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Article
Publication date: 9 September 2020

Evan H. Offstein, Ronald L. Dufresne and John S. Childers Jr

In this paper, we problematize the prevailing assumptions in the executive coaching literature that effective coaching is deliberative, trust-based and relational in nature…

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Abstract

Purpose

In this paper, we problematize the prevailing assumptions in the executive coaching literature that effective coaching is deliberative, trust-based and relational in nature, thereby requiring significant time investment before the focal leader might realize enacted benefits from the coaching. Contrary to these prevailing assumptions, we propose five contingencies wherein a more direct, performance-first approach to coaching may be more effective.

Design/methodology/approach

This conceptual paper reviews relevant literature to develop testable propositions regarding directive coaching contingencies.

Findings

We develop propositions that argue executive coaches will need to employ a more directive, urgent and accountable coaching relationship when the executive's career is in jeopardy, the organization is in distress, if the leader needs to signal legitimacy, if the coaching occurs within the boundaries of a high reliability organization or if the coach is working with an executive who has interim status.

Originality/value

This paper intends to advance the theory and practice of executive coaching by challenging executive coaching orthodoxy regarding the need for a deliberative, relational approach to coaching. Future research should broaden this theorizing and empirically test our propositions.

Details

Journal of Management Development, vol. 39 no. 9/10
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 23 February 2010

Evan H. Offstein, Jason M. Morwick and Larry Koskinen

Teleworking is often indicated as a flexible working arrangement. This paper seeks to highlight that flexibility is just one positive characteristic of telework and to demonstrate…

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Abstract

Purpose

Teleworking is often indicated as a flexible working arrangement. This paper seeks to highlight that flexibility is just one positive characteristic of telework and to demonstrate both the strategic and practical implications of adopting telework. In addition, it aims to highlight best practices and specific activities that enable telework to achieve its full potential.

Design/methodology/approach

Drawing on a series of interviews, personal experiences and observations encompassing a wide range of organizations to include profit and non‐profit/government across a variety of industry sectors that include retail, high technology, manufacturing and hospitality and service, the paper provides an overview on how to make telework work effectively and smoothly within profit and non‐profit organizations. Moreover, it confronts the leadership literature to examine how leadership – not technology – is the critical variable in telework success.

Findings

In the most successful cases of telework, organizations and individuals were seen to fuse technology and leadership to do work without the limitations of geography, time or physical presence. Thus, while many may embrace telecommuting or telework almost exclusively for its flexibility benefits, the most successful organizations and individuals welcomed telework, first and foremost, as a source of competitive advantage.

Originality/value

The paper departs from traditional management thought on two fronts. First, it is contended that the essence behind successful telework arrangements is more of a function of leadership than of technology. Second, and related to the previous point, the paper suggests that a creative, innovative and progressive leadership mentality is necessary in the design and implementation of telework programmes. As a result, many managers must be willing to depart from long‐held and conventional notions of leadership.

Details

Strategic HR Review, vol. 9 no. 2
Type: Research Article
ISSN: 1475-4398

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Article
Publication date: 1 September 2005

Evan H. Offstein, Gloria Harrell‐Cook and Ahmad Tootoonchi

The study of top management teams, which began with confidence, optimism, and promise, has been plagued by criticisms arising from mixed or weak findings and poor explanatory…

Abstract

The study of top management teams, which began with confidence, optimism, and promise, has been plagued by criticisms arising from mixed or weak findings and poor explanatory power of firm outcomes vis‐à‐vis other variables. This paper argues that the disputed phenomenon of top management team relevance can be enhanced through the inclusion of several intervening variables. To achieve that end, several perspectives had to be synthesized in order to arrive at an integrated framework of nine key variables that may illuminate: (1) the circumstances as to when and to what extent top management teams have discretion to both make and implement strategic decisions, and, hence, have the greatest impact on a firm’s competitive posture, (2) the impact of such discretion on a firm’s competitive posture.

