practice of e-services has become essential in business transactions. Yet there are still many organizations that have not developed e-services optimally. This is especially relevant in the context of Indonesian Airline companies. Therefore, many airline customers in Indonesia are still in doubt about it, or even do not use it. To fill this gap, this study attempts to develop a model for e-services adoption and empirically examines the factors influencing the airlines customers in Indonesia in using e-services offered by the Indonesian airline companies. Taking six Indonesian airline companies as a case example, the study investigated the antecedents of e-services usage of Indonesian airlines. This study further examined the impacts of motivation on customers in using e-services in the Indonesian context. Another important aim of this study was to investigate how ages, experiences and geographical areas moderate effects of e-services usage.

The study adopts a positivist research paradigm with a two-phase sequential mixed method design involving qualitative and quantitative approaches. An initial research model was first developed based on an extensive literature review, by combining acceptance and use of information technology theories, expectancy theory and the inter-organizational system motivation models. A qualitative field study via semi-structured interviews was then conducted to explore the present state among 15 respondents. The results of the interviews were analysed using content analysis yielding the final model of e-services usage. Eighteen antecedent factors hypotheses and three moderating factors hypotheses and 52-item questionnaire were developed. A focus group discussion of five respondents and a pilot study of 59 respondents resulted in final version of the questionnaire.

In the second phase, the main survey was conducted nationally to collect the research data among Indonesian airline customers who had already used Indonesian airline e-services. A total of 819 valid questionnaires were obtained. The data was then analysed using a partial least square (PLS) based structural equation modelling (SEM) technique to produce the contributions of links in the e-services model (22% of all the variances in e-services usage, 37.8% in intention to use, 46.6% in motivation, 39.2% in outcome expectancy, and 37.7% in effort expectancy). Meanwhile, path coefficients and t-values demonstrated various different influences of antecedent factors towards e-services usage. Additionally, a multi-group analysis based on PLS is employed with mixed results. In the final findings, 14 hypotheses were supported and 7 hypotheses were not supported.

The major findings of this study have confirmed that motivation has the strongest contribution in e-services usage. In addition, motivation affects e-services usage both directly and indirectly through intention-to-use. This study provides contributions to the existing knowledge of e-services models, and practical applications of IT usage. Most importantly, an understanding of antecedents of e-services adoption will provide guidelines for stakeholders in developing better e-services and strategies in order to promote and encourage more customers to use e-services. Finally, the accomplishment of this study can be expanded through possible adaptations in other industries and other geographical contexts.

The paper aims to examine literature on the issues of the pilot shortage in the United States Air Force and the demographic diversity dilemma within the United States Air Force pilot community and how it relates to the National Defense Strategy. In addition, there is an examination of current initiatives designed to combat these issues.

The paper opted for an exploratory review of 90 sources from 2012 to 2023 to examine the pilot shortage and pilot diversity issues within the United States Air Force. Three theories, the theory of generative interactions, the theory of cognitive diversity and the identity theory, were examined in relation to the barriers to the pilot diversity issue.

The paper provides emergent insights from the literature into the growing pilot shortage and diversity disparity found within the United States Air Force pilot community. These issues were associated with many barriers, including geographic disparity, socioeconomic status, culture, education, mentorship and life balance.

The current initiatives examined are new and, as such, warrant future research. In particular, what are the long-term projections for the youth flight programs? An examination of the effectiveness of improving the pilot shortage and pilot diversity within the Air Force should be further scrutinized in the coming years as new cadets enter pilot training after accession.

This paper highlights a need to further study the effectiveness of youth flight programs and other United States Air Force initiatives in improving pilot numbers and diversity.

The COVID-19 pandemic had a huge impact on people's lives, air travel and tourism. The authors explored travelers' perceptions of COVID rapid antigen tests before boarding aircraft, willingness to fly and the precautionary actions for safe air travel.

All the participants were asked to complete the survey while reflecting on their experiences of air travel during this COVID-19 pandemic. The questionnaire consisted of demographic information of the participants and air travel preferences during pandemic. The survey was conducted through Google Form in both English and Arabic language. The link was shared through emails and WhatsApp.

