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Article
Publication date: 14 October 2014

Applying evidence-based HRM: the case of bonuses in the home furnishing industry

André de Waal and Maarten Roobol

In the home furnishing industry outside contract installers produce higher quality work than in-house installers which is reflected in less revisits to customers to repair…

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Abstract

Purpose

In the home furnishing industry outside contract installers produce higher quality work than in-house installers which is reflected in less revisits to customers to repair mistakes. Many home furnishing retailers are therefore contemplating introducing so that the quality of the work of in-house installers will be linked to financial incentives, thus resembling the situation of contract installers. However, a necessary condition for a successful introduction of bonuses is that in-house installers are motivated by it to deliver better quality work, i.e. cause less revisits. The purpose of this paper is to look into the question whether the introduction of bonuses could be used to increase the quality of work of in-house.

Design/methodology/approach

For the research the four steps of the evidence-based HRM framework, as developed by Rousseau and Barends (2011), were used. In steps 1, literature review, the research question was formulated based on work motivation theories (in particular on intrinsic and extrinsic motivation, bonuses, and the differences between contract workers and organizational employees). In step 2, systematic gathering of facts, two existing questionnaires were combined to measure the motivation of the two types of installers.

Findings

In step 3, evaluation, the differences between the motivational factors and attitude towards bonuses was analysed for both groups of installers. The research results show that although in-house installers are potentially motivated by bonuses, they differ so much from contract installers in their general work motivation that introducing bonuses by no means will be a success. In step 4, ethical considerations, the consequences of the research findings were discussed.

Research limitations/implications

The main limitations are the use of a self-constructed questionnaire and the fact that the research was conducted at only one case company, thus rendering the generalization of findings problematic.

Practical implications

The practical implication of the study is that management of the case company can now better prepare itself for the issues to be expected when introducing bonuses for the in-house installers.

Originality/value

This research adds to the literature on the effects of bonuses on motivation. It also addresses a gap in the literature as there is currently hardly any academic literature on the conditions necessary to introduce bonuses for craftsmen successfully, and on whether this introduction is advantageous for organizations in the first place. In addition, the case company offered the opportunity to research the issue in a comparative way, by looking at the motivational factors influencing in-house installers and contract installers who work in the same conditions, something which to the knowledge of the authors has not been done before. Finally, the sue of an evidence-based HRM framework is quite unique for the human resource management field.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 2 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/EBHRM-07-2012-0006
ISSN: 2049-3983

Keywords

  • Employee motivation
  • Work performance and productivity
  • Bonuses
  • Evidence-based HRM
  • Home furnishing industry
  • Promotion and compensation
  • Motivational work factors

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Book part
Publication date: 16 July 2018

HR Technology Systems: An Evidence-Based Approach to Construct Measurement

Gary W. Florkowski

Three decades of academic and professional discourse on HR technologies (HRTs) have produced continued disagreement over construct definitions and research streams that…

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Abstract

Three decades of academic and professional discourse on HR technologies (HRTs) have produced continued disagreement over construct definitions and research streams that are highly fragmented. These realities suggest that greater consistency in meanings is sorely needed if we are to integrate and upgrade knowledge in this area. This chapter draws on the findings of a systematic research review to properly define the content domains of human resource information systems (HRIS), virtual human resources (virtual HR), electronic human resource management (e-HRM), and business-to-employee (B2E) systems. An integrative synthesis was performed on 242 system-level writings that appeared in the literature from 1983 to 2017. The weight of the evidence strongly supports treating HRIS, virtual HR, e-HRM, and B2E systems as independent, complimentary constructs. While the first three comprise a firm’s HRT system, the fourth construct is more appropriately positioned in the business-collaborative system. The sample was further evaluated with an analytic framework to detect patterns of practice in research designs. This revealed that much more attention has been focused on system actions and outcomes than on attitudes and system characteristics. Different units of analysis were well represented aside from trans-organizational studies. Finally, a case is made for better contextualizing HRT research by recognizing differences in assimilation stage, functional penetration, and collective proficiency. These factors are rarely mentioned, let alone studied, raising additional concerns about measurement error. Detailed suggestions are offered on ways to incorporate them. Together, these materials should promote more sophisticated and generalizable assessments of technology, improving our ability to understand its impacts.