Details

Competitiveness Review: An International Business Journal, vol. 15 no. 2
Type: Research Article
ISSN: 1059-5422

Keywords

Article
Publication date: 1 September 2006

Evan H. Offstein and Devi R. Gnyawali

Embedded within firms are unique stores of intangible human assets that likely influence the way firms compete. We argue that human and social capital of a firm, particularly at…

Abstract

Embedded within firms are unique stores of intangible human assets that likely influence the way firms compete. We argue that human and social capital of a firm, particularly at the upper echelon level, contributes to the firm’s awareness of the competitive environment and its motivation and ability to undertake numerous, complex, and strategic competitive actions, and therefore improve its competitive intensity. By examining how human capital and intra firm social capital influence firm competitive intensity, we advance a humanistic perspective of firm competitive behavior and outline several implications for future research.

Details

Competitiveness Review: An International Business Journal, vol. 16 no. 3/4
Type: Research Article
ISSN: 1059-5422

Keywords

Article
Publication date: 27 May 2014

Evan H. Offstein, Raymond Kniphuisen, D. Robin Bichy and J. Stephen Childers Jr

Recent lapses in the management of high hazard organizations, such as the Fukushima event or the Deepwater Horizon blast, add considerable urgency to better understand the…

Abstract

Purpose

Recent lapses in the management of high hazard organizations, such as the Fukushima event or the Deepwater Horizon blast, add considerable urgency to better understand the complicated and complex phenomena of leading and managing high reliability organizations (HRO). The purpose of this paper is to offer both theoretical and practical insight to further strengthen reliability in high hazard organizations.

Design/methodology/approach

Phenomenological study based on over three years of research and thousands of hours of study in HROs conducted through a scholar-practitioner partnership.

Findings

The findings indicate that the identification and the management of competing tensions arising from misalignment within and between public policy, organizational strategy, communication, decision-making, organizational learning, and leadership is the critical factor in explaining improved reliability and safety of HROs.

Research limitations/implications

Stops short of full-blown grounded theory. Steps were made to ensure validity; however, generalizability may be limited due to sample.

Practical implications

Provides insight into reliably operating organizations that are crucial to society where errors would cause significant damage or loss.

Originality/value

Extends high reliability research by investigating more fully the competing tensions present in these complex, societally crucial organizations.

Details

American Journal of Business, vol. 29 no. 2
Type: Research Article
ISSN: 1935-5181

Keywords

Article
Publication date: 1 July 2005

Evan H. Offstein and Devi R. Gnyawali

To provide insight, explanation, and empirical evidence into how and why CEOs get paid the amounts that they do.

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Abstract

Purpose

To provide insight, explanation, and empirical evidence into how and why CEOs get paid the amounts that they do.

Design/methodology/approach

This paper blends several methodologies. Using qualitative interviews with several high level managers, it develops a coding listing to capture how pharmaceutical firms compete within their industry. The paper then uses a structured content analysis approach to capture the specific and observable competitive moves that pharmaceutical firms launch.

Findings

Base pay and bonus of the CEO are greater for firms that launch higher volumes of competitive actions. Furthermore, the variety of competitive moves appears to influence a CEO's base salary.

Research limitations/implications

This study has limited external validity since the firms in this sample are all large US pharmaceutical firms. The research implication is that, to date, firm size and past performance were identified as the single greatest predictors of CEO pay. Findings from this study suggest that how a firm behaves in a competitive context is as important as static characteristics of the firm (e.g. size) in predicting CEO pay levels.

Practical implications

Findings of this study begin to inform how directors may arrive at compensation decisions for CEOs. Since governance and CEO pay is becoming a more salient topic, this study suggests that directors can be trained or counseled on how to make more appropriate and refined decisions regarding CEO pay.

Originality/value

This paper employs a unique methodology to arrive at a question that is important, but under‐researched. Namely, we inform audiences who are concerned with how and why CEO's get paid what they do. Because CEO paychecks are a significant organizational expense, more research into how and why CEOs get paid a certain level is important theoretically and practically.

