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Book part
Publication date: 30 May 2019

Ayşen Coşkun and Nuray Akar

Aviation Logistics and Management, Organization Management.

Abstract

Subject Area

Aviation Logistics and Management, Organization Management.

Study Level

This case is suitable to be used in advanced undergraduate and MBA/MSc level.

Case Overview

This case highlights the challenges of obtaining “Green Organization” certification process of ICF Airports Antalya. The Directorate General of Civil Aviation (DGCA) has initiated a Green Airport project in 2009. The aim of the project is to promote the systematic reduction and, where possible, elimination of the environmental impacts of airport operation. Organizations are required to establish, implement, document, and maintain an environmental management system (EMS) in accordance with the current version of the TS EN ISO 14001 EMS Standards. An annual Greenhouse Gas Inventory Report is required to be prepared in accordance with the TS EN ISO 14064-1 standard, and Greenhouse Gas Inventory Report must be verified by the TSE in accordance with TS EN ISO 14064-3 standard. When an organization meets these requirements, DGCA grants the organization a “Green Company” certificate, which allowed a 20% discount on the extension fee of authorization documents and licenses. Although ICF Airports Antalya faced several challenges, it was issued “Green Organization” certificate by the DGCA in 2010 and finally became 19th greenest airports in the world.

Expected Learning Outcomes

This case illustrates the following:

  • the process of Green Company certification in aviation sector;

  • the ways to handle challenges of the green organization certification process; and

  • the needs for engaging stakeholders in environmental initiatives.

the process of Green Company certification in aviation sector;

the ways to handle challenges of the green organization certification process; and

the needs for engaging stakeholders in environmental initiatives.

Details

Green Behavior and Corporate Social Responsibility in Asia
Type: Book
ISBN: 978-1-78756-684-2

Keywords

Abstract

Details

Handbook of Transport Systems and Traffic Control
Type: Book
ISBN: 978-1-61-583246-0

Article
Publication date: 23 May 2022

Álvaro Rodríguez-Sanz and Luis Rubio-Andrada

Airport capacity constraints lead to operational congestion and delays, which have become major threats to the aviation industry. They impose large costs on airlines and…

Abstract

Purpose

Airport capacity constraints lead to operational congestion and delays, which have become major threats to the aviation industry. They impose large costs on airlines and their passengers. Uncertainty in demand or unexpected events can cause a mismatch between capacity and demand, resulting in either capacity oversupply, with a decrease in efficiency, or airport congestion over an extended period. Moreover, airport capacity is rather difficult to define due to its multifaceted and dynamic nature, and it depends both on the available infrastructure and on operating procedures. Additionally, traditional capacity management methods do not consider relevant behavioral economic challenges to conventional analysis, particularly failure of the expected utility hypotheses and dependence of valuations on reference points. This study aims to develop a preliminary framework to include economic concepts when evaluating expansions of airport capacity.

Design/methodology/approach

This paper reviews major opportunities in airport demand and capacity management from an economic perspective while appraising the challenges involved in airport capacity expansion processes that have not been fully completely in past studies. Although welfare economics provides the conceptual foundations for demand/capacity analyses, the authors integrate the findings regarding capacity definition, uncertainty management and behavioral economics into standard economics to guide the measurement of the airport capacity expansion problem.

Findings

The authors obtain several insights regarding airport capacity and demand management. First, airport capacity is a complex metric when evaluating airport expansion, and it depends both on the available infrastructure and on operating procedures. Furthermore, airport throughput is highly conditioned by factors that shape capacity and delay and shows significant variability when these factors are modified. Second, a marginal change in capacity at congested airports may have a great impact on demand distribution, airline competition, aircraft types, fares, operating revenues, route map and other characteristics of a given airport. Behavior after capacity expansion is highly reliant on the slot allocation models. Additionally, overall social welfare is usually affected after changes in infrastructure in terms of increased connectivity, economic benefits and negative externalities, including noise and local pollution. Third, on-time performance is clearly nonlinear, and thus sensitive to variations in demand and capacity. Finally, airport capacity and demand management involve a trade-off between mitigating congestion and maximizing capacity utilization, so decision-making tools are required to support and enhance policy and managerial choices. Three main challenges arise when developing new methods for evaluating airport expansions: the definition of capacity, the management of uncertainty in demand and the need to consider economic concepts.

Originality/value

This paper explores and produces an in-depth understanding of the problem of airport capacity and demand balance. The authors propose a preliminary framework that considers the challenges that have been previously identified and that, particularly, provides an economic perspective for airport capacity expansion processes. This framework is completed with a theoretical model to help policymakers and airport operators when faced with a capacity development decision.

Details

Aircraft Engineering and Aerospace Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1748-8842

Keywords

Article
Publication date: 1 November 2001

Michael Pitt, Fong Kok Wai and Phua Chai Teck

Airport design has improved significantly in the last 20 years. Design has moved from simple protection from the elements to almost full automation. Many older airport

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Abstract

Airport design has improved significantly in the last 20 years. Design has moved from simple protection from the elements to almost full automation. Many older airport facilities are now outdated and require replacement. The decision to replace must be made based upon benchmarking with similar airport facilities. Summarises the current position with airport design and suggests that efficient use of facilities cannot depend upon shareholder return alone but must be based on national interest and efficiency demonstrated through external benchmarking. Suggests that facilities managers must be aware of the expectations of the airlines and passengers and the indicators used in the assessment of performance. Outlines the reasons that influence an airport’s decision to upgrade or replace its terminal facilities.

Details

Facilities, vol. 19 no. 11/12
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 14 March 2008

K‐J. Tseng, Jow‐Fei Ho and Yuan‐Jing Liu

This paper aims to assess the performance evaluation of major international airports in the world.