Details

Research in Personnel and Human Resources Management
Type: Book
DOI: https://doi.org/10.1108/S0742-730120180000036006
ISBN: 978-1-78756-322-3

Keywords

  • HRIS
  • virtual HR
  • e-HRM
  • HR technology systems
  • systematic research review
  • B2E system

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Article
Publication date: 5 July 2011

Predicting professional preferences for intuition‐based hiring

Michael A. Lodato, Scott Highhouse and Margaret E. Brooks

Many human resource professionals erroneously believe that they can hire the best employees without the assistance of decision aids. The purpose of this study is to…

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Abstract

Purpose

Many human resource professionals erroneously believe that they can hire the best employees without the assistance of decision aids. The purpose of this study is to examine personal and situational characteristics that may relate to preference for intuition‐based approaches to hiring employees.

Design/methodology/approach

A representative sample of 206 managers and directors of human resources management was asked to complete an online questionnaire addressing psychological constructs and career information.

Findings

The authors found that the profile of a professional who prefers intuition‐based hiring is one who is an experiential thinker (i.e. tends to make everyday decisions based on feelings), is less experienced, works for a smaller organization, and does not possess advanced professional certification. Hiring context (i.e. selecting hourly versus salaried employees) did not influence preferences for intuition‐based hiring.

Research limitations/implications

Elements of the study are cross‐sectional and based on self‐reports. This does not allow for causal interpretations and increases the risk of common method bias.

Practical implications

Qualities that serve a human resource professional well in some aspects of work performance may interfere with the adoption of evidence‐based practices.

Originality/value

This study is the first to examine the characteristics of human resource professionals that are associated with a preference for intuition‐based hiring, and provides a new measure of selection decision‐making approach that may be used as a dependent variable in future research on the topic.

Details

Journal of Managerial Psychology, vol. 26 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/02683941111138985
ISSN: 0268-3946

Keywords

  • Decision making
  • Employee selection
  • Intuition
  • Hiring
  • Decision aids
  • Recruitment

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Article
Publication date: 26 April 2013

Evidence‐based HRM: a scholarship perspective with a difference

Thomas Lange

The purpose of this paper is to provide an introduction to the new journal, its inspirations, scope and ambitions.

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Abstract

Purpose

The purpose of this paper is to provide an introduction to the new journal, its inspirations, scope and ambitions.

Design/methodology/approach

The paper reviews selected strands of the literature on evidence‐based scholarship and discusses some of the observations and remedial recommendations made in the literature to bring research, policy and practice closer together.

Findings

Drawing on these observations and recommendations, the paper highlights the roles our authors and their published works can play when contributing to an evidence‐based HR research agenda. Building on these insights, the paper arrives at the journal's editorial vision and encourages the production of scholarly empirical research articles that have a high impact on the HR field as a whole. Embracing the richness of contributions from multiple disciplines and supporting a thematic diversity in the international HR arena, the paper introduces and explains the core principles EBHRM strives to encourage and promote: empirical robustness, analytical rigour and practical significance.

Originality/value

In the spirit of these arguments, the paper makes the case for taking on the challenge of moving scholarship, policy and practice closer together and introduces the first contributions.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 1 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/20493981311318584
ISSN: 2049-3983

Keywords

  • Evidence‐based HRM
  • Empirical evidence
  • Multi‐disciplinary research
  • International scholarship
  • Implications for policy and practice
  • Human resource management
  • Evidence
  • Evidence‐based practice

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Article
Publication date: 3 October 2008

Talent management: A strategy for improving employee recruitment, retention and engagement within hospitality organizations

Julia Christensen Hughes and Evelina Rog

The purpose of this article is to clarify what is meant by talent management and why it is important (particularly with respect to its affect on employee recruitment…

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Abstract

Purpose

The purpose of this article is to clarify what is meant by talent management and why it is important (particularly with respect to its affect on employee recruitment, retention and engagement), as well as to identify factors that are critical to its effective implementation.

Design/methodology/approach

This article is based on a review of the academic and popular talent management literatures.