Details

Journal of Managerial Psychology, vol. 20 no. 5
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 17 May 2013

Evan H. Offstein, Raymond Kniphuisen, D. Robin Bichy and J. Stephen Childers

In light of and due to the spike in concern regarding high hazard industries, in general, and nuclear power plants (NPPs) in particular, resulting from the Japanese earthquake and…

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Abstract

Purpose

In light of and due to the spike in concern regarding high hazard industries, in general, and nuclear power plants (NPPs) in particular, resulting from the Japanese earthquake and crisis at Fukushima, the purpose of this paper is to offer an innovative organizational development (OD) intervention that may enhance safety and operational performance directed at these critical organizations.

Design/methodology/approach

Drawing on and integrating key elements of strategy, leadership coaching and development and assessment, the authors describe and detail an intervention designed to bring a troubled NPP to a state of reliability.

Findings

It was found that performance improved in a relatively short amount of time from implementing this OD tool.

Practical implications

The findings contained herein may apply to any organization aiming to improve on safety and operational performance.

Originality/value

The paper's findings should appeal to high hazard and high reliability organizations, such as those found within the energy industry, that must continuously strive toward improved operational and safety performance.

Details

Journal of Organizational Change Management, vol. 26 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 1 December 2004

Evan H. Offstein, Miriam B. Larson, Andrea L. McNeill and Hasten Mjoni Mwale

Following approaches consistent with the qualitative research tradition, attempts to capture the essence of the full‐time graduate student experience. Using the constant…

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Abstract

Following approaches consistent with the qualitative research tradition, attempts to capture the essence of the full‐time graduate student experience. Using the constant comparative method, analyzes several sources of data to arrive at a grounded theoretical model of the graduate student experience. Findings suggest that stress is at the core of the graduate student experience and is amplified by conflicting demands and internal conflict unique to this type of student. Additionally, international graduate students appear to face some tremendous obstacles that span both their personal and professional lives. Also identified are several of the tactics and mechanisms that students adopt to reduce hardship as they proceed through their respective programs. Finally, implications for current administrative practice and future research are discussed.

Details

International Journal of Educational Management, vol. 18 no. 7
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 19 January 2015

Evan H. Offstein, Rebecca M. Chory and J. Stephen Childers Jr

– This study aims to offer insights into the contextual and situational variables that influence volunteering choices.

Abstract

Purpose

This study aims to offer insights into the contextual and situational variables that influence volunteering choices.

Design/methodology/approach

An analysis of European and US business students’ volunteering experiences is performed. Cross-cultural and experiential outcomes are compared and contrasted at both the undergraduate and graduate levels.

Findings

A majority of volunteering decisions are made without thoughtful reflection, based on convenience in an effort to reduce personal hardship, and influenced heavily by institutional and organizational structures.

Originality/value

These results call into question the notion that volunteering-related choices are deeply personal, purposeful and/or reflective decisions. Moreover, the findings begin to explain why volunteerism continues to be dogged by labels such as “ineffective”, “inefficient” or “lacking in value” when benchmarked against expectations.

Details

Competitiveness Review, vol. 25 no. 1
Type: Research Article
ISSN: 1059-5422

Keywords

Article
Publication date: 7 October 2013

Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies.

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Abstract

Purpose

Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Effective management is a must for any business organization. In certain sectors though, such capabilities become even more imperative. Industries defined as being extremely hazardous are a case in point. Nuclear power plants illustrate this perfectly. Safety is obviously paramount in these complexes to the point where even a minor mishap can have grave consequences. When more serious accidents occur, devastating effects on humanity and the environment is virtually inevitable. Think Chernobyl. You'd be forgiven then for assuming that performance in all nuclear energy stations would be comparable and of the required standard. And why not? After all, the structural design and technology used is largely homogenous. Any differences in these respects are inconsequential.

Originality/value

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Details

Strategic Direction, vol. 29 no. 11
Type: Research Article
ISSN: 0258-0543

Keywords

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