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Abstract

Purpose

This paper aims to assess the performance evaluation of major international airports in the world.

Design/methodology/approach

In this study, the authors utilized data envelopment analysis in an input‐oriented method to discuss the overall operational performance of 20 major international airports between 2001 and 2005. They used cross efficiency measure to determine the international airports that enjoy the best operational performances and used the bilateral model to compare the performance differences between international airports of different regions.

Findings

The Atlanta Airport (ATL) in the USA and the Beijing Airport (PEK) in China experienced MPSS. The overall performance of international airports in Asia is better than those in Americas, Europe, and Oceania.

Research limitations/implications

Service quality can be discuss in the field in the future.

Practical implications

In sensitivity analysis, four inputs had positive impacts on overall performances.

Originality/value

The ATL in the USA and the PEK in China were the best practices for the other international airports.

Details

Journal of Modelling in Management, vol. 3 no. 1
Type: Research Article
ISSN: 1746-5664

Keywords

Article
Publication date: 1 August 2000

Dawna L. Rhoades, Blaise Waguespack and Seth Young

This paper addresses efforts to design a quantitative index of characteristics and factors that comprise quality in airport facilities and operations from the perspective…

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Abstract

This paper addresses efforts to design a quantitative index of characteristics and factors that comprise quality in airport facilities and operations from the perspective of all airport service customers including airlines, airport tenants, airport service operators, and consumers of airline and air cargo operations. The results of an initial survey of airport directors and consultants have identified 12 broad factors that, in their view, most affect the quality of airport operations. These factors include parking, capacity, ground transportation, shopping and restaurant services, and waiting area considerations.

Details

Managing Service Quality: An International Journal, vol. 10 no. 4
Type: Research Article
ISSN: 0960-4529

Keywords

Article
Publication date: 1 March 2001

Michael Pitt

Airport strategic direction is usually linked to the changing nature of airlines and their evolving facilities requirements. In the US airports are predominantly publicly…

4319

Abstract

Airport strategic direction is usually linked to the changing nature of airlines and their evolving facilities requirements. In the US airports are predominantly publicly owned giving rise to different organizational structures to those associated with many of the other countries, such as the UK, which are currently experiencing a change in the nature of airline products. This paper examines the different responses that are possible and not possible within the organisational structures of airports, focusing on some of the limitations of the current US and UK models of ownership and how these may impede economic growth. The paper ends with a look at the structural problems that arise in the management of air travel in the best interests of the traveller in the UK and how these problems might be resolved through alliances between the airlines and the airports.

Details

Facilities, vol. 19 no. 3/4
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 22 April 2022

Lázaro Florido-Benítez

This paper aims to provide an assessment of tourism promotion in tourist destinations and airports (TPTDs) and to organize and classify the literature on tourism…

Abstract

Purpose

This paper aims to provide an assessment of tourism promotion in tourist destinations and airports (TPTDs) and to organize and classify the literature on tourism promotion, with the aim of staging the importance of this topic and encouraging future research in the projection of tourism and marketing sectors.

Design/methodology/approach

The paper uses the Social Sciences Citation Index (SSCI) database to analyze the bibliometric in TPTDs topic from 2000 to 2021. Additionally, the paper also uses the visualization of similarities (VOS) viewer software to map graphically the bibliographic material. The graphical analysis uses bibliographic coupling, co-citation, citation and co-occurrence of keywords.

Findings

This study provides an amended new definition of tourism promotion, which is the efficient management of a destination’s resources and strategic plans by destination marketing organizations (DMOs) to adapt the tourism supply to market trends and will empower tourists to visit such destinations. Furthermore, results also show a new paradigm applied to TPTDs topic and classified in five first-order research streams. Digital and mobile marketing, infrastructure, branding, quality, accessibility and information factors about a specific destination which are mostly demanded by tourists are considered as an important means of promotion for the tourism industry.

Originality/value

The contribution of this study is important to identify new challenges and opportunities for researchers, DMOs, airport and airlines operators and stakeholders, as disentangling existing contradictions and applying new theoretical framework to make better future decisions by researchers and organizations to provide higher quality to new research in the context of the TPTDs.

Details

International Journal of Tourism Cities, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-5607

Keywords

Case study
Publication date: 1 April 2022

Githa Heggde, Sheetal Khanka and Akhil Damodaran

Students will learn technology strategies specific to airports. Students will understand the reason for the success of Bengaluru International Airport. Students will learn…

Abstract

Learning outcomes

Students will learn technology strategies specific to airports. Students will understand the reason for the success of Bengaluru International Airport. Students will learn to apply management models in airport settings. Students will improve their understanding of airport business, airport-related technologies, specifically in the Indian settings.

Case overview/Synopsis

DigiYatra is a revolutionary initiative by the Government of India to digitalize all the airports in India, making your face your boarding pass. Bengaluru International Airport Limited (BIAL) is at the forefront of this initiative. As one of the early public–private partnership airports, BIAL has seen many challenges over time but could succeed in all its endeavour. The case discusses the journey of DigiYatra, which BIAL has taken through the eyes of the Chairman, Hari Marar. The case goes through several layers like initial planning, creating the team, implementation challenges, technology strategy adopted and how they tackled Covid lockdown challenges to complete the project's initial phase.

Complexity academic level

Post graduate students.

Supplementary materials

Teaching notes are available for educators only.

Subject code

CSS 11: Strategy.

Details

Emerald Emerging Markets Case Studies, vol. 12 no. 2
Type: Case Study
ISSN: 2045-0621

Keywords

Abstract

Details

Airport Design and Operation
Type: Book
ISBN: 978-1-78441-869-4

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