In this survey, majority had willingness to fly during pandemic. 45.2% preferred to undergo rapid test before boarding, while 41.9% refused owing to no added benefit (23.8%) and nasal discomfort (9.3%) among others. The best indicators to resume safe air travel were COVID-19 vaccination (80.4%), wearing face mask during flying hours (70.8%) and maintain social distancing with aircraft seating (49.6%).

The findings of the current survey could help the organizations and the biosecurity authorities to act and support accordingly and thus reduce passenger anxiety about resuming the flights, thereby increasing willingness to fly and preparing oneself and the aviation industry for future pandemics.

The findings of the current survey could help the organizations and the biosecurity authorities to act and support accordingly and thus reduce passenger anxiety about resuming the flights, thereby increasing willingness to fly, and preparing oneself and the aviation industry for future pandemics.

The purpose of this paper is to present the process of design and prototyping of a two-seat, electric-powered, self-launching motorglider AOS-71 closely connected with the teaching process conducted by the academic staff of Warsaw University of Technology (WUT) within a unique educational ULS – Ultra Light Sailplanes programme.

The selected design methods and tools used during the development of the motorglider have been described. The computer aided design/computer aided manufacturing modules of the Siemens NX software were used to work on the structural design, tools and technical documentation. The core of the ULS educational programme is to educate aerospace engineering students by providing an opportunity for them to participate in each phase of the aircraft life cycle – from conceptual drawings through structural design and prototyping to manufacturing, testing and maintenance.

The main innovations of the AOS-71 design are: retractable ecological electric propulsion, spacious cockpit where seats are located side by side and the all-composite airframe made of 90 per cent advanced carbon epoxy composites.

The electric motorglider can be used as a multifunctional flying laboratory for flight research and student education.

The AOS-71 project and its continuation are a valuable example of involving aerospace students in each phase of the aircraft life cycle. It also contributes to the research in the field of using innovative electrical propulsion systems in aircraft designs.

The general objective of this study was to examine the influence of airline service quality on passenger satisfaction and loyalty. To achieve this, the research was guided by four specific objectives to which data collection was effected mainly by interview method using fully structured questionnaires.

The study used random sampling technique and it covered 303 respondents on international flights using Entebbe International Airport. Data were analyzed using statistical package for social sciences 16, were χ2 was used to test the hypothesis and regression analysis was performed to examine the relationships between variables.

Findings indicated that the quality of pre-flight, in-flight and post-flight services had a statistically significant effect on passenger satisfaction. In addition to that, passenger satisfaction as a mediating variable also had a significant effect on passenger loyalty. It was noted that passenger satisfaction differed from person to person as some were more interested in off board facilities, others onboard, others in the quality of food while others wanted more extra luggage.

It was recommended that airline management should consider developing various strategies for improving service quality based on demographic characteristics of the customers such as occupation, age, gender and education level.

Online flight booking websites compare airfares, convenience and other consumer relevant attributes. Environmental concerns are typically not addressed, even though aviation is the most emission-intensive mode of transportation. This article demonstrates the potential for digital nudges to facilitate more environmentally friendly decision-making on online flight booking websites.

The authors used the digital nudging design process to implement two nudging interventions in an experimental setting on a fictitious flight booking website. The two nudging interventions are (1) an informational nudge, presented as an emission label, and (2) an understanding mapping nudge, presented as an emission converter.

This article finds that both digital nudges are useful interventions in online choice environments; however, emission labels more effectively encourage sustainable booking behavior.

The contributions of this article are twofold. In contribution to research, this article builds on existing research in sustainability contexts and successfully evaluates the effectiveness of anchoring and understanding mapping heuristics to influence sustainable decision-making in virtual environments. Furthermore, in contribution to practice, this article contributes knowledge to nudge design and provides hands on examples for designers or website operators on how to put nudge designs to practice in virtual choice environments. Additionally, this article contributes relevant considerations in a high-impact research field with growing importance given the global climate crisis.