Findings

Talent management is an espoused and enacted commitment to implementing an integrated, strategic and technology enabled approach to human resource management (HRM). This commitment stems in part from the widely shared belief that human resources are the organization's primary source of competitive advantage; an essential asset that is becoming in increasingly short supply. The benefits of an effectively implemented talent management strategy include improved employee recruitment and retention rates, and enhanced employee engagement. These outcomes in turn have been associated with improved operational and financial performance. The external and internal drivers and restraints for talent management are many. Of particular importance is senior management understanding and commitment.

Practical implications

Hospitality organizations interested in implementing a talent management strategy would be well advised to: define what is meant by talent management; ensure CEO commitment; align talent management with the strategic goals of the organization; establish talent assessment, data management and analysis systems; ensure clear line management accountability; and conduct an audit of all HRM practices in relation to evidence‐based best practices.

Originality/value

This article will be of value to anyone seeking to better understand talent management or to improve employee recruitment, retention and engagement.

Details

International Journal of Contemporary Hospitality Management, vol. 20 no. 7
Type: Research Article
DOI: https://doi.org/10.1108/09596110810899086
ISSN: 0959-6119

Keywords

  • Human resource strategies
  • Recruitment
  • Retention

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Book part
Publication date: 9 August 2017

Aiming for Strategic e-HRM: Motives and Consequences of e-HRM Implementation in an MNC

Jukka-Pekka Heikkilä, Olga Rentto and Yuqin Feng

The purpose of this study is to explore e-HRM in MNC setting from various stakeholder´s perspectives. The chapter aims to understand the motives behind the implementation…

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Abstract

Purpose

The purpose of this study is to explore e-HRM in MNC setting from various stakeholder´s perspectives. The chapter aims to understand the motives behind the implementation of e-HRM in an MNC. Second, the chapter studies the impacts e-HRM has on various stakeholders and finally aims to deliver understanding of the concept of strategic e-HRM in an MNC.

Methodology/approach

The study follows a qualitative case study method and the interviewees represented three groups: top management, HR professionals, and line managers.

Findings

Main findings suggest that the implementation was motivated by issues related to standardization and overall introduction of a strategic way of working. As an impact of e-HRM implementation, the control of subsidiaries became easier; external and internal transparency and HR image improved; HR operations gained efficiency; and the possibility for “fact based decision making” enabled strategic e-HRM realization for some stakeholders, with the exception of line managers who were considerably more skeptical about issues related to strategic e-HRM.

Practical implications

The issues of change management and system training should be transparent. The strategic benefits could be realized for the line managers and operational HR by discussing how e-HRM impacts their work and roles and how they contribute to achieving the business targets.

Social implications

The chapter highlights the need for communication in all levels of MNC, and the needs to update e-HRM regularly and taking equally into account various stakeholder’s perspectives.

Originality/value

We pioneer a multilevel perspective of e-HRM implementation and impact in an MNC setting and improve the understanding of taking account various stakeholder’s views when aiming for strategic e-HRM partnerships.

Details

Electronic HRM in the Smart Era
Type: Book
DOI: https://doi.org/10.1108/978-1-78714-315-920161007
ISBN: 978-1-78714-315-9

Keywords

  • e-HRM
  • strategic e-HRM
  • MNC

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Article
Publication date: 14 May 2020

Well-being-oriented HRM configurations: diffusion, contingencies and outcomes

Sven Hauff, Marco Guerci and Silvia Gilardi

While current human resource management (HRM) research on the relationship between HRM and employee well-being has focused on performance-oriented HRM (e.g…

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Abstract

Purpose

While current human resource management (HRM) research on the relationship between HRM and employee well-being has focused on performance-oriented HRM (e.g. high-performance work practices), scholars have called to broaden the perspective and to explore HRM practices that are indeed well-being-oriented. The purpose of this paper is to analyze the empirical diffusion of well-being-oriented HRM configurations, the conditions in which these are used, and their associations with health, happiness and relational well-being.

Design/methodology/approach

Analyses are based on a probabilistic subsample of 1,364 employees in Germany. Employee data are used, since individual employees' perceptions of HRM practices are crucial for understanding the effects of HRM on employee well-being. Configurations of well-being-oriented HRM practices are identified using latent class analysis.

Findings

Findings show that (1) employees experience diverse configurations of well-being-oriented HRM practices, which differ in their investment levels and the specific practices used; (2) these configurations are contingent on organizational-level and individual-level characteristics and (3) these configurations have diverse associations with different well-being dimensions. Importantly, configurations characterized by higher investments are not always associated with higher well-being, and the highest well-being is associated with a configuration based on high investment in well-being-oriented HRM focused on support from supervisors.

Originality/value

This exploratory paper is the first to analyze configurations of well-being-oriented HRM practices. By focusing on well-being-oriented HRM it complements previous research which usually addresses how HRM systems designed to enhance performance affect employee well-being.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 8 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/EBHRM-09-2019-0080
ISSN: 2049-3983

Keywords

  • Human resource management
  • HRM configurations
  • Employee well-being
  • Health
  • Job satisfaction
  • Engagement

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Book part
Publication date: 27 October 2014

The Theory–Practice Gap: Redefining Relevance

Simonne Vermeylen

This paper proposes to rethink the concepts of relevance and usefulness and their relation to the theory–practice gap in management research.

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Abstract

Purpose

This paper proposes to rethink the concepts of relevance and usefulness and their relation to the theory–practice gap in management research.

Methodology/approach

On the basis of the cognitive-linguistic relevance theory or inferential pragmatics, supplemented by insights from information science, we define relevance as a general conceptual category, while reserving usefulness for the instrumental application in a particular case.

Findings

There is no reason to hold onto the difference between theoretical and practical relevance, nor to distinguish between instrumental and conceptual relevance.

Originality/value

This novel approach will help to clarify the confusion in the field and contribute to a better understanding of the added value of management research.

Details

A Focused Issue on Building New Competences in Dynamic Environments
Type: Book
DOI: https://doi.org/10.1108/S1744-211720140000007010
ISBN: 978-1-78441-274-6

Keywords

  • Relevance
  • management research and education
  • theory–practice gap
  • cognitive-linguistic relevance theory
  • inferential pragmatics

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Article
Publication date: 14 December 2020

More is not always better: implementing effective well-being HRM systems

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

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Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

The study finds that well-being oriented HRM practices in Germany fall into four different configurations, meaning that employees do not receive equal well-being benefits. Moving from low investment HRM to medium investment HRM is linked to increased health, happiness and relational well-being. However, moving from medium to higher investment HRM does not necessarily lead to similar increases. Instead, higher levels of employee well-being are associated with support and development practices delivered by immediate supervisors and line managers.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Human Resource Management International Digest , vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/HRMID-09-2020-0228
ISSN: 0967-0734

Keywords

  • Germany
  • HRM
  • Employee well-being
  • Employee performance
  • Health-well-being
  • Happiness well-being
  • Relational well-being

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Book part
Publication date: 11 November 2019

Blockchains 2019 in e-HRM: Hit or Hype?

Miguel R. Olivas-Lujan

Blockchains, also known as “distributed ledger technologies” (DLT) are perhaps the emerging innovation that, in the years leading up to and including 2019, is raising the…

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Abstract

Blockchains, also known as “distributed ledger technologies” (DLT) are perhaps the emerging innovation that, in the years leading up to and including 2019, is raising the highest expectations for HRM in the 4.0 business environment. In essence, a blockchain is a very specific type of database, with characteristics that made it the ideal application for cryptocurrencies like Bitcoin. Within the context of digital- or e-HRM, there is potential to improve human resource management (HRM) processes using blockchains for employment screening, credential and educational verification, worker contracts and payments, among others, notwithstanding questions about its efficiency vis-à-vis conventional alternatives (Maurer, 2018; Zielinski, 2018). The research questions examined in this chapter include the following: What are the main characteristics of blockchains? Will they be adopted in a widespread form, specifically by HRM departments? Constructs from Diffusion of Innovations (DOI) theory (Rogers, 2003) are used to inform the Human Resources scholarly and practitioner communities; this robust theory may help companies allocate resources (e.g., budgets, personnel, managerial time, etc.) in an evidence-informed manner. As of this writing, very few blockchain applications, such as credential verification and incident reporting, seem to hold a strong potential for adoption.

Details

HRM 4.0 For Human-Centered Organizations
Type: Book
DOI: https://doi.org/10.1108/S1877-636120190000023010
ISBN: 978-1-78973-535-2

Keywords

  • e-HRM
  • blockchain
  • database integrity
  • implications for practice
  • diffusion of innovations
  • evidence-based HRM

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